Trusted Agent profile Β· Margate

YOUR MOVE Charterhouse Lettings Margate reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

140 reviews across 2 platforms

110 -112, High Street, Cliftonville, Margate, CT9 1JR

Part of Your Move & Reeds Rains National Home Move, see every office.

YOUR MOVE Charterhouse Lettings's office in Margate, at 110 -112, is rated 4.6 out of 5 across 140 reviews on two platforms, including 135 Google reviews rated 4.7.

Google logo

4.7 / 5

135

Reviews on Google

This office

Facebook logo

3.4 / 5

5

Reviews on Facebook

Business-wide

Reviews

Every review we hold for the Margate office, from every platform, shown as written. First names only.

5/5

Google

Your Move took over the management of the block of flats I live in in 2022. I was intrigued to see how they would differ from their predecessor, and have been generally very happy ever since. We have developed a professional relationship that works, and I've been so glad to see that they have been careful about finding tenants for the block who are friendly and neighbourly. If I ask a question, they give a straight answer, and that's wonderfully refreshing and welcome. I recommend Your Move to others whole-heartedly.

Matthew Β· 17 June 2023

Agent replied Β· 16 June 2024

Thank you for posting such a kind review Matthew. We are glad you are pleased with our services. Regards Patrick.

5/5

Google

Being an international nurse, I've found Your Move Estate to be one of the best services in margate so far. JULIETTE the manager was very kind, helpful, knowledgeable and easy to talk. She took me to see a modern property which was just the right fit for me and my family. She gave us some tips when it comes to energy saving, places to buy furnitures for your place and clothes. She guided us in the right direction and that's very important when you come to a new place for the very first time. Will keep using them in the future and I wish them the best success in their business!

Charlize Β· 17 June 2023

Agent replied Β· 16 June 2024

Thank you for posting such a kind review, it is great to hear that you are very pleased with the service you received. Regards Patrick.

5/5

Google

I am very grateful to Your Move for their really professional approach ,help and friendliness. I would definitely recommend Your Move to those who are looking for a house to move in. My big hug to the Margate branch and to Wiktoria . Hope to share a cup of coffee with you in my new flat.

Iryna Β· 12 October 2024

Agent replied Β· 16 June 2024

Good Morning, what a nice start to our day at Your Move Margate. Thank you for such a kind review. Best Wishes from everyone at Your Move in Margate.

5/5

Google

Thank you, your move margate branch , my whole experience with your move was great , was very professional, and i was in my new property before Xmas . Thank you julliette for finding me a fabulous home ! 😊, I couldn't be happier. And thank you to kristina for your efficiency. Hope you both have a fabulous Xmas πŸŽ„ Date of experience: 20 November 2023

Amy Β· 19 December 2023

Agent replied Β· 16 June 2024

Thank you Amy, your kind review is very much appreciated. We all wish you well in your new home. Best wishes Patrick.

5/5

Google

Excellent 5 star service I received from your move Margate from start to finish. Sam the estate agent was Brilliant very knowledgeable and always happy to help. I would definitely recommend this team to sell your house you will be in safe hands. Well done team. Thank you.

Karen Β· 12 October 2024

Agent replied Β· 26 August 2024

Good Morning Karen, thank you so much for taking the time to review the services you received from us. Best wishes from everyone at Your Move in Margate.

5/5

Google

Kristina & Juliette were both extremely helpful in getting my partner and I into our first home. Extremely happy with the service provided and the speed in which it was all completed. Well done!PositiveResponsiveness, Quality, Professionalism

Macauley Β· 27 August 2021

Agent replied Β· 26 August 2024

Hi Macauley, thank you for your 5* review, I will pass on the kind words to Juliette and Kristina, Kind Regards, Patrick, Director

1/5

Google

I would not recommend using them, my inventory was taken a month before I moved in and missed off a lot of issues the flat had, emails not replied too when I had issues. When I moved out they didn't respond to emails for 3 weeks when they had the move out inventory and charged me a extortionate fee considering the flat was cleaner when I left it than moved in.

Amy Β· 13 January 2025

5/5

Google

An amazing support in getting my new apartment. Special regards and thanks to Juliette and Cristi .

Hauwa Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you for posting this great review! Regards Patrick

5/5

Google

Thank you Your Move Charterhouse for helping make my moving experience as smooth as possible, very easy to contact & kept me updated every step of the way! X

Gemma Β· 10 April 2025

Agent replied Β· 24 April 2025

Great thank you Gemma - Its really kind of you to send us a lovely review. Best wishes from everyone at Your Move in Margate.

