Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotZoopla is in my personal opinion the …
Zoopla is in my personal opinion the easiest property search engine to use. I especially like that when you send an email to the estate agent, Zoopla sends you a copy of the email. Zoopla also keeps you updated re: progress of your enquiries. Zoopla also sends me useful property information such as how to arrange a survey.
Mrs · 14 January 2022
Agent replied · 23 October 2024
Hi Mrs T,Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our site.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Wishing you all the best! Many thanks,Zoopla Support
★★★★★ 3/5
TrustpilotUpdates
Although Zoopla has been useful while I have been seeking new accommodation, I have found it is not always as up to date as it needs to be. I have enquired about rental properties that have already been let, but which appear as available on Zoopla. This wastes a lot of time and effort at an already stressful time.
Penny · 23 October 2021
Agent replied · 23 October 2024
Hi Penny,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page (via desktop only). We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla is the best way to find…
Zoopla is the best way to find properties for sale without the hassle of estate agents constantly trying to contact you, Zoopla makes it very easy to search for the property you want and leaving you to contact the agent if you wish to do so, thanks to Zoopla I’ve actually found my dream first time buy .
Ben · 22 November 2021
Agent replied · 23 October 2024
Hi Ben,Thank you for sharing your lovely feedback with us and for leaving us a 5 star review. We're really glad to hear you like our site this much, and that you found your dream home. Be sure to visit our Discover section for more information and additional guidance.If there's anything we can do to help you with, be sure to visit our Help Centre where you may find a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotMy partner and I are looking for 2 bed…
My partner and I are looking for 2 bed bungalow with shower room garden and dog friendly. It was nice to read on Zoopla that even it lockdown we should be able to move. Zoopla find exactly what we want although we are not quite ready other sites seem to send through what we aren't asking for. Zoopla is easy to use
Lesley · 8 January 2021
Agent replied · 23 October 2024
Hi Lesley,Many thanks for your kind comments and for leaving us a 5 star review. We are very happy to hear that you find our site so easy to use. We hope we'll continue to assist you with all things property related.To help you find a home which is pet friendly, you can tailor your search results easily when searching for rental properties. Here is a help centre article that will guide you through this step by step in just a few clicks depending on if you are using our website or apps:https://help.zoopla.co.uk/hc/en-gb/articles/360006063738Please note, the keyword searches check the description of every advertised property as it is provided to us from the advertising estate agent and displaying all matching results. Thus, if the word ‘pets’ is included somewhere in the description of a property containing the ‘no pets allowed’ phrase, then that property will also be included in your search results and property alerts.We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Best of luck finding a property for you and your loved ones!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotNothing to do with reality!
It just made me laugh visiting zoopla website today. I brought a house in December ‘22 and I just went to website for my own curiosity to see the price value (no intention to sell anyway) and the price dropped by 66% after me and wife we stripped the whole house down, new electricity all new interior, plaster new laminate, brand new modern bathroom including plumbing to find out the price dropped by £164k…:-)))))))If you need a real info, better ask the right people, this site has nothing to do with reality no matter what they say!Update:Zoopla said the price dropped by £164k and we improved a loot, when the average price for a house like mine is £325k according to…Zoopla website!!Your website is just a waste of time!
Arcadie · 8 March 2024
Agent replied · 23 October 2024
Hi Arcadie,Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.Zoopla price estimates are not valuations. We provide free house price estimates for residential properties in the UK. The price estimates are based on data fed through an Automated Valuation Model (AVM) powered by Hometrack, the UK’s largest automated valuer of residential property. Hometrack's data is relied upon by 85% of UK mortgage lenders today.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotRentals- Allowing false descitptions
Rentals- Zoopla allow landlords to misrepresent their property stating its a ONE BEDRROM FLAT- when in facts its a bedroom in a shared house. I confronted them- and below is their reply they promise to change but they never do as I have comlained aboout this several time but still the same Falsley advertised properties. They want me to report all of these false properties- seriously there ar pages of them, and I am not employed to do this for them but they expect me to do THEIR JOB-NO REAL VETTING WHEN THESE PROPERTIES ARE POSTED There reply to my compliant---- I would like to assure you that we are aware of the fact that the estate agents advertising their properties on Zoopla do not always mark them as ‘shared accommodation’ which causes the issue. Unfortunately, this is done when the agents upload the properties to our website via feeds which we cannot update without their instruction. Please be advised that our specially designated Compliance Team are constantly working on resolving this problem by investigating such cases with particular agents and ensuring that all property listings on our site are as comprehensive and accurate as possible. We are continually in the process of investigating the misleading property listings which are published on our website and we do take them very seriously. It is valuable feedback and ideas from users such as you that help us to continue to develop and make Zoopla a more useful resource for all our users. Thus, we do appreciate it when users send us examples of any incorrect information so that we can update our records as soon as possible.
