Trusted Agent profile · Mansfield
★★★★★
249 reviews across 1 platform
38a West Gate, Mansfield, NG18 1RS, NG18 1RS
Bairstow Eves's office in Mansfield, at 38a West Gate, is rated 4.7 out of 5 across 249 reviews on 1 platform, including 249 Google reviews rated 4.7.
Every review we hold for the Mansfield office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from Beth Smith when we were looking for property to rent, from start to finish. Amazing service to us, friendly, experienced are exceptional. I recommend anyone looking for new property to rent for her. Thank you, we appreciate your time
qaumi Mensah many thanks for your brilliant 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleI would not hesitate to recommend Bairstow Eves Mansfield. I have just purchased my property through them. I spoke to a few people at the Bairstow office throughout the process and they were all very polite and helpful. My main contact at their offices was Lucy banks who I would highly recommend to anyone, she was polite and professional. Thank you
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations
1/5
GoogleSeen a property to let on rightmove out of office hours so emailed the agent to arrange a viewing, got a call back so I said I'm interested and would like to take a look and was told they needed some further details so they emailed me what they needed, I emailed back all the info and waited.... Heard nothing so I called them the day after before they closed to see if they had received the info and arrange a viewing only to be told viewings are the day after so I asked for a after work slot but they were all taken so I'm thinking why did they not call me about viewings on the property I expressed and interest in? And all the time being told of other similar properties that I wasn't interested in which they would have know if they read the info they asked me for. The girl said there would be further viewings and the house was popular and won't be going first come first served due to this so I could arrange a viewing another day and it would be no problem, Then the girl asked if she could give me a call in the morning to sort something as they were about to close, I said OK then went home and talked to my partner and figured out we could actually go to the morning viewings and I could shut my shop for a hour to do so, first thing in the morning before they opened I emailed saying the morning was possible so if I could get the morning call that was arranged first thing then we could arrange it asap, never got a call.... I emailed again and I finally got a reply saying viewings were over and they expected someone would sign for it that day and they would let me know about that and other similar properties... So something as simple as going for a look at a property seemed all but impossible for this letting agents and for the extortionate fees they charge to apply for these houses on top of high rental prices you really would expect a more professional service and to be treated a lot better
We understand that the matter has now been drawn to a close but I would like to apologise that you felt the service fell below the high standards of customer service that we pride ourselves on. Branch Manager
5/5
GoogleThanks again to Scarlett and the Bairstow Eves team for an excellent management service. Repairs dealt with promptly and a large reserve drawn to my attention without prompting and returned to me.
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
5/5
GoogleWe had a problem with the kitchen tap. Scarlett followed the case from start to finish and she was always up to date. We are very grateful for her help.
Thanks for leaving us your glowing 5* review Angela. Best wishes, Lucy, Customer Relations.
5/5
GoogleI think I must be the longest ever sale they have had, taking 8 months from offer to completion at no fault of Bairstow Eves They were all great, kept me informed and fought my corner when needed. Prior to the sale, they carried out all the viewings and always left my home in great order. Would definately recommend to anyone wanting to sell a property. Knowledgeable, friendly and always come back to you.
Thank you for this wonderful 5* review for the whole team at Bairstow Eves in Mansfield. It is fantastic to read that the whole process has been managed in a professional manner and even though there have been delays along the way, you have had the full support of our team and reached completion. Thank you for recommending our dedicated sales team. Best wishes, Maryjane.
5/5
GoogleVery pleased with the service from Amber as we had quite a few issues- thank you for sorting so professionally for me.
Hi Suzanne, thank you for your 5* review! We're delighted to hear that Amber was able to assist you so professionally with the issues you encountered. Best regards, Lucy, Customer Relations Team
5/5
GoogleI genuinely have had the easiest experience with Bairstows Eve, Mansfield. From the initial valuation, right through to the appointments for viewings, everything was professional from start to finish. Big up to Lauren, Grace & Molly for being absolute legends and selling my house in less than 2 weeks. Thank you for everything guys! Iona
Many thanks for the marvellous 5* review and your kind words. Best wishes, Lucy, Customer Relations.
