Trusted Agent profile · Market Harborough · Leicestershire

Andrew Granger and Co Market Harborough reviews

4.7

★★★★★ Excellent

31 reviews across 1 platform

Phoenix House 52 High Street, Market Harborough, Leicestershire, LE16 7AF

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Andrew Granger and Co's office in Market Harborough, Leicestershire, at Phoenix House 52 High Street, is rated 4.7 out of 5 across 31 reviews on 1 platform.

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4.7 / 5

31

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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Reviews

Every review we hold for the Market Harborough office, from every platform, shown as written. First names only.

5/5

View Agents
Tenant

A Very Professional Company!!

A Very Professional Company!! We were kept informed by email of the progress regularly by Conor. This was especially important as we were let down by another Estate agent not keeping us up to-date. We were packed and ready to move but the house we wanted fell through because of lack of communication. We really needed to get moving fast. We saw a house Andrew Granger & Co had for rent viewed it and rented it within a week......big thank you to Anna, Conor, Angela and especially Jilly who followed everything up and made sure we got in for the weekend. A week and one day we had moved in we were very impressed!! What a great team!! We would strongly recommend Andrew Granger & Co 1st class service. Mary Mc Hugh

Mary · 11 May 2018

5/5

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Seller

Excellent Service

I recently sold my house with Andrew Grangers. I don't usually post reviews, but I thought the service I received was outstanding from start to finish during the whole process. Young Christopher came around to value to property with enthusiasm and a professional attitude. His straightforward approach and realistic valuing of the property made me decide to use Andrew Grangers. Once the property had sold, the other sales team members kept me informed with the progress of the chain on a weekly basis. Near to completion, Yvonne and Alison were of particular help. It was not a straightforward sale with exchange and completion on the same day however things went smoothly. Many thanks to everyone at Andrew Grangers for the quick and relatively pain free sale of my house! I must say, they kept me more informed of progress of the whole chain compared to the estate agents I was buying through. A very professional company and certainly the best estate agents ive dealt with in Market Harborough

AP · 1 November 2017

5/5

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Seller

Superb service, HIGHLY RECOMMEND

The team at Andrew Granger were just fantastic with the sale of our property. Yvonne is particular was an absolute star, Always there for me when I needed answer or even just to listen to be moaning about the every day stresses that come from selling a property. Personable, highly efficient, and endlessly professional I would recommend Andrew Granger to any one wanting to put the sale of their property into very safe and friendly hands. I will certainly use them again in the future.

Kimberley · 21 March 2017

5/5

View Agents
Buyer

Extremely good service when buying from this agent

My only experience of this agent is when buying my current property. The first person to show me around had excellent local knowledge, which influenced my buying decision. The post-offer service I have received from Yvonne has been exemplary: she is prompt, efficient, polite, professional and very personable. The property I'm buying needs a lot of work and so I've had quite a few queries. At no point have I been made to feel that I am a nuisance, and my queries have always been answered the same day - if not within minutes. Should I move home again in future, I would definitely consider using Andrew Granger, especially if their service to sellers is as good as it has been as a buyer.

LJ · 8 February 2017

4/5

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Buyer

A very helpful, professional and personable experience in difficult circumstances.

The sage and sound advice given by the agent Peter Buckingham was exemplary and crucially helpful in getting the purchase across the line in far from straight forward circumstances because of the nature of the property. Peter Buckingham was wise, helpful and at all times realistic in the advice he offered and his team were always charming helpful and supportive as we sought out the property of our dreams. We could hardly have been better served.

James · 4 July 2018

5/5

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Tenant

Friendly and professional

We have dealt with Anna Eldridge for our new tenancy, who has been really friendly, helpful and highly professional throughout. The tenancy fees and charges are high, however the service we've received so far has been excellent. After dealing with a continually appalling service from our current agency this makes a refreshing and welcome change!

JB · 11 May 2018

5/5

View Agents
Tenant

Professional yet friendly

First agents I’ve used as a tenant and they have been brilliant. Any issues have been dealt with quickly and the staff are professional yet friendly. I have dealt with Anna throughout most of my tenancy and she has been fantastic throughout. I would definitely recommend Grangers, and wouldn’t hesitate to use them again.

