5/5
GoogleFast and friendly, with a great result!
Agent replied · 12 June 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile · Manchester
Bridgfords Manchester reviews
★★★★★
867 reviews across 2 platforms
731 Wilmslow Road, Manchester, M20 6WF
Bridgfords's office in Manchester, at 731 Wilmslow Road, is rated 3.3 out of 5 across 867 reviews on two platforms, including 414 Google reviews rated 4.7.
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Reviews
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
Google1/5
TrustpilotWhat a disgusting company
What a disgusting company, I’ve rented for the last 13 years and not had a problem, until I picked up the phone and spoke to Bridgfords Preston. Between them the don’t have a clue what’s going on, they are rude and don’t know how to speak the truth, you get passed from one person to another. No not use this company they are a joke!!!!!
1/5
TrustpilotBridgfords Withington are awful! Avoid at all costs
I have had a terrible experience with bridgfords (Withington) over the entirety of my tenancy. Staff are always rude and flippant, never respond to any problems with the house (both bathrooms were not fit for use for 4 MONTHS) and become audibly angry when you decline viewings for good reasons. I wouldn't recommend that anybody uses them.
1/5
GoogleAvoid. Reported a fault 6+ months ago & issue still not resolved. Reckon it's costing me £30 per month & Bridgfords have shown no interest in living up to their responsibilities to fix it.
Agent replied · 16 June 2024
Hi Paul, I would like to apologise if you were not pleased with the service provided during your tenancy. Bridgfords Lettings are committed to providing a high level of service for both landlords and tenants, therefore all feedback is taken seriously. Your comments will be thoroughly investigated. A member of the team will contact you to discuss this issue further however if you would like to speak to us at any point then please ring 0161 956 2207
5/5
GoogleBridgfords made the process very easy for us. In particular, Ayehsa who guided us through was very responsive and helpful in securing the flat.
Agent replied · 12 June 2024
Thank you for your amazing 5* review. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotGetting my apartment was seamless with…
Getting my apartment was seamless with bridgfords. I appreciate and love the unwavering efforts of their staff DANIEL who attended to me and put me through everything from start to finishThank you
5/5
TrustpilotGreat service
Great service. Quick to respond and get completion over the line. Always contactable and eager to help.
5/5
GoogleVery helpful and easy to use, always quick to pick up the phone or reply to emails.
Agent replied · 12 June 2024
Thank you for your great 5* review. Best wishes, Lucy, Customer Relations.
4/5
GoogleReally happy with the service provided with Bridgfords Didsbury, I had the opportunity to work with Amy who's been an absolute star at sorting out any issues or queries.
Agent replied · 12 June 2024
Dear Erika, Thank you for the great review! I'm happy to hear you received very good service from Amy. . However if you would like to give us further feedback as to how we could have made this a 5 star experience for you please contact us via email at review@countrywide.co.uk and we will be in touch as soon as possible. Many thanks, Sarah
5/5
GoogleWe have used Bridgfords in Didsbury many times for letting our student rental property and they have always provided an excellent professional service at a competitive price. Would definitely recommend using them to find and verify good tenants.
5/5
GoogleWe are really happy with the highly professional service received by Lisa Millward, Senior Sales Consultant, Bridgfords at - Didsbury 😃 …
Agent replied · 12 June 2024
Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.
1/5
GoogleReally bad estate agents. Would phone me to pester me into taking their property. The only agents who did this. Very expensive too. Would never use them again.
Agent replied · 12 June 2024
Hi Anthony, thank you for taking the time to contact us. Our local team were surprised by your feedback as they were are not aware of any issues at the time of your let in early 2018. We do take all feedback seriously and customer service is our local teams absolute priority. Therfore, please can we ask you to get in touch with us via review@countrywide.co.uk so we can look in to this further for you. Many thanks Kind regards, Scott
1/5
TrustpilotActively worsen the relationship…
Actively worsen the relationship between tenant and landlord with poor, slow, delayed or completely missed communication.
5/5
TrustpilotProfessional and Courteous
Professional, speedy and courteous service from start to finish.All three members of staff I had contact with were excellent.A smooth sale process. Thank you.
1/5
TrustpilotNon Responsive
We've been using their management services for 5 years but the last 2 years have been a disaster.Their forced Landlord regulations fees is just a farce to extract money from landlords and their inability to deal with matters is just laughable.
1/5
TrustpilotHas it gone bust
Has it gone bust ? Honestly worst experience no responses, website is down now ? Where does this leave us ? Any advice ?
5/5
GoogleWe're really grateful to Angela for her support throughout this process. We're first time buyers and felt lost at times throughout the process and she was always super helpful and patient. I'd definitely recommend Bridgfords!
5/5
TrustpilotMore views promised in a week than…
More views promised in a week than others I can mention. Yes I realise not sales……..yet!
1/5
TrustpilotMe and my friends had very bad…
Me and my friends had very bad experience with bridgfords letting agency at Halifax branch. I wouldnt give them even 1rating star if I could. The way they treat their customers is terrible. Not surprise about your ratings now. Never again. I will let all my friends know how we have been treated and to avoid it!!!
5/5
GoogleHaving recently bought and let a property through Bridgfords Didsbury branch, I was impressed by the very positive and professional service from both the sales and lettings teams.
Agent replied · 12 June 2024
Thank you Stewart for your 5 star review. It's great to see that you have been impressed by the positive and professional service you have received from both our Sales and Lettings teams. Working together to provide proven and wonderful results is at the heart of what our Bridgfords Didsbury branch ethos. Many thanks.
5/5
Trustpilotnathan is a credit to bridgfords
nathan is lovely! i was working today so i had to send my grandmohter on my behalf and she could only say nice things about him, same with me! credit to bridgfords! although i will not be applying for that certain property i would like to stick with nathan untill we do! very easy to talk to.
5/5
TrustpilotVery good
Daniel from the Manchester branch was made the process very quick and easy, a faultless process.
5/5
GoogleWe chose Bridgfords to sell our apartment in Didsbury. From the first appointment it was apparent that they had a good knowledge of the local property market. A quick sale was achieved, at the price we were looking for, in a matter of days. Lisa and Scarlett guided us through the process in a friendly and professional manner.
1/5
TrustpilotUnprofessional
Turned up for a viewing which was triples booked, we had a viewing for 9:10 and they showed around another couple without checking who was supposed to be there at what time.Unprofessional attitude and we will be avoiding this agency from now on.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Bridgfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