5/5

Google

Juliette was extremely helpful through the whole process of finding new tenants. Thank you

Aileen Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you very much for the kind review. Regards Patrick

5/5

Google

Samantha from Margate branch was absolutely awesome very professional any enquirys or any issues needed resolving Samantha was strait on it no matter what the time was The sale of our house went smoothly We couldn't be anymore happier Thank you very much we would highly recommend speaking we Samantha at your move in margatePositiveResponsiveness, Professionalism

Floyde Β· 27 August 2022

5/5

Google

Kristina was very organised and efficient. The process went quickly and smoothly.

Kayla Β· 27 August 2023

Agent replied Β· 26 August 2024

Thank you Kayla for posting us this nice review. Regards Patrick.

5/5

Google

Yourmove Margate team has been a Landlord dream. The professionalism, market knowledge and efficient management has ensured my properties are constantly rented to quality tenants. Communication is superb and handle any issues promptly. I highly recommend Yourmove Margate for hasslefree property management.

Emma Β· 1 October 2023

5/5

Google

excellent service from start to finish Wiktoria really helped me get my flat cant thank her enough best wishes to everyone at your move margate

Spencer Β· 16 April 2025

Agent replied Β· 26 August 2024

Thank you Spencer - we really appreciate you taking the time to review our service levels. Wishing you all the best from everyone at Your Move in Margate.

5/5

Google

Sam (Margate office) was terrific from start to finish in helping my elderly in-laws market and sell their house. They hadn’t moved in 50yrs and Sam helped them through each step of the way, with great communication between them and myself, as I was point of contact for most electronic correspondence and following up on queries etc they had. Highly recommended.

Adam Β· 17 June 2023

Agent replied Β· 16 June 2024

Thank you for the kind review Adam, its great to hear that our service from Sam was very much appreciated. Regards Patrick.

5/5

Google

Very helpful and responsive team. Juliette came out and viewed the property, they have found a nice family to be tenants. I’m very pleased with the team and have had great correspondence with them. Thank you.

Royce Β· 12 October 2024

Agent replied Β· 16 June 2024

Thank you so much for your kind review. It really is appreciated. Everyone at Your Move Margate.

5/5

Google

I was living abroad and was looking to move back home. Your Move was incredibly helpful and worked with this situation to facilitate a smooth transition. Amazing service and a friendly straight forward process. Thank you!

Eliot Β· 12 October 2024

Agent replied Β· 26 August 2024

What a great review! its so nice to receive this excellent feedback. Many thanks for taking the time. Best wishes from everyone at Your Move in Margate.

5/5

Google

Everyone at Your Move has really helpful since we moved in about 18 months ago. They’re always really friendly and quick to respond to any issues we’ve had, getting them resolved as soon as possible

Saulashowen7 Β· 12 October 2024

Agent replied Β· 12 October 2026

Thank you so much for your very kind review. Best wishes Patrick and all of the team at Your Move Margate.

5/5

Google

Excellent communication. Unfortunately the previous tenant was unwilling to allow access to the property due to covid (understandable) but also refused to sent video and photos (................), therefore I had to decide to rent with almost no images of the flat. Kristina from YourMove was supporting and answered all my questions promptly. I have had many unsatisfying experiences with renting in the past, thankfully this was not one of them.PositiveResponsiveness, Professionalism, Value

Dimitris Β· 27 August 2021

Agent replied Β· 26 August 2024

Hi Dimitris, thank you for your review. Wishing you lots of luck in your new home. Kind Regards, Patrick

5/5

Google

As a medical professional I had to move around UK as part of my training . I have dealt with many estate agents and in my honest opinion Your move estate agents are one of the best. I dealt with Christina and she was very professional, always contactable and good quality service.PositiveResponsiveness, Quality, Professionalism, Value

Asok Β· 27 August 2021

5/5

Google

Sam from the Margate office was really lovely! Honest, straightforward, very responsive and helpful. Delighted with the service and with our new home

Yvette Β· 14 December 2024

Agent replied Β· 11 December 2024

Another excellent review - Thank you so much Yvette we really are very pleased to receive a glowing endorsement of Sam's services to you. We all wish you the very best in your new home, from the whole team at Your Move Margate.

5/5

Google

Absolutely wonderful - Juliette and Kristina helped me find a perfect tenant in no time at all, the service was fantastic at every turn. Highly recommend

Michael Β· 12 October 2024

Agent replied Β· 16 June 2024

Thank you for your kind review Michael, we really appreciate it. Best wishes from everyone at Your Move Margate.

5/5

Google

Really great service and advice based on real local knowledge which was a great asset. Will be staying with this rent finder service going fwd.

Nick Β· 12 October 2024

Agent replied Β· 26 August 2024

Many thanks for this excellent review.

5/5

Facebook

Sam at Your Move Margate was brilliant from start to finish, selling my mother’s house recently. Very professional, helpful and friendly, communication was great throughout and nothing was too much trouble. I would definitely recommend her and the team.

Donna Β· 22 September 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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