CH · 31 January 2018

5/5

View Agents
Landlord

Excellent, professional service as managing agents for rental property.

I have had Andrew Granger as the managing agent for a property I let out since 2006. The team have always provided an excellent service, ensuring tenants are fully checked prior to agreement to let, and subsequently monitoring the tenancy to any issues are delt with swiftly and effectively. They are also excellent at communicating effectively, letting me know what is going on, and where problems have arisen, suggesting solutions where appropriate. I am grateful for their diligence, and would not hesitate to recommend them to anyone seeking a managing agent for a property they wish to let.

Lisa · 17 September 2018

5/5

View Agents
Tenant

Professional, helpful and friendly letting agent in Market Harborough

My husband and I needed a flat for one year while on sabbatical in the UK. We are from Canada and really appreciated how helpful, friendly and professional Andrew Granger and Co were in assisting us with finding a suitable flat on our first visit to Market Harborough along with assisting us with completing some of the initial paperwork from afar. Our move in was very smooth and any time we had a problem with something in the flat, they were great to deal with and things were always resolved quickly. I would not hesitate to deal with this firm again in the future.

Karen · 10 May 2018

5/5

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Seller

Sale of house

I used Andrew Granger and Co to sell my mother's home as she had moved into a care home. From the first time I picked up the phone to the completion the service I received was second to none. I was kept fully informed of all viewings and feedback, then as the sale progressed they seemed to be behind making everything happen. I am currently selling my house in another part of the country and only wish that the team at Andrew Granger,s were handling it. Thank you to everyone at Andrew Granger for all your help

Tim · 28 July 2017

5/5

View Agents
Tenant

Professional, efficient and friendly

Couldn't ask for a better experience. My initial enquiry was dealt with quickly by Conor and then I was passed on to Anna. After viewing the property I agreed to start the tenancy. The proceeding steps where as smooth as you can get: Straight forward paper work. Friendly staff. Start to finish the service was excellent -- which is more than I can say for other estate agents I've dealt within the area. But that's a tale for another day. if you're reading this and you're looking for an agent to arrange a property for you around Market Harborough, then these guys (and girls) get my seal of approval.

Shane · 3 March 2017

5/5

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Tenant

Could not be more helpful in finding house to rent

We decided to move to Market Harborough and were looking for a house to rent. We found one we liked which was advertised through Andrew Granger & Co, we contacted Andrew Granger and were introduced to their rental people who then arranged for us to view the property in question, we liked the property and then completed all necessary paperwork, We found them friendly and very helpful and all was completed without any fuss. We have since had a couple of problems with the house which were swiftly sorted out. Very pleased with the service and all the personnel involved with this move for us.

Roy · 28 January 2017

2/5

View Agents
Buyer

Slow, indifferent, chancers. Act like they're doing you a favour.

One salesperson in particular is a complete chancer. Felt like we were buying a used car. Felt like they thought they were doing us a favour. We gave up trying to buy a house.. We needed two basic, totally normal questions answered before putting in our offer, but the staff member we kept having to deal with could not be bothered passing our questions to the vendor. When we called to follow up, the only thing he asked was 'did you want to put in an offer?' Yes, obviously, but first we needed our questions answered! We finally gave up and completed on a different house through a more professional agency. That house is still on the market. Wish we could let the vendor know.

Andrew · 22 October 2016

1/5

View Agents

Rude & unhelpful

As a renter we were in a position to pay a large lump sum up front but needed to move in quickly but Andrew Granger don't work quickly and clearly don't care if they lose potential rental income for their landlords. I rent properties out and I am very glad they are not managing my properties. They treat anyone renting from them with a snobby disdain and I found two staff members in particular to be very unhelpful! Customer service certainly lacking - how disappointing. Think twice before using them, other local agents are far more pleasant to deal with and can think outside of the box and use their common sense!