Max · 1 March 2024
Agent replied · 23 October 2024
Hi Max,Thanks for leaving us a review and we're really sorry to hear you feel this way.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties, when uploading their properties to Zoopla we request they mark the property as ‘shared accommodation’ if this is the case but unfortunately it seems sometimes this is not done resulting in our users finding listings in search results they did not expect.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing error’ option on the right hand side of the page. We will then investigate the issue further by speaking to the agent advertising the property.In the meantime you can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garden. You can search for exact phrases using quotation marks such as "double garage"; to exclude a term you can prefix it with ‘-’ for example -student or -shared.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotPointless for anything near true valuation....
Utterly pointless if you are looking for anything resembling a true and fair valuation....Based on sales price plus market data on hiw property prices have changed.Our home we purchased from new yet since we have added an extension, spend thousands on landscaping, thousands and thousands on built in storage yet no ability to update the Zoopla valuation to include this like you could years ago....Totally totally pointless and therefore Zoopla giving out. Misleading advice and valuation on properties.
ADAM · 7 April 2024
Agent replied · 23 October 2024
Hi Adam,Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies such as you have outlined are not unusual.Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotAnnoying and pointless
This used to be a useful site to keep track of house prices. Now it's nothing but spam. Every single thing you do is preceded by pop-ups, offers, upgrades and non-skippable questionnaires when all you want to do is view a single piece of information. And even when you claim a property you're asked the same things again and again when you log in.In addition, Zoopla removed the one thing for which it was useful, that is adding information to your own property to give a more accurate valuation. Now the valuation of my property at least is rubbish, no better than guesswork.Basically, all the information now on the site is available much more easily elsewhere.
Simon · 26 February 2024
Agent replied · 23 October 2024
Hi Simon,Thank you so much for taking the time to leave us your feedback.Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.I have provided this feedback to the team who look after our property experiences.We’re sorry to say we cannot manually change the information (property type, tenure & room numbers) we show about any property at the moment.We are in the process updating our House prices section including improving our property attributes data to a more accurate model. Unfortunately, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. That way, you won't need to tell us if we've got something wrong. It's a long process, but we're doing everything we can to find the best solution.Also, please note that your property attributes do not directly affect your estimate. Your house price estimate will continue to be updated every month.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotTerrible website, gave up in the end!
Was advised by an independent estate agent to look on Zoopla as well as Rightmove, as not all homes for sale are on both.Well, I tried but the website is absolutely awful! Seems to reload every 10 seconds or so and the house I was looking at would disappear then jump around, changing to different houses! Dreadful - tried to continue scrolling but just ended up missing loads of houses and eventually gave up. Now I remember why I didn't bother with this lot and just stuck to Rightmove - at least their online platform is solid and a joy to navigate.
GwinnyS · 24 February 2024
Agent replied · 23 October 2024
Hi,Thank you for sharing your feedback with us and we're sorry to hear you're having problems with the website.This issue has now been resolved, and we are sorry for any inconvenience this may have caused you.However, for the fix to work please ensure you clear your browser cache and cookies. Best of luck on the search for your next home - please let us know if we can be of any further help.
★★★★★ 5/5
TrustpilotGreat information
I have learned so much about the housing market , took advice on what to do for preparation for our move and understand why it’s taking so long for solicitors to complete on our chain . Especially as we are over 50 and mortgage rules are a little different depending on circumstances. Zoopla has been a great benefit for us .
Tina · 31 October 2020
Agent replied · 23 October 2024
Hi Tina,Thank you so much for leaving us a five star review. We are very happy that you like our website this much and that we have helped you with your research! We hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThis has to be the slowest website in the world.
It would be quicker to find properties for sale if I actually walked around the area looking for For Sale boards. This website has so many external links for this tracker and that advert that it is almost unusable. If you are going to spend money on TV ads, make sure your website works first. Duh!!! UPDATE: Now there is yet another external link to another tracker called Cloudflare that comes up even before you get to Zoopla. It just gets worse.
Michelle · 5 February 2024
Agent replied · 23 October 2024
Hi Michelle,Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.I have provided this feedback to the team who look after our property experiences.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotZoopla: is it worth anything anymore?
A few years ago, estimates and estimate ranges on Zoopla were reasonably tight. Nowadays ranges have opened up so widely as to be meaningless; I really don't see any point in looking at Zoopla anymore.
