Sharman Quinney reviews

★★★★★ 5/5

Google

It has been a pleasure to deal with the Market Deeping office of Sharman Quinney. It's refreshing to work with people who do what they say they are going to do. Matthew and all the staff in the branch will help you when you need it. The only fly in the ointment was dealing with the conveyancing company recommend by SQ, as their system of gathering information is trying to say the least. Well done Sharman Quinney Market Deeping ~ will and do recommend.

Sheena · 22 June 2023

★★★★★ 5/5

Google

I used Sharman Quinney (Market deeping) after having a valuation with Matthew, he wasn't pushy and took time to answer all of my questions despite not knowing if I was going to definitely sell. On moving forward with sale Matthew and Beth dealt with my constant stream of emails and questions, they spoke to the buyers, their solicitors, my solicitors and more to keep everything on track. I'd heard negatives about using estate agents but in my experience these guys were well worth it. Thanks again for all of your help, definitely made my sale less stressful.

LDR · 22 June 2023

★★★★★ 1/5

Trustpilot

Worse experience I have ever had

Worse experience I have ever had. Get everything in writing from them and even if you do, they will never fix any issues and lie to you and ignore emails for weeks!

Id · 25 May 2026

★★★★★ 5/5

Trustpilot

Very helpful and all nice and hardworking people!

Right from day one we were treated very well, all the staff at Thrapston were fantastic,James was so helpful, kerry was the one that I spent most of my time talking to, and she was so helpful! and thank you Lucy and Mariella, never had a problem during the sale of our Bungalow! But all the staff were great and could not have done a better Job, Thank You all!

Graham · 10 November 2022

★★★★★ 1/5

Trustpilot

Avoid if at all possible.

Lived in multiple different rented places over ~10 years (i move around a lot with work) and SQ are by far the worst letting agent i have ever used.Staff are uncommunicative, slow and incompetent. The online reporting system for faults is excellent - but never used by the staff. Not a single fault we ever reported was ever fixed - apart from the massive water leak we had which we fixed ourselves and then billed them for. There is no emergency out of hours contact number so tenants are left to fend for themselves in such situations.In the year we rented with SQ - they never ONCE answered the phone, and only occasionally responded to emails.On several occasions, we tried to visit the letting agent branch directly to complain- only to find the door locked (despite being during normal opening hours) and no one around. We even had to wait outside and have someone unlock the door to hand our keys back.It is by no means evident what, exactly, these people do for their money. You'd be much better off taking your chances with another agent, or renting directly from the landlord. Heed my warning - avoid SQ if at all possible.

ANON · 2 June 2021

★★★★★ 5/5

Google

Making the decision to put our house on the market was a big deal, but the staff at the Market Deeping branch has made it as easy as possible for us. They are informative and take the time to explain and answer questions in as much detail as possible to help the process. I would fully recommend their services to anyone wanting to sell their home!

Jasmin · 16 April 2024

★★★★★ 1/5

Trustpilot

Persistent unwanted contact and gazumping

Over the last few months, I’ve been contacted around five times and repeatedly encouraged to make an offer on a property I viewed some time ago in Thrapston.

KZ · 13 June 2026

★★★★★ 5/5

Google

Fantastic management and support throughout a very difficult and protracted move due to chain issues further along. Matt was always available and always very helpful, I would definitely use again.

Sue · 22 June 2023

★★★★★ 5/5

Google

Making the decision to put our house on the market was a big deal, but the staff at the Market Deeping branch has made it as easy as possible for us. They are informative and take the time to explain and answer questions in as much detail as possible to help the process. I would fully recommend their services to anyone wanting to sell their home!

Jasmin · 23 March 2024

★★★★★ 5/5

Trustpilot

I’ve had a fantastic experience working…

I’ve had a fantastic experience working with Shaman Quinney as my letting agent. As I live quite far from the property, it was really important for me to have someone reliable managing everything and they truly delivered.

Serdal · 24 March 2026

★★★★★ 5/5

Trustpilot

HIghly recommended

We have had dealings with SQ over several years and would have no hesitation in recommending them. They have always provided a very professional and personalised service which makes youfeel wellsupported throughout the buying and selling process. A special thank you to Lucy at the Thrapston branch who went the extra mile and always conveyed the feeling that she cared about us. Thank you all.

