Every review we hold for the Margate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole team at Wards were incredible from start to finish… with outstanding work ethic and communication from Nicholas Florides who valued and sold my property in an extremely quick and professional time.
Mr · 19 March 2026
Agent replied · 16 April 2026
Hi Mr Aaron Short,
Thank you for your kind feedback. We’re delighted to hear that Nicholas Florides and the Wards estate agent team provided such strong communication and professionalism throughout your sale. Our team always aims to deliver expert property guidance and efficient property sale support, so it’s great to know your home was sold so quickly. We truly appreciate you taking the time to share your experience.
Thanks,
Wards
★★★★★ 5/5
GoogleI found Adriana to be very helpful and relatable in her professional approach to customer service. I felt confident that I was steered in the right direction each I spoke to her. My honest opinion of Adriana's approach to customer service, is that she's very good at what she does. She's indeed an asset to the company. I'll definitely be recommending Adriana to my circle of friends because of the competence and passion she has displayed throughout our interactions during my property search.
Camille · 12 October 2024
Agent replied · 16 June 2024
Hi Camille,
Thank you for taking the time to leave such a detailed review. Here at the Margate branch, we're greatly motivated by results and our teamwork towards offering our customers the best possible service.
All the best, Wards of Kent
★★★★★ 5/5
GoogleExcellent staff!
Thank you
A · 21 September 2026
Agent replied · 12 October 2026
We genuinely appreciate your positive feedback! Thank you for your kind words of our team at Wards Cliftonville.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5015
★★★★★ 5/5
GoogleVery pleased with the services I received when selling my house. Always happy and nothing is to much trouble for them. Definitely recommend them to friends and family. Will always be my first choice Estate Agent. 10/10
Also Amanda has been very helpful throughout these hard times with covid-19 giving regular updates and making sure everything is still progressing smoothly which it did and we finally moved :)
Phoebe · 17 June 2021
Agent replied · 16 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,
Wards of Kent
★★★★★ 5/5
GoogleMaria at wards has been wonderful throughout this entire process, constantly fighting my corner, you are in very safe hands. Thank you Maria and all at wards.
Joseph · 26 September 2024
Agent replied · 22 October 2024
Hi Joseph,
Thank you for your kind review - we will pass this on to Maria and the team! It's fantastic to hear how positive your experience with us has been.
All the best,
Wards
★★★★★ 5/5
GoogleThanks so much to Nick and Maria at Wards. They were exceptional and I'm so grateful for all their help. Highly recommend Wards!!
Research · 26 September 2024
Agent replied · 22 October 2024
Good morning,
Thank you for your lovely review! We're thrilled to hear that Nick and Maria provided exceptional service and we're honoured to hear that you'd recommend us to others.
Many thanks,
Wards
★★★★★ 5/5
GoogleImpossible to say how great Victoria at Wards has been. Nothing was too much trouble. She explained everything, kindly and without ego. Went above and beyond on so many occasions. Held my hand through every step of the confusing process. Never treated me like an idiot no matter how many questions I asked. Efficient, direct, unflustered. Calm during all the difficult bits. Would strongly recommend.
Niki · 25 November 2024
Agent replied · 27 December 2024
Hello Niki,
Thank you for leaving a lovely review. We're pleased to hear about your positive experience with Victoria. It's wonderful to know she was able to guide you through the process with such care and professionalism. We truly appreciate your recommendation.
Best wishes,
Wards of Kent
★★★★★ 5/5
GoogleHad a fabulous experience with Shane when searching for our first home in Kent. He had great communication with us and got things done quickly through speaking on the phone. We were disappointed that in the end the property we put an offer on was with another agency. We are still going ahead with Jonathan for our mortgage, he has been very helpful so far. Thanks both!
Jade · 12 October 2024
Agent replied · 24 August 2024
Good morning Jade,
Thank you for your lovely review! We're thrilled to hear that Shane provided you with excellent service and effective communication during your search. It's great to know that Jonathan has also been helpful with your mortgage process.
Best wishes,
Wards
★★★★★ 5/5
GoogleNik and his team were spot on….helped make a stressful time that bit easier. Cheers all
Adam · 26 September 2024
Agent replied · 22 October 2024
Morning Adam,
Thanks for taking the time to leave us a review, and we're glad we could help make the process a little easier.
All the best,
Wards of Kent
★★★★★ 5/5
GoogleWe had a very good experience from Wards selling our family house... the experience can be difficult as we all know....but the wards staff majorly smoothed the way, were helpful and supportive. We had Nick at the beginning then laterly Maria who always answered emails or phone calls swiftly and professionally dealt with issues we had, and kept us encouraged. Thank you.
Mitch · 12 October 2024
Agent replied · 22 October 2024
Hi Mitch,
Thank you for your kind review - we will pass this on to the team! Our goal is to help our customers through what we know can be a stressful time.
Best wishes,
Wards
★★★★★ 5/5
GoogleKaty Haynes & Adrian Fishenden, thank you. You both truly were great!
I am buying a property outside of Wards but after chatting with Katy she suggested speaking to Adrian to see if they can help at all! He was still brilliant. He went through everything with me and as a first time buyer I had many questions but he answered them all and made me feel at ease! Thank you both of you!
Amber · 19 December 2023
Agent replied · 16 June 2024
Hi Amber,
Thank you for leaving a review! It's great to hear how positive your experience with our agents, Katy and Adrian, has been and how they've gone through everything you needed to know as a first time buyer to make you feel at ease.
