Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotA really informative website
A really informative website which allows you to set up an alert for similar available properties of your choice.
Yemi · 1 February 2022
Agent replied · 23 October 2024
Hi Yemi,Thank you very much for leaving us a four star review. It is great to hear how pleased you are with our website and the property alerts you have been receiving. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotAll good excepting where I’m looking and that’s Plymouth
All good excepting where I’m looking. I only want notifications on places in Plymouth and surrounding areas NOT the whole of England!
Kristina · 1 August 2021
Agent replied · 23 October 2024
Hi Kristina,Thank you so much for taking the time to leave us your feedback.We'd like to help you manage your property alerts and we'll DM you shortly with more information.Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotI have been mailing the agents…
I have been mailing the agents consistently but hardly few reply and then there is no further conversation. It leaves me very vague and puzzled.
Pooja · 4 December 2020
Agent replied · 23 October 2024
Hi Pooja,Thank you for leaving us this review and we're really sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotAlerts of the most recent properties…all good
Alerts of the most recent properties are coming by email as requested and most of them are exacting to my preferred properties and budget
Parker · 21 February 2021
Agent replied · 23 October 2024
Hi Parker,Thanks for leaving us a 4 star review. We're really glad to hear you have had a good experience with our site and property alerts. We also hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotLacking information
When looking for properties for sale it's disappointing as there is no street view. Will use other property search sites as they give more information
Alex · 24 November 2020
Agent replied · 23 October 2024
Hi Alex, Many thanks for your review and for sharing your feedback with us. We're really sorry to hear about the struggles you are experiencing with the lack of streetview.We are also in the process of redesigning our maps experience and are aiming to provide an improved maps experience soon. We appreciate your patience with this.Should you require any further assistance from us, please visit our Help Centre where you can find a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI am very happy and impressed by the…
I am very happy and impressed by the well designed website. It has user friendly interface also the navigation is very smooth.
Likambale · 14 July 2021
Agent replied · 23 October 2024
Hi Likambale, Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and you find it user friendly. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotAbsolutely a good platform to search property
Provide detailed and comprehensive info for people whom want to buy or rent the property. Easy to use and fast response! Recommend!
Ahmed · 14 July 2021
Agent replied · 23 October 2024
Hi Ahmed, Thank you very much for leaving us a 5 star review. It is fantastic to hear you like the service you received. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotZoopla sends me the same nonsense…
Zoopla sends me the same nonsense emails on and on ......that's really annoying.Every single email I open is same ...it's happening everyday.
Reza · 14 July 2021
Agent replied · 23 October 2024
Hi Reza, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI really like zoopla because all the…
I really like zoopla because all the property news in regards of going up and down is absolutely spot on .Many thanks.
Ashvinbissendary · 10 July 2021
Agent replied · 23 October 2024
Hi, Many thanks for your 5 star review. It is great to hear happy you are with our site and property news and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotA good selection of properties being…
A good selection of properties being sent to meunfortunately I haven’t seen anything that i like yetkeep them coming
Alexandra · 13 January 2022
Agent replied · 23 October 2024
Hi Alexandra,Thanks so much for leaving us a 5 star review and for your valuable feedback. We're happy to hear you like our property alerts and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 1/5
Trustpilotleaves houses on its platform…
leaves houses on its platform constantly that are no longer available. nothing i have tried to book is ever available
Sam · 17 November 2021
Agent replied · 23 October 2024
Hi SamThanks for leaving us a review and we're really sorry to hear you feel this way about our app.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties. When the status of their properties changes to ‘sold’ or 'let', we request they mark the property as ‘Sold STC’ or 'Let agreed' on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option to allow us to investigate the issue further with the agent advertising the property. Here is a Help Centre article that will guide you how to do it step by step:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://support.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotSo far so good
So far so good, very informative and user friendly.We are about to auction our property so we continue to survey what is available.
Barrie · 23 April 2021
Agent replied · 23 October 2024
Hi Barrie, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a good experience with our site and the services we offer. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotI have a gripe with all sites.
I have a gripe with all sites.As you all leave properties on show well past the time they were put up and then let.
