Savills Manchester New Homes reviews

★★★★★ 1/5

Trustpilot

I would like to warn first-time buyers…

I would like to warn first-time buyers at Saville online auction: please don't make the mistake of thinking it's easy to buy a house at an auction with a bridge loan.My daughter bought her first property at a Saville auction without having a lawyer read the auction fine print. She had to pay £10,000 for the seller's legal fees, which was included in the contract. Additionally, she could not get access to do a survey report to submit to the lender, resulting in missing the deadline by one day. This led to a £1,000 fine for late payment, on top of her solicitor fees and stamp duty. Furthermore, the property is not on the land register. Be careful, it can be very costly.

V · 5 August 2024

★★★★★ 1/5

Trustpilot

Absolutely shocking absence of service

Absolutely shocking absence of service. We purchased a property through auction from Savills and since completion have been calling and leaving messages so we can get the keys. Got an email today saying they will send the keys ‘ when they get a chance’. Expect better from Savills. .

Fiona · 18 July 2024

★★★★★ 5/5

Trustpilot

Savills have been excellent…

Savills have been excellent in finding a new tenant for my flat and the process was smooth and faultless. Thanks to Georgina, Sezen and the lettings team for being so helpful, excellent communication and an all round positive experience.

NS · 28 March 2024

★★★★★ 5/5

Trustpilot

Listened to my requirements and found me an excellent rental

Joshua listened to me when I described the kind of house I was looking to rent, and came back not long afterwards with a very suitable property. He liaised with the landlord and myself, everything went smoothly, and the adminstrative side of things was handled efficiently by Savills office. I was very pleased with how well things went, as I had been looking for properties to rent for some time before contacting Savills.

Margaret · 23 November 2022

★★★★★ 5/5

Trustpilot

Excellent service and experience

Savills has been excellent to deal with from start to finish. Ben Rivett is a great agent and we felt in very experienced and capable hands with him. I wouldn’t hesitate to recommend either Ben or Savills in the future.

Georgina · 28 February 2024

★★★★★ 5/5

Google

Great experience with the Savills team in Manchester! Claire, Euan and Anam supported us through the process, Claire was especially super supportive and answered all of my 1001 emails! Would absolutely recommend.PositiveResponsiveness, Professionalism

Jared · 26 October 2021

★★★★★ 1/5

Trustpilot

Beware of fraudsters - Savills St.John's wood branch who coerced with the landlord

I like to warn people of Savills (St.John’s wood branch). I rented out a flat in Eamont court in Jan and moved in the beginning of March. Despite stating my health issue(chronic migraine) and asking for details on any planned repair works in the building, Savills and the landlord lied to me and didn’t reveal it. I figured this only in June when I received an email about planned repair works for 5 months from July. When I confronted Savills and the landlord, the landlord repeatedly claimed they were not aware. But later confessed they had received info about the repair works in Jan!!! Further, the break clause that was agreed was manipulated which forced me to live there amidst the noise. If this was not enough, when I moved out, the landlord claimed they had cleaning issues. So, I agreed with Savills on Dec 7th to get the professional cleaners I engaged with at the time of moving out to fix them. On Dec 8th, Savills and Landlord claimed the flat is occupied and the cleaners won’t be allowed. From Dec 7th to Dec 8th, in a matter of less than 24hrs, they claimed the flat was occupied. Today I found out that was a lie. Savills and Landlord together lied to me. I warn people to beware of these fraudsters who trap people!!!

HP · 15 December 2021

★★★★★ 5/5

Trustpilot

Sophie Candlin, Savills.

Sophie Candlin was excellent from start to finish. Facilitated all our viewing requests/times, followed up promptly, answered our questions accurately, and assisted in ensuring that our references were complete within our short time-frame. Thank you Sophie.

William · 12 March 2021

★★★★★ 5/5

Trustpilot

A special thanks to Alice & Laura who…

A special thanks to Alice & Laura who helped to find a higher bid while in a due diligence process with a competitor bid and then made sure there was a quick exchange (they’ve been very effective in dealing with buyers' and lawyers' requests mediating efficiently all the counterpart's needs)

Guido · 20 June 2023

★★★★★ 5/5

Trustpilot

Kirstie was amazing and so was Sam

Kirstie was amazing and so was Sam. These 2 people helped us tremendously with our move. Kirstie helped us every step of the week, gave me great communication and the experience was way more pleasant and helpful than I could have ever imagined. Very happy with EVERYTHING.

Chibesa · 8 September 2023

★★★★★ 5/5

Google

I had an excellent experience in working with Savills Manchester Office in letting and selling my apartment in Alto. I’m really impressed by their high professional standard and quality of services. Especially I would like to extend my gratitude to Ryan Griffin, Emma Nearly, Donna Philips, Sam Fairclough and Gracia Goh who have left an excellent impression on me and make my investing in UK property market a pleasant experience. - Peter X

Xiaoning · 26 October 2022

★★★★★ 5/5

Trustpilot

We had excellent service from Chris…EXCELLENT

We had excellent service from Chris Ashman-Adams in the Waterfront Battersea office. He handled all the negotiations for the sale of our apartment smoothly and efficiently and was always available for advice. We confidently recommend Chris and Savills.Norman Bronstein. m

Norman · 27 November 2019

★★★★★ 1/5

Trustpilot

No Contact

Why does it take 15 days despite daily chasing on line to provide me with contact from their S Goa agent . I wish to both rent and buy a property.

