Trusted Agent profile · Mansfield
★★★★★
83 reviews across 4 platforms
13-15, Albert Street, Mansfield, NG18 1EA
Location's office in Mansfield, at 13-15, is rated 4.3 out of 5 across 83 reviews on four platforms, including 69 Google reviews rated 4.4.
69
Reviews on Google
This office
10
Reviews on Facebook
This office
1
Reviews on Yell
This office
3
Reviews on Trustpilot
This office
Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
5/5
GoogleWe purchased a property through Location. The sale took longer than expected, as there were a number of delays on our side, during the conveyancing process, and yet Location (and the vendor) remained patient, approachable and accommodating throughout. Thank You
Thanks Josh for this lovely feedback, Leanne will be happy.
5/5
TrustpilotGreat service sold our property within…
Great service sold our property within 24 hours can't fault them, thank you Gary and Laura for all you help and guidance, great write up and great photos of our property, well done so pleased with your service and great communcation. Would definatly recommend LOCATION
1/5
TrustpilotNot best impressed to say the least!!!!!!!
Instructed Location to market our property in November 2022. Had the valuation, which we thought would be a swift 30 - 45 mins affair. The agent was here for 2 hours, the classic whoever speaks first loses out sales scenario to sign up there and then. We did not, doing so a while later after weighing up our options. 3 months has almost gone by,1 viewing which was a complete waste of time. To be honest, i think it was previous owners come to look in person how we had completely renovated the property. Just my personal opinion. Updates with Location, 0. Only time communication was had with them with them was when calling to ask if any enquiries had been made. Asking that when and if anybody wanted to view, they only sent prospective buyers who were in a position to proceed as felt wasting our time along with theirs. We were informed that could be done, but folk like to come and look before instructing an agent???? We feel the agent took offence at this and completely blanked us. As previously mentioned, no contact from them at all. Have today, given the 2 weeks notice to withdraw from sale with them. To be honest, we used this agency in 2015, the house was sold quickly and efficiently, as was kept informed of all that was going on. Really do not know what has gone wrong there this time round?
4/5
GoogleWe have sold afew houses with the help of Location and have always found the staff there very friendly, helpful and efficient. I would have no hesitation in recommending them to anyone in the Mansfield / Sutton in Ashfield areas.
5/5
GoogleLocation have been acting for us as letting agents for some six years now and have provided excellent service throughout that time. They provide sound advice, are reliable and, most importantly, trustworthy
5/5
GoogleI use Location for managing my rental property. Leanne has been really helpful in marketing and subsequently managing the property and keeping me in the loop at all times. Highly recommended.
5/5
GoogleThis is the 3rd Estate agents I have dealt with and by far the easiest! I asked them to try and achieve the impossible for me and they did everything they needed to do make it work! Nothing was too much trouble for them, very friendly with every conversation that we had and nothing was too much trouble! I would highly recommend! Thank you again for everything you've done :)PositiveResponsiveness, Quality, Professionalism
1/5
GoogleViewed a rented property.. ..no reply as to whether I was successful or not ...had to find out by looking at website that it had been LET AGREED .....NegativeProfessionalism
Hi Maria i am so sorry, we were have been waiting on you to pay the application fee that we requested on the 29th October, we rang and never heard back from you so we didn't think you were interested. More than happy to rent to you. I wish you all the best and i am so sorry kathy
1/5
TrustpilotGood for tenants bad for landlords
Used location lettings to manage our rental property. Service was extremely poor. Legal requirements (landlords gas safety) were not completed without me constantly chasing. The property was returned to us with £7,000 worth of damage. When I challenged location they advised me that they didn't think it was bad and at least the oven was clean !!! Good for tenants bad for landlords. Avoid if you don't want a hefty repair bill at the end of a tenancy.
5/5
GoogleExcellent service, Location have been been looking after my rental property for years and have never dissapointed. Thoroughly recommended and friendly and professional staff.
5/5
Googlevery helpful and keep us up to date on everything re lettings staff are particularly helpful and professional would recomend to other landlords
1/5
GoogleNot impressed by the way I was treated on the phone today, phone slammed on me because I rang 3 times today! The lady I’m sure was a tad shy on swearing on me. Very unprofessional indeed!
Your are not known to us... Fake review and reported.
5/5
GoogleBrilliant company to deal with. Not one of your National chains and they take a personal interest.
5/5
GoogleExcellent service.Everything sorted to the highest standard and nothing is too much trouble for them to deal with.
5/5
GoogleI sold my house with Location. it sold quickly and the price was above what I expected. They aren't the cheapest in the area but the price I got and speed of sale mean that I am very happy overall.
Thank you for the feedback Gail.
5/5
GoogleVery friendly and knowledgeable staff always prepared to help you with any questions regarding property!
5/5
GoogleBeen with location for over 10 years now. Excellent service for my tenants and me.
5/5
GoogleFanstastic service. Lovely staff members. Thank you so much for support and help over the years!
5/5
GoogleExcellent service through all aspects, will definitely return, when needed ;) many thanks again 👍 …
5/5
GoogleLocation have been absolutely amazing for 5 years couldn't of asked for a better agency me and my family are well and truly happy we've bought our own home we are sad we have left location but absolutely amazing thank you so much to all at location Rob Sophie and Charlie-Jack
5/5
GoogleKathy and Leanne have been absolutely fantastic for us. From our first contact nothing was any trouble at all, a cheery voice everytime! Kathy worked miracles for us, you'd be a fool to use anyone else.... 10 out of 5!!
5/5
GoogleNeeded to rent a property quickly and Leanne in particular at the Mansfield branch was a star. Very professional and helpful in all areas of communication. I would highly recommend :)
Thank you for your lovely comments
5/5
GoogleSo impressed with Cathy, Leanne and the Team at Location, and recommend them highly. Five Stars. They are agents for a rental property and are extremely professional, knowledgeable (re legal / ARLA matters and the local Mansfield area) and thorough - giving us excellent support and guidance, even during the difficult lockdown period. Thank youPositiveResponsiveness, Quality, Professionalism, Value
1/5
Facebookkeeping you informed of your sale not going in to your property and fine the buyer as moved in never use them again.
They are shocking
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