Trusted Agent profile · Maidstone

Period Homes by Simon Miller Maidstone reviews

4.8

★★★★★ Excellent

554 reviews across 2 platforms

36 King Street, Maidstone, ME14 1BS

Period Homes by Simon Miller's office in Maidstone, at 36 King Street, is rated 4.8 out of 5 across 554 reviews on two platforms, including 150 Google reviews rated 4.9.

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4.9 / 5

150

Reviews on Google

This office

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404

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Maidstone office, from every platform, shown as written. First names only.

5/5

Trustpilot

Right from finding my long searched for …

Right from finding my long searched for bungalow, I found Lucy and her team from Richard the Manager to the admin staff to be very helpful, focused and proactive in both selling my new found property very quickly to processing the purchase of my new home. I wouldn't hesitate to use the Simon Miller team again and would highly recommend them in a very competitive market.

Brenda · 4 November 2017

Agent replied · 17 June 2024

I agree with your comments that the market is extremely competitive. The Bearsted team is committed to providing exceptional levels of service which enables us to stand out against our competitors. Both Richard and Lucy are extremely grateful to hear such positive feedback about the service they provide.

5/5

Trustpilot

Excellent Professional Service

We were recommended to use Simon Miller by a friend . in every respect the service provided was totally professional and promptly responded to all requests. Their method of identifying potential buyers and the selection process is effective .Thanks to Wasim and his team including of Gemma, Liberty, Jeremy and others -- always available .

Anthony · 31 October 2021

Agent replied · 17 June 2024

I'm pleased your friend chose to recommend our services and am even happier that our service met with your approval. Perhaps I could ask that you recommend us to your friend and family in the future. Thank you.

5/5

Google

Simon Miller were great from start to finish, finding the perfect balance of professionalism and friendliness which would encourage me to not only sell my house through them but also purchase. My mantra beforehand would be that you’re investing in the person or team to sell your house and they certainly lived up to expectations in that regard. The team were all incredibly helpful both on the viewings through to the follow up admin that comes after and can often be very stressful. The latter which Kelly and Wasim in particular helped with no end often going above and beyond with and I’m greatly appreciative of, as we navigated multiple unexpected stressful scenarios on the conveyancing side. Thanks to all the Simon Miller team and an overall incredibly positive experience with the Maidstone Team.

Michael · 16 January 2024

Agent replied · 14 June 2024

Thank you very much for your glowing review! We're thrilled to hear that our team at Simon Miller struck the perfect balance of professionalism and friendliness throughout your selling and purchasing journey. It's wonderful to know that Kelly, Wasim, and the entire team were incredibly helpful, especially during the sometimes stressful admin and conveyancing phases. We greatly appreciate your kind words and are delighted to have provided you with an overall positive experience. Thank you for choosing Simon Miller!

5/5

Trustpilot

We sold our house with SM and to be…

We sold our house with SM and to be honest they where brilliant. The move was not at all straight forward and it was very stressful as most moves are . Libby was always checking on what was happening and keeping us up to date . She was so helpful. Wasim the manager was very professional and helped us also . If I ever was going to sell again I would definitely choose SM .Thank you to all the staff at SM for your help and mostly your patience

Joe · 28 September 2022

5/5

Google

From start to finish Wasim has always been more than helpful and I was kept updated with the progress throughout. Would definitely use this estate agents in the future.

Luke · 14 December 2025

Agent replied · 17 April 2026

Thank you so much for your kind review. We’re delighted to hear that Wasim kept you fully updated and provided such … More

5/5

Trustpilot

Great work in pressured circumstances!

It was a tricky start to the process, our first set of buyers were not the most proactive and the lady at SM who initially dealt with our matter was not as proactive either. However, after our first buyers pulled out Kelly was very quick to pick things up and, knowing our purchaser was placing a lot of pressure on completing quickly, as well as the added pressure of our mortgage deadline, Kelly swiftly secured a second buyer. Matters vastly improved when Kelly took over! She was on the ball, and very proactive, chasing up our buyers, their buyers, the various solicitors in the chain and also helping me chase our managing agents/developer for information. I would not hesitate to recommend Kelly at SM. She did an amazing job getting everything in place before the deadline. Shoutout to Tony as well who I know was diligently working away in the background for us as well, and whenever Kelly wasn't available he would be there to do whatever needed to be done. Both of them are clearly very knowledgeable and experienced - a great team. Thank you so much!

