Trusted Agent profile

Holden and Prescott reviews

4.7

★★★★★ Excellent

270 reviews across 2 platforms

1-3 Church Street, Macclesfield SK11 6LB

Holden and Prescott's Macclesfield office at 1-3 Church Street is rated 4.7 out of 5 across 270 reviews on two platforms, including 246 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

246

Reviews on Google

This office

Facebook logo

5.0 / 5

24

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.

5/5

Google

BRILLIANT!! Moving is stressful especially when you’re in your seventies and there’s a chain with the hiccups you get along the way but Holden and Prescott were really on the ball in touch and helpful all the way I can’t fault them don’t be tempted to go for a cheaper internet agent you will not get the service you get from Holden well worth every penny made moving so much less stressful

Philip · 22 November 2023

Agent replied · 19 June 2024

Thank you Philip. Your words mean a lot as a small independent company it is encouraging to hear and I wish you all the best in the future. Kind Regards Will

5/5

Google

Great experience working with the team at Holden & Prescott (big thanks to Fiona!) they were fabulous throughout the process.

D · 22 October 2025

Agent replied · 12 November 2025

You are most welcome and thank you for being a most wonderful client regards Will

5/5

Google

The advice we received in preparing to put our house on the market, helped us to secure a sale within a few days of going to market. Throughout what turned into a long, and at times stressful, process, Holden & Prescott provided the support and advice we needed, often going above and beyond.

Sarah · 16 February 2026

Agent replied · 16 April 2026

You had a tough time Sarah. You were let down by a number of sellers changing their minds but you were always a pleasure to deal and act for and I hope you can now relax in your lovely new home. Best wishes Will

5/5

Google

Steph and team were very helpful and professional. I would highly recommend.

Diane · 5 December 2025

Agent replied · 12 December 2025

Thanks Diane. I am so pleased all turned out according to plan. Best wishes Will

5/5

Google

After 2 other Agents had not been successful in selling my property Will and his Team stepped up and got the job done. Dan became my main point of contact and was a rock to me during the whole process. Every single team member went above and beyond, nothing was ever too much trouble and I cannot recommend them enough.

Lisa · 28 November 2025

Agent replied · 12 December 2025

Lisa, it was our pleasure. Your bright and cheery personality is infectious and I am so pleased the sale went according to plan. We all wish you the very best in the next chapter in your life. Take care Will and all at H & P

5/5

Google

Definitely a five star company! Holden and Prescott did an exceptional job of securing the sale on our property quickly. Fiona was outstanding and provided regular updates of the sale progress throughout, always at the end of the phone if needed. All staff are not only knowledgeable and professional but helpful and friendly, a pleasure to speak to. I would most definitely highly recommend Holden and Prescott.

Elaine · 20 June 2023

Agent replied · 19 June 2024

Hi Elaine, a pleasure to act for you. We enjoyed your wit and sense of humour and we all wish you all the best in 2023 regards Will

5/5

Google

After years of purchasing houses, I can honestly say that Holden&Prescott Macclesfield have been excellent. Communication was consistent and always to the point, I never had the clarify anything . The staff, in particular Harvey was very professional and patient and took away all the stress. It’s clear that the end goal is customer satisfaction Well done to you all. Quality over quantity always wins.

Sonia · 20 June 2023

Agent replied · 19 June 2024

Thanks Sonia, much appreciated. Its been a pleasure as always. To the next one. Look after yourself !!! best wishes Will

5/5

Google

As a buyer I had a great experience with Holden & Prescott. Simon in particular was superb during the whole process and was communicative and understanding, even when things got a little complicated! Would definitely recommend.