Greg · 20 November 2023
Agent replied · 23 October 2024
Hi Greg,Thank you so much for taking the time to leave us your feedback. We're sorry to hear you feel this way. The size of the estimated range will vary based on the quality of data available about your home. When less data is available, the automated valuation model compensates by approximating any missing data and widens the range provided to you. House prices are influenced by improvements, condition and a number of other market factors.Here is a Help Centre article that will show you further information regarding where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897If you have recently refurbished your property by making material changes to its size or configuration, we strongly suggest speaking to one of our estate agents. You can get a professional valuation from your local experts who will inspect your home and take into account its unique features. A Zoopla estate agent will be happy to provide the most accurate price estimate for you, please follow the link below and request an appraisal:https://www.zoopla.co.uk/valuation/ If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotZoopla are quite risible
Below I have proved beyond doubt their valuations are nonsense. They DO NOT take into account real world sales unless they have taken place through estate agents. Private sales are NOT allowed!!! They pump out bot driven responses that they use an "AVM". Well so what! It is still nonsense on a stick. My 3 bed semi house that I sold in Apr 2023 for £350,000 is apparently a 2 bed bungalow only valued at £233,000. Cue auto response from the Zoopla bot. DO NOT TRUST THEM.\
Ray · 26 January 2024
Agent replied · 23 October 2024
Hi Ray,Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.Zoopla price estimates are not valuations. We provide free house price estimates for residential properties in the UK. The price estimates are based on data fed through an Automated Valuation Model (AVM) powered by Hometrack, the UK’s largest automated valuer of residential property. Hometrack's data is relied upon by 85% of UK mortgage lenders today.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotBought my house for £170,000 (believe…
Bought my house for £170,000 (estate agent valuation) January 2023. Had estate valuation some months ago at £190,000+. Checked Zoopla valuation and find went down to £144,000 in November 2023 and now in January 2024 Zoopla valuation of £167,000. This company is clueless. Also, what is this "My Home" they passed me onto for my valuation? When I put in my next door neighbours their valuations was even worse having been valued at £135,000 last November they dropped to £155,000 in January 2024 and they have exactly the same semi-detached house as me.They say their valuations are outside sourced ... so probably to pass the blame. I just hope no-one is taking their valuations seriously. If you want a realistic valuation on your property get a few estate agents valuations and by-pass this lot right away.
Gary · 26 January 2024
Agent replied · 23 October 2024
Hi Gary,Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897If there's anything else we can do to help you with or if you wish to contact us directly with your feedback, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotWrong property & wrong websites
Just awful & I have tried to cancel them by calling them but it's really difficult A WASTE OF TIME!
ALLAN · 27 February 2026
Agent replied · 20 March 2026
Hi Allan,
Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.
Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.
Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.
I have provided this feedback to the team who look after our property experiences.
If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers & home owners:
https://help.zoopla.co.uk/
Many thanks,
Zoopla Support
★★★★★ 1/5
TrustpilotMy house attributes are wrong
My house attributes are wrong, it states it is a 2 bedroom when it is a 3 bedroom. I have tried communicating with them but was told there is nothing they can do as it is information made available to them. I would suggest reviewing their info supply as it is wrong. I have checked my deeds and it is a 3 bedroom house, my mortgage confirmed it is a 3 bedroom house, the mortgage's solicitors confirmed it is a 3 bedroom house, my own solicitors says its a 3 bedroom house. What is more annoying is that it use to show up as a 3 bedroom house, then something changed. I am not aware of losing a bedroom as that means one of us would be sleeping outside. If Zoopla want to be a market leader then perhaps they can work back up the chain holding other data sources to account, this would benefit the whole industry and justify their no 1 position.
Mark · 16 January 2024
Agent replied · 23 October 2024
Hi Mark,Thank you so much for taking the time to leave us your feedback.We’re sorry to say we cannot manually change the information (property type, tenure & room numbers) we show about any property at the moment.We are in the process updating our House prices section including improving our property attributes data to a more accurate model. Unfortunately, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. That way, you won't need to tell us if we've got something wrong. It's a long process, but we're doing everything we can to find the best solution.Also, please note that your property attributes do not directly affect your estimate. Your house price estimate will continue to be updated every month.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotThis is about home check which is…
This is about home check which is absolute waste of money. I paid, haven’t got any flood report for any properties at all. Cancelled subscription and not only no refund but can’t access even those ones for which I paid. You can get same info for free on Google. That’s where they are pulling data from and selling to customers rewritten as if it is useful. Absolutely appalling
Mr · 26 August 2024
Agent replied · 23 October 2024
Hi Alexander,Thank you for your feedback regarding the Home Check Subscription. We're really sorry you feel this way.Unfortunately, you only have access to your reports while you have an active subscription.We're always working on new features and improvements for our site & mobile app. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. We have passed your comments onto the team who are responsible for our property experiences.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotAbsolutely useless
Absolutely useless . Contacted them regarding them advertising my home as a terrace house but it's an end of terrace. They say they cannot change it which I find ironic why can't they change it its their website ? . They say they take the info from post office which is absolutely laughable post office don't care if you house is terrace/ end terrace as all they do is deliver mail . All they need to do it use Google maps and see my house is end of terrace just to lazy to do something about the incompetent of the staff who deal with the website .
