Trusted Agent profile · Manchester

Hunters Manchester reviews

2.8

★★★★★

844 reviews across 2 platforms

22 St. John Street, Manchester, M3 4EB

Hunters's office in Manchester, at 22 St. John Street, is rated 2.8 out of 5 across 844 reviews on two platforms, including 234 Google reviews rated 4.2.

Google logo

4.2 / 5

234

Reviews on Google

This office

Trustpilot logo

610

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Manchester office, from every platform, shown as written. First names only.

5/5

Google

They havent found me a flat yet, but they have been the most awesome and helpful state agent so far on this hectic flat hunting process. Special mention to Lucy and Daisy!

Luis · 16 April 2025

Agent replied · 25 October 2024

Thank you very much Luis for your review. We look forwards to working together to find you a new home!

5/5

Trustpilot

Thank you Jasmine

Hunters delivered an impeccable service from beginning to end. Communication was excellent, and they were always available whenever we needed them. A special thank you to Jasmine, we are incredibly grateful for everything she did.

Asha · 2 February 2026

1/5

Trustpilot

lettings fees are very high

For lettings their fees are very expensive. First 3 months of my 450 rent studio flat they took and I did not get anything. When tenant leaves another month will be gone as inventory check is 180 and cleaning in 250 and this is for a studio flat. If i want to cancel the contract i have to pay 900. Stay away.

'Tarig · 9 July 2026

5/5

Trustpilot

I have only great things to say about Hunters Middleton!

I have only great things to say about Hunters Middleton branch! From the very first phone call right up to exchanging contacts They have been beyond brilliant. I absolutely loved the pictures of my house and the write up most definitely did my house justice. My house sold within 4 days and I was over the moon with the price!Nicole was the shining star for me- she kept in daily contact and was the most reassuring and helpful person every single step of the process. She chased up people when they needed it ensuring the sale moved along at pace. Thank you so much Hunters but especially a massive thank you to Nicole- you have been amazingly!

Debbie · 25 June 2024

5/5

Google

Felt it Necessary to pay compliments to a Mr Alex Kendrick of Hunters Manchester. As a property investor with a number of properties, I deal with many estate agents. Alex stood out to me as by far the most attentive, organised and friendly estate agent I have found in Manchester. Thanks Alex and I look forward to the next time we meet!

Joshua · 27 August 2023

Agent replied · 26 August 2024

Thank you for taking the time to leave us a review Joshua, we really appreciate it! Kind Regards Maryam

1/5

Trustpilot

Disappointed is an understatement..

To say we’re disappointed with the level of communication from the Horncastle Branch with Michael and Susan Noonan is an understatement and the level of service is a far cry from Michael's commitment to customer experience.Researching this branch shows multi-occasions that this activity has happened here.If you’re viewing a property with the intent to buy, don’t expect them to tell you if any other parties are interested. They’ll just pull it from under your feet along with any visions or excitement of a future you had in said house.Viewed a property two weeks ago, following the viewing we had a really positive conversation with Susan in the office expressing great interest, no more than a week later sold to another buyer with no communication. It would have been professional and courteous to reach out to the buyer but more so to the seller, as I’m certain they would like to have known of other interest. Susan and Michael took away any opportunity or chance to put in any offers, resulting in many wasted hours.I wouldn’t usually leave a review; but the tone in which Susan delivered the news was blunt, lacked any sort of empathy and very closed, to date I am still waiting for a reply to my email which I can only assume has been ignored.We will steer clear of this company for future sales and purchases, knowing that their priority doesn’t appear to be with either buyer or seller.Happy to receive a call or email to discuss our experience with you.

Lea · 20 June 2024

5/5

Trustpilot

Expert advice! - Thank you Tom Moorhouse!

Expert advice! The lovely Tom Moorhouse came to value our house on 22/08/2026. He gave sound, candid advice which my husband and I are extremely appreciative of. Although we are not in the position to list our house right now (no fault of Tom's), we'll certainly be back within 12 months.

Erica · 24 August 2026

1/5

Trustpilot

Awful

Awful. Incredibly disorganised. Would establish inspections and never turn up, would constantly email about overdue rent that wasn't overdue. Would pass the blame constantly. Attempted to raise my rent by a "reasonable" £200 a month six months into my tenancy which can only happen every 12 months and cannot be more than the CPI price index; they failed on both counts. Renting is honestly awful, and these clowns pray upon the anxiety of insecurity to get what they want.I have bought a house now, I wish all renters the luck to buy their own homes one day so we never have to deal with letting agents like these ever again.

