1 review of Urban Splash's Manchester office come from tenants, rated 2.0 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so. See how it compares with other estate agents in Manchester.
Reviews from tenants
1 review from tenants, from every platform, shown as written. First names only.
★★★★★2/5
The Trusted Agent
Tenant
Strongly discourage going with Urban Splash.
I had the misfortune of moving into the Budenberg apartments in Altrincham for 12 months.
Whilst the apartment itself was spacious with a nice balcony overlooking South Manchester the whole experience was one to forget.
When attempting to contact Urban Splash more often than not your call will be diverted to a voicemail facility; which they will usually fail to respond to.
Got a maintenance issue? It'll probably take them a good week to get someone out to you (in fairness once they do arrive the maintenance contractors are pleasant and go above and beyond to resolve any issue you may have).
There's no on site concierge so any problems such as being locked out of your apartment you'll have to make the 8 mile journey into Manchester City Centre. (In rush hour expect that to take you up to three quarters of an hour).
Final thing, when attempting to obtain a refund on your deposit you can expect to wait between 4-6 weeks.
A very poor experience from start to finish.
Scott · 15 February 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Urban Splash hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
Questions from tenants about Urban Splash Manchester
What do tenants say about Urban Splash Manchester?
1 review from tenants, rated 2.0 out of 5 on average. For example, Scott wrote: "I had the misfortune of moving into the Budenberg apartments in Altrincham for 12 months.
Whilst the apartment itself was spacious with a nice balcony ..."
How do you know a review is from one of the tenants?
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
The Trusted Agent