Barbers reviews

★★★★★ 5/5

Google

Barbers Market Drayton were faultless from start to finish! After struggling to sell my property with another estate agent, the move to barbers was the best decision. They promoted and sold my house very quickly. The communication was excellent and all the staff were lovely and competent at their jobs! I have been recommending Barbers to anyone who is selling their house and will continue to in the future :)

Robyn · 16 March 2026

★★★★★ 5/5

Google

We found and rented our dream property through Barbers. From the beginning (application stage) it was clear it was a professional and concise company. We met Josh at the property and he was instantly professional and personable. Josh provided us with a top class service and made the process seamless. All communication was prompt, clear and informative. On the one occasion we had some small anxieties, Josh was quick to contact and reassure. It was a pleasure dealing with Josh and Barbers

Abigail · 16 August 2025

★★★★★ 5/5

Google

My Sale was quite drawn out due to Land Registry Issues but Julie and the team always made me feel like they had my corner...nothing was too big a problem and we are all working together...so grateful to get over the finish line with them behind me.

Nicole · 16 March 2026

★★★★★ 5/5

Google

From the start of the sale both Gail and Jane helped us to show our property at its best. Gail explained about house prices and where she recommended ours would sit to sell. Jane made sure the photographs showed the property at its best. All the staff were helpful keeping us up to date on all viewings and the comments from those visits. All in all the whole team were excellent.

Sue · 26 February 2025

★★★★★ 1/5

Google

Unfortunately I have to give a one star review. The sales side of Barbers has been great to work with, but after a change of plans I had to deal with the lettings side. On two occasions I had to write critical emails, one of which I've provided below. I'm not sure if junior team members are the issue, or if Barbers processes are just poor. What I can say is the experience was unusually ineffective and frustrating. At the last minute issues were found with documentation that admittedly were concerning and needed to be resolved (issues with a falsified EICR cert). I proactively began resolving them immediately and communicated with involved parties. Barbers didn't make any suggestions or assist with any resolutions. Lettings Director Richard came across as a self-important problem finder, when I need a service focused problem solver. The issue was routine to solve, but instead Richard played my off against the prospective tenant attempting to crater the tenancy. Thankfully the tenant and I were in communication and could compare notes and emails. I felt that Richard was more focused on trying to level blame on me, and threatening police and council action, rather than assisting in sorting out the required certification - a very routine aspect of property management. I don't want my lettings manager to be threatening me like this, trying to blame me, and having no interest in helping resolve issues. My email prior to the above issue, the second critical email I had to send, read as follows: "I'm going to just put this out there - this has been an absurdly rocky road to finding a tenant and I don't know what's going wrong exactly, but it's not going right. How is it that we've had something like 15 applicants and no tenancy? It makes zero sense. Now you're asking me to consider two applicants who don't meet the criteria we set out. I have major concerns that if this is the tenant finding experience, the property management will also be (let's be honest with words here) pretty c**p. My confidence in Barbers to find and then manage a tenancy is getting pretty low." In the end Richard told me the tenant had pulled out. This wasn't true, and the tenant is now in the property. I suspect we are about to witness a response to this review from Barbers in which accusations are made and blame is levelled. I guess that will prove my point. I'm thankful the tenancy didn't go ahead through Barbers, and I'd offer strong caution to other landlords considering barbers lettings team. On the sales side it's a different story and I only have positive things to say. But as a matter of principal I wouldn't use Barbers for anything in future. One final point for prospective tenants. The tenant had let with Barbers previously and said they were useless. Never sorted any problems, didn't do what they said they'd do, etc. That seems to be the lettings culture through Barbers for both tenants and landlords.

Vince · 23 August 2024

★★★★★ 5/5

Google

Barbers service was excellent from the moment we engaged with the office to market our house, producing great marketing collateral and securing a sale with the first people to view. Our selling process was made painful by our buyers solicitors and various issues but the team at Barbers, most notably Julie, kept us sane throughout the process by consistently chasing for updates throughout the chain; providing us with regular updates, and counselling us when required! The team at Barbers Market Drayton really invest themselves in your journey as a buyer or seller and the personal touch makes a huge difference. We move relatively regularly and would never consider using any other agents. Top class.

JD · 16 February 2026

★★★★★ 5/5

Google

Barbers undertook most of the viewings for us. we were kept informed of feedback and the offers received. A considerable amount of interest was generated in the property and we were able to negotiate a sale at a figure above our asking price. The sale took a long time to conclude due to factors connected with our purchase but we were kept informed of developments along the way and barbers were proactive in helping things along.

David · 16 February 2026

★★★★★ 5/5

Google

I both bought and sold my home through Barbers. Purchase back in early 2020 was done in the VERY close run in to Lockdown 1 in England, and everything ran really smoothly. The process of selling has been equally seamless for me. This has been really important as I have relocated to New South Wales, and I needed a team that were absolutely on the case, day in day out. Huge thank you to everyone at Barbers involved in my successful sale!

Sandy · 16 December 2025

★★★★★ 5/5

Google

As a first time buyer, I could not have asked for better customer service that we got. It is a stressful time for all involved in a process like this and the team were fantastic as creating a very enjoyable stress free time for me and my partner. Could not recommend them more, a major thank you to Julie, Gail, Donna and Lisa! I think the entire experience would have been far more stressful if it wasn't for Julie, from taking her time to explain the process to me, to reassurance throughout the procedure, to helping it move forward in every way she could. She absolutely could not have been better and I couldn't recommend her more.

