Every review we hold for the Manchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBridgfords didsbury were amazing when buying our first home. Lisa in particular was a pleasure, was always prompt to respond and help wherever she could. I would recommend bridgfords to anyone and would definitely use them myself again if it came to selling.
Louisa · 25 October 2019
Agent replied · 23 October 2024
Thank you Louisa for your amazing 5* review and recommendation. I will ensure your kind words are passed on to Lisa and the Bridgfords branch and I wish you all the best settling into your new home.
Kind regards, Lucy.
★★★★★ 5/5
GoogleKatie showed us round a property we were looking to rent within half an hour of us phoning. She's guided us through the process and made everything super easy and clear. We couldn't be more grateful for her support.PositiveResponsiveness, Professionalism
Nicola · 24 October 2020
Agent replied · 23 October 2024
Thank you for your 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
Trustpilotbridgfords Washington
I am very Impressed the team especially Ann was fantastic dealing with my move in, nothing was too much trouble,would defiantly recommend this company thank you again.
Gemma · 23 October 2019
★★★★★ 1/5
TrustpilotJustice For Tenants
I'm writing on behalf of Justice For Tenants, a Not-For-Profit Tenant's Rights Organisation.We provide free help and advice for tenants who are having trouble recovering their deposit/bond. We have recently helped someone who used Bridgfords to find a place to live, and had issues getting their deposit back. Please do not hesitate to get in touch with us if you're having similar issues.Our website is: https://justicefortenants(dot)org/You can contact us on 020 3476 6648 or by email at advice@justicefortenants(dot)org
Daniele · 17 February 2017
★★★★★ 5/5
TrustpilotBridgfords, Sale
Katie Leslie from the Sale Branch, dealt with the letting of our property, she was very professional and helpful, answered all our queries and kept us up date all the way through.
Marie · 15 August 2024
★★★★★ 1/5
TrustpilotTerrible agency
Terrible agency. Moved into the property in November and waited months for repairs to be done. Some repairs are still not done now. Everybody that works at Bridgfords takes ages to reply or just ignores your email. Spoke to a manager on the phone who was extremely rude and did not have the time of day to speak to me. Overall, the Hacienda branch have been very disappointing and have made my move not enjoyable.
Black · 21 February 2019
★★★★★ 5/5
GoogleI had excellent service from Lisa and Simon. I felt I was very well supported, especially through some difficult moments with potential purchasers. Their experience helped me to eventually get a price I was happy with. I would strongly recommend them.
Victoria · 25 October 2019
Agent replied · 23 October 2024
Thank you for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
★★★★★ 5/5
GoogleWe bought a house via Bridgfords. Very impressed with service. Lisa in particular has been excellent - very professional, pro-active, and on the ball with things .I would certainly recommend the Didsbury branch shouks ever I be buying or selling again
Amy · 25 October 2019
Agent replied · 23 October 2024
Thank you Amy for your wonderful 5* review! It is great to see that you would have no hesitations in recommending our local Bridgfords team. Best wishes, Scott
★★★★★ 1/5
TrustpilotPoor communication
Poor communication, all words no action.
Matthew · 15 July 2025
★★★★★ 1/5
TrustpilotA deplorable and unscrupulous business
A deplorable and unscrupulous business. Tenants have to chase and chase for their bond monies to be repaid and during the chase, Bridgfords lie,lie and lie.
Pam · 27 October 2024
★★★★★ 5/5
GoogleGreat service from helpful staff. They were able to arrange views on several properties at very short notice as well as introducing me to a mortgage adviser who was able to offer me a number of great introductory offers as a first time buyer.
They are currently helping me secure the purchase of my first home and are driving everything forward at a pleasant pace. So far so good
Will report back when the deals complete.
Callum · 25 October 2016
★★★★★ 1/5
TrustpilotDon’t waste your time
Their agent failed to turn up to a property viewing. We called the agent and the office several times and no one picked up so we went to their office and booked another appointment for later that day. They then failed to turn up to the second appointment and when we went to the office again, showed no remorse and did not apologise. Will never ever book with them again. They’re rude and unprofessional.
