Every review we hold for the Margate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThroughout the whole process of purchasing our property, everyone was professional, friendly & efficient making an often complicated process far less stressful.PositiveResponsiveness, Professionalism
Laura · 18 June 2022
Agent replied · 17 June 2024
Thank you for your kind comments, Laura. It's great to hear about your recent positive experience with us. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
★★★★★ 5/5
GoogleOur first ever house purchase and Miles & Barr were great, kept us updated constantly, and checked on us throughout the whole process.
Rebecca · 18 June 2022
Agent replied · 17 June 2024
Thank you for your kind comments, Rebecca. It's great to hear that we kept you in the loop throughout the process. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
★★★★★ 1/5
TrustpilotBought a house and took their…
Bought a house and took their recommendations for both a solicitor and their mortgage team. An unbelievably bad and incompetence experience. Happy to share details if anyone wants more. They halfheartedly apologised at the end by which time I wished I'd never even raised it. If possible avoid this company.
Ian · 1 January 2023
★★★★★ 5/5
TrustpilotMiles & Barr were very professional and…
Miles & Barr were very professional and supportive throughout a long process (nothing to do with M&D) and the sales progressor really helped us get it over the line in a very professional and kind manner!
KATH · 18 January 2024
★★★★★ 5/5
GoogleEverything has gone smoothly with the purchase of my first house. I worked with a few different Miles & Barr representatives throughout the process, but all were efficient, responded quickly and thoroughly to my questions and made sure to keep me updated on progress.
Isobelle · 18 June 2023
★★★★★ 5/5
TrustpilotPeople were kind and friendly and made…
People were kind and friendly and made the experience much easier.
Calvin · 28 September 2021
★★★★★ 5/5
TrustpilotAmazing service!
Our experience with Miles and Barr has been brilliant. Shannon Faulkner handled our application and was very professional, kept in touch at each stage and handled everything quickly and efficiently. We are excited to move into our new home so thank you for making the process as smooth as it could have been.
Jordan · 1 August 2022
★★★★★ 5/5
GoogleIt is an absolute pleasure to work with Amanda Turner at Miles & Barr. She is friendly, organised and an excellent communicator.
Ané · 18 June 2022
Agent replied · 17 June 2024
Thank you for your kind comments, Ane. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
★★★★★ 5/5
TrustpilotShannon gets a five star from us a…
Shannon gets a five star from us a family. We really wanted a small flat for our daughter who is going to be a student and Shannon could not have been more helpful. She was on time, gave us all the information we needed and then talked us through the whole process.
Subha · 12 August 2022
★★★★★ 5/5
GoogleExcellent service. Very professional, great communication.
Stephen · 17 April 2025
★★★★★ 1/5
TrustpilotI have had the misfortune of dealing…
I have had the misfortune of dealing with these estate agents a few times. I have found them to be pushy, aggressive and lacking in ethics. Avoid!
Nearly · 9 July 2021
Agent replied · 17 June 2024
Good Afternoon. Thank you for taking the time to leave some feedback. I'm sorry to hear that your experience has fallen short of your expectations. I would love to understand what has gone wrong and to discuss this with you further. Please feel free to contact me on 01304273324. Mark - Customer Experience Manager
★★★★★ 1/5
TrustpilotAnd still Miles and Barr dont do…
And still Miles and Barr dont do anything about the evening drug dealing that goes out from number 4 Shorncliffe road Folkestone affecting the other residents! still the blood has not been cleaned up !! You take the money and call yourself a management company? ........
Keith · 18 February 2023
★★★★★ 5/5
TrustpilotProfessional & courteous
I was selling my mother's bungalow at a distance. M&B were professional and courteous from the start and made the process as straightforward as possible. When the boiler failed just before exchange of contracts, they sourced a local plumber to resolve. Their progress chaser, Debbie, kept me fully informed (and sane!) throughout the process.
Mike · 16 March 2022
★★★★★ 5/5
GoogleAmazingly professional and had the best experience with them. Will be asking them to help me again.PositiveResponsiveness, Quality, Professionalism, Value
Paul · 18 June 2022
Agent replied · 17 June 2024
Thank you for your kind comments, Paul. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
★★★★★ 5/5
GoogleReally professional service throughout a really tricky sale. Very polite and kind and constantly on the ball with communication.PositiveResponsiveness, Professionalism
Angela · 18 June 2022
Agent replied · 17 June 2024
Thank you for your kind comments, Angela. It's great to hear that we managed to assist you professionally with a challenging sale. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future, please feel free to contact us. Mark, Customer Experience Manager
★★★★★ 5/5
TrustpilotDebbie Mead from Miles & Barr has been…
Debbie Mead from Miles & Barr has been truly excellent with our Mum's selling of house. Great communication, great follow ups, great ownership and professional throughout the long process.
Kalvin · 5 April 2024
★★★★★ 5/5
TrustpilotSimple & Easy Property Purchase
Miles & Barr have just help me purchases my new home in Folkestone and the process with them has been simple, organised and a pleasure.Thank you Miles & Barr and Emily Stickler!
Justin · 31 January 2024
★★★★★ 5/5
GoogleMiles & Barr were a great agent to work with - friendly, straight-forward, and helpful. Purchased my first property with them and I'd be happy to do it again. Made the process as easy and understandable as they could for me.
Melz · 18 June 2023
★★★★★ 5/5
TrustpilotHighly Recommend the Miles & Barr Team.
Miles and Barr have been brilliant from the start of my letting journey. The staff who I have dealt with who have been superb include Jakub, Sophie and Jessica - all personable, professional and have kept me updated every step of the way. Would highly recommend them. Thanks all for helping me find my perfect Whitstable home.
Ruth · 26 July 2021
★★★★★ 5/5
TrustpilotMiles and Barr have an excellent…
Miles and Barr have an excellent reputation for getting the job done. They are creative and professional with their sales pitches and ensure genuine viewings and offers are made.
Lmac · 19 March 2024
★★★★★ 4/5
GoogleThe whole process was smooth & Louise was great!
Dan · 18 June 2021
★★★★★ 1/5
TrustpilotMiles and Barr the management company…
Miles and Barr the management company that cant manage, still taking the money and not delivering the service to land lords and tenant's! turns a blind eye to dealers and fails to do the clean up and repairs after major incidents leaving residents to suffer..
Keith · 8 January 2023
★★★★★ 5/5
TrustpilotSold and purchased through Miles and Barr
Sold and purchased through Miles and Barr Westgate. Great service throughout. Alice Fridd helped us sell and find our perfect home. Debbie Mead the sales progresser went the extra mile right throughout. She was quick to respond to any emails/calls, contacted relevant parties when needed. She was great. Overall we had a good experience.
Rachel · 26 November 2021
★★★★★ 5/5
GoogleWas really impressed with Louise from the very start of the selling process, she continually kept us updated, I didn't have to chase once, she communicated either by phone or email right to the end!
Amanda · 21 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
