Jordan Fishwick reviews

★★★★★ 5/5

Google

Absolutely fantastic service with purchasing my first home through Jordan Fishwick. Professional and dynamic team! Beckie was such a massive help during a learning process for myself, she was always available to explain where we were upto and worked superbly to the dates we went for. Friendly & approachable I would strongly recommend anyone to deal with this team. From the initial viewing with James, who was engaging & knowledgable about the property to helping us with the offer. Then with Henry in the finance department helping a first time buyer with their first mortgage & being so helpful up until the final exchange. Highly recommend Jordan Fishwick Macclesfield branch, you have an amazing team there.

Emily · 28 July 2024

★★★★★ 5/5

Google

Exhale the Past Inhale the Future We made the decision to “Right Size” in about 5 minutes whilst walking in the hills, a serene canvas to our voyage into the future. It has been widely quoted that moving House is up there with other major traumas in life. We didn’t need to be concerned as we chose a partner and moving coach who have successfully navigated us through our voyage to our new home. We chose three potential companies to sell our house that was the brief. What we really were looking for was an experienced partner that would present our house to gain a realistic price that we could trust and that we could work with. Danny Bradbury caste his professional eye over our property and his enthusiasm to be our partner was overwhelming, no contest Jordan Fishwick got the project! Danny’s team rolled into action: James hand delivered our engagement contracts so that he could familiarise himself with our property before viewings, a very impressive first impression. Our house description was professionally written by Lisa and presented with stunning pictures by Danny to showcase our property to prospective buyers. Throughout the process our anchor has been Beckie who has kept us grounded, shown extreme patience and led us through the selling process with no surprises. So a massive thank you to The Jordan Fishwick Team for helping us to embark upon our next adventure, a new chapter a new us.

Chris · 27 July 2024

★★★★★ 5/5

Google

I couldn't not give JF 5 stars after the service they have provided. To say the house sale they dealt with for me was difficult because of so many factors is an understatement! I was so grateful to Beckie who always kept us updated and especially to Danny who went over and above normal estate agent duties!! It's been an emotional journey to say the least, so thank you Beckie, Danny and all the team at Jordan Fishwick for being brilliant.

Libby · 27 July 2024

★★★★★ 5/5

Trustpilot

Excellent experience and service from Jordan Fishwick

From the first visit there was a genuine passion for selling our house and appreciation of the home we'd created (and potential for another family to enjoy it!) Communication with Harriet was great and she really worked hard to push through to the end point (completion).

Michaela · 6 August 2024

★★★★★ 5/5

Google

The service we received during selling of our property from Jordan&Fishwick was excellent. If they were unable to take a call they would always get back to us. We could not have asked for more from an estate agent,and actually they went above and beyond. James and Becky were just amazing always very helpfull, explaining any our doubts. Highly recommended estate agency. We will definetly use them again. Tkank you. Ewelina and Artur

Ewelina · 22 September 2024

★★★★★ 5/5

Trustpilot

Excellent property management

Jordan Fishwick have managed properties for me for the last 12 years. Have been very happy with the service provided. Joely Brooks has been my contact for the last few years. Joely goes above and beyond to make sure everything runs smoothly and replies to emails quickly.

Andrew · 10 June 2024

★★★★★ 5/5

Google

I want to say a massive thank you to Beth Cocker from Jordan Fishwick - Macclesfield branch. She has been very helpful throughout the process & have made our first time moving in to a new home very simple. I would highly recommend using this company & most likely will be using them again in the near future. Thanks again to Beth.

Exzer · 22 June 2023

★★★★★ 5/5

Trustpilot

Quick and Efficient resolution.

Chelsea was very helpful and efficient when working with us regarding some recent needs we had for our rental properties. She has gone above and beyond to ensure that an ongoing issue was resolved quickly and we are very pleased with the service she has provided.