Kristen · 10 January 2024

★★★★★ 5/5

Google

As a first time buyer, I could not have asked for better customer service that we got. It is a stressful time for all involved in a process like this and the team were fantastic as creating a very enjoyable stress free time for me and my partner. Could not recommend them more, a major thank you to Julie, Gail, Donna and Lisa! I think the entire experience would have been far more stressful if it wasn't for Julie, from taking her time to explain the process to me, to reassurance throughout the procedure, to helping it move forward in every way she could. She absolutely could not have been better and I couldn't recommend her more.

Kristen · 15 December 2023

★★★★★ 5/5

Google

Can't speak highly enough about the service we received from Barbers, Market Drayton in the sale of our property. From the initial valuation meeting with Gail, the photographs and measurements from Lisa and Grace, and sales progression with Julie the service was professional and efficient throughout. Everyone we had contact with was polite, friendly and always willing to help, chasing up any queries if necessary. We were kept informed throughout. Thanks to Barbers we completed on the sale of our house and were thrilled with the results.

Gerry · 16 October 2025

★★★★★ 5/5

Google

Jenni was superb. She gave us all the information needed and responded quickly to all our queries. She is the best.

COLLINS · 16 December 2025

★★★★★ 5/5

Google

A big thank you to Julie in particular. She was fantastic, supportive, and made a stressful process feel much more manageable. Would definitely recommend Barbers if you're buying in the area.

Ellie · 4 August 2025

★★★★★ 5/5

Google

Barbers acted as the agents for the sale of my land with planning permission. Their advice, expertise and network of contacts enabled us to take a rough idea of developing the rear of our garden through the whole process to enable us to obtain planning, marketing and subsequent sale. Barbers team worked with us at every stage, reviewing and inputting into the design to ensure the site achieved the best possible price. We can’t thank the Barbers team enough for their help. They took the stress and uncertainty out of the process and ensured we maximised the success of the development.

Tom · 16 April 2025

★★★★★ 5/5

Google

This was a potentially difficult Sale of a commercial building adjacent to 3 barn dwellings, we were kept informed fully along the way to a successful Sale. Barbers also sold our house and land 6 months earlier, see additional review.

Steve · 16 March 2026

★★★★★ 1/5

Google

Very poor communication, I received no response after several attempts to contact them. As a non-British applicant, I felt overlooked and unsupported during the process.zero response. They are not ready to support non British communities

Sri · 9 April 2026

★★★★★ 5/5

Google

I’ve used barbers for a few property rentals now and found them to always be professional. They are very thorough and have guided me through the process exceptionally well. I’d like to say a big thank you to Richard and Jenny for all there help once again .

Lee · 16 April 2024

★★★★★ 4/5

Google

Jenni Cooper was absolutely amazing in her help and support going above and beyond to help us get the right house for us

Angela · 16 April 2025

★★★★★ 5/5

Google

All the reagents are respectful and really know their job. Jennie was outstanding dealing with our questions and product knowledge was flawless.

David · 16 April 2025

★★★★★ 5/5

Google

The team at barbers were extremely helpful. Helped myself and my partner adam secure our new home. Even when we rang daily for updates they had patience and were reassuring..can't thank them enough.

Becky · 2 April 2026

★★★★★ 5/5

Google

Julie was outstanding. She guided us through the selling and buying process, her guidance was brilliant. Julie was there to help and calm us down, through a very stressful situation. Julie is a credit to barbers. I recommend barbers to anyone selling and buying. The whole team in Market Drayton is excellent. Thank you for all your support.

Daniel · 13 June 2023

★★★★★ 1/5

Google

Foul rude and nasty!!! Put us in a property that was leaking carbon monoxide, myself my partner and 2 year old daughter were very sick for two months until the gas man discovered it and said we were very lucky and There was no readers in the house, barbers had the nerve to say its not a legal requirement to have them,Came to move out due to some upsetting curcumstances and they treated us like dirt. Avoid them like the plague. Family have had many issues with them in the past too. Not how you should treat people. I am yet to find where my deposit is as it was registered at a diffrent address. Dont trust them.

Fliss · 14 June 2019

★★★★★ 5/5

Google

I had spoken to Sean O'Brien at Barbers Market Drayton around March 2018 with an idea to relocate to the area in the winter. I gave him set parameters of what I was looking for which I knew was a big ask but he was professional and managed expectations. Sean sent me links to properties in Market Drayton and the surrounding areas advertised by Barbers, giving me an idea of what was to be expected with viewings starting around November. I had viewed a few properties and Sean obviously took the feedback well as the property I eventually bought, he had booked me a viewing for it the day it came on the market! Perfect! Julie made the purchasing process far more straightforward than it seemed, whilst I let them do the work until the day I collected the keys

Chris · 14 June 2019

★★★★★ 5/5

Google

Real good estate agent, and letting. I have personally dealt with both sides of the business and I am always made to feel that my custom matter's. All the staff are very professional.👍 …

Dave · 16 February 2026