Collins · 23 September 2022

5/5

Google

Wasim and the team at the branch on King Street are amazing and have been so helpful during the whole process of selling my home. I would highly recommend them. Nothing was ever too much of a problem for them.

Josie · 15 June 2023

Agent replied · 14 June 2024

Your recommendation means a lot to us, and we're grateful for your positive feedback. Thank you for choosing our company and for taking the time to leave us a 5-star review.

5/5

Trustpilot

Was very pleased with my experience…

Was very pleased with my experience with Simon Miller Estate Agents.On meeting Jeremy Bancroft at the property he came across very professional, very polite & explained every step of the process of selling the property. Also would like to mention Wasim Amir & Gemma Reynolds who would contact me with regards to property of any developments in the process of the sale if Jeremy was not available. Once again both very polite & professional.Very grateful for all they done, would definitely recommend their services.

Miranda · 5 September 2022

5/5

Trustpilot

Proactive, positive and pleasant team

After a disappointing experience with another local agents, Tony and his team at West Malling were a refreshing breath of fresh air. They were proactive throughout the sale, lining up viewings and keeping me informed throughout. They were also a pleasure to deal with and I’d like to thank them for all their hard work in securing the sale of my property.

Kathleen · 28 September 2019

Agent replied · 17 June 2024

West Malling is a busy and successful office with highly motivated sales staff. The West Malling team will be delighted with your comments. I am pleased your experience like so many others was a positive one.

5/5

Trustpilot

5* Service from Kelly and the Larkfield Team

We would highly recommend the Larkfield team, in particular Kelly and Tony, to anyone looking to sell or buy a home. From our first meeting with Tony we were sure that we would sell our home through Simon Miller, he is a very down to earth guy who we could tell had a wealth of knowledge of the area. Our home is on a very popular estate and we had a buyer secured within a couple of weeks. The team then worked tirelessly to find us a property which ticked all of our boxes and trust me there were many! After viewing around 4 different properties, they struck gold, finding us a perfect family home before it had even gone live on the market! We put in an offer and it was quickly accepted. Unfortunately our original buyers pulled out but the team were quick to get our house back out there on the market and it was sold again in 2 weeks, they even managed to ensure our purchase didn't fall through which we will be forever grateful for. It was then a gruelling 4/5 months for all involved but especially Kelly, having to deal with an incompetent solicitor. Kelly spent hours of her time emailing, calling, trying to ensure that nothing fell through and that progress could be made. It was a long and stressful journey for us but ultimately I do feel it could've been 10x worse had it not been for the work and service that Kelly and the Larkfield team provided.We are happy and settled in our new home and it is all thanks to Simon Miller, thanks a million.Lucy, Andy and Zachary.

Lucy · 25 August 2022

5/5

Trustpilot

Having recently returned from overseas

Having recently returned from overseas, i have to say i was completely out of touch with current processes and procedures associated with purchasing a house, added to this had to jump through various hoops for money laundering processes for overseas money.And this is where i must thank Jeremy, Wasim, Gemma and the rest of the team at Simon Miller for not only their expertise, but the ability to go that extra mile to make it all happen for me.Without question i would unreservedly recommend this team to anyone who wishes to have a stress free sale or purchase.So all it leaves me to say is thank you guys and every success for the future.

Pat · 15 August 2022

5/5

Trustpilot

I would highly recommend Wasim and the…

I would highly recommend Wasim and the rest of Simon Miller, Maidstone. Their kindness, professionalism and expertise made a very stressful situation a lot better and easier to bear.

John · 19 June 2025

5/5

Trustpilot

The Best Estate agent Team

If you read this and need an Estate agent don't look anywhere else and waste time!SIMON MILLER TEAM is your answer!It was great to work with Wasim and Libby.Very professional, friendly,polite and helpful people!I have met Wasim to valuate my property!After the conversation we had He totally won my trust and I cancelled the other 3 Estate agent valuations I had booked before to compare!So lovely,charming and pleasant to communicate with!My goals were a good price and a quick sale(I didn't want to drag it for 8 months and ruin my summer)Wasim promised me this and didn't disappoint!We sold for Much more than the asking price and within 2 months!I couldn't be any happier!!!Thank You Wasim and Libby!