Mark · 11 June 2024

★★★★★ 5/5

Trustpilot

Harriet was great when the solicitors…

Harriet was great when the solicitors wasn't! Between us at Glen Heaton estate agents and her we worked well to get the results for exchange 😀 Thanks Harriet

Angela · 3 February 2026

★★★★★ 5/5

Google

Everything was handled professionally and promptly by Beckie and there was good, clear communication throughout during the buying process.

Reuben · 9 April 2026

★★★★★ 4/5

Trustpilot

Althought the company may be a bit slow…

Althought the company may be a bit slow at times,I find them quite easy to deal with as a portfolio landlord especially Joely Brooks at the Sale office who always is on the ball.She should get ***** Stars for effiency.H B Beckett (Albany Development)

HARRY · 27 June 2024

★★★★★ 1/5

Trustpilot

Property rental nightmare. Avoid agent at all costs

Though the sales side of the business appears okay, with some great reviews, the property management and rental management side is appalling. To be clear and way of update the Landlord to his immense credit intervened and ensured I did get my deposit back. He had left it to this Agency and assumed they would act more honourable and professional. Where do we start? Maybe the beginning. I rented Woodbrook Tower in Alderley and on agreeing the rent, as advertised, the estate agent then tried to increase it 10% right as I was about to sign. Yes incredible and they had no other offers and the property was empty. They then told me it would be cleaned professionally. It clearly wasn't. Including dirty cutlery, dust everywhere and a coffee machine with mold in. They knew it had not been properly cleaned. Yet that was their job as managers of the property, with an overseas landlord. Even the estate agent showing me around said it was dirty. On access to the property I noticed a lot of flies around. It soon became apparent there was a serious infestation of flies, which was well known and at one point wasps in the top living area of the property. Nothing was ever done and I was even told just get fly killer! The property was also old and had damp. Then I got a notification they wanted to up the rent another 20%. Yes 20%. When I spoke to the Landlord after about this he confirmed this had come from the Agent, who was trying to get more fees. But before that a lady call Jasmine was sent around to photograph and film every room and take photos of all my personal property. It was a massive unexpected intrusion of my privacy. She said she had been told to do it, making out she had that right. That's how they now document an inspection. This was later confirmed in email by her manager. Including photos of any papers on the table or usage of any items in the property. It was incredibly distressing. But that's how these guys like to operate. I also complained about the flies again, but she said that would be down to the landlord (overseas!) to resolve and as property managers they had no involvement or responsibility to me. Finally, after I cleaned the property to a far far higher standard than I inherited it. They told me they would be deducting a full professional clean from my deposit. This is after I was effectively forced out due to them hiking the rent up. As they obviously had someone else lined up. Overseas people it turned out that were happy to pay more. A fellow neighbour told me the property was due major roof repairs and that is probably why it is damp. So please take this as a warning. This was a £2500 pcm property and now rented out to the next people at 20% more. Update: The agents are claiming I wrote some the negative reviews below. Which I have not. Eg Kevin Hainsworth. Surely they know that was not me. They also sent a number of emails saying I was out of order complaining and should be ashamed of complaining. Their own complaints process is line manager based - so there are no true checks and balances. They mark their own homework. I stand by the key facts. 1. Trying to up the rent 10% after I had agreed to be the tenant. (Have emails on it).2. Upping the rent as soon as they could by 20% and no regard to rental laws around that. 3. The flies and wasps infestation. Which l meant two rooms were unusable. 4. Using one of their mobile phones to record my personal stuff, including photographs of tables with my documents on. Without my agreement and claiming the landlord had asked for it. They eventually had to admit that was not true - just blamed him 5. Damp issues - which I accepted around an old house in need of repairs and absent Landlord that assumed he was paying the estate agent to look after everything 6. Dirty kitchen and house not properly cleaned on moving in. 7. Staff focused on themselves and not prepared to think of tenants as clients. Yes they can send me emails saying I should be ashamed of complaining. But that will not fix their ethics. They can bully but with the majority of TrustPilot reviews being the lowest star, at some point they will implode. My story isn't the worst, but their reaction and zero tolerance to feedback and complaints is unique.

