5/5
Trustpilotfantastic service
fantastic service from Rafal - Cust Service Op, went above and beyond in sorting out the all our requests
Agent replied · 24 August 2024
Thank you for your review. I will pass your comments on.
Trusted Agent profile · Market Drayton
Tilia Homes Central Market Drayton reviews
★★★★★
559 reviews across 2 platforms
Nr Blandford Way, Market Drayton, TF9 3SL
Tilia Homes Central's office in Market Drayton, at Nr Blandford Way, is rated 3.6 out of 5 across 559 reviews on two platforms, including 11 Google reviews rated 4.4.
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Reviews
Every review we hold for the Market Drayton office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleHelpful and prompt delivery
5/5
TrustpilotOut of the blue call.
I would have liked warning about this interview but nevertheless it was pleasant and I could give my opinion. The gentleman was very polite and considerate.
Agent replied · 24 August 2024
Thank you for your review.
4/5
TrustpilotCustomer service was excellent……
Customer service was excellent… throughout the process and the backdrop of the pandemic, my family and I were treated with sensitivity, care and patience. They made moving easy!
Agent replied · 24 August 2024
Thank you for your review.
1/5
TrustpilotTilia Homes is the same as Kier Living
Tilia Homes is the same as Kier Living, we currently see no improvement in customer service as multiple serious snagging issues remain in our home to date.
Agent replied · 24 August 2024
I am sorry to read your review. Please can you send your contact details, plot and development to info@tiliahomes.co.uk and I will get someone in customer services to contact you.
5/5
TrustpilotSycamore Park Experience
We have received excellent Customer Service from Janette who is the Sales Executive at the development.She is professional, helpful and provides us with regular updates on the process of the build.Overall we are having a excellent experience and we are waiting to exchange contracts and then the completion of the house.
5/5
TrustpilotWe have received great service while we…
We have received great service while we purchased our new property would definitely recommend tilia homes in the future
Agent replied · 24 August 2024
Thank you for your review.
5/5
TrustpilotUrban Quarter
We were very lucky to meet with Simon who is responsive, knowledgeable and helpful in all aspects throughout every step of the transaction.
Agent replied · 24 August 2024
Thank you for your review
5/5
TrustpilotMy experience has been very pleasant
My experience has been very pleasant, I’ve been looked after throughout the process of my purchasing of my home
Agent replied · 24 August 2024
Thank you for your review.
5/5
TrustpilotA huge thanks to PAIGE for been very…
A huge thanks to PAIGE for been very supportive all through the process of getting our new house.
5/5
TrustpilotFriendly and efficient
All staff members are very friendly and accomodating. They were efficient in assisting us throughout our journey in purchasing our first home.
Agent replied · 24 August 2024
Thank you Tim. Enjoy your new home.
5/5
TrustpilotCraig Cumper
Sorted and fixed our snags and some extra problems we had quickly and professionally! Thankyou very much Craig.
Agent replied · 24 August 2024
Thank you for your review
1/5
TrustpilotAwful
Again, no response from you. I would like a regional director to ring me TODAY to discuss your multiple failures.
Agent replied · 24 August 2024
Afternoon. I believe the regional director has spoken to you regarding your home. Let me know if I can help further.
1/5
TrustpilotWhat a shock
What a shock! We’ve not heard anything for over a month to find out that your head of customer service has left the company. Funny that he didn’t mention this when he wanted to arrange an appointment with us. WE ARE STILL WAITING FOR A FULL RESPONSE TO OUR COMPLAINT!
1/5
TrustpilotThe Kier company have changed their…
The Kier company have changed their name but the service still not professional. Never replay to email.
Agent replied · 24 August 2024
Sorry to read your review. I would like to get someone in customer services to call you. Please can you email me your name, development, plot and contact details to info@tiliahomes.co.uk. Thank you
1/5
TrustpilotI live next to a development
I live next to a development. The work on the roads on the development have been ridiculously slow. The open spaces on the development are scruffy and unkept. The residents of the development are unhappy and so are the residents in the surrounding area.
5/5
TrustpilotWe love our new home!
We are really happy with our new home. The quality and sales experience has been amazing - thank you!
Agent replied · 24 August 2024
Thank you Brett. I hope you are very happy in your new home.
5/5
TrustpilotTillia homes made the whole process…
Tillia homes made the whole process easy and smooth from day 1 to completion, very friendly, helpful staff
Agent replied · 24 August 2024
Thank you for your review James.
1/5
TrustpilotAbsolute joke
Absolute joke. Advising different dates, that cost us 3000.00 in extra costs . Would never reccomend
Agent replied · 24 August 2024
Hi Shane. I am sorry to read your review. If you would like me to get customer services to give you a call please email your contact details to info@tiliahomes.co.uk.
1/5
TrustpilotThino…
T J - I will be posting more of this …
1/5
TrustpilotKier group sold Durleigh Garden…
Kier group sold Durleigh Garden services to Tilia homes and stated 2 years builders warranty wasn’t affected by sale but as before still don’t work. Keep coming back we will do it but never do . So complete waste off time.
4/5
TrustpilotReally grate experience and the the…
Really good experience and the team were really supportive thought the process.
Agent replied · 24 August 2024
Thank you for your review.
4/5
TrustpilotVery good customer service
Very good customer service. A few defects in the property.
Agent replied · 24 August 2024
Thank you for your review.
1/5
TrustpilotGo check Kier Living Truspilot
Kier Living rebranded to Tilia Homes. They think they can recreate a new trust pilot page and do away with their main page and bad ratings. Whatever rating they have on here is not accurate. Please be warned when purchasing from this seller.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Tilia Homes Central hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Market Drayton.
