1/5
TrustpilotPoor standard of work and awful…
Poor standard of work and awful customer service. The sooner I can get away from them the better
Trusted Agent profile · Matford
Bovis South West reviews in Matford
★★★★★
519 reviews across 2 platforms
Trood Lane, Matford, EX2 8YP
Part of Bovis Homes South West, see every office.
Bovis's office in Matford, at Trood Lane, is rated 2.3 out of 5 across 519 reviews on two platforms, including 10 Google reviews rated 3.8.
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Reviews
Every review we hold for the Matford office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotExtremely ignorant sales staff who…
Extremely ignorant sales staff who refuse to comment on the 83% negative rating on Trustpilot. The rude women put the phone down on me.
1/5
TrustpilotTerrible
Terrible. Once they have your money you don't exist to them. They have abandoned our estate leaving it unfinished and dangerous.
1/5
TrustpilotAvoid at all costs
Avoid at all costs. They are not interested in rectifying issues with new build properties and do not take ownership for their errors.
1/5
TrustpilotShockingly bad company. AVOID
If it was possible I would give them a ZERO star rating. Absolutely disgusting company with complete disregard for their customers at EVERY turn.
1/5
TrustpilotDoesn't sign off timesheets and don't…
Doesn't sign off timesheets and don't like paying you the overtime you've work
1/5
TrustpilotAVOID if you want a quality,stress free home
Poor standard of workmanship and customer service. Delayed completion, unsafe building practices, blame culture rife between employees, contractors and customers. Avoid.
5/5
TrustpilotVery friendly staff at Bishop's…
Very friendly staff at Bishop's Stortford, Ben in particular
5/5
TrustpilotReally helpful staff.
Rating only, no written review.
Agent replied · 25 December 2025
Hi Customer, Thank you for taking the time to leave us a review. We are glad you found our staff helpful and we will be sure to pass your review onto the team! Kind Regards, Kobi Bovis Homes
5/5
GoogleRating only, no written review.
1/5
TrustpilotWhatever you do in your life…never buy…
Whatever you do in your life…never buy a Bovis Home.
4/5
TrustpilotGet good contractors and a good Site…
Get good contractors and a good Site Manager and you'll get a great house!! I love mine.
1/5
TrustpilotLiars
Liars, shocking management, incompetence at all levels - criminal. You have been warned. DO NOT buy Bovis.
1/5
TrustpilotWorst customer service ever!!
Worst customer service ever!!! Avoid them
1/5
TrustpilotSome of the worst workmanship that I…
Some of the worst workmanship that I have ever seen. Terrible customer service!!
1/5
TrustpilotUnfortunately I’m Forced to give one …
Unfortunately I’m Forced to give one star as there is no option to give zeroooooo star.
1/5
TrustpilotAwful customer service
Awful customer service, very dismissive of your needs
1/5
TrustpilotNever buy a house from Bovis
Even they don't deserve one star.poor quality houses, unfinished jobs, absolutely appalling Customer care
1/5
TrustpilotCowboy builders
Lots of crakes around the house. Bovis refused to repair, very rude staff.
3/5
TrustpilotWas put off by poor quality fixtures
Was put off by poor quality fixtures , seemed very badly made
1/5
TrustpilotPoor build quality disgusting customer …
Poor build quality disgusting customer service. Avoid at all costs.
5/5
TrustpilotGood size houses
Rating only, no written review.
5/5
GoogleRating only, no written review.
5/5
TrustpilotStaff are fabulous and friendly
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Bovis South West hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Matford.