DEBORAHBOX · 4 January 2024
Agent replied · 23 October 2024
Hi Deborah,Thank you so much for taking the time to leave us your feedback.We’re sorry to say we cannot manually change the information (property type, tenure & room numbers) we show about any property at the moment.We are in the process updating our House prices section including improving our property attributes data to a more accurate model. Unfortunately, we don’t have the ability to manually add, edit or remove any property attributes and changes will only happen when we receive additional data from our verified sources such as HM Land Registry and/or Registers of Scotland, RICS Certified surveyors data (subject to the availability), live 'For sale' listings on Zoopla and Energy Performance Certificates (EPC).We're exploring the best ways to improve our data accuracy using automated systems. That way, you won't need to tell us if we've got something wrong. It's a long process, but we're doing everything we can to find the best solution.Also, please note that your property attributes do not directly affect your estimate. Your house price estimate will continue to be updated every month.If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotWon’t fix valuation mistakes
Every flat in my building has wildly inaccurate valuations, I reported the mistakes and they said they won’t or can’t fix it. Makes the website pointless as you can’t trust any of the valuations.[update] Zoolpa, where are you meant to be messaging me privately? For more info, my property is listed £1.3m over what is on the land registry which was updated less than a year ago. If you can find me a buyer at that price I would be very happy though as that’s about 4x what I bought it for.
Bill · 3 January 2024
Agent replied · 23 October 2024
Hi Bill,Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual. Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotBrilliant website for home searches.
Excellent website for home searches; the GUI is easy to understand, navigate, manage with plenty of information made available with ample photographs. The presentation and the app certainly meets home buyers and sellers search needs, and are more than adequate. Cannot think of any improvements. Would not hesitate to recommend Zoopla for all home buyers and sellers. Thank you.
Chris · 9 November 2020
Agent replied · 23 October 2024
Hi Chris,Many thanks for your 5 star review and for your feedback. It is lovely to hear you've had such a great experience using our website and app, and we hope we'll continue to help you with all things property related. Make sure you visit our Discover section for more information, articles and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotSince april 2026 I have been searching…
Since april 2026 I have been searching and asking agents. Zoopla have many homes for rent they're not going to give it to people who have no family because all properties need a GUARANTOR
Anna · 20 June 2026
★★★★★ 1/5
TrustpilotFraud rent
Hi Zoopla , I have been fraud for the below company it’s nearly two months . They still not return my rent (£8525)I think Zoopla has responsibility to help me get money back ! Because I used Zoopla find this fraud company , I am looking for Zoopla to reply me asap , if not I will go facebook, twitter, instagram all social media to exposure it！SPENCER CO GROUP LIMITED company house : 14868750Registered office addressOffice G.01 Devenport House, 16 Pepper Street, London, England, E14 9RP director address: Malik, Adam 103a Balaam St London E13 8EA I need my rent return now. I've provided my bank details, and my patience is running out. Process the refund immediately.
Yadong · 30 October 2023
Agent replied · 23 October 2024
Hi Yadong,Thank you for sharing your feedback with us and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotZoopla is the best property search…
Zoopla is the best property search website, it’s easy to use and shows you variety of options , you literally see every category of property, and they also help you make your choice , especially for newbies like me . I would recommend zoopla to my friends and family anytime
Chinyere · 6 February 2022
Agent replied · 23 October 2024
Hi Chinyere,Thank you very much for leaving us a five star review. It is great to hear how pleased you are with our website.We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotI am a private landlord
I am a private landlord. Had been paid through open rent to ad in zoopla a few times. My floor plan and description about the property had not showed in zoopla a few times. And they took out a lot of pics from my original submission. It’s useless to read and look in zoopla All the very important information had missed. They seemed to treat customers from private landlord very unfair.
Lee · 2 May 2024
Agent replied · 23 October 2024
Hi Lee,Thank you so much for taking the time to leave us your feedback. We're sorry to hear about your experience with this agent. We would like to discuss this issue with you further and we will now message you privately for more information.Many thanks,Zoopla Support
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