Boutique Property Shop Malton reviews

★★★★★ 5/5

Google

We went through an eight month saga selling our house, with the first buyer dropping out after almost four months. Jo managed to sell our house twice, the second time within a week and a half when we were against the clock so as not to lose the house we were hoping to buy. Even the second sale wasn't smooth, with solicitors doing a disappearing act, but Jo was always there, doing everything she could to stay on top of the chain and getting it to completion after a torrid last couple of weeks, exchanging the day before we completed. We really felt she was in our corner and doing her absolute best for us all the time. We've been in our new home for almost a week now and are very grateful to Jo for playing such a pivotal role in helping get us here!PositiveResponsiveness, Quality, Professionalism, Value

Phil · 13 June 2021

★★★★★ 5/5

Trustpilot

BPS are amazing

We recently bought our property through Boutique Property Shop and were amazed by their service. All of our questions and queries were promptly dealt with and nothing was too much trouble for them. On the day of completion, they delivered the keys to our house as we were moving 260 miles and they wanted to save us an extra journey. They were brilliant from start to finish and I would have no hesitation in recommending them to anyone.

Elaine · 3 September 2021

★★★★★ 5/5

Google

I have recently worked with Boutique Property Shop on the sale of a property for sale by auction. BPS provided a great service with the sale being agreed after only a week of marketing resulting in very happy vendors. Highly recommend Jo and it would be a pleasure to work alongside her again!

Lucie · 15 December 2023

★★★★★ 5/5

Google

Why use Boutique Property Shop? Simply put, they do the job extremely well. We first met Jo when she took us around some properties that she was acting for, but they were not for us. Later, we decided that we had to make a move; we did not even consider using the well known estate agents in the area. We had been so impressed with Jo at our first meeting, we asked her to handle our sale. In order to get the house that we wanted, we really had to stretch the budget buying late January 2020. The problem was that we were still on the market, having been since December, when the pandemic struck. The chain collapsed, we were the last in the line, but Jo remained confident and supportive throughout up to our sale early August 2020. All house moves are stressful, but it makes the world of difference with an estate agent constantly in touch and working hard in your favour. That's exactly what we had all the way through. Many thanks to Jo and her small team.PositiveResponsiveness, Quality, Professionalism, Value

Tom · 26 August 2020

★★★★★ 5/5

Google

If you want your expectations exceeding, go with Jo at Boutique Property Shop. Not only did Jo manage to successfully sell our house, she got the conveyance over the line during the Covid-19 pandemic. Jo also found us a property in the perfect location which was an off-the-market sale. I have used Jo for a while now and always found her to be very hard working, pleasant and an extremely driven young lady. Jo has achieved results that other agents just could not match. Jo has also found good tenants for us to fill various rental properties we have. BPS isn’t just a business, it’s a way of life, and that’s what makes the experiences so good. Keep up the good work Jo!

Nakwan · 13 June 2020

★★★★★ 5/5

Google

We chose Jo to sell our property as she provides a much more flexible service than any other 9-5 office based estate agent could offer and this suited me and my husband who both work full time. We also bought a property through Jo and whilst it wasnt the most simplest sale or buy she made it so much easier when we could contact her at anytime of the day. Whilst we wont be moving again anytime soon if we ever were to move again, I would use Jo again and would recommend her to anyone considering selling or buying!

Charlotte · 13 June 2020

★★★★★ 5/5

Google

We are delighted to have used Boutique Property Shop to sell our house with. All the staff were fantastic and kept a high professional service throughout. I'd highly recommend selling with Boutique Property Shop. Thank you again for all your hard work and getting the sale across the line is such difficult times.

Robert · 11 October 2023

★★★★★ 5/5

Google

Jo Jarrett is an outstanding agent. She will go the extra mile for both sellers and purchasers. She is empathetic, non-judgemental, always ready to help. Can't fault her customer service.

Jackie · 13 June 2020

★★★★★ 5/5

Trustpilot

Amazing !!!

Amazing !!! By far the best estate agent i have ever used, always on the phone ready to help out and went over and above what was expected 5* from us thanks Joe

Ashley · 7 February 2019

★★★★★ 5/5

Google

🌟🌟🌟🌟🌟 We spoke to BPS when we found out our tenant was moving out. Jo was straight on the case and started advising and helping us from the word go. Nothing was too much trouble and she was always on the end of the phone if we needed anything. Jo found us a tenant within a week of the current one moving out and got them moved in swiftly and with no issues. We would definitely recommend BPS for your moving needs! Thanks Jo for a 5⭐ service

Vicky · 14 June 2019

★★★★★ 5/5

Google

My partner and I have just bought a property marketed through Jo and BPS. The transaction wasn't a straight forward one and Jo was so helpful and professional in handling the various bumps along the road. I really feel she went the extra mile to get the sale through and was genuinely lovely to deal with. Should the time come when we want to sell our house, we know who our first choice of agent will be. I wish Jo all the best of luck with her business!