Blyth · 28 May 2024

1/5

Trustpilot

Avoid This Agency

Avoid This Agency, Completely Fraudulent and Untrustworthy If I could give zero stars, I would. I rented my property through this agency as a family home, but they have illegally turned it into an unlicensed HMO without my consent. Despite repeated promises from their agent Preeti that an HMO licence would be obtained, it never was. My rent has not been paid for over amThree months, and my calls and messages are now being ignored. The tenants contact me directly because the agents refuse to take responsibility. I was told I would be reimbursed for repair costs, I provided all invoices, but not a single penny has been repaid. The condition of my property now is appalling compared to how it was handed over. I have photos showing the before and after, it’s heartbreaking. After losing my father suddenly last year, this house held many memories, all of which have been completely destroyed by their negligence and deceit. Do not trust this company with your property. They are dishonest, unprofessional, and exploit landlords. I strongly urge others to stay away, they will promise everything and deliver nothing.

Umer · 5 January 2026

5/5

Trustpilot

Jamie at Hunters -South West

Jamie is absolutely brilliant at his job. I could not recommend him more! I choose Jamie from a selection of other agents. He is enthusiastic, knowledgeable and very easy to communicate with. Always willing to pick up the phone and call me to update me on the sale. Jamie went above and beyond for me, I am very grateful. I would not hesitate to recommend him to anyone! Thank you Jamie

ZOE · 18 September 2024

1/5

Trustpilot

I would completely recommend avoiding…

I would completely recommend avoiding this agency, they are slow to respond, have no information ready at hand and this has possibly been the most annoying process of purchasing a property with them. There was a lot of missing information that I was not provided and they basically only know how to respond when they need something. You will call them and they say they'll get back to you and just disappear. Avoid if possible.

Abdul · 29 July 2024

5/5

Google

Just want to give a big thank you to Iestyn in the repairs team. We had an urgent issue in our flat that needed to be rectified quickly. Iestyn wasn't even aware of the issue but after one phone call he managed to get it sorted. 24 hours later all of our issues were resolved. Excellent work, very helpful!

Aaron · 27 August 2023

Agent replied · 26 August 2024

Glad we were able to assist and sort for you! We appreciate you taking the time to leave us your review! Kind Regards Maryam

1/5

Trustpilot

Sales progression team lied and not very professional.

We are in the process of buying a bungalow at the moment and the sales progression team told us the vendor had been to sort the electrics and service the boiler..previous tennants had apparently got in debt so electric was cut off..Hunters lied saying this would be sorted. A second viewing 2 weeks later and a wasted 120 mile journey confirmed nothing had been sorted. When we told them we were disappointed with them we were told to leave the property.

A · 30 December 2025

5/5

Google

From the moment I went in the office to ask for available apartments to finalizing all the documents, Kye has been absolutely amazing. I have had bad experiences in the past with agencies but my experience with Hunters has been amazing. Really recommend Hunters and if you’re lucky enough you might get Kye to help you out. 😉

Keigo · 27 August 2023

Agent replied · 26 August 2024

Thank you Keigo for your kind comments - we really appreciate it! Kind Regards Maryam

5/5

Google

We highly recommend Hunters Manchester to any buyers/sellers! We had an offer accepted on our first home just a few weeks before Covid-19 turned 2020 upsidedown. The team at Hunters kept us well informed and went out of their way to ensure all went to plan, even in such unprecedented times. Special mention to Zoe Thomas and Martin Elliot for going above and beyond and ensuring we were happy and all went so smoothly every step of the way, between the two of you we could not have asked for better service so a huge thank you!

Aimee · 27 August 2020

Agent replied · 26 August 2024

Thank you for your review. We hope that DIY/demolishing is going well. Looking forward to seeing your handy work

5/5

Google

My journey with selling my home was one of many ups and downs. This was no fault of Hunters. Hunters dealt with each and every issue with the up most professionalism. Martin Elliot and Ben Cook were particularly professional, and good with explaining each and every process. I found the whole experience stressful and anxious. But they explained and took the time to go through all my worries and concerns. Now that my property is sold. I can reflect and acknowledge just how hard the whole team worked. Especially with giving me the encouragement to see it through, when things got stressful. Kate Mckenzie was also great at the start of my journey, with arranging viewings at convenient times. And ultimately getting the best price for my home. So all in all. Although selling and buying is one of the most stressful things you can do. I really believe it was made so much easier with the team at Hunters. Mr Gareth Davies

Gareth · 27 August 2020

Agent replied · 26 August 2024

We hope the new home ( and your sausage dog )is/are treating to well Gareth, Thank you

1/5

Trustpilot

Agent Harj was full of fake promises

Agent Harj was full of fake promises. Although he was all smiles and seemed friendly, the minute we left after our viewing he didn’t return texts or calls and shyed away from any contact. After several calls to the agents I finally managed to find out myself that the property had been given to someone else, rather than them calling me to inform me I had to dig this information out of them which was frustrating. Avoid!