Guest · 30 January 2021
Agent replied · 23 October 2024
Hi,Thanks for taking the time to leave us a review and we're sorry to hear about your negative experience.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. Should you see any other listings which you believe are no longer available, you can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Alternatively, you may call the agent on the number displayed on the listing and ask to speak with their branch manager directly.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotWhy do Zoopla only show sold prices for…
Why do Zoopla only show sold prices for one side of the street
Michael · 18 October 2022
Agent replied · 23 October 2024
Hi Michael,Thank you so much for taking the time to leave us your feedback.The sold house price information for this property is supplied to us by the Land Registry as a matter of public record.Please see below:http://landregistry.data.gov.uk/app/ppd/If you wish to check the information they hold and update any missing or incorrect details, we suggest you get in touch with them directly via the following site:https://www.gov.uk/government/organisations/land-registryIf there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotGood information provided
Good information provided. Unfortunately I will only come to UK after June. And seems the agent not interested in oversea buyers. Bad luck
Mr · 18 April 2021
Agent replied · 23 October 2024
Hi Mr Tong, Thanks so much for leaving us a 4 star review. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotMostly very good one or two properties…
Mostly very good one or two properties advertised are already gone when contacted through estate agents, although zoopla advertised as just added. Very frustrating!
Jane · 24 January 2021
Agent replied · 23 October 2024
Hi Jane, Thank you for leaving us a 4 star review and we're happy to hear that you are pleased with our website. All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see any listings which are no longer available, it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotZoopla estimate valuation of our house…
Zoopla estimate valuation of our house today was £136,000, we accepted an offer of £197,500 - so completely inaccurate!
Martha · 5 January 2022
Agent replied · 23 October 2024
Hi Martha,Thanks for sharing your feedback. We are really sorry to hear you feel this way about our valuation model.We want to ensure that the information shown on our website is as accurate as possible and we will now reach out to you to discuss the Zoopla estimate for your property in more detail.Many thanks,Zoopla Support
★★★★★ 3/5
Trustpilotnot overly impressed
not overly impressed, looked up houses to rent and all the houses shown had already been rented. finger not quite on the pulse.
Andrew · 11 April 2021
Agent replied · 23 October 2024
Hi Andrew,Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties who are subject to our terms and conditions and code of conduct. When the status of their properties changes to either 'let' or ‘sold’, we request they mark the property as 'Let agreed' or ‘Sold STC’ on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect. Listings generally take no longer than 24 hours to disappear from the website after the agent has requested its removal unless there was a technical error which we would be able to confirm.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option on the listing’s page. We will then investigate the issue further by speaking to the agent advertising the property. You can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 4/5
TrustpilotInteresting content but hard to…
Interesting content but hard to navigate website. Also difficult to change spec and valuation of your property. Agents pics no longer available on sold properties.
Colin · 11 October 2020
Agent replied · 23 October 2024
Hi Colin, Thank you for your review. We're really sorry to hear about your experience and we'd like to discuss this further with you.We will DM you shortly for more information.Many thanks,Zoopla Support
★★★★★ 5/5
TrustpilotI like the system they use for making…
I like the system they use for making appointments and they follow up on all your requirements
Mehmet · 11 April 2022
Agent replied · 23 October 2024
Hi Mehmet,Thanks so much for leaving us a 5 star review. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 2/5
TrustpilotI dont really like the App
I dont really like the App, I carnt find street view its not as easy to navigate as right move with is simples to use.
Lesley · 28 September 2020
Agent replied · 23 October 2024
Hi Lesley, Thank you for your review. We're really sorry to hear you feel this way about our app.We are currently in the process of redesigning our maps experience and are aiming to provide an improved maps experience soon. If there's anything else we can do to help you with, please get in touch via our Help Centre:https://support.zoopla.co.uk/Good luck with your search!Many thanks,Zoopla Support
★★★★★ 1/5
Trustpilotvery difficult to use
very difficult to use, the map view is minimised and not practical for searching.
JG · 21 October 2024
★★★★★ 5/5
TrustpilotZoopla helps cut through the traffic…
Zoopla helps cut through the traffic when looking online for properties. The Sold history is invaluable too. Always use it.
Ruddy · 23 October 2021
Agent replied · 23 October 2024
Hi Maureen,Thanks so much for leaving us a 5 star review. We're very happy to hear you found our website so helpful and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support
★★★★★ 1/5
TrustpilotPoor sales
I attempted to start looking at houses. It’s like they couldn’t sell them. I’m still without contact. Never seen sales so badly done
Alex · 9 March 2021
Agent replied · 23 October 2024
Hi Alex, Thank you for your review and for sharing your concerns with us. We’re really sorry to hear the agents you tried to contact via our portal have not yet responded. If they haven’t replied within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Do not hesitate to visit our Help Centre if there is anything else we could help you with or to contact us directly regarding this matter:https://help.zoopla.co.uk/Many thanks,Zoopla Support
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.