Emily · 14 June 2019

★★★★★ 5/5

Google

We bought a property that was sold through BPS and we were happy with the whole process every step of the way. Jo was incredibly helpful and always very quick to respond to even the smallest query before, during and indeed after the sale. Nothing felt like it was too much trouble and Jo provided a thoroughly professional and comprehensive service right the way through. We would definitely not hesitate to use BPS should we ever decide to buy or sell again in the future and I would certainly recommend Jo to family or friends.

Hayley · 14 June 2019

★★★★★ 5/5

Google

Ayshea and Kirstie have been an absolute dream, their professionalism and help has been invaluable in supporting us to sign as tenants for a property. Cannot recommend enough! Thank you for all your help!!

Helen · 30 August 2024

★★★★★ 5/5

Google

Fantastic team. Great professional service. Will definitely use again.

Hayley · 26 July 2025

★★★★★ 5/5

Google

I can't recommend this estate agent enough - we had an acceptable offer on our house in just 3 weeks, in winter!!! A completely different approach to the norm....friendly 5 🌟 service, pro active sales, attention to detail, fantastic communication with honesty and reliability, really competitive fees and just an all round lovely experience! (Never thought I'd say that about an estate agent! 😂) If you're thinking of selling your property, GO WITH JO!!! 🏆🥉

Julie · 13 June 2020

★★★★★ 5/5

Google

Fantastic service from start to finish. Definitely the best estate agents we have ever dealt with. Jo and her great team make selling your house so simple. Whenever you ring they are all up to date with your sale and they are such a lovely happy team. Hope to do business again soon and thank you all ..

Lin · 11 October 2022

★★★★★ 5/5

Google

We had an absolutely fantastic experience purchasing our first home with BPS as the agents. Jo, Ayshea and the whole team were extremely responsive to messages, and were without exception friendly, professional and efficient. If we ever decide to sell our property we will definitely be choosing them and can wholeheartedly recommend the agency to anyone.

James · 11 October 2022

★★★★★ 5/5

Google

Exceptionally hardworking and responsive team! I had two sales fall through and the team at BPS we’re on the case getting my property back on the market and viewings booked all in the same day! I couldn’t recommend BPS highly enough. Thank you for your support during the stressful times. You and your team are amazing. Thank you!

Louise · 13 June 2022

★★★★★ 5/5

Google

Jo & her staff are an excellent estate agents to deal with. Went above & beyond with the sale of the property and always on hand. The photographer is brilliant and the service received is 5 star from start to finish x

Lucy · 11 October 2023

★★★★★ 5/5

Trustpilot

Smooth transaction

Team full of professionals, always listening to your needs and great, responsive communication. You can tell they always have excellent custommer service in mind when dealing with you. Pleasure to do bussiness with. Well done team.

Martin · 13 February 2024

★★★★★ 5/5

Trustpilot

5 star service ⭐️

Good old customer service at its very best…. Jo and her team were extremely helpful, professional and friendly. The purchase wasn’t without it’s problems but the communication was great and we never felt the need to chase as we were kept up to date regularly. Nothing too much trouble, would definitely recommend. Thank you 😊 Nicki & Martyn

Nicola · 12 February 2022

★★★★★ 5/5

Trustpilot

Jo was highly recommended to us by…

Jo was highly recommended to us by friends and she was so friendly right from the start and such a pleasure to deal with. Jo and her team are very professional and nothing is a problem for them. So I can only say thank you again to Jo, Kirstie and Ayshea for the friendly, helpful and exceptional service you have provided for us and we are very grateful. Best wishes Kim and James

Kim · 3 October 2023

★★★★★ 5/5

Google

Thank you Jo and team for an outstanding job on the sale of our house. Everyone made it seamless and so easy . Thanks for the lovely gesture of a bouquet of flowers really appreciated, thanks everyone bye bye Malton!

Steven · 11 October 2023

★★★★★ 1/5

Google

Don’t even bother will get turned down if you have universal credit, she thinks your too young or can’t afford it or if she just doesn’t like u apparently, very prejudiced and wasted lots of time with viewings forms deposits and then to decline

Lucy · 13 June 2023