Andrew · 6 March 2024

★★★★★ 5/5

Trustpilot

Rental property

We decided to rent our property through Jordan Fishwick and all our interactions with the company have been extremely professional and prompt.I feel it is appropriate to recognise the work undertaken by Joely and her team, who have been outstanding throughout.

Manchester · 28 June 2024

★★★★★ 1/5

Trustpilot

Abusive Chelsea Gardner; Behaviour Endorsed, 🚩😳

UPDATE (5th February, 2024):Investigation into Chelsea Gardner's behaviour completed.I now quote from Martin Moston, director of this appalling agency: "Having formally reviewed your account with Chelsea and compared to her account, she advises she did swear at you once, for which she is frustrated at having let herself down, but refutes any other claim. Chelsea has advised this was in the ‘heat of the moment...' It goes on..."We have not had any other such complaints and the staff member in question has been working for us for 18 months with no question of character and excellent feedback on how they deal with clients..."Additionally, not once did the investigation mention the cold calls from withheld numbers asking about my situation and they are going to "pop down to see me."This started to happen straight after the abusive confrontation with Chelsea, which I told the investigating team about immediately.It would seem that this abusive behaviour that people like Chelsea exhibit towards customers is actively endorsed by senior management of this disgraceful organisation. Chelsea has not even received a caution for her behaviour, with senior management taking her side of her deranged story. Plus, this company/ employees misuse personal information and go against GDPR legislation.I will let readers of this review conclude whether to interact with this company or choose a more friendly, professional agency.January 26th, 2024.Wow...where do I start , 😳? I had two viewings booked today.First viewing there was a mix up with postcodes by another employee, but I got there within the stipulated time, just for Chelsea to leave, even though I had fifteen minutes remaining and was at the correct place.So I sent emails to Chelsea and the rest of the team, but they (especially Chelsea) can't seem to admit their mistakes or say sorry.I then had another viewing at 4:30pm, and arrived there by 4:20pm. I then received an email saying the viewing was cancelled. I phoned the office, and they said it was not cancelled and Chelsea would be there.What happened next is unbelievable:Chelsea arrives and I told her my name and viewing time. She said it was cancelled due to my conduct!!! I had ready wasted the whole afternoon for these viewings, so questioned Chelsea's decision.She then went ballistic and started screaming and shouting whilst calling me all the foul, discriminatory names you can imagine. It got to the point I had to walk away as she got in my face threatening to slap me and get 'bad men from Manchester' to sort me out!!!She is one disturbed and unprofessional individual I have ever encountered.Suffice to say, I have lodged an official complaint and will update this review when I know the results. However, I implore everyone wanting to use an estate agent in Manchester, whilst avoiding this one like the plague until they sack employees such as Chelsea.

Kevin · 6 February 2024

★★★★★ 5/5

Google

Jordan Fishwick of Didsbury has sold me a house. Annie set up the appointment and provided me with all the essential details regarding the house. TOP NOTCH SERVICE - 5 STARS - ANDREW HORROCKS, ANNIE MACLEAN Andrew Horrocks assisted me in locating the top mortgage adviser and solicitors. Andrew is incredibly skilled and well presented. I am appreciative of Andrew's and his team's assistance with my house purchase.

Vab · 28 July 2024

★★★★★ 5/5

Trustpilot

Great Job Jason & Debbie

We had several viewings within a few hours of the property going on the market, they were all well vetted which gave us the confidence required to proceed. We were kept updated throughout the process and every questions or query we had was professionally answered. We were in safe hands and delighted that we managed to find a suitable tenant quickly.

