Savills New Homes reviews

★★★★★ 5/5

Google

Honestly, there's only one word to describe my experience with Savills, PERFECT!!! Initially searching for a place while trying to move to Manchester was so disastrous it moved me to tears, but when I booked a viewing with Savills and I met Alastair McNair things turned around. Alastair reassured me that he would do his very best to ensure I got the place I wanted and HE DID!!!. The property Savills was offering was my last hope as the market was very dry and I needed to move ASAP. So when I finally moved in it was like a dream. Alastair's customer service is second to none, soo much that I recommend a friend to him. All I can say is thank you Alastair and thank you Savills !!PositiveResponsiveness, Quality, Professionalism, Value

Jijo · 27 August 2022

★★★★★ 5/5

Google

Housing is nuts in Manchester at the moment, but that didn't stop Ben and his team making me and my partner feel special. The rental process was a breeze, and anything we've needed support with has been dealt with in a really professional manner. What makes this team stand out more than ever is the little things, they moved mountains to get us a viewing urgently, kept us updated during the application (without us needing to chase) and they see you as a customer in which they want to keep your business, unlike some other firms in the city, which just see you as a burden.

Olly · 20 June 2022

★★★★★ 5/5

Google

I am a landlord living aboard and have sold my apartment in Manchester after my tenants moved out. The services and advices from Savills Manchester Office is extremely thorough and helpful to a property owner like me. Even during the Pandemic period, I have received very responsive advices and follow up actions from Ryan Griffin and Emma Neary covering setting a property selling price, finding potential buyers, assisting on buyer viewing appointments, introducing solicitors on request, and providing timely and worry free closing in Nov 2021.PositiveResponsiveness, Quality, Professionalism, Value

Charlton · 20 June 2022

★★★★★ 5/5

Google

After making thousands of calls trying to hunt down a 2-bed apartment in Manchester, I made a call to Savills and spoke to the amazing Claire, who made it her mission to get me into a flat. Claire is super-friendly, responsive and will try her absolute best to help, which resulted in me securing the property in a few days! If you ever make a call to Savills Manchester and find yourself on the phone with Claire, be prepared to speak to the loveliest person ever and then leave it to Claire, she'll sort you out.PositiveResponsiveness, Quality, Professionalism, Value

William · 20 June 2022

★★★★★ 5/5

Google

My housemate and I had spent a long time searching for a flat in Manchester and then came across the perfect flat advertised by Savills. After a call with the Manchester office, we were able to give our details to Claire who got in contact with me via WhatsApp. She was able to provide us with all the information we needed including pictures of the flat. Claire was there to help us through the whole process as we had only had experience with student renting in the past. Claire was excellent throughout the process and was always happy to answer our questions no matter how silly they seemed to us at the time. She really helped to settle all worries we had even when we had a few issues through the process. Overall, I would really recommend Claire and the Savills Manchester office. They were easy to work with through out and really helped make it a less stressful experience than in could have been. Thank you so much we love our new flat!!!PositiveResponsiveness, Quality, Professionalism, Value

Beth · 20 June 2022

★★★★★ 5/5

Google

Great service, very responsible and professional, definitely recommend Savills. I would like to thank Ryan Griffin & Emma Neary at the Manchester office for helping me and my wife get our first home. Especially Ryan, who has been outstanding and we feel if it wouldn't be for him and his efforts the deal would not go through and we would not get the flat of our dreams. Even though Ryan represented the sellers, he has been very helpful and professional throughout this thought process. While our own lawyers hardly ever responded and wasted time, Ryan and Savills always responded, helped and pushed for the deal to complete. Ryan was always on time, chased our lawyers when they abandoned us, suggested a great bank broker when our bank failed to deliver, chased the sellers when we needed documents or needed some additional information. Honestly, Ryan made the difference and I'm sure without his help the purchase of our first home would have failed. Absolutely recommend Ryan and Savills, great responsible people and a pleasure to communicate with. Thank you!! Loving our new home.PositiveResponsiveness, Quality, Professionalism, Value

Evgeny · 20 June 2022

★★★★★ 5/5

Google

Having recently sold a city centre apartment, Ryan Griffin in the Manchester Office was instrumental in the successful sale. From the first point of contact to completion, Ryan remained helpful throughout the process acting as the driving force for both parties and the associated solicitors. His willingness to always respond to emails and phone calls in a timely manner, and chase other parties was greatly appreciated. I would highly recommend Ryan and the team at Savills Manchester.

