5/5
TrustpilotGreat support and communication from Natasha
I had a maintenance issue that left was without any hot water - Natasha Harvey worked really hard to get it fixed and was very helpful throughout, communicating promptly and efficiently.
Trusted Agent profile · Manchester
Savills Manchester New Homes reviews
★★★★★
2,056 reviews across 2 platforms
12 Booth Street, Manchester, M2 4AW, M2 4AW
Part of Savills, see every office.
Savills's office in Manchester, at 12 Booth Street, is rated 4.2 out of 5 across 2,056 reviews on two platforms, including 232 Google reviews rated 4.8.
Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotExcellent professional service
Very supportive and super quick to respond to any query. Kept me calm!
Agent replied · 27 December 2024
Thank you so much for your review, Liz, it is much appreciated. If you need anything further please don’t hesitate to contact us.
1/5
TrustpilotTerrible
Terrible. Gave 2 months notice that I am leaving and still insists on charging an extra 1 month of rent. Just wonderful wonderful.
Agent replied · 27 December 2024
We are very sorry to hear this and we would like to help resolve the issue. Please send more information to socialmedia@savills.com so that we can assist.
5/5
TrustpilotExcellent all round
Savills were excellent with a recent house purchase. Communication was clear and timely and we were always kept up to date. Mille and Frazer provided excellent customer service.
Agent replied · 27 December 2024
Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home.
5/5
TrustpilotChloe and Carina in the Wapping office…
Chloe and Carina in the Wapping office did a fantastic job on my sale in what were very trying circumstances.They were creative and determined and essential to finally getting the transaction over the line.
Agent replied · 27 December 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotSale of our Barn Sept 2020
Savills are at all times professional with strong local /market knowledge. Our property sale was staggeringly quick: 4 weeks and 3 days from start to completion. Very happy to recommend them.
Agent replied · 27 December 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotThanks for the Jess Help
Thanks for the Jess Help, I found a lovely apartment for my famliy in short time. The property fit my request perfectly. the visting arrangment and introdution are very good.
Agent replied · 27 December 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotSavills Stamford
Savills Stamford, from day one took over and shown people round, they were here all the time.line of communication was very good.you could contact them any time very supportive and helpful at all timeshighly recommend
5/5
TrustpilotOutstanding service from Daniel Omell
Outstanding service from Daniel Omell. Very dedicated and available. Accommodated all our meeting requests. Really went the extra miles for us.
Agent replied · 27 December 2024
Thanks Nicholas, it was my pleasure. Happy everything worked out.Regards,Daniel
1/5
TrustpilotSent request for info on location…
Sent request for info on location they’re in charge of to Perth office through their website couple of weeks ago. Still waiting, thus is really poor service.
Agent replied · 27 December 2024
We are very sorry to hear this, could you please email the location you would like more information on and we will endeavor to provide you the details as a matter of priority. Please email: socialmedia@savills.com
2/5
TrustpilotSent negative feedback re the new sale…
Sent negative feedback re the new sale of isle of dogs two weeks ago, havent receive any follow up.
Agent replied · 27 December 2024
We are sorry to hear that noone has followed up with you. If you'd like, please email further information so we can investigate and get back to you: socialmedia@savills.com
5/5
TrustpilotVery helpful and trustable agent.
Very helpful and trustable agent.Helping me solved lots of problem and kindly helped my tenants make their live in UK easier as well.
Agent replied · 27 December 2024
Hi Tianzhuo, Thank you for your kind feedback. It has been my pleasure to assist, and I am glad your tenants are pleased.With regards,Rosanna
5/5
TrustpilotAn excellent experience
An excellent process, Savills understood the market for renting our type of property, priced it accurately and managed the process of completing the tenancy very well.
Agent replied · 27 December 2024
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat support.
The People we worked with at Savills were at all time professional and very engaging. It always felt as though they really wanted to support us to achieve the right outcome.
Agent replied · 27 December 2024
We are so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotMy daughter has rented a property from them
My daughter has rented a property from them, the whole experience has been lovely! Process running smooth, communication all the time- on point and the properties are all well-maintained
Agent replied · 27 December 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
GoogleVery good service from Donna. We had an issue with our hot water and she came back to me very quickly and kept me informed every step of the way. Keep up the good work. Very happy!
1/5
TrustpilotNice people. Ineffective service.
Their Lettings department leaves a lot to be desired. Nice people (when you can get hold of them) but totally ineffective. Have had to wait several days/weeks for simple issues to be fixed over the past two and a half years.
5/5
TrustpilotI am severely autistic
I am severely autistic, they were very kind and considerate with regards to my needs. I am happy with the results and again how I was dealt with.
1/5
GoogleIntercom broken, not fixed in 5 months
5/5
TrustpilotGood job Savills
Fiona at Savills has been an excellent help all the way through selling my Mother's property. She has been supportive, always on the end of the phone and prompt to answer any queries. We could not have expected any better.
5/5
TrustpilotIv found savile's to be extremely…
Iv found savile's to be extremely helpful and professional, they have always kept me well informed of the progress of my sale I couldn't be happier and would highly recommend.
Agent replied · 27 December 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we met your expectations
5/5
TrustpilotThe Sales team gets 5 stars
The Sales team gets 5 stars The rental team gets 5 starsThe property management team gets 0 stars
Agent replied · 27 December 2024
Thank you for your review, but would appreciate further feedback regarding the property management element. If you'd like, please email socialmedia@savills.com with further information so we can investigate.
5/5
TrustpilotThis is a rating for Lauren Sullivan
This is a rating for Lauren Sullivan. She has been an outstanding property manager of my rental apartment. She has been proactive and professional throughout all my communication with her.
5/5
GoogleSavills was really helpful throughout my letting process. My point of contact with Savills was Kirstie, who was really patient and understanding through all the bumps that came up and was very clear with all the information I needed to ensure the process was successful. Top service!!
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