Best wishes,
Wards.
★★★★★ 5/5
GoogleNicholas and his team members Katie and Denise worked hard and effectively on our behalf to secure a sale buyer and see the transaction through to Completion. Highly recommended.
David · 20 September 2023
Agent replied · 16 June 2024
Hi David,
Thank you for leaving a review! It's great to hear positive your experience with our agents, Nicholas, Katie and Denise, has been and how effectively they've worked to secure a buyer for your home.
Best wishes,
Wards.
★★★★★ 5/5
GoogleWards have been incredible in our property purchase. Always extremely pleasant and helpful, allowing multiple viewings with some going on well after hours to accommodate our schedules, as well as letting us in after the sale going being processed. On completion day, Katy even came to meet us at the property at 10pm (we needed to pick the keys up pre-6pm at the office) as we were coming from so far and had a nightmare move-in day/were hours behind schedule. Impeccable service all round, we can’t thank them enough.
Sam · 17 June 2023
Agent replied · 16 June 2024
Thank you for taking the time to leave a review. Best wishes,
Wards of Kent
★★★★★ 5/5
GoogleJames and the team have been brilliant on the sale of my house in Margate. Unlike other agents I spoke to in the area, they came with a strategic plan and managed to secure a number of offers for me over the asking price. They have been responsive and helpful. Would highly recommend.
Derek · 18 June 2019
Agent replied · 16 June 2024
Hello, Thank you for leaving us your feedback! Best wishes,
Wards of Kent
★★★★★ 5/5
GoogleVictoria and the team at Wards went out of their way to help me purchase one of their properties, giving a warm, friendly and professional service that is rarely found these days. Thank you!
Donna · 17 June 2022
Agent replied · 16 June 2024
Hello Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
★★★★★ 5/5
GoogleWards Estate Agents Margate made it very easy to sell my flat, friendly and helpful staff, Special thanks to Nick and Amanda. Would defiantly recommend and use them again.
R · 17 June 2022
Agent replied · 16 June 2024
I’m happy to hear that our team provided you with excellent service. I’ll make sure that they receive your feedback. I’m sure it will make their day!
★★★★★ 5/5
GoogleMelinda at Wards in Margate was always superb showing me properties . Always graceful and patient !
Shane · 17 June 2023
Agent replied · 16 June 2024
Hello Shane, Thank you for taking the time to leave a review. Many thanks,
Wards of Kent
★★★★★ 5/5
GoogleThe team at Wards have been great throughout, Maria in the sales progression team has been very responsive and was always on hand to help move things along.
Matt · 16 April 2025
Agent replied · 24 August 2024
Hi Matt,
Thank you for leaving us your feedback, we'll pass your kind words on to Maria and the team. We're always here to help you move forward on your property journey.
Many thanks, Wards of Cliftonville Estate Agents
★★★★★ 5/5
GoogleThank you to Victoria, Denise and especially Adrianna for their amazing service!!!
BISMA · 20 September 2023
Agent replied · 16 June 2024
Hi Bisma,
Thank you for leaving a review! It's great to hear how amazing the service you've received from our agents has been.
Best wishes,
Wards.
★★★★★ 2/5
GoogleMy sale began with excellent service. But services need to realise that there's a way to speak to a client and that the business isn't concluded until after the commission is paid. Also, do they not want repeat custom. I was a seller and a buyer. After my experience on completion I must say I have reservations about using this agent again. To Wards. Ms Arendse? Please remove this name from your response.
Ms · 17 June 2022
Agent replied · 16 June 2024
Dear Ms Y
We are really pleased to learn that you had an excellent experience with us throughout the marketing and sale period.
We understand that you called and spoke to a member of staff at our customer service centre on the day of completion and we are sorry if this conversation caused you any upset. Whilst we know that he was trying to help and advise you in your best interests, we will provide additional coaching on how this was delivered.
Congratulations on the successful sale of your property and thank you for your feedback.
Wards
★★★★★ 5/5
GoogleKaty was particularly helpful during the process of selling my flat. It was very stressful due to the delays caused by the pandemic but eventually we got there.
Thanks Katy.
Clementine
Tina · 17 June 2021
Agent replied · 16 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
★★★★★ 5/5
GoogleI needed a valuation at really short notice and Nick Fluorides pulled out all the stops to make it happen. He was great to deal with and very open. He inspired confidence in me that he was both knowledgeable and trustworthy and I have no hesitation in recommending him/Wards to others.
Very pleased with the service I was given.
Thank you.
Geoff · 17 June 2023
Agent replied · 16 June 2024
Hi Geoffrey,
Thank you for taking the time to leave a review. We're so pleased to hear how Nick was able to help you at short notice and managed to build your confidence in himself and Wards. We'll pass your kind words along.
Best wishes,
Wards.
★★★★★ 5/5
GoogleKatie was most sympathetic and welcoming in a complex sale and purchase
Parminder · 17 June 2023
Agent replied · 16 June 2024
Hi Parminder,
Thank you for leaving a review! We're pleased to hear how welcoming you found Katie to be throughout what was a complex process.
Best wishes,
Wards.
★★★★★ 5/5
GoogleOffered a responsive, friendly and helpful service. As we were out of the country at the time.
Jean · 28 June 2025
Agent replied · 9 October 2025
Hi Jean,
Thank you for your review! We're delighted to hear you found our service to be so helpful and responsive.
Best wishes,
Wards
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