The Manchester Estate Agent reviews from tenants

★★★★★ 5/5

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Best Rental Management Agents in Manchester

I have been renting a property through The Manchester Estate Agent for a year now and I have found Shaun and the team to be the best people I have ever dealt with. Whenever I have needed a repair or an answer to a query the service from start to finish has been speedy and very professional putting me, the tenant, as the priority. You are treated with respect and honesty and I can whole heartedly recommend the team and service as the best from my experience of renting a property over the past 18 years. These guys get it right!

Jim · 27 June 2016

★★★★★ 5/5

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Friendly guys, efficient service

We lived in a property managed by these guys for around 18 months. The service we've received from our agents, in particular Shaun, has always been efficient and useful, and along with the good service the guys in the office are always friendly to talk to. Having had some very poor service from landlords/agents in the past, I find these things really important, and The Manchester Agent has always delivered: On the day we saw the flat, the agent was able to give us some info about the local area, which we were new to. Prices, fees etc were all explained up front and were totally transparent, everything was explained in plain English, and we weren't rushed or pressured to make a decision. We've had no random people arriving at our door without us being forewarned We've always had really quick responses, even when an issue needs to be run past the landlord/lady first, and repairs have never been queried (no-one telling us something doesn't need work when it does, to save the landlord a buck or two) We're received follow up calls after a repair man has been called out - to keep us in the loop, and to ensure we're happy with the outcome. Both me and my partner have experienced some really shoddy landlords, during uni and beyond, and so we're probably a little cynical when it comes to trusting that you'll get what you've been promised by the people you rent from, We can honestly say that as far as a simple, reliable service with good communication goes (which is really what you're agents are there for in my opinion), The Manchester Estate Agents are a good bunch. A big thank you to Shaun and all the guys in the office, Lucy

Lu · 13 December 2015

★★★★★ 5/5

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THE BEST AGENCY I HAVE EVER BEEN WITH! Excellent customer service!

Any house problems are sorted quickly and they are always contactable. Shoun is very helpful and friendly guy who does really care about customers. I would highly recommend them, you won't regret!!!

Justine · 1 September 2015

★★★★★ 5/5

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Thank you Shaun!

We've been looked after very well, Shaun has done everything he could to make the process of renting the flat as easy as possible. Thank you for your help :)

Adrian · 30 August 2015

★★★★★ 5/5

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Professional, good customer service and get things sorted fast.

Very happy with the service we have received so far. Dealt with issues quickly and had a smooth handover from the old letting agent. Friendly and helpful handy man fitted new sofas and took the old ones away with no issues. Thanks

Dale · 7 December 2015