Alex · 2 April 2026

★★★★★ 5/5

Trustpilot

Had the pleasure of Debra from the…

Had the pleasure of Debra from the glossop office sorting out everything for me . Did more for me than the solicitors I had to pay. What a star Debra was and big thanks to Chris for his help. I would recommend Jordan fishwick if you want a quick sale thank you for all the help…….

Paul · 23 December 2024

★★★★★ 1/5

Trustpilot

Absolutely appalling treatment of renters

Nobody ever answers the phones.Was contacted via email & voicemail with an offer for a rental property we had applied for, only to have the offer rescinded almost immediately because I was in work & missed the call.I responded to the email offer just 25 minutes after receiving it, only to get a brief response advising that they had already given it to another tenant & it had been accepted.There was absolutely no curtesy of giving us a chance to call back, there was absolutely no attempt made to contact my partner who was also jointly applying with me.I know that the rental market is competitive, but imagine punishing potential tenants for having a job! I have never been treated with such contempt and disrespect by a business.

Tibbs · 12 September 2023

★★★★★ 5/5

Trustpilot

Quality staff providing a quality service

I have used JF for several years as my letting agency and on every occasion, they have proved themselves reliable, informative and professional. There may be cheaper agencies out there and there may be more expensive ones, but since Jordan Fishwick has never failed me and has always delivered the goods, I see no reason to take my business elsewhere.On this occasion, their marketing was excellent and led to several offers to rent my flat, and I have naturally accepted one. My main point of contact throughout the process has been Joely Brooks. She has gone the extra mile in terms of making things run smoothly, and finding a very fairly priced decorator to freshen my flat up.So, thanks mostly to her, along with her colleague Yasmin Dowe for making this a seamless and rewarding, trouble free process.

Peter · 1 August 2024

★★★★★ 5/5

Trustpilot

Jordan Fishwick - thank you!

Molly has been helping to manage several rental properties and has been doing a fantastic job. She is super efficient and always a pleasure to deal with. Thanks Molly for all of your support.

Rose · 24 June 2024

★★★★★ 5/5

Trustpilot

I am a returning client with Jordan…

I am a returning client with Jordan Fishwick and they have yet again impressed me with their tenacity, professionalism and sheer results. After having the property appraised by several agents, I chose to go with Jordan Fishwick as I had a good previous experience with them, plus they have a strong presence in the area. They achieved three asking price offers for me after only three weeks in a tricky market. A huge thanks to Guy and all the sales team in Wilmslow.

Frankie · 22 August 2023

★★★★★ 5/5

Trustpilot

House Purchase with Theo Orr

We had a fantastic experience buying our first property with the help of Theo Orr. He made the process easy, enjoyable and was always available to help with any queries we had. He was extremely knowledgeable and professional throughout the whole process which enabled us to move quickly with our purchase. Thank you Theo !!

Hugo · 3 December 2024

★★★★★ 5/5

Google

Rebecca Leech was superb in managing my purchase, was always available to speak with, communicated brilliantly with my vendor and, despite an extremely fragile and lengthy chain, kept everything on track calmly and professionally.

Nikalas · 16 August 2025

★★★★★ 5/5

Trustpilot

Efficient, Clear, and Pleasant Collaboration

Efficient, Clear, and Pleasant CollaborationI have had the pleasure of working with Joely, on multiple occasions as part of my role at Legal for Landlords. I must say that my experience has been nothing short of outstanding. As a legal consultant it is crucial to have clients who are responsive, clear, and cooperative. Joely, has consistently exceeded these expectations.Every question and query I have posed has been answered promptly, often within hours. This level of communication has not only facilitated smooth case progression but has also ensured that no detail is overlooked, which is paramount in legal proceedings and for her landlords. Her positive attitude and cooperative spirit have made every interaction enjoyable. It is rare to find a client who combines professional diligence with such a personable demeanor. Thank you, or your continued professionalism and collaboration. It has been a privilege to work with you, and I look forward more.

Leah · 5 July 2024