Hamza · 23 May 2024

1/5

Trustpilot

Refused due to having children, unlawful discrimination

Contacted this agency regarding a view of 3-bedroom house. The advertisement contained no restrictions regarding families with children. During the phone call, the first question asked was whether we have children. Once this was confirmed, we were immediately refused solely on that basis. I asked several times why this restriction was not stated in the advertisement, but I received no explanation or answer. Refusing access to rented accommodation because a family has children constitutes unlawful discrimination under the Equality Act 2010. Letting agents are legally required to comply with this legislation, regardless of landlord preference. This experience raises serious concerns about the agency’s compliance with UK equality law. I am sharing this publicly so other families are aware.

Di · 15 December 2025

1/5

Google

They couldn't care less about you or your time. Samukele kept ignoring my emails and calls, making me go for viewings that would never happen, using the excuse of "the tenants have covid". The flat has been sold now. I understand things might not go through, is the lack of honesty and lies what is not right.

Paula · 27 August 2023

Agent replied · 26 August 2024

Thank you for your Review Paula, We take customer satisfaction very seriously and so firstly I would like to apologise to you that our service did not meet your expectations. Having investigated the matter, unfortunately on this occasion access was difficult to arrange - I’m really sorry we were unable to help with this property however we still have you on our books, so should a property become available and hopefully, access is much easier we will be in touch to give you a better opportunity. Should you need to discuss the matter further please feel free to contact me. Kind Regards Maryam Bham 07808 329157

1/5

Trustpilot

Bad communication

I have been trying to contact them for 4 months in regards to my flat and contract but they are absolutely appalling at responses and making things clear and helpful for those they are letting to. They have sent me in so many different directions on who to contact and have stopped responding to me within one week of me first contacting them. On top of this it took them weeks to respond and report to maintenance issues, and when they did the response I got was rude and abrupt. As well as that they issues weren't resolved fully resulting in me feeling uneasy in what was meant to be my own space. Absolutely awful service and wouldn't even consider letting/renting from them again.

EM · 8 December 2025

5/5

Google

I am a first time buyer, I viewed and later placed an offer from this viewing which was lead by Ofelia Tabot. Ofelia was very knowleadgeable, well informed and lead the viewing with a certain ease and warmth. They were quick to answer any and all questions and really made the whole process a lot easier.

Francesca · 27 August 2023

Agent replied · 26 August 2024

Thank you Francesca for taking the time to leave us a review. We really appreciate it. Kind Regards Maryam

5/5

Google

Excellent experience with Hunters. We were hunting a tenancy apt in the city centre and luckily hunters had that for us. Right from viewing to moving the Apt, we had n o issues at all. Shout out to Daisy and Kye for making the overall process quick and smooth.

Aakash · 29 January 2024

Agent replied · 26 August 2024

Thank you for your 5 star review. We are pleased you are happy with our service!

5/5

Trustpilot

Valuation and extension options - excellent service

We contacted Hunters to explore our property options, particularly around extending our home, and to better understand both current and future values. From the outset, the service we received was exceptional. Adam visited our property with genuine interest and took the time to understand how we currently use the space and how we hope to use it in the future. His thoughtful suggestions opened our eyes to possibilities we hadn’t considered, creative yet cost‑effective ideas that could give us the extra space we’ve been craving. What impressed us most was Adam’s honesty and depth of knowledge. He provided clear insight into the current market value as well as the property’s potential, even highlighting grants we might be eligible for. His advice helped us think far beyond our initial plan and gave us confidence in the decisions ahead. Hunters have proven themselves to be true experts in their field, professional, approachable, and genuinely invested in their clients. Adam, in particular, deserves recognition for helping us picture the full potential of our home and for giving us so much to consider. We would not hesitate to recommend Hunters, and if we ever decide to sell, they will be our first choice of agent.

Angela · 27 November 2025

1/5

Trustpilot

Very unprofessional and rude agents

Very unprofessional and rude agents. They repeatedly called me while I was at work, and when I finally got back to them, they booked a viewing for the next day and told me to meet outside the property at the scheduled time. When I arrived and called their office, they initially lied, saying they would sort it out and call me back. After waiting 20 minutes with no update, I called again, only for them to blame me for going without having received an email confirmation, instead of acknowledging that their agent cancelled the appointment without notifying me. Overall, very unprofessional.

GRT · 22 November 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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