Trusted Agent profile · Margate
★★★★★
979 reviews across 2 platforms
Off Nash Road, Westwood, Margate, CT9 4LB
Part of Orbit, see every office.
Orbit's office in Margate, at Off Nash Road, is rated 3.4 out of 5 across 979 reviews on two platforms, including 11 Google reviews rated 3.5.
Tell us what you need and we'll put you in touch. Orbit hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Margate.
Every review we hold for the Margate office, from every platform, shown as written. First names only.
5/5
TrustpilotVery helpful in getting me the help I…
Very helpful in getting me the help I am needed within my property and within myself. Very understanding.
Hi Jemma, thank you so much for your feedback, we're glad you were happy with the service.
5/5
TrustpilotVery friendly and easy to talk to
Very friendly and easy to talk to. Was a big help with me becoming a orbit tenant. 5 ⭐⭐⭐⭐⭐
Hi Mark, thank you so much for your review, we're glad you were happy with the service.
1/5
TrustpilotBuyer beware
Buyer beware! I bought a house in Burton Latimer and I have had no end of problems with the boiler. It is unreliable and budget option. Once moved in a contracts exchanged Orbit want nothing to do with it. After reading more of these reviews I can now see why. They are an awful company!
4/5
TrustpilotIt's all good.
It's all good.There should be more training for tenants who want to get more involved with Orbit. from wd
Hi Rosa, thank you for taking time to leave this feedback. We are committed to providing a range of opportunities for you to feedback on your experience, review our performance, help us to make decisions and shape ways we can improve. One of the ways you can do this is via our digital engagement platform, known as Your Voice. To join please click here: https://orbitcustomerhub.org.uk/yourvoice/. Thank you.
1/5
TrustpilotPoor..
Poor... customer service useless
Good morning, I am sorry to hear about the difficulties you are facing. If you wish to talk to Orbit regarding these issues, please call our Customer Relations team direct line on 02476 438 244 to discuss further.Kind regards,Customer Relations team
5/5
Trustpilotgot some great advice advice and links…
got some great advice advice and links to help me get my finances back on track ad my rent arrears sorted.
Hi Nigel, I am glad to hear you had a good experience with us. We appreciate your feedback. Thanks
5/5
TrustpilotKind caring and so helpful and…
Kind caring and so helpful and understanding
Hi Michele, thank you for your kind words. We will share this with the team.
1/5
TrustpilotUseless Customer Service
Yet another waste of time ringing Orbit Customer service, apart from not being able to get through for an unacceptable time, when you do eventually get through the service you receive is absolutely awful. What a shambles of a Housing Association.
5/5
TrustpilotVery supportive and gave a lot of help…
Very supportive and gave a lot of help for me couldnt of been better
Hi Kelly, thank you so much for your feedback, we're glad you were happy with the service.
5/5
TrustpilotHave found the people to be very…
Have found the people to be very helpful and kind.Amazing help from Julie Howard, who has been wonderful.
Hi Peter, thank you for taking the time to leave this feedback. We will pass on your kind words onto Julie. Thanks again.
5/5
TrustpilotBrillant help with everything …
Brillant help with everything glad they were there to help me because I didn't know what I was doing
Hi Andrew, thank you so much for your feedback, we're glad you were happy with the service.
5/5
TrustpilotHonestly couldn't believe the quick…
Honestly couldn't believe the quick service and quality! My boyfriend is going to love it!
Hi Nakita, thank you so much for your feedback, we're glad you were happy with the service.
5/5
Trustpilot5 Star!
I was provided exceptional support for 6 months and provided valuable information and resources when they were needed
Hi Chantelle,We're so happy to hear you have had a positive experience with us. Thank you for leaving us this feedback.
5/5
TrustpilotWas really helpful and very supportive
Was really helpful and very supportive. Have me so many ideas and helped to get my confidence up.
Hi Andrew, thank you for your lovely review. We're glad you received the support you needed.
5/5
TrustpilotSupport
Contacted by Amy. Offered me some supportive help - which I badly need at the moment.
Hi Suzanne, thank you for your review, we're glad you received the support you needed.
1/5
TrustpilotSells home while I am still waiting to view
Appallingly sales team lied constantly to me about a viewing that did not happen
Good Afternoon,I am sorry to hear of the difficulties you have faced, can you please contact my Customer Relations Team so we can try and assist you furtherCustomer.Relations@orbit.org.ukor02476438244.We are open Monday - Friday 8am to 6pm.Thank you
5/5
Trustpilotjasmine was amazing helped me through…
jasmine was amazing helped me through everythink was very supportive could not thank her enough for being there
Hi Amy,Thank you so much for your feedback, we're glad you were happy with the the service.
5/5
TrustpilotProfessional and thorough support…
Professional and thorough support service orbit are a great company with tenants there main focus
Hi Rachel, thank you so much for your feedback, we're glad you were happy with the service.
5/5
TrustpilotAt first me and rosioro clashed but…
At first me and rosioro clashed but when we both appolagised he was a great help
Thank you so much for your feedback, we're glad you were happy with the service.
5/5
TrustpilotLovely response
Hi, i was actually treated with care and consideration and look forward to speaking to her again
Hi Gillian, thank you so much for your feedback. We're glad you were happy with the service.
5/5
TrustpilotMARGARET
MARGARET, WAS VERY HELPFUL, SHE TRIES TO EXPLAIN, THINGS TO ME. SHE'S GOOD AS GOLD
Thank you so much for your feedback, we're glad you were happy with the service.
5/5
TrustpilotSupport
Brilliant support and lovely chat
Thank you for taking the time to leave feedback. We're pleased to hear you had a positive experience.
5/5
TrustpilotI was greeted with a friendly
I was greeted with a friendly, warm mannerisms and very helpful
Thank you for your lovely review!
5/5
TrustpilotThe lady I spoke to was helpful
The lady I spoke to was helpful, friendly and polite and also very empathetic.
Hi Karl, thanks for taking the time to leave this feedback. We're glad you received the support you needed.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Orbit hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Margate.