5/5
GoogleScarlett in the repairs team did all she could in an emergency and went above and beyond to get the repair resolved as quickly as possible.
Many thanks for the fantastic 5* review Hayley. Kind regards, Lucy, Customer Relations.
5/5
GoogleMy greatest appreciation to Berth for her wonderful service she rendered us. Thank you for going an extra mile together with your colleagues. She made our relocation process very easy. She has an easygoing personality which makes her very easy to work with.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleMollie R was the BIGGEST help with the house I bought. I'm a first-time buyer and naturally had 100's of questions about the process, Mollie would reply super fast and made sure I understood the answer. And even now while moving in she's still answering any queries I have - really helpful. Thanks so much for all your help, Mollie!
Thank you for your excellent 5* review. Best wishes, Lucy, Customer Relations.
5/5
GooglePerfect service throughout my property sale transaction, regular clear correspondence throughout with no hidden charges or unexpected delays unlike with some other local estate agents. Lauren and her professional colleagues made the process a pleasure. Unreservedly recommended as Mansfield's best estate agent to choose to take care of selling, or buying, a property.
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleWe continue to use Bairstow Eves and have sold numerous properties through them over the years. They continue to be efficient and go the extra mile to secure completion. They can be trusted to actually deliver what they promise. A special mention must go to Lauren Quinton who handled our last sale brilliantly.
Thank you for leaving us a 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI had a house viewing off of Courtney Reid. I’d like to say she was very prompt, very polite and very knowledgeable of the property and the surrounding area. She was very helpful in our search to find a new home and took all details off us what we are looking for to forward anything suitable on to us.
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleI use the Meesha and Gemma in the property team to find tenants for my rental property portfolio and I can honestly say they are exceptional in there field. They are never to busy to offer advice at every stage of the process and while I initially compared alternatives, the personal touch & level of advice surpasses my expectations. Best in the business.
Thank you for your wonderful 5* review, It is great to read that you are more than happy with the service provided by our local team. Kind regards, Scott
5/5
GoogleWe used Ella at Mansfield Bairstoweves as out mortgage advisor and I cannot recommend her highly enough. She was patient, knowledgeable, helpful and always there for our needs. Brilliant service! Thank you so much!
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
5/5
GoogleBrilliant estate agents. Very helpful and friendly. Kept in touch with updates regularly. Would highly recommend.
Many thanks Sharon for your great recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleMollie and kirsty has been great throughout buying our property really happy with the service would definetly recommend to everyone thanks again for your help and support throughout, mr taylor
Taylor-Made Construction many thanks for your wonderful recommendation and 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleAn effortless experience in dealing with Meeshia & Gemma in renting my property out. They are professional, courteous and extremely knowledgeable in regards to the local property market. Not only was the initial experience good , but the aftercare support and the regular contact is fantastic. I would not hesitate to use Meeshia and Gemma again for my property rental. Lady's your both stars.
Thanks Roberto for the wonderful 5* review and recommendation! It's great to see that Meeshia and Gemma and the Bairstow Eves team once again provided a professional, knowledgeable and friendly service. Best wishes, Lucy.
5/5
GoogleThank you very much to Molly, Liam and all the team at Bairstowe Eves Mansfield, they were very helpful when I was buying my first home and I would fully recommend them. Steve & Lily
Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe service offered is first class and nothing is too much trouble - I have been lucky enough to work with Meeshia and the Team for a number of years and they do a great job - Thanks to the whole team for a job well done.
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleI have been using the services as a landlord for a number of years and cannot recommend this branch highly enough, Meeshia and Gemma are extremely efficient and have helped me find and retain great tenants. I would recommend their services to any landlords seeking the support of an agent, the service is excellent at all times.PositiveProfessionalism
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
5/5
GoogleBrandon regularly kept me updated and did all the chasing for information during our house purchase. It took away some of the stress knowing he was following everything up for us.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleHad an excellent service from Beth Smith. The whole process was smooth sailing.
Hello Hope, Thank you for your wonderful 5* review! We're delighted to hear that Beth provided you with excellent service and made the process smooth sailing. Best regards, Lucy, Customer Relations Team
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