Trusted Agent profile · Manchester
★★★★★
1,009 reviews across 3 platforms
416 Wilmslow Road, Manchester, M20 3BW
Bridgfords's office in Manchester, at 416 Wilmslow Road, is rated 3.6 out of 5 across 1,009 reviews on three platforms, including 565 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bridgfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
The Trusted Agent 2026 results for Bridgfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Manchester office, from every platform, shown as written. First names only.
5/5
GoogleIsabelle Tollitt was extremely helpful and very professional when we recently rented a property from Bridgfords. We have been very impressed with her responsiveness to any requests, thank you!PositiveResponsiveness, Quality, Professionalism
Many thanks for the excellent 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotIllegal
They will call you in and tell you to speak to their mortgage advisor who then tells you that he can get you the property if you sign up with them for £660+ non refundable, he will use their own solicitors too. My wife and I asked what about the other bidders and he said, the vendor won’t see those bids don’t worry. This is completely illegal and we walked away, he then said you are willing to walk away from this deal and get outbid. I said yes I would rather lose out on 20k than give you one penny. It’s kickbacks galore in that place and we know full well we will now not get that property. I would love to speak to the person selling the house but they have moved abroad and left these clowns in charge.
5/5
GoogleAfter having quite a tough time finding a flat in the rental market at the moment, Grace at withington Bridgfords was so helpful once we found somewhere. She kept in good communication and was quick to respond to any queries.
Many thanks for the fantastic 5* review Fay. Kind regards, Lucy, Customer Relations.
5/5
GoogleThe best agency to choose with anything property related. Briony, Mason and Georgia are absolute superstars. The whole process is done with the utmost dedication and professionalism. Do not hesitate when choosing Bridgfords in Withington for any of your household letting or managing services, they also give expert advice with regards to all updated property requirements!
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleI Would like to thank Isabelle for her professionalism and the responsiveness she’s one of the nicest agent I’ve spoken to thank you.PositiveResponsiveness, Professionalism
Thank you for your wonderful 5* review.
5/5
GoogleIsabelle has been really helpful in helping me and my housemates find our 3rd year uni house. She’s answered all of our queries promptly and has always been really friendly.
Thank you for your glowing comments and 5* review. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotBridgfords letting Manchester…
Bridgfords letting Manchester…IF YOU ARE A LANDLORD PLEASE AVOID USING THIS COMPANY AS YOUR LETTING AGENCY.I’ve seen many landlords complain that they are not getting any viewings or any tenants. This is not due to your house trust me, It is due to the fact that you are using Bridgeford lettings.Me as a renter l personally would never make the mistake of renting another property that is managed by Bridgeford lettings. They are honestly so completely rude I could not believe it was a real company that I was dealing with. Paul Craffey from the branch in Manchester should honestly be fired. He makes a show of the company. All staff follow after him with his disgusting attitude.Not to add they also do not care about the property, the landlord, nor the tenant.they are just there to finish their shift and go you can tell by the way all of them behave. I can assure you not even one of their employees are trained in customer service it’s so sad.
5/5
GoogleIsabelle Tollitt was so helpful and lovely yesterday in helping me secure a tenancy! It makes such a difference to have good service when making decisions about moving homes.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleIsabelle & Jessica were amazing to speak on the phone. Their lovely manners and communication made me and my two friends feel a lot better getting our first house!PositiveProfessionalism
Thank you Bessa for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
5/5
GoogleVery sweet ladies dealt with my application, Georgia and Grace, very quick responses and they were happy to answer all my questions. I felt comfortable asking questions as its my first time renting, even if it seemed the answer could be obvious. Very Happy so far.
Shapna thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleThanks Hammad. Remortgaged with Brigfords, this I s this second time we've used this service for our mortgage and everything has been smooth and easy. Hammad was our advisor. Will use again I the future.
