Sherry FitzGerald O'Donovan Mallow reviews

★★★★★ 5/5

Trustpilot

Excellent support for mortgage and mortgage insurance

Chris and Ivana were excellent throughout the whole process and helped us close in a timely and easy fashion. Job well done!

Jose · 24 August 2023

★★★★★ 5/5

Google

Highly recommend sherry Fitzgerald mallow. Currently renting with them since November 2022 and Joan in reception went above and beyond for us in order to suit which house we wanted. Always friendly and beyond helpful.

Edwina · 24 October 2023

★★★★★ 3/5

Trustpilot

Sherry Fitzgerald as Mortgage Brokers

My review actually relates to Sherry Fitzgerald's mortgage broker service.I was disappointed with the service but my situation was complicated by the fact that I was remortgaging and staff shortages in PTSB and in fairness to Sherry Fitzgerald when I complained they eventually dealt with it to my satisfaction.So I would simply say to potential customers that you keep a very close eye on the process as the banks are short staffed and the brokers can lose focus when it's such a drawn out process.

David · 16 May 2022

★★★★★ 1/5

Google

No flexibility for viewings if you work nearly impossible to arrange a viewing

Oaten · 8 November 2025

★★★★★ 5/5

Google

From the very first contact, you can feel the professional yet considerate approach. Joan's communication, follow-ups, actions and feedback are exactly what you would ask for from the services. Couldn't recommend more!

Dalibor · 24 October 2023

★★★★★ 5/5

Google

Excellent support by Joan and Jayne from rental house to buying a home , highly recommended.

Jumshith · 26 August 2024

★★★★★ 5/5

Trustpilot

Sherry FitzGerald Letting

The Team at Sherry FitzGerald Lettings have been amazing to deal with! They kept us up to date throughout the whole process from viewing to getting the keys. They were excellent at coming back to us when we had questions or didn't understand anything. Really super nice team- Delighted to be renting with them.Eimear & Rory

Eimear · 18 March 2024

★★★★★ 2/5

Trustpilot

At least lock the house up after viewings!!!

While the staff where very pleasant to deal with in general 2 things really sub standard.The first was that on visiting the house 2 days after they conducted a viewing i went to check the house and found the back door had not been locked and had been swinging open for since the view, surely one lesson of being an estate agent is lock up the house before you leave. in response i got a lame sorry.The second was that before the sale was complete the buyers want access for builders to take measurements, the sherry fitz agent then let them tear wall paper off the wall of one of the bedrooms. I asked for an explanation by phone, email and was studiously ignored.

House · 27 February 2022

★★★★★ 1/5

Trustpilot

Terrible company to deal with

Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.

David · 21 February 2022

★★★★★ 5/5

Trustpilot

We bought our first house recently and…

We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy

Magda · 18 October 2024

★★★★★ 5/5

Google

5/5 - Exceptionally helpful and professional; could not ask for better.

Brendan · 25 September 2024

★★★★★ 1/5

Trustpilot

Purchased new house through Sherry Fitz

Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!

Dinesh · 13 October 2021

★★★★★ 3/5

Trustpilot

If you are renting

If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be

Daithi · 28 August 2021

★★★★★ 3/5

Trustpilot

Slow

Found any sherry Fitz franchise I've tried to contact to be very slow to respond if they responded at all.

Danielle · 2 July 2025

★★★★★ 1/5

Trustpilot

Unfortunately I am living a nightmare…

Unfortunately I am living a nightmare due to Sheery Fitzgerald. Im renting an apartamento for 2600 eur/month for almost 6 months and still didnt receive any one for Maintance and inspection. I currently dont have hot water neither heating system, for 2 days. They dont give any support, and the answer is "we need to wait", no other option presented. They "makeup" the apartment for the view before renting, when you move in, you start finding that the apartment is totally in bad conditions. Repeating, it is a 2600 eur/month apartament, now a old one. If you looking for a rent, do not rent with Sherry Fitzgerald, after signed the contract you are totally alone!

Guilherme · 8 January 2021

★★★★★ 1/5

Trustpilot

Avoid their incompetent Lettings agents

We used SherryFitzgerald to manage our rental property in D8 for 2 years. During the period, they inspected the property 4 times and told us it was all ok to be re-let. However on my own inspection I found serious water damage in 3 area that were totally ignored and cost 1000’s to put right. After a complaint was raised and followed up, nothing was admitted so we fired them! They are incompetent and just want to churn properties. Avoid! Avoid! Avoid!

David · 12 November 2020

★★★★★ 5/5

Google

Very proffesional and easy to deal with.

Marcas · 26 August 2024

★★★★★ 1/5

Trustpilot

My personal experience with their…

My personal experience with their Galway branch in particular Tony Kavanagh has been very negative, issues dealt with in a highly unprofessional manner.

Alan · 18 February 2022

★★★★★ 5/5

Google

I sold my house in 2022 Michael o Donovan,and staff were kid, caring,understanding,--ready to listen,and give advice-- certainly 5 stars.

Mai · 24 October 2023

★★★★★ 5/5

Facebook

Bought my first house with Mary in 2015. Would highly recommend sherry Fitzgerald o'donovan. Mary was extremely helpful and was always at the other side of the phone or email to answer any question.

Jennifer · 4 December 2017

★★★★★ 5/5

Google

A challenging sale given the property location however Ed surpassed what I ever expected in terms of sale price. The service that he and his office provided was second to none and I would happily recommend Sherry Fitzgerald O Donovan to any of our friends and family.

O · 27 January 2024

★★★★★ 5/5

Trustpilot

Outstanding service from start to…

Outstanding service from start to finish.

Maciek · 9 September 2025

★★★★★ 5/5

Trustpilot

A very positive experience

Barry Ensor in the Rathmines office was a pleasure to deal with, I always felt he was looking after my best interest, he was really helpful and always ready to offer advice. I felt he gave a very professional service and I would highly recommend Sherry Fitzgerald to anyone thinking of buying or selling a property

Kathleen · 3 June 2023

★★★★★ 1/5

Trustpilot

Terrible experience from start to…

Terrible experience from start to finish. Rented me an apartment with dog urine ava mold everywhere. Very slow to fix things during the tenancy. Kept my deposit at end for no reason.

Liz · 28 June 2022