Rebecca · 9 April 2026

Agent replied · 16 April 2026

Thank you Rebecca for your kind words. We all hope you are very happy in your new home in Lyme Green and enjoy living there very much. Best wishes Will

5/5

Google

I wish to write a review about the recent sale of my house with the Holden & Prescott team. I was a customer 16 years ago, when I sold my previous home and I had no …

Sarah · 16 March 2026

Agent replied · 16 April 2026

Sarah, thank you so much for your kind words and I hope the next chapter in your life is a fulfilling and rewarding one for you and your lovely son. All the best Will PRESCOTT

5/5

Google

Holden and Prescot are an excellent estate agent. They manage my rental properties with great care and thoughtfulness. Inspections are carried out appropriately and any issues are sorted out efficiently. I have also had recent experience …

Penny · 16 March 2026

Agent replied · 16 April 2026

Penny, the pleasure is all ours. As Always you are a delight to deal with and till the next time …. All the best Will and all at H&P

5/5

Facebook

Holden and Prescott have been great while buying my first home. The fact that they are open on weekends in fab. Dan went above and beyond during the sale and is much appreciated.

Dani · 1 December 2025

5/5

Google

We were very impressed by the service they offer. The staff are all so polite , professional and efficient. House selling is never easy but they made it as easy as it can possibly be. Great team. Highly recommend.

Frances · 16 February 2026

Agent replied · 16 April 2026

Thank you Frances, and we all widh you the very best in your brave new chapter on the other sider of the world. Bon Voyage Will and all at H&P

5/5

Google

After recently selling our house after 10 years of renting it out, Holden & Prescott have been a pleasure to deal with throughout. All staff we have dealt with have been courteous, polite, helpful and very professional. …

Christine · 16 February 2026

Agent replied · 16 April 2026

Well Paul and Christine, what a journey we have been on. A true rollercoaster of emotions and together we got through it. Thank you for your assistance and patience along the way and now you can begin a new chapter. I will never forget you All the best Will

5/5

Google

Received a really good service from Holden & Prescott , especially from Fiona who kept us updated regularly and went out of her way to resolve any issues we had along the way. I would use them again and have no hesitation in recommending them.

Suzanne · 10 December 2025

Agent replied · 12 December 2025

Thank you Suzanne for your kind words so much appreciated Kind regards Will

5/5

Google

I recently used the services of Holden and Prescott. The friendly team were responsive and supportive which enabled a straightforward sale. I would have no hesitation in recommending their service to anyone selling their property.

Susan · 16 February 2026

Agent replied · 16 April 2026

Thank you Susan, a pleasure to act for you and we wish you all the best in the coming year. Kind regards Will

1/5

Google

OMG what can I say, total shambles of a company, house rented out for 2 years left in such a state, when questioned about it no explanation, Ariel to TV cut , Sky installed without permission, numerous items missing from the kitchen, Never went to check on the property in all the time it was let out. Charged the landlady to have the property cleaned when pictures sent of the state the house was in after they said it had been checked by them. realised the deposit without checking on the property and without landlords permission would not recommend this company to anyone Total waste of space, lack of knowledge of how to complete an itinerary and how to then check the itinerary when tenant leaves. BREACH OF CONTRACT all the way and they charge you £90 for the privilege !!!!!!!

Serena · 21 June 2017

Agent replied · 19 June 2024

We always appreciate feedback from our clients as it helps highlight any issues that need resolving. Regretfully however many references are undertaken, some tenants never respect a property as they should do. In this particular instance the tenant liaised directly with the Landlord on many of the issues raised including the cleaning and gave permission for the deposit to be released to the tenant. However to be honest, after two years of the property being rented, it certainly was not as spick and span as it was when it was first let out. The review was left by a relative who was not aware of the whole picture.

5/5

Google

Holden and Prescott sold my house December 2023 and the service offered was excellent from the start of the process to completion. We had a brilliant experience with Jack the Branch Manager, his knowledge, experience and skills were top class and he was always available when required. From the first meeting with Jack you could tell that the attention to detail and knowledge of the local housing market was far and away better than other local Estate Agents who were given the opportunity to market our property. I would also like to say a huge thank you to the office team Harvey and Dan who organised the house viewings and kept me informed along the way. Excellent service from Holden and Prescott and I would highly recommend their services.