Julie · 16 February 2026

★★★★★ 5/5

Trustpilot

St John's Wood Office

Mr. Aziz Shah at Savillis St John's Wood Office has been extremely helpful. It is the kind of agent that you can really trust when you are looking for an apartment.ThanksSotiris and Dimitra

Sotirios · 1 September 2021

★★★★★ 5/5

Trustpilot

Rolls Royce service

With 3 sales and 1 purchase over the last year I have had the pleasure of working with Savills on many levels both in the type of property and the value range. Throughout each transaction they have performed to a very high level delivering all you can ask of an agent but most impressively with follow up after completion to make sure all has been in order. The whole team are friendly with an excellent sense of humour which helps alleviate the natural stress moments that always come when buying and selling property!Highly recommended.

Mr · 28 October 2021

★★★★★ 5/5

Google

I am the landlord of an apartment and am new to the rental market in UK. Luckily I have the professional and swift assistance provided by Emma and Gracia. They are very proactive and helpful in furnishing all kinds of information that I need, and at all times they respond to my inquiry quickly within one hour or two. They are patience, knowledgeable, and above all, excellent customer service with enthusiasm. I am very happy with their services so far.PositiveResponsiveness, Quality, Professionalism, Value

HoChung · 26 October 2021

★★★★★ 5/5

Google

I recently bought property through Savills and found Ryan Griffin to be very responsive and helpful. As I am an overseas buyer and living in different time zone, Ryan responded me in anytime without delay even on his leave. Any setbacks with the purchase were dealt with patiently and thoughtfully. He performed a great service really professional at all levels. He is a definite asset in Savillis and I won’t hesitate to recommend him to my friends in Hong Kong. :) Evian WongPositiveResponsiveness, Quality, Professionalism

Ee · 26 October 2021

★★★★★ 5/5

Google

I honestly can't say enough about my experience with Savills Manchester team. The team members who took me through the renting process, Euan Walker, Claire Chambers, Emma Kohler and Anam Younas have been absolutely amazing, professional but friendly putting me at ease from the start, quick to respond to any queries and correspondence and so helpful. They have really made the renting, referencing and moving process, which can be so stressful, so much easier. I have to give particular credit to Claire Chambers who was an absolute godsend, and really went above and beyond! My experience with this team was the best I've had in 10 years of renting, I don't really write reviews often but I absolutely had to give them credit for a fantastic experience, thank you guys!PositiveResponsiveness, Quality, Professionalism, Value

Aimee · 26 October 2021

★★★★★ 5/5

Google

I have rented over 15 years-ish, and I’ve never had such a great experience from an estate agent than I did from Claire Chambers at Savills. We’ve been waiting to hear confirmation on our new flat for a week and going into the bank holiday weekend, when business closed Friday we thought it’s going to be Tuesday now. Claire emailed me on her day off on the Saturday morning to let us know we were accepted so we could relax and enjoy the weekend. It was really touching and I was so appreciative that she went to this trouble on her day off. It really has helped me head off into the bank holiday weekend in a celebratory mood and I can’t thank her enough for her thoughtfulness it was just so lovely of her.PositiveResponsiveness, Quality, Professionalism, Value

Danny · 26 October 2021

★★★★★ 5/5

Google

Almost been 3 years with Savills now and I can honestly say their customer service is outstanding. At the time was my first time renting by myself and was everything so new for me. Thankfully Savills and the property manager made the whole process so easy. Special mention for Anam (property manager) which has always been so helpful, professional, very responsive and always so patient especially at the beginning to overcome the language barrel. Really Great experience and I consider myself really lucky. I would wish that everyone could get the same help I've had from Anam and Savills Highly recommended.PositiveResponsiveness, Quality, Professionalism

Simone · 26 October 2021

★★★★★ 5/5

Google

I have been meaning to write a review for a while as the whole Savills team in Manchester have made our lives so easy! Owning and managing a property when living abroad can be headache, but the team make it a breeze. The communication, level of responsiveness, professionalism and courtesy are all fabulous. We tried other property agents to manage our property and they were nothing short of frustrating and unhelpful leaving our apartment vacant for months on end. Savills found a tenant within a week and we haven't had to do a thing since...2 years later. Very happy with their service!PositiveResponsiveness, Quality, Professionalism

Lucy · 26 October 2021

★★★★★ 5/5

Google

I have had such a great experience with Savills Manchester. They have made the whole process of securing my property during COVID-19 so easy and straight forward. From arranging my property viewings, to keeping in touch and for helping me through the process - the service I have received from the team particularly from Claire, Euan and Ryan you have been great thank you! Can't wait to move in to my property in a couple of weeks.PositiveResponsiveness, Quality, Professionalism, Value

Jessica · 26 October 2021

★★★★★ 5/5

Google

We highly recommend Savills for their service managing our property in Manchester over the last couple of months. The whole team we have dealt with have been so professional and so helpful going beyond our expectations. We would particularly mention Ryan Griffin in the sales department, he is so professional, responsive but also has provided sound advice to ensure the best outcome for his clients. Likewise we also have had great dealings with Euan Walker who also has been professional and helpful in advising on our property. Also a mention to Ben for going beyond the call of duty. We would not hesitate to recommend both Ryan and Euan to any prospective clients.PositiveResponsiveness, Quality, Professionalism, Value

Sian · 26 October 2021

★★★★★ 5/5

Google

I recently rented a flat with the Manchester Office and was super pleased with the experience I had. The staff were really professional and helpful in helping us find the apartment right for us, all the way through the process to picking up the keys. Claire Chambers in particular went above and beyond in helping us complete the process on a really tight turn around and this was massively appreciated, I wouldn’t hesitate to rent with Savills Manchester again when the time comes!PositiveResponsiveness, Professionalism

Jodie · 26 October 2021