5/5
GoogleClaire Dwyer is a real gem and a credit to Hamptons! Always there with fast and efficient response. Attending site at the drop of a hat. Saw deal through to a swift completion.
Trusted Agent profile · Marlborough, Wiltshire
Hamptons International Marlborough reviews
★★★★★
166 reviews across 1 platform
20 High Street, Marlborough, Wiltshire, SN8 1AA
Part of Hamptons International, see every office.
Hamptons International's office in Marlborough, Wiltshire, at 20 High Street, is rated 4.8 out of 5 across 166 reviews on 1 platform, including 166 Google reviews rated 4.8.
Reviews
Every review we hold for the Marlborough office, from every platform, shown as written. First names only.
Google5/5
GoogleWe have been very impressed with Hamptons and Claire Dwyer in particular as we search for our new home. Claire has been extremely helpful and knowledgeable about the individual properties, and their respective merits.
5/5
GoogleAmber Greaves, along with the rest of the Lettings department, has been absolutely fantastic throughout the process of securing a tenancy, along with making the moving process as easy as possible. I cannot recommend them highly enough!
Agent replied · 30 July 2023
Thank you for your positive feedback of Hamptons Estate Agents Marlborough. We are so thrilled to hear how happy you are with the service the team provided! We wish you many happy years in your new home!
5/5
GoogleI called the office at 8.45am and got through to a girl called Rebecca. She is absolutely fantastic at her job and was more than polite, helpful and fast responding in email. Great service!
Agent replied · 30 July 2023
Thank you for taking the time to leave us a review Jack. We are so pleased to know that the team provided you with a high level of service!
5/5
GoogleI would highly recommend Hampton's as an estate agents, the Marlborough team found me my perfect property and have been helpful throughout my whole tenancy! Will definitely use againPositiveResponsiveness, Quality, Professionalism
5/5
GoogleReally impressed with how quick and efficient the process was. Claire was a great help throughout and any issues were quickly dealt with. Service was great - would highly recommend using Hamptons
5/5
GoogleFantastic service and would definitely use Hamptons again in the future. In particular, I’d like to thank Rosie from the Marlborough branch. Rosie was fantastic and I couldn’t have asked for a better service!
5/5
GoogleFrom the very first viewing to the aftercare, and personal interest taken in my successful move and settling of the family, Edward displayed exemplary professionalism and sincerity. He was amiable, attentive, courteous and charming, and I wouldn’t hesitate to recommend him and Hamptons in the future.
Agent replied
Oliver, thank you for taking the time to leave us a review. We are delighted to hear Edward had such a positive impact on your experience and in particular that he was sincere, attentive and supportive throughout. Feedback of this nature is greatly appreciated and we will ensure he is made aware of your review. Thank you again.
5/5
GoogleWe cannot recommend the team at Hamptons Marlborough highly enough. A thoroughly professional service, we felt well represented in our sale and supported through every step to our future purchase.
Agent replied · 30 July 2023
Thank you for the great feedback Rowena. We appreciate you taking the time to leave a review and are thrilled to hear that your experience with Hamptons Estate Agents Marlborough was exceptional. The team will be pleased to read your review!
2/5
GoogleDon't use Hamptons!! We have been hugely disappointed. We chose Hamptons as they have offices in several other areas and thought they would have good reach. They sold the house (although it was priced to sell), but the disorganisation and incompetence in their office is staggering. After the first showing we came back to find the front door was unlocked! Upon issuing the keys to the photographer they omitted to say we had an intruder alarm! When we were sent the draft brochure we asked that some pictures were changed as we were unhappy with them - it got published anyway, without our sign off and the Pièce de résistance... We had said we didn't want a "for sale" sign up as we didn't want everybody in the local to know our business, yet as soon as we exchanged contracts, an oversize post card with a big photo of our house dropped though the letterbox with the title "Sold in Marlborough" We were truly shocked, I can't believe that such a big agency can operate in this way. And what did they say when I complained? "well it's in our terms of business" - They could have asked!!!! I'll never use Hamptons and would advise you not to bother either
5/5
GoogleKaren Speechley at Hamptons was brilliant, nothing was too much trouble and she made my move very easy. I’d recommend Hamptons and Thank you Karen
5/5
GoogleFantastic service from Emma in Lettings. Spent a lot of time explaining becoming a Landlord to me, laws and processes. Much appreciated. Thank you Emma
5/5
GoogleKaren Speechley at Hamptons was brilliant, nothing was too much trouble and she made my move very easy. I’d recommend Hamptons and Thank you Karen
5/5
GoogleA very pleasant experience with Hamptons International in Marlborough. Emma was most helpful and professional throughout our search. With many thanks 5*
5/5
GoogleThe lettings department were all very helpful, in particular Ms Snoddy who showed extremely good customer service, and all her help felt genuine and well wished. We have had a wonderful experience finding and securing our next rental property through Hamptons.
Agent replied
Thank you for taking the time to leave us a review! We take great pride in our people and the high level of customer service they provide, so are delighted to hear you had such a positive experience with Emma and the team. We hope you are settling well into your new home and would like to thank you again for providing us with your feedback.
1/5
GoogleWe were one of 15 sealed bidders on house which we won and were over the moon even though we offered more then its actual worth then to be told a few days later that supposedly another buyer knocked on the door of the house and bought it for cash. This has been the worst experience ever.NegativeProfessionalism
5/5
GoogleWe were very pleased with the service and regular communication from Millie who certainly helped to ensure a challenging purchase was completed effectively.
Agent replied · 30 July 2023
Hi Ian! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience!
5/5
GoogleClaire Dwyer and the rest of the team at Hamptons were extremely helpful, communicative and professional during their assistance with the sale of our house in October of 2020. Nothing was too much trouble; Claire even went so far as to give her time on a day off. We are very grateful for the excellent service.PositiveProfessionalism
5/5
GoogleBrilliant customer service from everyone at Hamptons. From the very first viewing of our house to now we have had brilliant service from every person we've dealt with. thank you!
Agent replied
Thank you for leaving us a review. Customer service is very important to us and as such we are delighted to hear the team have provided you with a 5* service. Thank you again!
5/5
GoogleI have used Hamptons for nearly 20 years both as letting agent and for managing my property. I have always found them helpful, and have valued their guidance. Property maintenance has been made very much less stressful for me and I have had two particularly good contacts in this respect: Adam Mickish three years ago and my current contact Ashley Jeanes.
5/5
GoogleI recently had the pleasure of dealing with Claire Dwyer at Hamptons as part of a house purchase. Claire and the rest of the team were fantastic throughout and extremely helpful with any queries I had. Super responsive and very professional. I would highly recommend Hamptons Marlborough.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleHamptons Marlborough have recently sold my cottage. Claire worked extremely hard to overcome the many challenges along the way. I am very grateful Claire and all the staff at Marlborough who have gone above and beyond to offer first class service from start to finish.PositiveProfessionalism
5/5
GoogleAmber from the lettings team was an absolute star; would go to her for any future help. She was always keeping me in the loop, responsive to all my questions and made the process so easy and stress free! Thank you Hamptons and to the lovely Amber. From Milo and Basil 🐾
5/5
GoogleGeorgina Swinford could not have been more helpful when I continually contacted her re liaising with Tenants. Expect the Exceptional this is Georgina!
Agent replied
Thank you for leaving us a review. Customer service is very important to us and we are delighted to hear you had such a positive experience with our property management team. We take great pride in our people and are thrilled to hear that the advice and support Georgina offered had such a positive impact on your experience. Thank you again!
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