Trusted Agent profile · Lymington

John D Wood & Co. Lymington Sales reviews

3.9

★★★★★ Good

351 reviews across 2 platforms

53 High Street, Lymington, SO41 9ZB, SO41 9ZB

Part of John D Wood & Co., see every office.

John D Wood & Co.'s office in Lymington, at 53 High Street, is rated 3.9 out of 5 across 351 reviews on two platforms, including 68 Google reviews rated 5.0.

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5.0 / 5

68

Reviews on Google

This office

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283

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Lymington office, from every platform, shown as written. First names only.

5/5

Trustpilot

Not all estate agents are the same. JDW are in a league of their own.

JD Wood are professional, but they go much further than just that. From the first appraisal they gave us confidence, no 'flannel 'or 'blarney. JDW made arrangements professionally and kept us in touch, always gave us feedback, they did everything you should take for granted, but so often get let down on, it's how they work. The staff we met were 'long-termers', they probably stayed for a reason, and their longevity meant they were really experienced. We were looked after by two offices and we didn't notice until Adrian mentioned he was from Parsons Green office, whilst our house was in Fulham and we'd met people from that local office. That seamlessness was important. I'd telephone for an update, whether Fulham or Parsons Green, if the person I needed wasn't there whoever else answered the phone knew our property, knew the current status, and was completely informed. Once more this is not the norm in our experience. Whilst Adrian had the buyer for us and helped this go through smoothly it is important to know that everyone we spoke to was enormously helpful and it was clearly a team effort. Everything was super professional right through exchange of contracts and leading up to completion, we were extremely happy we had gone with JDW. They're not the cheapest, but you get what you pay for and with the biggest transactions most of us do in our lives you can easily be 'penny wise, pound foolish'. We certainly had value for money. Then...... disaster strikes..... and that's where 'going a step further' than normal stunned me. We're moving, the furniture has gone in the van, and a leak springs downstairs, dripping through the ceiling. It's Thursday, we complete on Monday (legally bound to!) I called with the bad news. A calm and collected response; "Our letting team have people who do maintenance, let's see what we can do". Enter Stephen from the Fulham office (who is head of sales, actually, not lettings, but this is clearly a real 'team business'). He told me "Don't worry, I've got a guy who's going to go round, he's good, I know him, we'll sort it out". Frankly I've heard that sort of thing too many times , I was nervous. How wrong was I. The plumber did what was needed, by Saturday everything was fixed, dried out, and someone was round sanding the area of new plaster on the ceiling. I didn't lift a finger, it was all organised by JDWood. Photos of the work were sent to the new owners who were graciously happy. Now, that's going the extra distance. And we still had two days breathing space. You don't choose an estate agent because they can fix a leak. But it just shows what I mean. Up to that point they'd been the most professional folk I'd dealt with, and a really well organised team that played as a team. But then they created a new league and leapt into it. All completed well, the new owners got in and were happy. A nightmare turned into a nothing (but gratitude). JD Wood made it all happen. They went the extra mile or league or whatever it needed. Not just Adrian and Stephen, but everyone there. You will not be disappointed by JD Wood, you will be delighted. All estate agents are not the same, and JDW are the best.

Peter · 24 September 2026

5/5

Trustpilot

I have been renting with John D Wood…

I have been renting with John D Wood for over 13 years and over this time the staff have been efficient, helpful and do a great job. More recently I have a new manager Massy Eslami and I truly appreciate her dedication to her role and always being very polite , personable and helpful , but above everything she's generous with her time and always very kind , even reaching out to me when I have not been well as I have a health issue. These are rare qualities in these rushed and quick speed times. Thank you so much Massy your a shining star!

C · 9 September 2026

5/5

Google

5 stars aren't enough to rate the experience I had today. :) Moving home can be very stressful, but Eleni from the Lymington branch was an absolute star and made it the best experience I've had in years. Eleni was very accommodating, knowledgeable, and her positivity was absolutely contagious. I started the experience with high anxiety, and feeling like if I not only found my dream home but also a "friend". I lived in 6 different countries, moved over 20 times and this has been by far the best experience out of all of them. Couldn't recommend the services more.

