Boutique Property Shop Malton reviews

★★★★★ 5/5

Google

I went to their office this morning to sign a rental agreement. Access was good (I was in a wheelchair). Instantly felt welcome and great to chat with them all. Well organised from the get go and made the whole process easy and relaxed. Really recommend. Great team👍 …

Trailer · 11 July 2026

★★★★★ 5/5

Google

I had a really awful flat to sell. I asked a number of estate agents to view the property over a two day period. The Boutique property shop were by far the best......in terms of valuation, time keeping, professionalism and after visit support. Other estates agents were condescending towards me as though myself and my property were beneath them and i was a nuisance for even asking for their services. Kirsty and Jo were brilliant in every way and were very supportive at every stage. You will not find better. They were also exceptional value for money. Thanks Steve W.

BFG · 16 October 2025

★★★★★ 5/5

Google

Jo and her great team including Ayshea and Kirstie made the process of selling our home in Bridlington very easy. They helped answer many questions about this stressful time and created a smooth transition as is possible. A professional team at a great % selling rate with very quick updates to Rightmove when required. Accurate photographs, good advice on presentation and pricing was very accurate (unlike other unrealistic over-pricing by local competitors). This company are thoroughly recommended. Steve and Linda, Hull.

Rarelesserspotted · 11 October 2025

★★★★★ 5/5

Google

We had a brilliant experience with Boutique Property Shop from start to finish. Everyone we dealt with was friendly, approachable and really supportive throughout the whole process, making what can be a stressful time feel much easier. The photos, video and online marketing were excellent. Everything showed the house at its best, and the results spoke for themselves. We had two full asking price offers within 24 hours of the property going live, which completely exceeded our expectations. Communication was always prompt, and we felt looked after every step of the way. We’d happily recommend Boutique Property Shop to anyone looking to sell their home. Thank you for making the whole process so straightforward!

Andrew · 11 August 2026

★★★★★ 5/5

Google

We bought a property via Boutique Property Shop using the modern method of auction. We were a little uncertain having never purchased in this way before, but the ladies guided us through the process and made sure everything ran smoothly. I was particularly impressed that it didn't matter who picked up the phone, they knew who I was and had full knowledge about our purchase and what stage it was at. Thank you everyone for a friendly and professional service.

Sarah · 11 June 2026

★★★★★ 5/5

Google

We have an amazing experience buying our first home with BPS. We were lucky that the vendors chose BPS as they made the process super easy. The team are lovely and they have really responsive and supportive throughout this process. Should we ever need to sell this home, we would be reaching out to BPS to handle the sale

Megan · 11 August 2026

★★★★★ 5/5

Google

We bought a property from the lovely team at boutique property shop. They kept me in the loop, were friendly and accommodating. We were unable to collect the keys at completion and they even sent them through the post for us. Definitely a positive experience. Thank you! ⭐️⭐️⭐️⭐️⭐️

Rachel · 11 August 2026

★★★★★ 5/5

Google

First time selling and the ladies at boutique helped and advised. Great service and nothing was too much trouble for them. Even had someone back out the sale and they had sorted it without another buyer the same day. Thank you

Sara · 20 September 2026

★★★★★ 5/5

Google

We have known Jo for many years and once again Jo and her excellent Team have given us a personal, professional and friendly service with the quick sale of our property. Always available via telephone ( not just ' office -hours only', - like other Agents ). All enquiries / emails answered/returned quickly which is much appreciated. Will continue to recommend,! Thankyou to all at Team BPS!! Trevor and Angela

Trevor · 16 February 2026

★★★★★ 5/5

Trustpilot

Full Asking Price Offers in Just 24 Hours!

We had a brilliant experience with Boutique Property Shop from start to finish. Everyone we dealt with was friendly, approachable and really supportive throughout the whole process, making what can be a stressful time feel much easier. The photos, video and online marketing were excellent. Everything showed the house at its best, and the results spoke for themselves. We had two full asking price offers within 24 hours of the property going live, which completely exceeded our expectations. Communication was always prompt, and we felt looked after every step of the way. We’d happily recommend Boutique Property Shop to anyone looking to sell their home. Thank you for making the whole process so straightforward!

ANDREW · 14 July 2026

★★★★★ 5/5

Google

Having recently purchased our new home in Yorkshire we were fortunate that the vendors had chosen Boutique Property Shop to sell their property!! As buyers we couldn't have been more impressed with the service we received from Kirstie, Jo and Ayshea. Nothing was too much trouble, communication was excellent and their professionalism was second to none. They are all lovely people to deal with and should we ever need to sell our property, we wouldn't hesitate to instruct them to handle the sale for us. Thank you to the entire team, you were amazing from start to finish.

Colin · 11 October 2025

★★★★★ 5/5

Google

I could not recommend Jo and her team at BPS high enough! When deciding to sell our property in Bridlington we had numerous local agents come and provide us with a valuation. Jo was so positive, keen and seemed genuinely interested in marketing and selling our property for us. She was far and away the best agent we saw! That continued all the way through the process, we got regular updates and feedback from viewings and Jo went above and beyond to make the sale of our property stress free for us, making calls and enquiries to help move things along as quick as possible. Jo is friendly and knowledgeable about all things house selling related and was never too busy to offer advice or support, we are very grateful and pleased we chose BPS! Thankyou!

