Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleA very poor service for both landlords and prospective tenants. This letting agent canceled my viewing and, despite my offer to pay rent upfront to secure the property, they failed to inform the landlord, prioritising their own interests over the landlord’s.
I was scheduled for a viewing at 6 Cresswell Grove on Friday 20th September, only to have the estate agent arrive without the keys and cancel the viewing as he couldn’t get into the property.
Other prospective tenants and myself were told verbally by the agent who attended that the viewing would be rearranged for Tuesday 24th September. However, later that day I received an email saying the viewing was scheduled for 10am Saturday (the next day). At such short notice I was unable to make the rescheduled viewing, meaning that I had driven down all the way from Glasgow and had my time wasted for nothing.
To make things worse, I emailed the company on the Friday indicating I wouldn’t be able to make the viewing. I told them that if they honoured the viewing as arranged for Tuesday 24th, and I liked the property, I would be willing to pay a portion of the rent up front to make my application more appealing to the landlord. They did not relay this information to the landlord.
A very poor service with a general lack of accountability for any mistakes that were made. Anyone who books viewings with this agent should make sure they don’t have their time and money wasted like I did.
James · 17 April 2025
★★★★★ 1/5
GoogleIn the chorlton branch. I was not impressed by Abdul and Zed's unprofessional, unjust, and untruthful attitude. I am completely disgusted that the problems were not being addressed and I was ignored. I would give them a zero if I could. Wouldn't never recommend them.
Samiyla · 17 April 2024
Agent replied · 24 October 2024
First of all this is the landlord’s wife whom we never dealt with before. Apparently concern is the state tenant left the house which maybe tenant could have left in a better state (walls have marks and carpets couple of iron burns which can come in wear & Tear).
The current tenants have had a bad separation with kids in care etc and since then husband tenant is hospitalised due to stress and this landlord’s Mrs just wants the full deposit back which tenant has used to pay last month’s rent.
We are in touch with the tenant who has assured us that he will compensate on his return and have shared the correspondence of the tenant with her but she said she does not care of the tenants problems and just wants her money! Which we think is very inconsiderate and unprofessional from herside. She has threatened the staff with legal action which we trying to figure out why us. We were receiving only £50 for rent collection which is 4% of the rent! Their rent was always paid on time except last which tenant used their deposit. We would ask other potential agents to see this feedback before dealing with this particular landlord.
★★★★★ 5/5
GoogleSuper impressed with how efficient and helpful the team is! Always quick to respond and very professional throughout. Move in gift set is sooo sweet🥰 Would happily recommend to friends. …
Wang · 20 July 2025
★★★★★ 1/5
GoogleHorrible estate agents - have been requesting to view the property I’m trying to buy several times with no success. Took a month to arrange a survey. If you’re buying through them expect to do their job for them and false promises of someone getting back you when you call in. AVOID.
Christopher · 25 September 2024
★★★★★ 5/5
GoogleI want to say thank you very much to all the staff who working in the Ryan Baker office,they helped me to find a new home to rent and did everything nice and quick,they’re really nice and helpful ,many thanks for everything ,best in chorlton and around
Soran · 23 June 2024
★★★★★ 5/5
GoogleFantastic experience from start to finish! The team was professional, knowledgeable, and always available to answer any questions. They made the whole process smooth and stress-free. Highly recommend for anyone looking to buy or sell a property!
Asad · 25 October 2024
★★★★★ 5/5
GoogleVery professional and easy to communicate with. Highly recommend
Mick · 17 September 2025
★★★★★ 1/5
FacebookSpoke to an absolute ejit of a man on the phone who told me to watch my language because I told him the landlord was a bigot for not accepting someone on universal credit, which he is. He then put the phone down on me because he has absolutely no class or respect. Trash! Avoid this estate agents they discriminate against people on benefits quite freely.
Joshua · 20 May 2022
★★★★★ 5/5
GoogleThe best place to rent and buy and sell a house and are very sure and help me to find a stylish and new house for rent All employees are very good👏👏 …
N · 23 June 2024
★★★★★ 5/5
GoogleI would like appreciate Ryan Baker Estate agent for helping me to find my new rental house in Chrolton, sometimes finding a good house can be hectic but they made everything to simple …
David · 17 April 2024
★★★★★ 5/5
GoogleAs a tenant I think they’re great estate agents, highly recommend
Harry · 13 March 2025
★★★★★ 5/5
GoogleI received wonderful customer service from all the staff here at Ryan baker estate agents including Abdul, Abigail and z. They were very responsive and helpful. 👍 …
ADAM · 17 April 2024
★★★★★ 5/5
GoogleThe best place to rent and buy and sell a house and are very sure and help me to find a stylish and new house for rent All employees are very good👏👏 …
Naser · 29 December 2023
★★★★★ 5/5
GoogleHad tenancy agreements drawn up by Ryan Baker, they went above and beyond to ensure the agreements were in place. Communication was amazing, kept me up to date each step of the way. Staff are professional and courteous. Highly Recommended.
Nyla · 24 June 2023
★★★★★ 5/5
GoogleGreat service received. My son rented a place from here, all done professionally. Thank you guys
James · 25 October 2024
★★★★★ 5/5
GoogleGreat company! Professional, organised and the manager Zed is very helpful and easy to contact
Lewis · 26 October 2017
★★★★★ 2/5
Google2 Stars are only because of the person who showed us the property in a well mannered way otherwise it was 1. unfortunately after the viewing agency didn't respond back although I have mentioned that I have other options and a No could be consider as a valid response.NegativeResponsiveness
Syed · 24 June 2021
★★★★★ 5/5
GoogleGreat service. I highly recommend them.
Abdelrahman · 24 November 2024
★★★★★ 5/5
GoogleVery friendly professional staff. Far better than any other estate agent I have dealt with.
Muzahid · 23 June 2024
★★★★★ 5/5
GoogleFantastic service! - highly recommended - very helpful - definitely recommend!
Tariq · 26 August 2024
★★★★★ 5/5
GoogleExcellent service...
Thank you so much .
TINU · 25 October 2024
★★★★★ 5/5
GoogleWe are currently letting a property through Ryan Baker Estate Agent's, they have been very fast at responding to all enquiries we previously had. Any issues we had regarding the property were resolved extremely quickly with the estate agents constant communication. Very happy tenant!PositiveResponsiveness
Kirsty · 24 June 2021
★★★★★ 5/5
GoogleA really friendly and professional service, easily my best experience with a letting agent.
Jack · 26 October 2019
Agent replied · 24 October 2024
Thank you for your 5 star review. We try our best to keep up to the expectations of our clients !
★★★★★ 4/5
GoogleReally good experience and helpful
Rabia · 17 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