Anna · 13 December 2025

Agent replied · 10 January 2026

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

We purchased our property through John D Wood, and from the very first meeting with Ross and Annabelle, the experience was exceptional. Both Ross and Annabelle were consistently supportive, informative, clear, and honest throughout the entire process and showing us round the property and answering many questions on all viewings we did. Ross went above and beyond during the transaction, keeping us updated at every stage and proactively engaging with all parties in the chain to ensure everything progressed smoothly without delays or setbacks. It was truly a first-class, supportive service, and we would not hesitate to get in touch again if needed. Thank you! Damian & Lucy

Muyiwa · 11 December 2025

Agent replied · 10 January 2026

Thank you for your 5* review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

John D Wood managed the sale of our property recently and right from the start we received a great service. After only a week of being on the market, they found us a buyer! Adam, Ross & Amanda were great at communicating with us not only on the sale of our property but they also helped chase up queries in the wider purchase chain with other agents and solicitors. If you’re looking for an estate agent that is on the ball and gets a job done, choose John D Wood. Thank you all for a great service!

AJ · 11 November 2025

Agent replied · 10 January 2026

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

John D Wood Herne Hill have been…

John D Wood Herne Hill have been absolutely fantastic, and we cannot recommend them highly enough. The entire team, Nick, Sarah and Holleigh are genuinely lovely people who give honest, no-nonsense advice. At every stage, we felt they had our best interests at heart, whether it was helping us sell our flat or find our dream home. We had been trying to sell our flat for a year and a half with another agent. During that time, we lost three buyers, and the advice we kept receiving was simply to reduce our asking price significantly. John D Wood completely changed our experience. Not only did they help us find a home we absolutely adore, but when our sale fell through and our purchase was at risk, they stepped in and quite literally saved it. We switched to them to sell our flat, and within just 10 days of it being on the market with them, we received a full asking price offer. From that point through to exchange and completion, they were proactive, assertive when needed, and excellent communicators. Their professionalism, dedication and persistence made what could have been an incredibly stressful process so much more manageable. We honestly cannot thank Nick, Sarah and Holleigh enough. If you're looking for an estate agent who is knowledgeable, trustworthy and genuinely invested in achieving the best outcome for you, we wouldn't hesitate to recommend the John D Wood Herne Hill team.

Mathilde · 22 July 2026

5/5

Google

The team at John D Wood in Lymington, led by Adam Darbyshire, did nothing short of a superb job handling the sale of our house, Newlands Manor. From the outset it was never going to be an easy sale. However they handled it with professionalism and aplomb. In the final few months when the same questions plus new questions were coming from the purchasers solicitor they were constantly on top of it and kept themselves abreast of any new developments that were occurring. A difficult price negotiation at the very end between us and the purchaser was deftly handled by Adam to a very positive conclusion for all parties, that we didn’t expect. Well done Adam! We have been hugely impressed every step of the way by the sheer hard work of Adam and his team and the negotiation skills that have been necessary to bring this to completion. They have all been a pleasure to deal with and we would definitely use John D Wood again. Janet and Mark Tinker

Janet · 25 July 2025

Agent replied · 8 October 2025

Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Highly recommend working with John D Wood on both Sales and Lettings. Ross has been brilliant in keeping me updated with potential properties to view and arrange when convenient. He was always super helpful and went above and beyond in building and maintaining a relationship and providing knowledge, insight and advice throughout the process. We also met Amanda during viewings who was also really helpful and knowledgeable. Finally Eleni on the Lettings side was also brilliant, really personable and helpful. We saw two properties at short notice which both would have been right for us should circumstances not have changed. Wouldn’t hesitate to recommend as they really focus on the customer experience which makes them stand out.