Pat · 24 January 2023

★★★★★ 1/5

Trustpilot

Don't rent through this company

A vile company for sure but not the only letting agents in the UK to indulge in dodgy practices to make a bit of extra wonga. The below email was sent to Rob Gray at SQ and speaks for itself. No reply yet, since his previous denial of any responsibility.Mr Gray, the previous tenant had OVO energy as her supplier. When she moved out, Kevin Henry (Part of SQ) immediately asked Spark to take over the supply. It takes 3-5 weeks for any supplier to complete the takeover process. When we moved in, we immediately requested a switch to Scottish Power, so now there were two takeovers happening at the same time, since Spark hadn’t actually finished taking the supply from OVO. We had absolutely no knowledge of this practice by Kevin Henry and many other letting agents, including Countrywide, Sequence Connells and Sharman Quinney all over the UK. It is a completely unnecessary and money making practice and we are not the first tenants to go through this nightmare, although ours was considerably more complicated than most we have read about on Facebook. My partner has rented 3 properties previously, two of them through one of your partner companies and one of them not. Needless to say the two rented through you had Spark installed as the energy supplier, so your claim that you don’t indulge in that tactic is quite frankly, bulls**t. The switch to Scottish Power went ahead on 13th and 19th December for gas and electricity and because the fools at Kevin Henry had already requested a switch to Spark, Spark promptly took the supply back a week later. Add to this the fact that the electricity meter was faulty and the fact that Spark or OVO had allocated another meter to our property (that belonging to 5 Eastacre), we now had a bill for two electricity meters. It was as a result of all this and Sparks intransigent attitude in refusing to investigate the matter in an efficient fashion that resulted in us being billed for hundreds of pounds we didn’t owe. We sent proof to them but they persisted until we took them to the Ombudsman. They lost on every point, including their inefficiency and we were awarded compensation. The problem is still ongoing, as we are still receiving letters from them but it looks as if the solution appears to be on the horizon. While all the above was going on, we started getting demands (In January) from OVO for £462, run up by the previous tenant, Mary Challis, who did not inform them of her move. We started binning the bills and letters, as we knew Spark were our supplier, although it should have been Scottish Power. Eventually, we got threats of bailiffs and the bill went up to £492. This problem is also still ongoing, although the collections agency, Oriel Collections, (pre-cursor to bailiffs) returned all our correspondence to OVO and said they did not want to be involved. That action speaks volumes. We haven’t heard from OVO since, although I am certain we will. All of the above happened because Kevin Henry asked Spark to take over the supply. What right did they have to do that, since the landlord did not give them any specific instructions to do that? In the private property sector, when a house is sold, the new owners switch to their preferred supplier, without any involvement from letting agents. There is absolutely no reason that this should not apply in the lettings sector. There has to be a reason for this completely unnecessary practice, so I stand by what I said previously, that there is a cash benefit to letting agents from the suppliers, otherwise, why do letting agents all over the UK indulge in the disgusting practice? This has caused me more stress than you can imagine at a time when I am suffering with prostate cancer and have a partner who works for the NHS at Royal Papworth and who is now off work due to stress. I am quite frankly disgusted that you seem to accept absolutely no responsibility for any of this and do not even offer an apology for the mess you created for us. When I next speak to Kevin or Henry, two lovely guys I have known since they started their company, I will tell them all about this and I am sure they will be horrified. You should drop their name immediately, as it reflects badly on their reputation I have now made it a mission to highlight this practice by letting agents by giving my story to every media outlet I can think of until one of them takes up the story. I have also been in contact with my MP, Kemi Badenoch, who has said she will raise the matter in Parliament. I will copy her in on this email, along with the landlord.

Grant · 19 October 2020

★★★★★ 5/5

Trustpilot

Can’t thank the team at the werrington…

Can’t thank the team at the werrington branch enough they have been tremendously helpful throughout our moving process. Big thanks to Johnathan.Andy and coleen

Consumer · 11 September 2023

★★★★★ 5/5

Google

Paul went above and beyond and helped me sort my new home. Thank you

Nathan · 16 April 2024

★★★★★ 1/5

Trustpilot

Had to give one star when wanted to…

Had to give one star when wanted to give a zero.Sharman Quinney is a company to avoid at any cost.This estate agents sign you up for a 6 months contract when other agencies sign you upfor 3months.There is a 14 day cooling off periodwhich is law.For those 2 weeks there were numerous viewings and an offer which was accepted then after the 14 days the offer fell through as the buyers could apparently not get a mortgage.After that you are in a 6 month contract then the viewings were few and far between.when you chased them to ask them why it hasn’t sold when other houses in your street were sold with other agencies the lies then started and when the 6 months contract was almost at an end and you told them you would not be renewing it, the property had miraculously sold for considerable less than asking price.months after there was no completion date in sight and endless excuses l removed it off the market.

Julie · 9 February 2020

★★★★★ 5/5

Google

Peter Baker the mortgage specialist provides a fantastic service. He gave us options that we didn't think possible and explained everything extremely clearly. We are really happy with the service he provided and we highly recommend him. Thanks Peter!PositiveResponsiveness, Quality, Professionalism, Value

Terry · 22 June 2021

★★★★★ 4/5

Google

Paul is a very professional, likeable person, punctual and knowledgeable about the housing market and always on the end of the phone when needed.

Richard · 22 June 2023

★★★★★ 5/5

Google

Sharon and team were helpful and responsive during this difficult covid19 situation whilst remaining professional. Extra thanks to Amanda on what turned out to be exchange day for taking things on and not letting go of the 'ball'!PositiveResponsiveness

Lynn · 28 August 2021

★★★★★ 5/5

Google

Sophie and team were very helpfull, efficient and professional, had pleasant experience and will recomend to others. All the best to you!!!

R · 22 June 2023

★★★★★ 5/5

Google

Sophie was extremely helpful with both our mortgage application and associated protection policies and always very prompt replying to queries! Thanks Sophie!

Lee · 22 June 2023

★★★★★ 4/5

Trustpilot

The Cambridge team at Sharman Quinney…

The Cambridge team at Sharman Quinney have just sold our house, great work all the way. We did have a rough start as our buyers buyer fell through twice which delayed things but the team kept me informed, agreed to remarketing to reach a sale. Big thanks to Jack, Katie & all involved.

Ian · 15 July 2023

★★★★★ 5/5

Trustpilot

Efficient and good customer service

Efficient and good customer service. Always followed up on issues or messages. Good honest professional advice when needed.

Sally · 17 June 2026

★★★★★ 1/5

Trustpilot

Still advertising a house with foam in…

Still advertising a house with foam in the loft space !!! Not many mortgage lenders will entertain you.

Sarah · 11 June 2026

★★★★★ 5/5

Trustpilot

Flat Sale/Mortgage - Orchard Park Branch, Cambridge

Many thanks to all the team at Sharman Quinney, especially Oliver Roper-Gibbs for agreeing a sale on my flat and Vinnie Tesse for arranging my new mortgage.

Robert · 6 November 2024