Faith · 6 July 2018
★★★★★ 5/5
GoogleWe have used Bridgfords to manage our property for the last seven years and have found them to be very efficient in all aspects: tenancy finding and management, property repairs, inspections etc, would have no hesitation in recommending them.
Alan · 12 January 2020
Agent replied · 10 January 2025
Hi Alan, thank you for you kind review. Your recommendation is greatly appreciated. Best wishes, Mark
★★★★★ 1/5
TrustpilotStay Away !!
Stay Away !!Untrustworthy and remember NO verbal agrements of repairs etc are kept.Cause they will charge you and then ignore you.In my experience No cleaning and No repairs will be carried out after you have signed your contract and paid them your hard earned money.STAY AWAY !!
Sus · 17 August 2023
★★★★★ 1/5
TrustpilotDealt with a guy called zahid should…
Dealt with a guy called zahid should have known really never to go ahead, once they had the sale wasn’t interested, pushed into putting the house on the market telling me I’ve spent a lot of time at your house! Very proffesional, was asked to reduce price after 2 weeks, long story with the rest of it but I would stay clear, hence I took my house off the market with them,
Nicola · 27 June 2019
★★★★★ 1/5
TrustpilotHorrendous end of tenancy experience
Horrendous end of tenancy experience, we started a complaint process with them, really unprofessional, they don't respond to emails or calls, do yourself a favour and look elsewhere
Sabrina · 29 August 2024
★★★★★ 5/5
TrustpilotSeamless experience in finding and…
Seamless experience in finding and finalising a house on rent with an expert. The team at Bridgfords Manchester, specially Louise works very effectively with timelines, high level of coordination. She is an expert and very detail oriented i would say, sorted things with priority, wonderful experience. Thank you.
Sumit · 27 June 2023
★★★★★ 1/5
TrustpilotAccepted property and then they rang to say they’ve accepted someone else!!
I was accepted a property by them and I sent all paperwork over and two weeks later they phoned saying I was accepted as a higher bidder was accepted. Why accept me and my offer to disappoint two weeks later. Do not use this estate agent very bad service and not happy at all. They are useless I will be using somewhere else.
Nancy · 20 September 2021
★★★★★ 5/5
TrustpilotGeorgia brilliant
I had best service , and kept up to date with the process. From Georgia , and communication was seamless. Always let me know what was needed every step . Excellent work . !! Thanks RegardsDean
Dean · 11 March 2024
★★★★★ 1/5
TrustpilotRude
Rude, unhelpful and abrupt. They don't care about the tenant. All they care about is keeping the landlords happy and not losing the landlords custom. They could give no s#*ts about the people actually paying money. Stay away because they are not helpful. I got upset about a job that needed doing and was told that "you took the house as it is, there's nothing we can do". Just Wow
Kieron · 19 July 2018
★★★★★ 1/5
TrustpilotNot the best experience over a two year…
Not the best experience over a two year period. During our stay in their letting they were the most inconsiderate bunch. If there was a problem it was your fault. The landlord was always right. At the end of the tenancy their deposit holding arm Countrywide did their very best to withhold some of it, even though the property was in a better state when we left it.
Alan · 29 August 2019
★★★★★ 3/5
TrustpilotBridgford Didsbury was ok
Bridgford Didsbury was ok, felt a little rushed in the viewings but at least they answered their phones unlike some other letting agencies
Douglas · 8 June 2017
★★★★★ 1/5
TrustpilotI want to let you know that I am…
I want to let you know that I am complaining to you because you are careless. my husband called for a house yesterday and you were going to call us back, you didn't do that. today when he came back to you with a phone call, you tell us that there are no more places to see the house. I do not recommend.
Daniela · 4 February 2021
★★★★★ 1/5
TrustpilotTerrible customer service, will happily take your deposit but never give it back
Terrible customer service. Been waiting over a month for my deposit back after getting the checking out report (which came back fine) keep getting told it’s the landlords fault. Will be seeking legal advice and charging them the deposit, legal fees and their standard late payment fees as detailed on there account if I was to have paid my rent late (which I never did)
Megan · 27 July 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
