The Coastal Property Group reviews

★★★★★ 5/5

Google

As always, an absolute pleasure dealing with Coastal. From our first viewing over two years ago, Coastal has offered a great experience, professional, efficient, helpful and more importantly, always very polite and friendly. Any problems we have had have been dealt with promptly and competently. Would highly recommend using the Coastal team, especially Lin and Gillian who are both always so warm and cheerful.PositiveResponsiveness, Professionalism

Tracey · 12 June 2022

★★★★★ 5/5

Google

Never used costal properties before and I have to say how fantastic they have been as an estate agent. Fast efficient and extremely helpful. Repairs are always quickly carried out without any problems or inconvenience. I would highly recommend this team to anybody who is looking for rented accommodation and for landlords looking for that no nonsense service!

Tintel7 · 27 December 2024

★★★★★ 4/5

Google

Jessica has been extremely helpful very professional. I'm trying to move from the Isle of man back home to Lytham st Annes, and this company has been the most helpful and responsive. Looking forward to renting from you and meeting you all. 😀PositiveResponsiveness, Professionalism

Zara · 12 June 2022

★★★★★ 5/5

Google

Thank you Coastal Properties for a lovely rental property. Jess was professional, friendly and helpful from beginning to end and has made my move an easy and pleasant experience. I would highly recommend. Thanks Jess...

Jacky · 16 April 2023

★★★★★ 5/5

Google

Had a really good experience renting a property from Coastal Lettings. All of the staff were friendly polite and professional on the phone and face to face. Everything was explained well with no problems. Would definitely recommend using them.

Stephanie · 10 June 2022

★★★★★ 5/5

Google

My wife and I went through Coastal Estate Agents when we applied for our new flat. The staff were awesome and bent over backwards to help us both get through the process quickly and into our new home. All emails sent to them were answered almost immediately and and issues we had were resolved in a timely manner. 10/10

William · 27 March 2024

★★★★★ 5/5

Google

Very professional and friendly - would recommend. Thanks Jess!

Callum · 27 March 2024

★★★★★ 5/5

Google

Kind staff and responsive emails. Wonderful to help my through my rental process and communicated well, helping me out when a referencing company had messed up and didn't tell me what went wrong they gave em a nudge, kind, respectful and assisting

Lucas · 28 September 2024

★★★★★ 1/5

Google

This company is an absolute joke with no regard what so ever to their tenants or those who neighbour them. Asked repeatedly to manage one of their properties due to damage being caused to an adjoining property they were non-compliant and ambivalent in their untimely response with an utter disregard to damage and distress caused to the tenant and the other occupants. I would give them 0 stars if it was an option. I am utterly disgusted with their unprofessional attitudes, their disregard to occupants and their dismissive and abusive tone with all concerned. Simply appalling.NegativeResponsiveness, Quality, Professionalism, Value

Ky · 12 June 2021

★★★★★ 5/5

Google

My wife and I went through Coastal Estate Agents when we applied for our new flat. The staff were awesome and bent over backwards to help us both get through the process quickly and into our new home. All emails sent to them were answered almost immediately and and issues we had were resolved in a timely manner. 10/10

Wild · 15 July 2023

★★★★★ 5/5

Google

Paul and the team offer a First class service , Would highly recommend !

Paul · 16 April 2023

★★★★★ 1/5

Google

The only reason we were evicted on a no fault eviction was because we complained to the council that we felt the electrics were not safe. We paid our rent on time every month and we left the flat in a much cleaner state than we took it on. We are now waiting for a response from coastal about their comments. We are still waiting for a response from the owner who we emailed a few days ago. I buy property do it up and sell it on in the Lytham area but I will never deal with these people. They have still not replied to my numerous emails. After 3 weeks this company has not retracted its post. The fact is we rented 6 Lowther Court, 28 Church road Lytham and in our opinion the electrics were unsafe. Instead of checking the electrics we were evicted as a revenge eviction. We were not at fault. The owners of this company simply were not interested in our safety. PLEASE REMOVE THE LIES FROM YOUR RESPONSE. THE ELECTRICS WERE NOT CHECKED WHILST WE WERE IN THE FLAT.

Heather · 12 June 2020

★★★★★ 5/5

Google

This company has been wonderful to deal with since I first looked around the property. The estate agent was very kind, friendly and and went above and beyond to make the application process as easy as possible. I have been kept in constant communication during the process and have had all my questions answered in a timely and polite manner. I begin my new tenancy today, couldn't recommend more!

Joel · 10 June 2022

★★★★★ 5/5

Google

Great service and very fast with the application. Jessica was very helpful and straight forward without wasting time.

Joan · 12 June 2022

★★★★★ 5/5

Google

I really appreciate their availability whenever we book a viewing and their rapid response when we try to communicate. Thank you for helping me to get a good place to live in affordable cost.

Alexander · 30 June 2024

★★★★★ 5/5

Google

Great company to deal with....much better than some of the competition that don't even pick up the phone. Viewings are always easy to arrange & all the staff have been very friendly & helpful.

David · 1 May 2024

★★★★★ 5/5

Google

We purchased a property via Coastal and their service was excellent. Highly recommended

David · 26 January 2025

★★★★★ 5/5

Google

Friendly and professional from the outset, Jessica at Coastal went above and beyond to help me secure a rental in time to start my new job. She kept in contact and proved that you can't beat having an actual person to communicate with!

Julie · 16 April 2023

★★★★★ 2/5

Google

Have repeatedly requested a viewing for several properties with coastal since before Easter, they've just responded today (on 1 of 5 different listing, nothing on the other 4) saying property is under application... if they were more on the ball and professional, things may have been better! Not impressed at allNegativeResponsiveness, Professionalism

Mark · 12 June 2021

★★★★★ 1/5

Google

Q--111+@+++1very incompetent company.we privately rented a property and our landlady used coastal estate agents to handle her properties and we found them to be very incompetent and a very unprofessional disorganised outfit with untruthful personnel

Jim · 16 April 2023

★★★★★ 1/5

Google

Awful. Only women are employed at this place and they are all dumb. I rang countless times about problems with my house and they all 'forgot' every conversation every time!! Charged me for cleaning after I vacated despite them admitting it hadn't been cleaned before I moved in. Avoid, avoid...AVOID

Dan · 12 June 2020

★★★★★ 5/5

Google

Brilliant service ! Helpful from the viewing of the property to the handover of the keys , all done efficiently thanks coastal and to Jess definitely reccomend !

Alison · 16 April 2023

★★★★★ 1/5

Google

They have no interest in looking after your property as long as they get their finders fee and they don’t care who they find. They do not monitor the tenant or visit the property. Terrible experience. The name of the company says it all by calling themselves a ‘group’.

Charles · 13 June 2018

★★★★★ 5/5

Google

Personal, thoughtful, fast and efficient. Jess and her colleagues have helped me navigate finding a new home and made the whole process much less stressful than it could have been.Thanks for all your help!

Andrew · 12 June 2022