Sophie · 11 October 2025

★★★★★ 2/5

Google

An overall rollercoaster of an experience with BPS. When I first met Jo I was so excited about the concept of working alongside them to sell our home. I felt like the ladies were on a similar wave length and would provide a really supportive service. Which is now advertised as 24/7. However after been a little up and down to if we even wanted to sell and eventually going for it. Things felt like they’d changed with the team it went cold and really disconnected. Communication was very limited unless you contact them directly and this needed to be Monday-Friday to get a response generally outside working hours. I had two occasions where I did get hold of the team to be advised I would be called back due to them been busy and wasn’t. One member of the team was so dismissive and blasé of me that I no longer wished to speak to them. I was mislead to about an offer on the property which felt like it was a ploy to get us on the market two days after we retracted. An offer which was too good to miss and was never the truth. I was made to feel guilty about someone having to attend a viewing on a Saturday. We wanted a quick no hassle sale, we were only selling cause of the house we were buying however it was possibly the most stressful thing I’ve ever gone through so much so I didn’t even want to drop keys on completion with them and I posted through the door of the house we sold. Our buyer was sold as a “golden ticket buyer” however that was also not true and the whole thing was massively disorganised. BPS strike me as a company who are for the buyer and not for the seller which is odd considering the seller is the one who forks out to pay for them. Without the estate agent we were buying through, an excellent solicitor and incredible mortgage broker I don’t think we’d have done it. BPS felt very much in the background of everything going on and on multiple occasions I was asking for them to follow up on things regarding the sale or knew more information than themselves regarding what was happening. Which I’m guessing would be frustrating for them however I was exceptionally proactive in ensuring everything was where it needed to be due to a limited time window that was available to work with. I would say that the photographer used by the company would be the only highlight.

Alice · 11 October 2023

★★★★★ 5/5

Trustpilot

Faultless Service

On valuation day as Jo was leaving she said "I will sell your house" and my goodness me 4 weeks later she did. We had been with another local agent and had not heard anything from them for weeks no contact and no viewings. Went on with Jo and the team and wow within a few days the phone was ringing with viewings. A couple of offers forwarded ( one had to sell) and bingo we were sold. After sales simply excellent kept updated throughout. Ayshea and Kirstie were brilliant cannot fault them one bit. Well done |Jo and the team well done Boutique Property Shop.

Clive · 26 September 2023

★★★★★ 5/5

Trustpilot

Faultless Service

On valuation day as Jo was leaving she said "I will sell your house" and my goodness me 4 weeks later she did. We had been with another local agent and had not heard anything from them for weeks no contact and no viewings. Went on with Jo and the team and wow within a few days the phone was ringing with viewings. A couple of offers forwarded ( one had to sell) and bingo we were sold. After sales simply excellent kept updated throughout. Ayshea and Kirstie were brilliant cannot fault them one bit. Well done |Jo and the team well done Boutique Property Shop.

Clive · 26 September 2023

★★★★★ 5/5

Google

We recently sold our first house with BPS and the team were great. We wanted our house on the market very quickly due to seeing a property we liked and were really impressed with how fast they moved. Our initial meeting with them was on Monday and the house was up and on the market by the Friday. They were all really supportive and reassuring with us as we were navigating the house selling process for the first time. Thank you for everything, it's very much appreciated!

Paige · 13 September 2025

★★★★★ 5/5

Google

We are very grateful to Jo, Kirstie and Ayshea for their support and efforts in progressing our house sale. After a disappointing and disheartening experience with another agent, we appointed BPS. What a breath of fresh air! From initial enquiry through to completion, we felt supported and confident that we were all working together as a team. We were given good advice and our expectations were always managed professionally and politely. Thank you all very much indeed.

James · 11 October 2025

★★★★★ 5/5

Google

Excellent buying process from start to end. Thanks to Jo and the Team for going that bit extra for a timely completion

Ocean · 10 October 2026

★★★★★ 5/5

Google

From the first meeting with Jo, it became apparent that she is a very efficient professional. This was demonstrated throughout the sale of my parents property, which was managed extremely well. As the property was empty and I live in the south of England, I relied completely on the support i received from Jo and her team, which was flawless. Communication was always polite and responses were expedited quickly. There was a lot of interest generated in the property and a sale was secured quickly. I would without hesitation recommend Jo and her team to anyone selling a property. Thank you ladies, a first class job!

Julie · 11 October 2022

★★★★★ 5/5

Google

I can highly recommend the Boutique Property Shop team, but, in particular Ayshea and Jo. I have just completed on the purchase of a property that BPS were marketing and throughout the whole transaction I was very extremely impressed with the consistently high level of care and professionalism that was offered. I have decided that if I do ever decide to sell my new home, at some (hopefully) distant time, I will definitely use the team to market it for me! A very BIG and sincere thank you.PositiveResponsiveness, Quality, Professionalism, Value

John · 13 June 2022

★★★★★ 5/5

Trustpilot

Excellent service

From start to finish when buying my house, BPS were excellent - keeping me up to date via phone, rather than email, which was a refreshing change. The girls in the office were helpful and friendly and I would definitely recommend them to anyone selling their house. It felt like it was a real personal service and I wasn't just a 'number'.

Paula · 11 July 2026

★★★★★ 5/5

Google

We’re first-time buyers, we bought our first home from BPS. They communicated regularly throughout the process which helped reduce our anxieties 😊 …

Katie · 11 August 2026

★★★★★ 5/5

Google

They sold my house for me at a better price than my local agents. Very easy company to deal with. Would definitely recommend them.

Sharon · 11 July 2026

★★★★★ 5/5

Google

Great business, Jo is amazing at her job. Would definitely recommend!

Aimee · 20 September 2026