Manol · 17 June 2022

4/5

Trustpilot

Property sold at asking price and on time.

My experience selling with them was that they were very good up to and during the sale date. Very efficient, prompt, and responsive. They sold the property on the sales day which is exactly what we wanted. We sold at asking price.They did allow non-progressable people to view the property, even those that weren't even on the market.Thought the sales progression was average at best. The online Property Portal is still out of date, even the day prior to completion it shows that only 50% of the sales process is completed, and that contract submissions are outstanding. But we got there in the end.Team are all friendly and helpful.

Lewis · 9 June 2022

5/5

Google

Just wanted to say thank you to Kelly Smith for all her hard work, Her level of service was outstanding and always kept me in the loop. If I ever sell my property I will definitely go straight back to Simon Miller & Company.

Tony · 8 November 2024

5/5

Trustpilot

Wasim and his team were excelent

Wasim and his team made the sale of my late cousins house a good experience. They worked hard to get the sale to completion. A little more updating would have been appreciated, but they always gave me information when asked. Thank you

Michael · 6 December 2024

5/5

Google

We truly cannot thank the team at the Maidstone branch of Simon Miller enough. Each member of the team worked above and beyond what we would have expected in order to sell our house. Wasim, Kelly, Brooke, Wesley, Jeremy & Gemma, you gave us a great experience and worked tirelessly throughout the process to not only provide a service but to also lend us support along the way. Would absolutely recommend you to any and all looking to sell in the Maidstone area.

Luke · 18 September 2023

Agent replied · 14 June 2024

Thank you for your heartfelt feedback! Wasim, Kelly, Brooke, Wesley, Jeremy, and Gemma went above and beyond to help sell your house. We appreciate your kind words and recommendation. Thank you for choosing Simon Miller Maidstone!

5/5

Google

Wasim provided a phenomenal service. For a process that is notoriously very stressful he made it much smoother and much easier to follow. I am super grateful to the whole team at Simon Miller for helping us through our first ever home purchase.

Lucy · 3 April 2026

5/5

Google

We were really pleased with the service from Wasim and his team at Simon Miller & Co. We wouldn't have found our dream home without him. Thanks, you have made our dream home a reality

Helen · 15 June 2023

Agent replied · 14 June 2024

I'm so pleased Wasim was successful in helping you to find your dream home. We are all very pleased for you and hope you will be very happy for many years to come! Thank You

5/5

Trustpilot

Best estate agents in maidstone

Best estate agents in maidstone. Wasim was amazing throughout the process of us purchasing our house. He always went above and beyond to help us and we cant thank him enough for everything he has done for us. Will always use Simon miller if we look to buy or sell again in the future

Rebecca · 21 June 2020

Agent replied · 17 June 2024

Thank you so much for leaving such a positive review regarding the service received from our company. Its imperative that we doing everything possible to keep things moving forward in what and challenging and uncertain times. I hope you're happy in your new home.

5/5

Google

Wasim has been excellent in the process of selling our house. I cannot thank him enough for his professionalism and help with the whole process start to finish. We purchased our house with him as well so feels right to have gone full circle, I couldn’t fault him or his team.

Rhaea · 15 May 2024

5/5

Google

Very helpful and friendly people. Thank you for everything 😊 …

Titi · 17 March 2026

Agent replied · 17 April 2026

Thanks for taking the time to leave us a 5 star review.

5/5

Google

Wasim, Kelly and the team were professional from start to finish. Kelly worked incredibly hard to help move things along to exchange. Thanks to all the team!

Ro · 17 November 2023

Agent replied · 14 June 2024

Thank you for the great feedback! We're thrilled that Wasim, Kelly, and our team provided professional service throughout. We appreciate your trust in us!

5/5

Trustpilot

Excellent service from Simon Miller

Excellent service from Simon Miller, particularly Hayley, she was always on hand to answer any queries we had and provide updates. As first time buyers we were not always sure on the process, however the team at Simon Miller in Larkfield were very supportive and helpful throughout.

Alannah · 8 November 2021

Agent replied · 17 June 2024

Hayley is always on hand to offer advice for our customers. She will be delighted that you have taken the time to mention her by name in your review. As a company we're delighted we were able to help you with your first purchase. Good luck.

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