Every review we hold for the Lymington office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
Richard · 30 July 2022
★★★★★ 5/5
GoogleVery professional lettings agency with added touches such as a welcome pack on the day that you move it. Kat showed us around the property and was very friendly and helpful. We had planned to move into another property with another agency and when that fell through JD Wood did their best to help us find somewhere as soon as possible. Thanks.
Gemma · 11 October 2016
★★★★★ 1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
Michael · 25 July 2020
★★★★★ 1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
John · 13 September 2024
★★★★★ 5/5
GoogleGreat team at John D Woods! Friendly staff and extremely helpful with all types of queries. Highly recommend to all in the Lymington area.
Katrina · 11 October 2018
Agent replied · 24 October 2024
Hello Katrina, thank you for taking the time to leave your fantastic 5 star review of the great service you received from John D Wood & Co in Lymington. It is brilliant to read that the team were friendly and extremely helpful with all queries. Thanks for the kind recommendation. Kind regards, Emma.
★★★★★ 5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
Tiffany · 10 April 2023
★★★★★ 5/5
GoogleI am a landlord of a property in Lymington and have found all the lettings team, namely Kat, Alex and Bonnie, at J D Wood to be very helpful and to provide a thorough, professional service at all stages in the lettings cycle. I would not hesitate to recommend their services to other landlords and tenants.
Su · 11 October 2016
★★★★★ 1/5
TrustpilotALEXANDRA CROCKER Head of Lettings John…
JOHN D WOOD WIMBLEDON VILLAGE - ALEXANDRA CROCKER Head of Lettings - Wimbledon VillageDubious SALES PERSON do not use for rentals
Celeste · 23 December 2023
★★★★★ 5/5
GoogleHaving delt with the lettings team in Lymington for over a year now, I can honestly say they are some of the friendliest, most professional and efficient people I've come cross. A pleasure to deal with and a credit to John D Wood, I would recommend to anyone.
Jody · 11 October 2017
★★★★★ 5/5
TrustpilotBoth Jessie and Louna at John D Wood…
Both Jessie and Louna at John D Wood were professional, courteous and efficient.
I’d recommend them highly.
Ameet · 24 October 2023
★★★★★ 5/5
TrustpilotAntonio - highly professional
Thorough & exceptional customer service from Antonio. He swiftly arranged a viewing for us and was fantastic at keeping us up to date with any developments throughout our property search. Highly recommended!
Carlotta · 9 March 2022
★★★★★ 5/5
GoogleJohn D. Wood Lettings. Always very professional with that extra personal touch so often required when selecting the right tenant.
Rental contracts can often appear daunting but Kat, Bonnie and Alex always on hand and only to happy to clarify.
They've made it simple - Marvellous!
Nathalie · 11 October 2016
★★★★★ 1/5
Trustpilotanother letting agent that view tenants as being a lower class in society.
Yet another letting agent that view tenants as being a lower class in society. If you want to be treated with respect and have maintenance issues and contract negotiations handled professionally I would try someone else
Andrew · 6 August 2020
★★★★★ 1/5
TrustpilotTerrible experience
Terrible experience - arrogant, dishonest and just awful estate agents. They give the industry a bad name. I would go out of my way to avoid dealing with them in the future.
JE · 22 June 2021
★★★★★ 5/5
TrustpilotA great experience with John D…
We had a great experience with John D Wood and specifically Alexandra Crocker and Emily Hughes communicated really well and were really receptive to our needs. Thoroughly recommended.
Paul · 18 February 2022
★★★★★ 5/5
TrustpilotGreat service from Alexandra Crocker at…
Great service from Alexandra Crocker at John D Wood, she has always been very prompt and diligent, and managed to find tenants in what seemed like lightning speed!
Nicky · 11 February 2022
★★★★★ 5/5
GoogleI have found JD Wood to be friendly and professional in assisting me to find a rental property; I have been dealing with Kat Mitchell, who seems to be well-informed of the local market and keen to find us something suitable.
Jesamine · 27 October 2014
★★★★★ 1/5
TrustpilotIf I could give them no stars I would!
If I could give them no stars I would!They ignore calls and emails, don't contact us back. We have ongoing issues for months which they have done nothing about. Avoid them at all costs!!!!
L · 22 July 2020
★★★★★ 5/5
TrustpilotIt’s been an absolute pleasure working…
It’s been an absolute pleasure working with James Setright so far…he knows his stuff and is passionate about property!
Matthew · 28 November 2022
★★★★★ 1/5
TrustpilotDisappointed with the customer service…
Disappointed with the customer service from J.D.Wood when things don't go well they won't help. Also their renewals dept is not good and their accounts dept is not well organised at present.Could do a lot better.
Richard · 31 October 2018
★★★★★ 5/5
TrustpilotAmazing place!
Amazing place, great cocktails. Service perfect and good vibes
Consumer · 17 August 2023
★★★★★ 1/5
TrustpilotAbysmal service
Abysmal service. Lack of professionalism. Was promised the earth and then told to reduce my property price constantly to get a quick sale. Cowboy outfit posing as class Estate agents.
Alexander · 21 November 2019
★★★★★ 5/5
TrustpilotKelly and Nicole did a great job…
Kelly and Nicole did a great job reletting the flat … good focus and attentiveness … thank you
ACG · 11 April 2022
★★★★★ 5/5
GoogleGreat letting agent! Trevor Hughes and the rest of the team are a delight to work with. He's efficient, friendly, and courteous. Has always sorted out any issues we've had swiftly.
Edlyn · 11 October 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.