Every review we hold for the Maidstone office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe were struggling to sell an inherited property through the usual route and decided to explore auctioneers. Paul Wood took the time to explain the process throughly and answered the many questions we asked. He always provided the information in an easy to understand way and used his experience to highlight the pros and cons of selling through auction. At no point did we feel pushed into making a decision. He allowed us the time and space to decide to go with Clive Emson Auctioneers - and we are so glad we did. A seamless experience from start to finish. Thank you Paul!
Jon · 8 July 2025
★★★★★ 5/5
TrustpilotExceptional service
We were struggling to sell an inherited property through the usual route and decided to explore auctioneers. Paul Wood took the time to explain the process throughly and answered the many questions we asked. He always provided the information in an easy to understand way and used his experience to highlight the pros and cons of selling through auction. At no point did we feel pushed into making a decision. He allowed us the time and space to decide to go with Clive Emson Auctioneers - and we are so glad we did. A seamless experience from start to finish. Thank you Paul!
Jon · 4 July 2025
★★★★★ 5/5
TrustpilotThank you Russell
We had Russell Hawkes visit us after three years of trying to sell our late mum’s house without success through local estate agents . He was brilliant, advising how the auction worked and how best to price the property to attract buyers. We were kept informed all the way and watched the auction on line. Thanks to listening to Russell and not being greedy and setting the price at an attractive level to entice buyers we sold the house at a figure well beyond our expectations and almost the price we were hoping for through estate agents. We would recommend Clive Emsons and especially Russell . Thank you so much
Ann · 14 April 2025
★★★★★ 5/5
TrustpilotTough Experience Went Well
Chris Milne got our HMO sold after two auctions and private offers. It was a tough experience. But Chris was helpful, gave good advice. Perhaps we'd have done better if we followed it more closely. Perhaps we were a little unlucky. Jade helpfully assisted. In this arena there are a lot of sharks. We believed that Clive Emson was working for our benefit as well as theirs.
L&L · 4 December 2024
★★★★★ 5/5
TrustpilotTough Experience Went Well
Chris Milne got our HMO sold after two auctions and private offers. It was a tough experience. But Chris was helpful, gave good advice. Perhaps we'd have done better if we followed it more closely. Perhaps we were a little unlucky. Jade helpfully assisted. In this arena there are a lot of sharks. We believed that Clive Emson was working for our benefit as well as theirs.
L&L · 4 December 2024
★★★★★ 1/5
Googleawful auction site - keeps stopping me viewing the catalogue without putting in all sorts of details (solicitor, credit card details etc) - so I won't be bidding without JUST LOOKING AT WHATS ON OFFER !
Michael · 27 March 2026
Agent replied · 18 April 2026
Thank you for your feedback. We’re sorry to hear that you experienced difficulties while using our website.
We’d like to clarify that it is not necessary to provide solicitor or card details to browse and view our property listings. These details are only required if you choose to register to bid on a property.
We’re sorry for any frustration this may have caused. Please give us a call on 0345 8500333, where a member of our team will be happy to assist you with any issues you may be experiencing.
★★★★★ 1/5
Trustpilotwouldn’t use this property auctioneers…
wouldn’t use this property auctioneers again if they offered their services to me for free, David Henwood Exeter branch rude arrogant person , very blunt when you need to ask him a question, told me a very low balling figure to start my property sale off at , my property sold under the hammer , then 28 days later the buyer backed out of the sale , never purchased , I was left with a £421 insertion fee paid to Clive Emson upfront this figure I’ve lost , Clive Emson didn’t offer me a refund , they then also took the whole £3000 auction fee and kept it for my themselves , I’m massively out of pocket , solicitor fees and Clive Emson fees,
Ryan · 14 September 2025
★★★★★ 5/5
TrustpilotOne of our favourite auction sites
One of our favourite auction sites. Staff are always polite, helpful and very professional. A human being answers the phone which, for other companies is becoming a rarity. Always an interesting selection of buildings and land to bid on. Best wishes, Russ McLean, Unique Property Bulletin.
Russell · 30 May 2026
★★★★★ 1/5
GoogleI wouldn’t use this property auctioneers again if they offered their services to me for free, David Henwood Exeter branch rude arrogant person , very blunt when you need to ask him a question, told me a very low balling figure to start my property sale off at , my property sold under the hammer , then 28 days later the buyer backed out of the sale , never purchased , I was left with a £421 insertion fee paid to Clive Emson upfront this figure I’ve lost , Clive Emson didn’t offer me a refund , they then also took the whole £3000 auction fee and kept it for my themselves , I’m massively out of pocket , solicitor fees and Clive Emson fees,
Still no buyer still No sale no further forward. Massively out of pocket just goes to show auction sale is not a done deal , and you will lose fees paid to Clive Emson if your buyer doesn’t complete and they will not return any of these fees or be companionate in anyway.
The only winners in this is Clive Emson they had their money and waved bye bye to me .
Ryan · 15 June 2025
★★★★★ 5/5
TrustpilotThis company are brilliant
This company are brilliant. All round, all encompassing, the whole shebang was one seamless experience which was down to the sublime professionalism of one man, Jon Rimmer. The sale and the process was therefore for me easy. This company are unbelievably, brilliant. Use them.