Andrew · 20 June 2022

★★★★★ 5/5

Google

Moving is always stressful so its always good to have agents who are willing to assist every step of the way. We were assisted by Euan walker who was able to organise video viewings of the property and remain in contact and answer any questions we had during the moving period. Also with the finances and other general questions Sam Fairclough and Claire Chambers were able to assist and help with anything we neededPositiveProfessionalism

Alexander · 27 August 2022

★★★★★ 5/5

Google

Dealing with Savills Manchester for our upcoming move has been effortless thanks to the help from Olivia with our viewing and Claire for the majority of the process along the way. Claire made the process as easy as it could be and always remained available for any questions without feeling as if anything was too much of a hassle. We had a few speed bumps along the way with our referencing process and I honestly can’t praise highly enough of how this was handled, complete care and professionalism from start to finish, could not be happier with the service so far 10/10!PositiveResponsiveness, Professionalism

Ross · 27 August 2021

★★★★★ 5/5

Google

I've been with Savills Manchester for 4 years and just moved into a new place this week. Never had a bad experience or had to wait around for a response or help. From moving in to moving out, everyone we spoke to made it an enjoyable experience. Thanks for the professional and friendly service. We've spoken to a few people over the years but in particular thanks so much to Donna who made the process of leaving simple and straight forwards and also Euan who really helped with finding new places and offering advice/showing us around. It was really appreciated.PositiveResponsiveness, Professionalism

Tasha · 27 August 2021

★★★★★ 5/5

Google

I appreciate the support from Donna and the Manchester office team helped me out on my case of extending the move out date at the last minute. With my next apartment still not available to live in on the agreed move in day, I was very nervous and frustrated. So I called the first thing in the morning to ask if it's possible to give me a few days more to sort out the issue, even my move out day is today. Thankfully, Donna and the team replied to me real quick with understanding. So now, I have the flexibility to sort everything out without panic. Thanks again to Donna and the Manchester office's team! 5 STAR SERVICE!

A · 20 June 2021

★★★★★ 5/5

Google

When looking for property in Manchester City Centre we were shown a flat by Savills. We first dealt with Clare and then Ryan as we viewed the property a few times. Both were excellent. Knowledge, friendly and very professional they were able to answer all our questions as well as talking openly and honestly about the property and the area. During the process of putting an offer in Ryan was brilliant and kept us fully up to date. Unfortunately we didn’t end up Purchasing the property but came away full of admiration. So much so that we sought Ryan out for advice on a future property despite it not being represented by Savills, and because he’s brilliant he obliged. Couldn’t speak more highly of the whole experience.PositiveResponsiveness, Quality, Professionalism

Phill · 20 June 2021

★★★★★ 5/5

Google

My over three (3) years’ experience with Savills (formerly Case McNair) was delightful. Anam is amazingly professional, prompt, truly helpful and diligent. Not once was I left with an unresolved concern, even when she ceased being my property manager. This is no exaggeration. Every encounter with Ryan was met with a smile. Ryan is punctual, attentive and patient. I recall the few times there were delays, on my part, in sending across my signed tenancy agreement resulted in kind reminders and not more. You fully appreciate efficient managing agents when you have experienced the opposite. Many thanks for a brilliant three years to the team.PositiveResponsiveness, Quality, Professionalism

Myles · 20 June 2021

★★★★★ 5/5

Google

Ryan Griffin was absolutely amazing from start to finish in the sale of our two apartments. From arranging and hosting an extremely successful open day, securing offers over asking price for both properties, right through to liaising with all solicitors and parties involved on our behalf, ensuring completion took place as early as possible. Ryan always made himself available to reply to emails and take calls, and without him I doubt that our sales would have taken place. We can’t recommend Savills and Ryan enough to our friends and family.

Daniel · 20 June 2021

★★★★★ 5/5

Google

We have dealt with Claire Chambers when trying to rent a flat in Manchester at quite a stressful time but Claire was outstanding ! She was always available to talk and was so helpful in helping the process along , she really had no problem going out of her way to make things easier and less stressful for me . I can't say enough good things about both Claire and the Manchester office and the whole experience . Thank you for all your help and I wouldn't hesitate to use Savills againPositiveResponsiveness, Quality, Professionalism, Value

James · 20 June 2021

★★★★★ 5/5

Google

I recently moved to Manchester and Claire Chambers from the Savills Manchester office assisted me with my move. I could not ask for a better letting agent or moving experience. Claire was exceptionally dedicated to helping me move and getting the best deal possible, all while helping me to accomplish this in a very short window. The service she offered was second to none and I could not fault it in any way and I would reccomend her and Savills to anyone looking for a letting agent to assist in their move.PositiveResponsiveness, Quality, Professionalism, Value

Andrew · 20 June 2021

★★★★★ 5/5

Google

I needed to find a property at rapid speed and the team at the Manchester office were nothing but incredible. The agents I dealt with were super friendly, helpful and always on hand to deal with with the endless questions and concerns I had. Special mention to Claire, Anam & Emma who I dealt with personally. All three were superb & provided exceptional customer service and ensured that I had the smoothest experience - amidst all the chaos with me needing to move so quick. 10/10 to Savills Manchester office ⭐️PositiveProfessionalism

