Trusted Agent profile · Manchester
★★★★★
2,058 reviews across 2 platforms
12 Booth Street, Manchester, M2 4AW, M2 4AW
Part of Savills, see every office.
Savills's office in Manchester, at 12 Booth Street, is rated 4.2 out of 5 across 2,058 reviews on two platforms, including 232 Google reviews rated 4.8.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
TrustpilotWonderful Team!
Tiffany from Savills was absolutely wonderful! She was personal, attentive, and accommodating from scheduling the first meeting to handing over the keys. I'd be very happy to work with Savills again. I'm looking forward to settling into my new space.
Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.
5/5
TrustpilotGreat service by Ryan Griffin
Great service by Ryan Griffin and Valentin Needa (Manchester office)Quick to respond, professional and friendly.Highly recommend compared to other local agents.
Thanks Alexandra, it was a pleasure to work with you.Regards,Ryan & Valentin
5/5
TrustpilotExcellent communication throughout the…
Excellent communication throughout the buying process. I was particularly impressed by Tessa Cobb, the agent who dealt with our purchase who was very professional and incredibly keen to help us along the way.
Thank you for taking the time to leave a review. I am glad I was able to help you buy your property! Regards,Tessa
1/5
TrustpilotAbout as dreadful an experience as one…
About as dreadful an experience as one could wish to have. Very disingenuous, very self serving and most of all dishonest. Better companies with better values exist and savills should be avoided at all costs. Awful.
Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com
1/5
TrustpilotUnwanted junk mail
How dare you send junk mail to my personal home address, I never asked for this nor have I ever used your company. Is this not in breach of GDPR?Respect peoples privacy please!
We are sorry to hear that you had this experience. Can you send more information about this to socialmedia@savills.com so that we can ensure it is resolved?
5/5
TrustpilotRepair
The contractor came this morning and sorted out my problem of the lights in bathroom quickly. He did a great job, many thanks to Savills team.
That's great news, please do not hesitate to contact if we can help in the future.Regards,Savills
5/5
GoogleWe recently purchased a property from Ryan Griffin at Savills. Ryan handled difficulties with the chain with professionalism and kept us constantly updated. A genuine pleasure to work with. Would highly recommend.PositiveResponsiveness, Professionalism
Thank you Sarah. Ryan is delighted with the feedback. Really pleased we were able to help you and we wish you all the very best with your new property.
5/5
GoogleThank you to Ryan, Claire and Paul in the Manchester office. Always helpful in progressing sales to ensure transactions get to completion with the minimum delay.
5/5
TrustpilotI have been extremely satisfied with…
I have been extremely satisfied with the help and professionalism of Savills Mayfair office in particular Kitty O'Sullivan and Claire Reynolds.
5/5
TrustpilotReally positive
Really positive experience selling my flat with Savills. Thoroughly professional and friendly throughout and stayed with both me and the buyer beyond sale agreement right up to completion date. My first time selling a property and was put at ease throughout.
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
5/5
TrustpilotAmazing service from Tom in Manchester…
Amazing service from Tom in Manchester Office had issues with my tenant allowing access for engineer but Tom sorted it all out for me and made it very easy process
Thank you, Joseph. It means alot to receive feedback in order to maintain our service levels. We do appreciate your kind words.
1/5
TrustpilotVery surprised and disappointed to…
Very surprised and disappointed to receive an extremely patronising email in response to declining to proceed and offer on a property.
We take great pride in providing an excellent service, to hear we have fallen short of your expectations is disappointing to say the least. We would like to follow up with you, please could you email socialmedia@savills.com so we can investigate this.
5/5
TrustpilotChris Clifford dealt with our property…
Chris Clifford dealt with our property enquiry from day 1 with total professionalism.He was not only prompt but attentive and we found the whole experience extremely slick and customer facing.I would thoroughly recommend and use Savills office again.
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
1/5
TrustpilotUntrustworthy
I agreed to rent an apartment, paid deposit and supplied references. had already booked moving company - everything took a long time and already had a sense they were trying to let the same apartment to someone else (probably willing to pay a bit more) - they did not have the decency to give me a call but instead send an email saying the apartment had been rented to someone else. Thanks Savills for wasting my time
5/5
TrustpilotProperty Management
Exceptional service from Sam Ing on the residential property management side. This is a very challenging role, but he is always composed, helpful and very efficient.
Thank you for your review, Tom. I really appreciate, it's a pleasure being able to help you.RegardsSam
5/5
TrustpilotLooking for a property in SW
Looking for a property in SW. I have been supported by Nicholas Whitaker. Very friendly, always in time and very patient.
It was our pleasure, thank you for leaving a review, we really appreciate it.Regards,Nicholas
5/5
TrustpilotFiona's amazing understanding of this…
Fiona's amazing understanding of this complicated property sale with outstanding results went above and beyond my expectations. Her personal skills and communications were clear and comprehensive.We couldn't be happier or more impressed with all matters regarding the sale.
5/5
GoogleWe used Savills Manchester to advertise our apartment for rental. Sophie and Maria in the office were exceptionally helpful and professional in ensuring the tenancy went smoothly. They went above and beyond to find us a lovely tenant, carrying out all the necessary checks and full inventory, I can highly recommend their service. Special thanks to JP Case who oversaw the process and offered us a fabulous service at a really affordable price.
1/5
TrustpilotUnfortunately Savills
Unfortunately. The phrase most often used by the "negotiator" who was nothing like a negotiator. Every email began with the word and every phone conversation ended with it. So unfortunately for Savills we decided on another property. A fitting end to a dismal relationship.
We are sorry to hear this and would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details directly to SDewey@savills.com so that we can address your concerns.
5/5
TrustpilotAlderbury purchase
Savills acted for the vendor of the property that I have just exchanged contracts for. They have been attentive and helpful throughout the sale/purchase process and acted very professionally. I would recommend them to any seller/buyer.
We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotWe used Paige Ford to rent out our…
We used Paige Ford to rent out our property and she has been excellent, always available and prompt. Always provides timely updates and great advice whenever we need it.
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact usRegards, Paige
5/5
TrustpilotWe found Savills to be professional
We found Savills to be professional, helpful and friendly.They were very efficient and willing to undertake tasks on our behalf.We have nothing but praise for their work.Krysia
We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat communication has been the key…
Great communication has been the key factor is selling this new home. Troy ensured everyone was certain of what needed to be done next and who needed to it. Thank you for all your hard work.
It has been a pleasure to act for you on this sale and we look forward to working with you in the future. Regards, Troy
1/5
TrustpilotDisappointing after 3 years
Disappointing after 3 years. Very little comms, unfounded claims(proven by disputes agency) and the exit was incredibly unprofessional. One or two pleasant responders but will never use again.
Than you for your review, and we would be keen to find out more of your experience. If you'd like, please email further details to socialmedia@savills.com
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