Se · 28 May 2016

5/5

View Agents

Great experience finding a property!

Beverley was so helpful and expedient helping us find a place to let. She helped us move in quickly and made sure the whole process went smoothly.

Sarah · 10 November 2018

5/5

View Agents
Landlord

Professional and customer focussed

As landlords we very much value the fantastic support that the team at Andrew Granger has given us over the years: Highly efficient and reliable, always ready with advise and useful contacts to ensure that statutary requirements are fullfilled and any maintenance issues resolved to the tenants satisfaction. The lettings team are friendly and professional and we can highly recommend them to anyone thinking of letting (or indeed renting) in the area.

Kirsten · 19 December 2017

5/5

View Agents
Tenant

Superb, in safe hands

I rented a flat with Andrew Granger. They were friendly, efficient and honest. Things were fixed quickly and properly.

Helen · 12 December 2017

5/5

View Agents
Buyer

Recent purchase

First class attention to detail. Yvonne and Helen were punctual, helpful, and professional. I could not fault them.

Celia · 23 February 2018

5/5

View Agents
Tenant

Excellent service

I have rented with Andrew Granger on several occasions and always found them to be very efficient .and helpful.. The letting staff are friendly, yet professional, no request is too small, answering queries asap.. I feel very well served by them and would not hesitate to recommend this firm to anyone looking to rent in the Market Harborough area. Without doubt a five star service.

Maureen · 11 August 2017

5/5

View Agents
Landlord

Consistently Great Service

Andrew Granger have managed my property portfolio for over 15 years. The dedicated letting team ensure I have had a steady stream of quality tenants with very few void periods in all that time. The service is always delivered with a smile. I feel very confident to leave my properties in their capable, experienced hands.

Stephen · 4 March 2017

5/5

View Agents
Landlord

Great letting agents

I recently moved away from Market Harborough and decided to use Andrew Grangers to let my property. The service was faultless, from the initial visit to inspect the property, through to finalising the tenancy. Thank you so much, particularly to Jilly Sneath, for all of your help along the way!

Sophie · 13 July 2017

5/5

View Agents
Tenant

Professional in every way

We rented properties in Market Harborough through Andrew Granger for our personnel over a period of almost 9 years. Throughout that time, the staff at Andrew Granger impressed with their professionalism and their swift response to any concerns we had from time to time. We would thoroughly recommend Andrew Granger.

Hannelore · 17 January 2017

4/5

View Agents
Tenant

All round good service

I don't usually give reviews and I don't usually give full stars, only because I don't do that for anyone. I do however have no complaints about Andrew Granger, their services have just been really really good. I would definitely recommend them to others.

David · 3 September 2017

5/5

View Agents
Seller

Not your average estate agent ! Excellent service

Forgive the title of this comment . Take it as a compliment !! Excellent service from start to finish. All members of the team are very professional, polite , honest and helpful. Highly recommended !!

Mary · 25 August 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Questions about Andrew Granger and Co Market Harborough

What do sellers say about Andrew Granger and Co Market Harborough?

4 reviews from sellers, rated 5.0 out of 5 on average. For example, AP wrote: "I recently sold my house with Andrew Grangers. I don't usually post reviews, but I thought the service I received was outstanding from start to finish during ..."

What do buyers say about Andrew Granger and Co Market Harborough?

4 reviews from buyers, rated 4.0 out of 5 on average. For example, LJ wrote: "My only experience of this agent is when buying my current property. The first person to show me around had excellent local knowledge, which influenced my ..."

What do landlords say about Andrew Granger and Co Market Harborough?

5 reviews from landlords, rated 5.0 out of 5 on average. For example, Lisa wrote: "I have had Andrew Granger as the managing agent for a property I let out since 2006. The team have always provided an excellent service, ensuring tenants are ..."

What do tenants say about Andrew Granger and Co Market Harborough?

15 reviews from tenants, rated 4.9 out of 5 on average. For example, Mary wrote: "A Very Professional Company!! We were kept informed by email of the progress regularly by Conor. This was especially important as we were let down by another ..."

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