Trusted Agent profile · Maidstone
Verified
★★★★★
956 reviews across 2 platforms
15a King Street, Maidstone, ME14 1BA
Robinson Michael & Jackson's office in Maidstone, at 15a King Street, is rated 4.9 out of 5 across 956 reviews on two platforms, including 955 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards, one of seven awards Robinson Michael & Jackson won in 2026.
The Trusted Agent 2026 results for Robinson Michael & Jackson, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
5/5
GoogleMy experience with Robinson Michael & Jackson was fantastic during the sale of my house. After having an awful experience with another estate agent, Jody was a breath of …
Hi Alex, Thank you so much for your fantastic review! ⭐⭐⭐⭐⭐ We're so happy to hear that … More
5/5
GoogleEllie at RMJ Maidstone was incredibly helpful and professional when I had a property enquiry. She was friendly, knowledgeable, and made the whole process much smoother. Highly recommend her assistance!
That's fantastic to hear! 🤩 We're so pleased that Ellie at RMJ Maidstone was incredibly helpful and professional with your property enquiry! 🏠 Knowing she was friendly and knowledgeable, making the process smoother, is exactly what we aim for! ✨ Thank you for the high recommendation! 🙏 …
5/5
GoogleEllie was very professional and made us feel at ease immediately. She had alot of knowledge about the property and was patient when we kept going back in the rooms.
That's absolutely fantastic to hear! 🤩 We're so pleased that Ellie was very professional and made you feel at ease immediately! ✨ Her great knowledge and patience is exactly what we aim for. Thank you for sharing your positive feedback✨ …
5/5
GoogleWe want to thank Ennis Richards and his team (Sam Woods) for such professionalism and great communication whilst finding a tenant for our property. Ennis and his team (Sam) worked with us in such an open and honest manner,. The communication was spot on and they were very patient in dealing with queries and ensuring that our needs where met. We highly recommend Ennis and his team anytime. Thank you so much for patiently working with us! We are definitely looking forward to working with you and your team again. Thank you!
Good morning Gloria, Thank you for your kind words regarding Ennis and Samuel and the service you received. It was a pleasure to work with you and find suitable tenants for your home. We're delighted that yourself and Ben are happy with the process. We're certainly looking forward to working with you again! Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleI have been speaking with Robinson Michael & Jackson for a few weeks now as they have been assisting us in our new property search. They have been helpful, but in particular Ellie has been extremely helpful, Ellie has always kept us in the loop with any new properties she thinks we may like and generally has just been extremely thoughtful, understanding and prompt on her arrangements and communication with us. So far, great customer service from the team!
Good afternoon Yeliz, Thank you for your kind review regarding the team and Ellie in particular. We're delighted you've been pleased with the service provided so far. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleEllie is super helpful and kept is up to date with booking viewings etc. Great service!
Thank you for your positive feedback. We’re pleased to hear that Ellie provided clear communication and excellent service throughout your viewings. Kind Regards, Robinson, Michael and Jackson
5/5
GoogleI've been extremely delighted with the service from Robinson Michael & Jackson Maidstone branch for their professionalism and support during my search to rent a property. The entire process from viewing to paperwork processing was seamless. Special mention goes to Sam Wood for his patience and always having a smile on his face. Sam was constantly updating me with progress of things and he was incredibly responsive to my queries. And Ennis Richards who was timely with information. Thanks to all the team for making the entire experience stress free. I will definitely recommend you to all my friends and family. You're the best and will use you again. Thank you!
Hi Pearl, Thank you for the kind words regarding the team. It was a pleasure to work with you throughout this process and we wish you every success in the future! Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleBig shout out to Sophie Osman - Property Management Team Leader at the Rainham & Gillingham - friendly, efficient and great at keeping me posted - very grateful (-:
A big thank you for your kind words! 🙌🏡 We’re thrilled Sophie could be friendly, efficient, and keep you updated 🌟😊 …
5/5
GoogleGreat experience with Erin , viewed a few properties with Erin she is so knowledgeable and answered all questions, the whole team gave me quality service . Nikki , Erin and Libby honestly were amazing and couldn’t recommend more for a landlord!
Thank you for a great review. We are thrilled that you had such a great level of service from Erin and the team. Thank you for choosing us and we wish you all the best with your new tenant! Robinson Michael and Jackson Maidstone Lettings Team
5/5
GoogleI would like to THANK Jody for a very nice chat, for her help and good advice to me on a scary (to me) path of property investment!
