Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotAbsolutely shocking experience with…
Absolutely shocking experience with this company.We been asked to do the Topographical survey and when work has been completed Mr.Dan Smyth ( Director) just vanished and do not reply to emails or phone calls.We actually worked very hard and it was challenging job to do and in the end we never got paid for the job.
Romanas · 2 January 2023
Agent replied · 27 December 2024
We are sorry to hear of your experience and would like to find out more so we can provide a resolution. Please email further detail to socialmedia@savills.com so we can investigate.
★★★★★ 1/5
TrustpilotSavills is ok but it's just the front
Savills is ok but it's just the frontPutting one star simply because of the subprovider used by Savill's for referencing checks - LettingsHub.Worst experience ever and lot of new grey hair thanks to that one.If Savills wants to improve their service they must take care of the image constituted by the whole end-to-end process they drive their customers through, not just by the fancy front.
Ana · 12 November 2021
Agent replied · 27 December 2024
Thank you for your feedback. We take pride in providing great service, and take any issues very seriously. Please can you email socialmedia@savills.com with more details so we can investigate?
★★★★★ 5/5
GoogleMy experience with Savills of buying my first home was excellent from start to finish. Ryan was super helpful and was always on hand for any questions I had. Really quick to respond and nothing was ever a problem. The rest of the team were also really responsive, Claire was great to deal with too. 100% recommend!
Sarah · 27 October 2019
★★★★★ 5/5
TrustpilotDavid Gwinnutt is ace
David Gwinnutt is a thoughtful and empathetic individual. He treated us with utmost patience and professionalism and we can recommend him with full confidence.
Joyeeta · 8 March 2020
Agent replied · 27 December 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours.
★★★★★ 4/5
TrustpilotThank you Savills
I instructed the Savills Stamford branch to handle the sale of my apartment as, of the three estate agents that I initially contacted to discuss my position and requirements, only James at Savills really went out of his way to help and to answer my queries.Whilst I knew that, in the current climate, I would need to be realistic about price, Savills achieved a quick sale for me and, very importantly, a very speedy completion. I think that many people underestimate the importance of the time and work that goes into ensuring that an initial 'yes' finally results in a sale going through to completion. It was during this time that Victoria really impressed me and confirmed to me that Savills had been the right choice. I highly recommend. Thank you Savills.
Susan · 30 August 2023
★★★★★ 5/5
TrustpilotHouse Purchase Process
I’ve looked at many properties through several agencies but Savills was by far the most useful and trustworthy. I had Jess Jabou as my agent and she was knowledgeable, she kept us updated throughout the purchase, patiently answered all our enquieries and was overall a lovely agent to have. She made the process less stressful.
Anna · 1 February 2023
Agent replied · 27 December 2024
Thank you so much for your review, Anna, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Jess
★★★★★ 5/5
TrustpilotSuper-fast fix of my broken boiler…
Super-fast fix of my broken boiler which I am very thankful for. Big thanks to Sam Fairclough in the Manchester Lettings team.
Ben · 6 October 2020
Agent replied · 27 December 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
★★★★★ 5/5
TrustpilotSale of oiur property
We decided to use Savills as they had far reaching market within the UK with a good reputation.The house was on the market from the second week in December 2020 and sold in March 2021.Savills provided us with a constant stream of viewers with Katiie, who conducted the viewings, gaining the confidence of all who viewed, which was a positive aid to selling. We will use Savills again.
Mr · 1 April 2021
Agent replied · 27 December 2024
I really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.Regards,Katie
★★★★★ 1/5
TrustpilotContacted Seville regarding a property…
Contacted Seville regarding a property that I wanted to view listed for around £20,000pcm, apparently it hasn’t been available for over a year, despicable.
Sam · 4 December 2024
Agent replied · 27 December 2024
Hi Sam, we are sorry to hear this and would really like to find out more. Could you please email socialmedia@savills.com with any additional detail of the office you spoke to so we can investigate.
★★★★★ 5/5
TrustpilotThe service we have received from Mr…
The service we have received from Mr James Machel during an exceptionally difficult and protracted Sale of our property Damers Bridge Cottage GU28 0AW has been outstanding. We could not have stayed the course without James tenacity and perserverance in his dealings with all concerned holding everything together and concluding with a successful outcome.
CHRISTOPHER · 24 February 2023
Agent replied · 27 December 2024
We really appreciate your kind feedback, Christopher. We are very pleased we were able to help and wish you all the very best for the future.Regards,James
★★★★★ 5/5
TrustpilotI would like to thank Kristina for her…
I would like to thank Kristina for her patience and help in finding my new flat and assuring all my questions were answered. I would also like to thank Kimberley for helping me settle in and being available for any questions or concerns I may have post move. This has been my smoothest move ever so far!