Tomos · 20 June 2021

★★★★★ 5/5

Google

Recently moved into an apartment I'm renting on my own for the first time. Savills Manchester were super helpful and friendly throughout, offering superb customer service. The team I spoke to while arranging everything, Euan, Anam and in particular Claire were never anything less than supportive and responsive - they always got back to my e-mails and I was never made to feel any question was a silly one, even though I'm sure some were. Thank you all! UPDATE: I would just like to add that having been here for a while, I've been pleased how quickly the property management team, in particular Donna, have responded to concerns.PositiveResponsiveness, Quality, Professionalism

James · 20 June 2021

★★★★★ 5/5

Google

I have been working with the Manchester Lettings Team for several years and the whole team do a great job. Though I live down south, the property manager - Donna has been of tremendous help, very responsive and helpful in assisting me with the management of my property. She's fab! Another manager that has been really helpful is Sam who also does a great job. I get great value from the service offered by Manchester Savills office which has been the case way before they merged with Savills. Well done Team!PositiveResponsiveness, Quality, Professionalism, Value

Stephen · 20 June 2021

★★★★★ 5/5

Google

Savills have been absolutely brilliant in helping me manage firstly a sale and secondly a rental property. Claire in particular has been absolutely lovely in dealing with what was quite a stressful situation in the crossover between moving out of my house and buying another. Always professional and very caring and understanding. Ryan was dealing with the sale of my property and did it with enthusiasm, he put a huge amount of work into it and was always lovely to talk to and great with prospective customers. We also dealt with Euan and he was very friendly, a huge 5 stars for the Savills Manchester team, absolutely brilliant people and great professionals.PositiveResponsiveness, Quality, Professionalism, Value

Fern · 20 June 2021

★★★★★ 5/5

Google

Very professional service. I have dealt with estate agents in Manchester City Centre for 12 years as a renter and a buyer and this was the best experience I've ever had. Ryan Griffin was the staff member me and my Wife dealt with and we were both extremely impressed by his diligence, demeanour and professionalism. I never write reviews for anything but I've had so many bad experiences with estate agents, praise is warranted in this instance.PositiveResponsiveness, Quality, Professionalism

Christian · 20 June 2021

★★★★★ 5/5

Google

When we had a single bedroom apartment to sell in Manchester we expected it to be difficult because of the excess of flats from landlord sell-offs and newbuilds. Our flat was special to us because it enabled our son to manage health issues and work in a safe environment and we hoped that it could be sold to someone who would appreciate it. A penthouse location with panoramic views and very quiet, 24 hour concierge and just five minute walk to the University and science park and the Royal Infirmary and the Northern school of music within 15 minutes. A very unusual feature was having a restricted lease reducing student occupation to family members Ryan Griffin came to do the valuation and immediately we saw that he appreciated the importance of the apartments to us and its distinctive qualities. Rather than just estate agent platitudes he outlined the specific buyer we needed and a practical plan to achieve our aspirations. He organised a special photographer and priority advertising online and on Savills vast network abroad. Ryan and his colleague Valentin Nedea kept us well informed every few days about interest in the property and carefully vetted viewings. But they were far more than simply property salesmen, they both showed amazing patience with us, spending time to ensure that we understood any complications when they arose, inevitable in a big city were land has a long history and primary leaseholders are unresponsive shell companies. We are particularly indebted to Ryan for using his local knowledge to obtain written documentation required by the solicitors. I am neither young (75years) nor wealthy, and giving our son this opportunity to further his experience and future independence was at times scary; buying during Covid and then selling as our remortgage interest rate made big holes in my pension. We are indebted to Ryan, Valentin and their support colleagues in Savills Manchester office for guiding us through this important step in our families journey.

Michael · 16 April 2024

★★★★★ 4/5

Google

Donna at Savills in Manchester was quick and efficient at replying to my email as well as getting my problem fixed. In one day she responded, had a man come out and now my fridge is back to as it was. Given there could have been perishable food in a broken fridge I was very impressed with this speedy service. Everything was done in a polite manner.PositiveResponsiveness, Quality, Professionalism

Katherine · 27 August 2022

★★★★★ 5/5

Google

Anam, consistently delivers excellent service. Her responses are prompt and always ensures a fair outcome. Since moving into the apartment there have been a number of issues which Anam has worked tirelessly to resolve, communicating all issues to the landlord. Anam is my go to at the management company. I have had other adverse and less favourable experiences with her colleagues, but Anam delivers standout service. Thanks for all your helpPositiveQuality

Erhovbome · 27 August 2021