Thank you Laura for your and glowing 5* review of our local team. I will, of course, make sure your kind words are made known to the team and also their Regional Director. Kind regards, Scott
5/5
GoogleWe recently bought a house through Bridgfords Withingon, and particularly via Amy. I found them to be very helpful throughout the process, providing useful and accurate information, as well as chasing solicitors to move the process along. They were responsive when we needed to get in touch, and checked in with us at intervals which felt helpful but not overbearing.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
GoogleI am giving 5/5 since the team response was so quick ,provided us with easy steps in letting.Thanks to Jessica,Briony and Isabelle.
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
GoogleJessica and Isabelle were very helpful in finding tenants for our property. Very nice professional service and will definitely use them again.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleIsabelle has been really polite and helpful, very responsive to any queries and always making the time to make my move easier - very much appreciated, THANK YOU!
Thank you for your amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleOur agent, Isabelle Tollitt was fantastic! She gave us plenty of details about the property, was very helpful with all our questions and was accommodating of our needs.PositiveProfessionalism
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleMason was really friendly and helpful. Thank you!
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
GoogleStaff Nowshia is very nice, she has provided a professional service, and also been very kind and patient. Thank you very much for everything you have done for me. I will certainly recommend you to my friends.
Thank you for taking the time to leave us this excellent review, it's great to see that the Bridgfords Withington team were once again able to provide their proven, 5 star service!
1/5
TrustpilotTerrible communication, valuations and organisation.
We sold our flat with Bridgfords Swinton and the experience with them was terrible from start to finish. They over-valued our property by £15,000, meaning that when our buyers applied for their mortgage they refused to give them their full amount, causing us to have to sell the property for £15,000 less as we didn’t have the time to put the property back in the market due to our chain. We had further issues with our buyers’ mortgage application causing a huge delay in the sale, and we actually ending up initially losing our forward purchase due to this. Throughout this whole nightmare Bridgfords were absolutely useless. We told them time and time again to call my partner instead of me, due to our professions, and they constantly ignored this and rang me. We had to deal with our buyers directly as Bridgfords had very little communication with either of us, and would actually ring us to ask for an update on our buyers situation! Causing us more stress and an extra party to deal with and update. Whenever we spoke with Bridgfords they had absolutely no idea what was going on and couldn’t keep track of any part of the sale. They were by far more of a hinderance than a help. They also didn’t conduct any showings of our flat themselves (as they had initially sold to us) and we had to do every showing as whenever we asked them they said they were busy. They charged us £2,200 for the pleasure of all of this.Overall, if we ever come to sell again we will be sure to steer clear of Bridgfords and would highly advise others do the same.
5/5
GoogleThank you for a wonderful experience in buying properties. Adam and Sian you truly are an asset to the company and go above and beyond expectations. Not only did you help find the right property but ensured the process ran smoothly from start to finish. We will most definitely be in touch for our next property and would highly recommend you both to anyone looking to buy or sell their property.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
5/5
GoogleReally lovely advisors and this was the easiest house move I've ever had! Everything was done super quick and the response time was great. Thank you!PositiveResponsiveness, Professionalism
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleA big thank you to Hannah Cope, she was amazing through out the whole sale process. Very efficient and communicative which I really appreciated. Thanks Hannah!!PositiveResponsiveness, Professionalism
Thanks for the amazing 5* review! Best wishes, Lucy, Customer Relations.
5/5
GoogleIsabelle was very helpful throughout the process of viewing and renting a property and was answered any concerns very quickly. I would definitely rent with them again!
Thank you for your wonderful comments and 5* review! Best wishes, Scott @ Customer Relations
5/5
GoogleThanks to Jess and Isabelle for making my move a doddle, best experience I've had with an agent so far and I'd recommend them to anyone looking to make a move
Hi Thomas, Thank you for your fantastic recommendation and 5* review. I will of course make sure your kind words are forwarded to our local team. King regards Donna.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. Bridgfords won Platinum in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Bridgfords hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Manchester.