Melissa · 3 August 2019
★★★★★ 5/5
TrustpilotHad a great experience with Savills
Had a great experience with Savills. Our agent Laura was incredibly helpful and friendly. The whole buying process was very easy and pain free.
Bruno · 20 December 2019
Agent replied · 27 December 2024
Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home.
★★★★★ 5/5
Trustpilotvery satisfied with the high quality…
very satisfied with the high quality service. Aliya Charnley is always available and responsive. She deals with issues in a very professional way and always manage to resolve them.
Othmane · 30 October 2023
★★★★★ 1/5
TrustpilotSavilles live in the dark ages
Savilles live in the dark ages. They act as if renting you a property is a personal favour and they have no obligations or commitments as landlords. Their staff only seem to work when it suits them and forget about getting repairs done. In my experience they are dishonest and fickle. It's a club for poor toffs. If you want lies and your information sold on to credit check companies go with Savilles.
John · 2 July 2019
Agent replied · 27 December 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
★★★★★ 5/5
GoogleAs contractors, Ryan Griffin and the team in Manchester are always a delight to work with, they are friendly, professional and responsive, with exceptional local knowledge and experience.
Carly · 26 October 2023
★★★★★ 1/5
TrustpilotSavills Melbourne keep deposit (all my savings) against the law saying "it'd be more expensive for you to go to court"
Savills Melbourne: Was buying a property with Savills and they guilted me into "we are experts, there is no cladding". It was - which made the bank rejecting the mortgage. However, Savills State director told to "never contact again" while refusing to refund my deposing for the property. It was subject to finance and they must, but was told "will be more expensive for you to go to the court". It was all my savings for my 1st property, I left traumatized. They still keep all my money and unresponsive.
Lak · 1 August 2023
★★★★★ 1/5
TrustpilotVery disappointing experience with…
Very disappointing experience with Savills Pakistan.
Muddusar · 30 April 2026
★★★★★ 5/5
TrustpilotDaniel was great always calm helpful…
Daniel was great always calm helpful and knowledgeable
Becky · 14 November 2022
Agent replied · 27 December 2024
Thanks for the review, Becky - it's been a pleasure.Regards,Daniel
★★★★★ 5/5
GoogleI have experienced no trouble at all with Savills in Manchester. They have always been able to help me with any issues and responded to any queries the same day. Especially credits Donna who has always been consistently helpful and extremely responsive. I can not give enough thanks for making the whole process smooth and efficient. I will always recommend SavillsPositiveResponsiveness, Quality, Professionalism, Value
Katie · 26 October 2021
Agent replied · 25 October 2024
Thank you for your really positive review Katie. All the best for the New Year
★★★★★ 5/5
TrustpilotTo Whom it May Concern
Gary · 7 May 2026
★★★★★ 5/5
GoogleThe level of service I've experienced from Savills has been nothing short of top-class. Special mention goes to Claire Chambers in the Manchester Office who went above and behond her role to help us secure our new flat. I can't thank her enough for her help and support in what was a tricky move for myself!
Calum · 26 October 2022
Agent replied · 25 October 2024
Thanks for the wonderful feedback Calum. Hugely appreciated. Hope you enjoy a great stay!
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional! We are thankful that we aren’t renting from this company. We were interested in a property in Aberdeenshire. The agent couldn’t care less about our interest - makes promises and then doesn’t communicate. Therefore, they have lost our custom.Should have known something wasn’t right as when we went to view the property she didn’t turn up as she was “in meetings” and we could get the keys from the shed!
Gary · 20 June 2019
Agent replied · 27 December 2024
Savills endeavours to give the best possible service so we would like to investigate this. Please email your contact details and further information to LettingsCustomerServices@savills.com so that we can look into this.
★★★★★ 5/5
TrustpilotClare Bingham was absolutely excellent…
Clare Bingham was absolutely excellent and kept everyone calm and updated during a very difficult move. Couldn't recommend Clare highly enough
Mark · 3 August 2020
Agent replied · 27 December 2024
Thank you. Selling a family home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.
★★★★★ 5/5
TrustpilotImpeccable service
Been renting for 3 years with Savills and couldn't be more pleased with their service and assistance.Every issue I've had they've responded in a timely manner and fixed every single one of them, no exceptions.Fiona Wither as a property manager is super efficient and reliable.Thank you to all the team and happy holidays!
Alejandra · 19 December 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
