Trusted Agent profile · Macclesfield
★★★★★
335 reviews across 3 platforms
80-82 Waters Green, Macclesfield, SK11 6LH
Gascoigne Halman's office in Macclesfield, at 80-82 Waters Green, is rated 4.2 out of 5 across 335 reviews on three platforms, including 208 Google reviews rated 4.7.
208
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
117
Reviews on Trustpilot
Business-wide
Every review we hold for the Macclesfield office, from every platform, shown as written. First names only.
1/5
TrustpilotExtremely poor customer service
Extremely poor customer service. No communication and appear to also be quite judgmental towards single parents. I am still waiting for them to call me back but regardless of weather they do or not, i definitely won’t be letting a property through them.
5/5
GoogleVery good customer service, Lisa and Ester are very professional and helpful
5/5
GoogleHugely impressed with Georgia Day at Gascoigne Halman in Macclesfield . Always professional , efficient and responsive .
5/5
GoogleWe can't think Gascoigne enough for helping with the purchase of our first home. Carly was exceptional with communication through-out the whole process. I would highly recommend.
5/5
GoogleGreat service from rental side of the business will use again. Great communication and support through from Lisa and Esther.
5/5
GoogleThe team in the lettings department were absolutely fabulous, credit to Lisa and Charlotte. I had very specific requirements, and these ladies tried their hardest to secure a property for me, and found me others within a matter of hours. They booked me viewings quickly and let me see some properties that had not yet been published on Rightmove, as the rental market when I'm writing this was moving so quickly and it seemed an impossible task. Would totally recommend, and made my first experience looking on the rental market very easy. All around a great team!PositiveResponsiveness, Professionalism
4/5
TrustpilotGascoigne Halman
Gascoigne Halman - Macclesfield Very professional service from the office. James in particular took the lead and guided me through the process. Always contactable and explained all clearly and ready to help
5/5
GoogleLisa and the lettings team were helpful, kind and proactive. Fantastic service
1/5
TrustpilotCOMPANY LIE TO GET MONEY FROM YOU
Told the woman named Susan that I would be a student working in my holidays off uni whilst getting a mortgage. Been lead on to sign a lifetime fee of 600 pound to use there advice for the next 6 month for unlimited advice. Now being told she didn't know I was a student when I have clear evidence on my side I told her. Lawsuit imenent. This firm will lie to get money Out of you. DO NOT USE THIS COMPANY, GO EPSEWHERE.
5/5
GoogleLisa and Esther in the Macclesfield office were professional and wonderful to deal with at all stages of our interactions in renting out my property. They found excellent tenants for my much loved home.
1/5
TrustpilotOnly interested in protecting the…
Only interested in protecting the Landlord, zero care for tenants. Money grabbers
1/5
TrustpilotRental property- flea infestation
I would be very wary of letting these guys manage the rental of anything! Purchased a property via gascoigne and Halman, that has previously been tenanted (managed by gascoigne and halman), and it’s been a horrible experience. When we viewed the property it was filthy, so offered full asking on the agreement it be professionally cleaned. When we moved in, not only was it still dirty but we quickly discovered it had a serious flea infestation! When I flagged the flea issue to the chapel offIce they were helpful and did try to arrange pest control, but it was ineffective and 8 weeks on we still Have issues- the pest control guy thought the issue must have been untreated for many many months as the infestation was so bad! I don’t know what kind of checks they do on tenants, or how regularly they inspect their properties, but allowing a lovely new house to become absolutely infested under their management absolutely amazes me. Be very wary if you are considering them as rental agents.
5/5
GoogleExcellent service from start to finish with the sale of our much loved home. Nick, Manager who attended initially and dealt with the valuation & then organised the photographs & also some of the viewings was extremely professional throughout. All Staff extremely helpful & friendly & Carly exceptional in all of our dealings with her. An extremely professional Team and we would have no hesitation in recommending this Company.
1/5
TrustpilotUsed Gascoigne Halman Lettings to…
Used Gascoigne Halman Lettings to manage my property - biggest mistake. Took commission every month but did nothing to earn it. Ignored my emails when I reported concerns following an inspection visit report and allowed tenant to damage property which resulted in problems trying to claim money from deposit and eventually left me considerably out of pocket. Didn't know where one set of keys were when I went to collect them! Didn't have the grace to admit their mistakes and apologize. Would certainly NOT recommend!!
5/5
GoogleExcellent service as usual from Lisa & rest of the team in sorting out the new tenancy for our property
5/5
TrustpilotExceptional estate agent
We recently sold our previous house and purchased our new home through Gascoigne Halman in Stockton Heath and we were delighted with the service we received throughout.
5/5
Googlegreat support start to finish, lovely estate agents, really help me through the process as a first time renter
5/5
GoogleThanks to all the team for your help with sale of Mum's house. Particularly to James and Georgia.
5/5
GoogleVery helpful. Georgia Went above and beyond to help process everything. Friendly and always available to talk too.
5/5
GoogleGreat working with the GH folks in Macclesfield. Always helpful and responsive, thank you !
5/5
GoogleExcellent service, very helpful team. Thank you for arranging our sale, and our purchase. Recommended.
5/5
GoogleI recently let a house. They are Very accommodating. Fast and reliable. Love the service.
5/5
GoogleExcellent Esther and lisa was very helpful sorted things in less than a week
5/5
GoogleI had a very good experience with the agency, fast correspondence on emails and great customer service in general. My new place got sorted within a weeks time. I’ve let through 3 other agencies before but Gascoigne is by far the best one.
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