Julia · 19 January 2026
★★★★★ 1/5
GoogleNOT happy at all as I was signed up to marketing WITHOUT my consent. I have reported this to the information commissioner's office. If you want to sell your property, without being pressured, or having the hard sell approach shoved your throat, of which I have an independent witness, just go the 'normal' way, and sell via an estate agent. I've used the independent online only agent Property Eagle on a number of occasions, with good success. It's cheaper than an auction, and leaves YOU, the seller in charge of all aspects. If you are in a position, to fritter away money, gambling on getting more than the market rate, you are taking a HUGE risk. Don't do it, if you can't afford to loose money.
REMEMBER: Auction houses, are there to make the auction house money, NOT to give you, the buyer 'a good bargain'. You have been advised!
J · 11 November 2021
Agent replied · 10 November 2024
We are sorry that your experience with Clive Emson has not been a positive one. We would be very grateful if you could contact us at digital@cliveemson.co.uk, quoting the address of the property, so that we can look into the matter.
★★★★★ 5/5
GoogleWe, at Finn's have been acting as joint agents with Clive Emson for years have had a great deal of success in all the properties that we have offered for sale. Very pleasant & easy to work with.
Nick · 15 April 2025
★★★★★ 5/5
GoogleI decided to sell my property by auction after having it for sale on the open market and was met with pleasant staff and a pleasant and hassle free sale which far exceeded the original price that I had hoped to obtain with the estate agent.
I would definitely use Clive Emson again in the future.
Samantha · 11 November 2021
Agent replied · 10 November 2024
Thanks very much for your kind review. If you need any assistance in the future please don't hesitate to contact us.
★★★★★ 1/5
GoogleVery difficult to understand how the site operates
William · 12 September 2024
Agent replied · 10 November 2024
I am sorry that you have found the operation of our site difficult to understand. We are always trying to improve the customer experience and would love to hear how we can do better. If you have the time to contact our office by telephone on 01622 608400 or by email auctions@cliveemson.co.uk we would love to hear from you.
★★★★★ 5/5
GoogleCE have acted for me on a number of occasions as I have both bought and sold with them extremely successfully. They are knowledgable, efficient, constructive and helpful. Basically a no-nonsense agent of the old fashioned kind, in the best sense of that word. Highly recommended.
Paul · 10 April 2024
★★★★★ 5/5
GoogleThankyou to Jon Rimmer, who has been helpful and professional in dealing with my property from the onset. I particularly appreciated that this young man kept me informed throughout and after the auction, nothing was too much trouble. I definitely recommend this firm of Auctioneers.
Georgie · 11 November 2020
Agent replied · 10 November 2024
Thank you so much for your review. We will pass on your thanks for Jon Rimmer and if there's anything we can help with in the future please do not hesitate to contact us.
★★★★★ 2/5
GoogleFine for your bog standard properties I'm sure, but I found no sense of the potential draw of a truly unusual property. Had I gone with them I don't think I would have achieved anything near what my property actually sold for through a different auctioneer, the next day, with a far more personable and transparently explained service who truly understood the character and usp of the place I had.
I've learned that 'reach' is not everything and while Clive Emson are big, certainly the agents I saw just didn't get it, and subsequently didn't get me, which worked out greatly in my favour.
Audrey · 12 November 2019
★★★★★ 5/5
Googlegood website all the info I need viewings are simple to setup the auction venue is well placed. Additional information where available is easily obtained.
George · 11 April 2023
Agent replied · 10 November 2024
Thanks very much for your kind review. If you need any assistance in the future please don't hesitate to contact us.
★★★★★ 3/5
TrustpilotPoor administration
Poor administration with the left hand not knowing what the right hand is doing, and poor knowledge of auction properties.
Anon · 7 March 2025
★★★★★ 5/5
GoogleCracking auctioneers, great team, great staff, highly recommend these guys!
Dan · 28 June 2025
★★★★★ 3/5
GoogleThey don't answer emails. Used to be great!
Tony · 10 April 2024
Agent replied · 10 November 2024
Hi Tony, thank you for your feedback. We are truly sorry that your emails have been unanswered. It would be really useful to discuss this further with you to find out what went wrong. The best email to use is auctions@cliveemson.co.uk or … More
★★★★★ 5/5
GoogleOne of the best companies I ever had to work with thank you all so much regards to James
Trevor · 18 April 2023
Agent replied · 10 November 2024
Thank you very much for your wonderful review! If you need any assistance in the future please don't hesitate to contact us.
★★★★★ 5/5
GoogleWhat an incredible Company with helpful and experienced people to advise you every step of the house selling or buyig process by public auction. I would ujse them again and again
Brian · 10 April 2024
★★★★★ 5/5
GoogleGreat atmosphere nice auctioneer and hope to get back real soon again for some more great purchases
Graham · 11 November 2022
Agent replied · 10 November 2024
Thank you for your review. If we can be of any further assistance in the future please don't hesitate to contact us.
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