Rachel · 8 July 2025

Agent replied · 8 August 2025

Hello Rachel, Thank you so much for your glowing 5* review! We're thrilled to hear that Ross, Amanda, and Eleni provided you with such a positive experience. Your recommendation means a lot to us, and we're delighted that our focus on customer experience stood out to you. Best regards, Lucy, Customer Relations Team

5/5

Trustpilot

Great experience with John D Wood

I couldn’t thank David at the Docklands branch enough for his outstanding support throughout our property rental journey. This has genuinely been the best experience we’ve ever had with an estate agent. He was always quick to respond, highly proactive, and incredibly effective at solving any issues that came up. It was clear he was completely on top of everything from start to finish. I wouldn’t hesitate to recommend him to anyone looking for a smooth and stress-free rental experience!

Andra · 23 April 2026

5/5

Trustpilot

Advice on sale of flat

I went to the Docklands branch and spoke to Tushar about the sale of my property. A very constructive meeting - Tushar clearly has a lot of knowledge and experience, which really put me at ease, (thankfully, as I know from experience how stressful selling one’s home can be). I came away with a good idea of how I want to move forward and checklist of the things that need to be done. Definitely worth considering paying a visit to John D Wood + Co if you are thinking of selling up.

Nicholas · 17 April 2026

5/5

Trustpilot

I was looking for a tenant for my house…

I was looking for a tenant for my house at 30 Orville Road in Battersea and contacted J D Wood on Battersea Park Road. I dealt with Joshua Mugume and received an excellent service. He is extremely professional and really knows the rental market around Battersea. While the tenant that he found did ultimately not proceed with renting my property, Joshua went out of his way to inform me about progress at all times and continued to search for a suitable tenant for me. As I am only looking for short term or corporate tenants, the market situation for such rentals was not favourable at the beginning of the year but I shall continue to work with Joshua again in the future to secure a tenant. I can highly recommend Joshua’s professional assistance, he is a breath of fresh air and while this may not be relevant, he is one of the best dress estate agents I have worked with in years!

Madeleine · 16 April 2026

5/5

Trustpilot

Seamless tenant handover & expert compliance (Lymington Lettings team)

I cannot thank Kat, Eleni, and Luiz enough for their support recently. While we stay well-informed on the upcoming legislative shifts (such as the move to periodic tenancies and the abolition of Section 21 this May) having a team that truly understands the practical application of these changes has been invaluable. The Lymington lettings team makes the entire process feel seamless, but where they truly excel is in the 'heavy lifting'. They go above and beyond when it comes to finding and rigorously vetting the right tenants, ensuring every detail is covered. The move-in and handover process was handled with such precision that it completely put our minds at ease. Their local knowledge, combined with a proactive approach to the new legal landscape, makes them the gold standard. If you want a team that stays ahead of the curve and executes flawlessly, look no further. We don't need to look any further for a lettings agent for any property within their local catchment area. Thank you once again !

Azalea · 13 April 2026

5/5

Trustpilot

J D Wood & Co Chiswick - thank you!

I had a super positive experience with John D Wood Chiswick during a recent, very stressful search for a new flat. Georgia was cheerful and switched on, always on the ball with new properties, following up, sending floor plans and videos, and answering all questions I had on the properties. She adjusted the search according to my search criteria - a lot of estate agents drag you to totally unsuitable properties and it feels like you are just a number on their KPI sheet. It was never like that with Georgia, and her knowledge, personal style and proactive search made my life a lot easier! Many thanks again, I wish Georgia and her office team all the very best for the future (not that I want to move any time soon again!).

Parcel · 10 April 2026

5/5

Trustpilot

Very good experience

I had a fantastic experience working with Paris while searching for my new flat. Paris was incredibly professional, attentive, and genuinely committed to helping me find the right place. He took the time to understand exactly what I was looking for and consistently presented options that matched my preferences. Paris was more than happy to answer all my questions and guide me through each step of the process. Thanks to Paris, I was able to find a flat that I absolutely love. I highly recommend Jhon D Wood in Notting Hill to anyone looking for a reliable and supportive property agency.