Paul · 12 August 2024

Agent replied · 26 August 2024

Paul, you were a pleasure to act for. Full of humour and charm and when needed you helped pull the strings with the legal side. I wish you and Pearl all the very best in your lovely new home Best Will

5/5

Google

We had a complicated chain with several delays, but Holden & Prescott were outstanding from start to finish. They gave excellent advice, went above and beyond, and kept us informed every …

Wayne · 16 February 2026

Agent replied · 16 April 2026

All the best Wayne. You certainly experienced all the joys of moving, yet you always remained calm and positive and a pleasure to deal with. Kind regards Will

5/5

Google

Holden & Prescott provided a helpful and professional service throughout the process, first with the brochure for the property and lastly with communicating with the various parties to keep things moving and updating us where it was difficult to do so due to all involved working full time. They also stuck with us when problems outside of our control came up, taking care to ensure potential buyers were rightly informed of the new development. All very personable people, it was easy to speak to everyone at the office. 100% would work with again.

Steven · 29 July 2024

Agent replied · 26 August 2024

A tricky little sale this one Steven. You have the patience of a saint and I am glad we managed to iron out all the issues. All the best in your new home and married life.

5/5

Google

We recently used Holden & Prescott for both the sale of our property and the purchase of our new home, and we are genuinely so grateful for the service we received. Moving home can be a stressful experience, especially with a complex purchase like ours, but the whole team made such a difference. They were always approachable, reassuring, and proactive, and their excellent communication kept us feeling supported and informed every step of the way. A heartfelt thank you has to go to Jack, who was simply fantastic throughout. His professionalism, patience, and persistence were second to none, and he really went above and beyond to keep everything on track. Nothing ever felt too much trouble for him, and he gave us real confidence that we were in safe hands. We’d also like to mention Dan who was dealing with our sale, and Harvey, who were both brilliant and played a big part in making the whole process as smooth as possible. It was clear to us that Holden & Prescott truly work as a team, and we felt very well looked after from start to finish. We are so glad we chose Holden & Prescott, and we would recommend them without hesitation to anyone buying or selling. They are not just excellent estate agents, they are people who genuinely care, and that makes all the difference.

Sian · 16 September 2025

1/5

Google

Arranged the afternoon to have a 4pm viewing made a phone call to say we had turned up and waiting only to be told SORRY we have let it out earlier and there is no one coming to show you around thank you for your very poor customer care

Steve · 24 August 2025

Agent replied · 23 September 2025

Dear Steve. I agree that is extremely poor customer care however we do not seem to have your records on our system. Did you view with a partner. All the parties we had registered were notified that the property had been let. Either way please call me on 01625 422244 to try and get to the bottom of the issue and maybe try and find you another property to rent. Best regards Will;

5/5

Google

Excellent service from start to finish! Easy, very quick, nothing too much trouble and so friendly and approachable. No gate keeping computer systems, you deal with actual people who want to help. Huge thanks to Stephanie, Sam and Susie!

Amy · 8 June 2025

5/5

Google

What an efficient process from start to finish. Within seven weeks our property sale was complete with NO hitches or issues. A fabulous service from start to finish- thank you Will and team.

Paula · 20 May 2024

Agent replied · 19 June 2024

Paula you were a dream to deal with from the start and I hope our paths cross again soon best wishes Will

5/5

Google

Our experience of selling and buying a house with Holden and Prescott has been excellent. Jack and Will kept us well informed and provided excellent advice throughout the process and navigated us through many bumps in the road. We love our new home and are very grateful.

Sofie · 20 June 2023

Agent replied · 19 June 2024

Well Sofie you certainly experienced all the highs and lows of moving house and now you are hopefully well settled I hope it was worth it and I wish you and your family many happy years living in Macclesfield.

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Read Holden and Prescott's Google reviews

Questions about Holden and Prescott

How many reviews does Holden and Prescott have?

Holden and Prescott's Macclesfield office has 270 reviews across two platforms: 246 on Google, 24 on Facebook. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Holden and Prescott's rating?

Holden and Prescott is rated 4.7 out of 5 across all 270 reviews, and 4.7 out of 5 on Google from 246 reviews, checked 9 October 2026.

Where is Holden and Prescott's Macclesfield office?

Holden and Prescott, 1-3 Church Street, Macclesfield SK11 6LB.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.