Thank you so much for your kind words! 🌟😊 We’re thrilled Jody could provide helpful advice and support on your property journey 🏡 …
5/5
GoogleEllie was really helpful in finding us a tenant for our property. She was efficient and organised. Would definitely recommend her and the company. Many thanks to Ellie
That's wonderful to hear! 😊 We're so glad Ellie was really helpful, efficient, and organised in finding a tenant for your property! 🏡 Thank you for the definite recommendation for both her and the company! 🌟 We'll pass on your thanks! 🙏 …
5/5
GoogleRecent experience with staff here has been great. With Jody being excellent and super organised, checking in and providing regular updates re: progression. The check-ins are scheduled , however if any key updates come in-between, this is still communicated. Thanks.
Thank you for your review! We are pleased to hear that Jody has been so helpful throughout the process. We wish you all the best in your new property :) Robinson Michael and Jackson Maidstone
5/5
GoogleEllie was very helpful in getting our viewings booked in and was very quick with replies to any questions or assistance
Thank you for your glowing review! 🌟 We're delighted Ellie was so helpful with booking your viewings and super quick with all your questions 😊🏡✨ …
5/5
GoogleI have dealt with this company a few times while house hunting, and they have always been extremely helpful and friendly. Ellie has always been very supportive and attentive. I would definitely recommend them if you are looking to buy or sell a property.
Thank you for your kind review and recommendation.We are delighted to hear that you have had positive experiences with our team during your property search. … More
5/5
GoogleI’d like to thank Jody for all her work in the purchase of my property,nothing was a problem for her and all question were replayed to quickly
Hi Darrren, Thank you for your kind review! ⭐⭐⭐⭐⭐ We're so glad to hear that Jody was able … More
5/5
GoogleSpoke to Tilly over the phone about enquiring about a house. Was more than happy to help and made everything super clear. Big thank you to Tilly!
Hi Cameron, Thank you for your great review! ⭐⭐⭐⭐⭐ We're so glad to hear that Tilly was able … More
5/5
GoogleWe viewed some properties with Tilly and she was really welcoming and lovely. She answered our questions and made the experience a positive one - thanks Tilly!
Hi Holly, Thank you for your lovely review! ⭐⭐⭐⭐⭐ We’re so glad to hear that Tilly made … More
5/5
GoogleEllie was fantastic with all her help and really made the difference ensuring I had everything sorted and all needs were met perfectly. Can’t recommend highly enough
Thank you so much for your amazing review! 🌟😊 We’re thrilled Ellie could make such a positive difference 🏡 …
5/5
GoogleExcellent Sales Negotiator; has a very good knowledge about the house and the area. Very friendly and welcoming! Tilly is an asset to Robin Michael & Jackson!
Thank you so much for your wonderful review! 🌟😊 We’re thrilled Tilly’s knowledge, friendliness, and welcoming nature made such a positive impression 🏡 …
5/5
GoogleJody has been our sales progresser for our purchase. Her communication has been superb. We have felt very lucky to have had her helping with it. …
That's wonderful to hear 🤩 We're so pleased that Jody's communication as your sales progressor has been superb! 🌟 We feel lucky to have her on our team, and we're thrilled you felt so well-supported during your purchase! 🏡 Thank you for sharing! 🙏 …
5/5
GoogleI would like to sincerely thank Jody Collins from Robinson&Jackson agency for her excellent support and professionalism. She made the whole process smooth and stress-free. Highly recommended!
Thank you so much for your kind words! 🙏✨ We’re thrilled to hear that Jody made the process smooth and stress-free for you 🏡💼. Your recommendation means the world to us! 🌟😊 …
5/5
GoogleI had a great experience with Robinson Michael and Jackson. The lettings team was professional, responsive and supportive throughout the whole process. You honestly get what you pay for, other agents may be cheaper but you really get …
Thank you so much for the fantastic review! We are thrilled to hear that you had such a positive experience with our lettings team. Kind regards, Robinson Michael & Jackson Maidstone Lettings Team
5/5
GoogleMy point of contact Jody is amazing in her job, she is very responsible and trustworthy. I am very optimistic and confident with the process of buying property as a first time buyer as I fully trust the whole team at Robinson Michael & Jackson in Maidstone and their capabilities. Thank you guys for being so quick in your replies and responsible for your clients. Myself as a client I am very happy with all your assistance so far.
Hi Manuela, Thank you for your kind words regarding Jody and the team, it's very much appreciated! It's been a pleasure assisting you in finding your new home. Many thanks, The Robinson Michael & Jackson Maidstone Team
5/5
GoogleTilly is very friendly and professional, good customer service
Thank you so much for your kind words! We’re delighted to hear that you had a positive experience with Tilly. Kind Regards, Robinson, Michael and Jackson
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Robinson Michael & Jackson, Maidstone won Platinum; Robinson Michael & Jackson, Rainham won Platinum; Robinson Michael & Jackson, Gravesend won Platinum; Robinson Michael & Jackson, Strood won Platinum; Robinson Michael & Jackson, Walderslade won Platinum; Robinson Michael & Jackson, Chatham won Gold; Robinson Michael & Jackson, Sittingbourne won Gold.