Francesca · 8 April 2026

5/5

Trustpilot

John D Wood in Beckenham have been…

John D Wood in Beckenham have been amazing from beginning to the end. We have had to sell our family home which has been very hard and they have been so kind, supportive and always in our corner. The first phone call with Lily and then the first meeting with Lauren and Lily was so energetic and positive. They are all super efficient, organised, professional and fun. I must also mention Kirsty who is so organised, kind and supportive. Lauren, the Sales Manager, has worked in the Beckenham area for many years and really has an impressive knowledge of houses within the area. Her advice was always well thought out, honest and she steered us in the right direction. I cannot recommend John D Wood in Beckenham enough, all the team are lovely. We will miss them.

Jane · 8 April 2026

5/5

Trustpilot

In a class of their own, pleasant & professional.

I have rented many properties through various different estate agencies, none of which made being a tenant a pleasant experience. Enter John D Wood like a breath of fresh air ~ the agents are delightful (especially Eleni!) & make the process seem easy and effortless. It’s a well established company and their solid experience is evident. Presently going into my second rental with them. I only looked at properties that they as agents represented, due to the good experience of being a tenant through them. I can’t recommend them highly enough.

Kim · 7 April 2026

5/5

Trustpilot

Fantastic support for a first-time buyer

Warren in Wimbledon was fantastic and very reassuring throughout my first-time flat purchase. I always felt confident that he had my best interests in mind, updated me regularly on the chain and was genuinely focused on getting the purchase over the line, particularly during periods of delay with the local authority. I would strongly recommend John D Wood for a smooth and calm estate agent experience. As a first time buyer, this made a huge difference.

Elena · 9 April 2026

5/5

Trustpilot

Worked with Warren in the Wimbledon…

Worked with Warren in the Wimbledon office for our purchase of a house. He was excellent throughout, great communication, always clear and to the point. He stood out amongst the various other agents we had to deal with in sale and purchase and we would highly recommend his services. He also had excellent recommendations for periphery services (which we used for the building survey).

Matt · 12 June 2026

5/5

Trustpilot

The John D Wood team in Beckenham

The John D Wood team in Beckenham is proving absolutely amazing for us. They are responsive, kind, supportive, understanding, and very professional in every step of the process, willing to go the extra mile with honest and useful suggestions and feedback. They have a great network and massive knowledge of the market in the area, which proves useful and helps with the planning of things. All in all, absolutely recommended!

Stefano · 8 April 2026

5/5

Trustpilot

David Alexander, associate director of John D Wood property

I have known David Alexander, the associate director of John D Wood &Co London, country & international property for more than 15 years and my property In London has been managed by his agency from time to time. David is very professional and always gives me very practical and helpful advice when I need it. I highly recommend David to be your property manager.

Cherry · 22 April 2026

5/5

Trustpilot

Thank you so much to Bradley Gilchrist…

Thank you so much to Bradley Gilchrist at the Beckenham branch for his outstanding support during the process of renting out my property. He could not have been more helpful and patient. He is very knowledgeable, always quick to respond, highly proactive and made me feel very confident in what was potentially a stressful situation. I would not hesitate to recommend him.

Susan · 27 April 2026

5/5

Google

I couldn’t have been happier with the team at JDW Lymington, they swiftly found me a buyer and the whole process was stress free and efficient with great communication. Amanda Fry was a superstar and handled the sale perfectly along with the rest of the team.

Oliver · 11 December 2025

Agent replied · 10 January 2026

Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Andrew Simpson was extremely helpful…

Andrew Simpson was extremely helpful throughout the entire process from offer to completion. He kept in close contact with us, communicated regularly and clearly with the other estate agents in the chain and more importantly with the solicitors. His support has been very much appreciated.

Alicja · 13 August 2026

5/5

Trustpilot

We bought a property through John D…

We bought a property through John D Wood. The service was excellent. Victoria was very good, candid and direct in the right moments and communicative throughout. It was evident that they worked 'for their clients' as much as they did balancing securing the sale. I will be using them when we come to move on.

James · 5 June 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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