Every review we hold for the Luton office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleA good team of staff. Demonstrated a good level of understanding with relation to the sale of my property. I am generally pleased with the outcome and would if required contact them for a similar issue.
Benjamin · 8 July 2017
Agent replied
Hi, Thank you for your lovely comments. I have passed your feedback to everyone involved at Taylors, Leagrave Many thanks.
★★★★★ 5/5
GoogleExcellent service and very professional there were no hard feelings when I decided to buy with another estates agent and they kept a line of communication active incase sale falls through. Very good.
Blessing · 2 July 2019
Agent replied
Many thanks for the amazing 5* review of your experience with our local Taylors team.
Kind regards, Lucy
★★★★★ 5/5
GoogleAs a first time buyer the guys made the whole process easy for me, kept me informed and took time to explain everything. I would definitely recommend this agency. Thanks again Taylors
Julia · 30 July 2019
Agent replied
Thank you Julia for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.
★★★★★ 5/5
Googlethis agency has shown its professionalism in what it does. I thank you in particular to Miss Sophie Ellingham who really helped us a lot in finding a home. Thanks Taylors
Andrei · 30 July 2019
Agent replied
Thank you Andrei for your wonderful 5* review. I am glad that Sophie was able to help in finding you a new home. I shall pass your kind comments onwards to the whole team at Taylors in Luton. Kind regards, Scott.
★★★★★ 1/5
GoogleHad worst lettings experience in life would never recommend to anyone. Their staff is very rude specially Amy!
this place has zero customer service for huge amount of fee.
Annie · 30 July 2019
Agent replied
Good morning Annie,
Thank you very much for taking the time to leave us this feedback. I'm sorry to hear that this was your experience but I do appreciate your comments as these have been passed on to the Regional Performance Manager to address with the branch. If you would like to discuss this in more detail at all please email us at review@countrywide.co.uk
Kind regards, Lucy.
★★★★★ 5/5
GoogleI was kept well informed at every stage so the whole process went smoothly.
Ken · 30 July 2022
Agent replied · 30 July 2023
Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleProfessional, friendly, always answer the phone, nothing is too much trouble. Very impressed. Ian very attentive and helpful. Thank you all.
Drakstic · 3 June 2021
Agent replied
Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleExcellent service received from David Shepherd, the mortgage advisor at Taylors. He absolutely exceeded my expectations, and I definitely will be using his services again. Thank you!
Miriam · 31 July 2019
Agent replied · 30 July 2023
Thank you Miriam, I will pass your comments on to David. Best wishes, Mark
★★★★★ 5/5
GoogleRecently purchased a property via Taylors, all the staff were amazing, there was issues with property, Ian liaised with vendors and our solicitors. Ironed out all issues and made sure deal was completed before mortgage offer expired.
Thrilled with our new property.
Bashbashir1 · 2 December 2022
★★★★★ 5/5
GoogleExcellent service received from David Shepherd, the mortgage advisor at Taylors. He absolutely exceeded my expectations, and I definitely will be using his services again. Thank you!
Miriam · 2 July 2019
Agent replied
Thank you Miriam, I will pass your comments on to David. Best wishes, Mark
★★★★★ 5/5
GoogleA quick and efficient sale, they made the whole process stress free. They know what they're meant to do, and they get on with it. I would recommend them.
Susan · 8 July 2017
Agent replied
Hi Susan, Thank you for taking the time to leave us this excellent review, it's great to see that the Taylors team in Leagrave were once again able to provide their proven, 5 star service! Kind regards.
★★★★★ 5/5
GoogleTaylors were exceptional with the sale of our house earlier this year, nothing was too much trouble, I wouldn't hesitate to use them again.
Mike · 2 February 2020
Agent replied
Thank you for your kind comments and wonderful 5* review! Best wishes, Scott (Customer Relations)
★★★★★ 5/5
GoogleI was very pleased with the service I received from Taylors. They were friendly and helpful, and efficient in moving the sale forward. Thank you.
Susan · 30 July 2019
Agent replied
Thank you Susan for your great 5* review and wonderful words for our local Taylors team. I will make sure your kind words are made known to them.
Kind regards, Scott
★★★★★ 5/5
GoogleFrom the start I felt Taylors had my best interests in mind and guided me through the negotiations to a good result. Thoroughly recommend
Dave · 8 July 2019
Agent replied
Hi Dave, it is great to read that you felt Taylors had your best interests in mind and that you would thoroughly recommend them. Thank you for the 5* rating.
Best wishes
Emma
★★★★★ 5/5
GoogleExcellent communication throughout the transaction. And knowledgeable staff.
Rodandsandra · 3 September 2022
Agent replied · 30 July 2023
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFind taylors very friendly and helpful 👌PositiveResponsiveness, Professionalism
Juliet · 27 August 2022
Agent replied · 30 July 2023
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleAbsolutely avoid this agents if you are a Landlord. They can not file paperwork, and loose it, then lie to you and pass you round to every other dept, have been waiting 2 months to get a crucial piece of paperwork to get a tenant evicted. Going to have to go to Ombudsman now.
Alison · 30 July 2019
★★★★★ 5/5
GoogleGreat customer service, very smart agent called Sharuk
Jonathan · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service and very responsive will recommend if you want to purchase your house here.PositiveQuality
Khanishtan · 20 June 2021
Agent replied · 19 June 2024
Thank you for your kind 5* review!
★★★★★ 5/5
GoogleGreat customer service.
Fast efficient and reliable.
Anjli · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleExcellent service from Taylors, Ian Causton helped me with every aspect of my sale. I would recommend them, absolutely.
Graham · 8 July 2019
Agent replied
Thank you Graham for your wonderful 5* review and recommendation! I will make sure your kind words are forwarded to Ian and the team at Taylors, Leagrave.
Best wishes, Scott
★★★★★ 5/5
GoogleVery helpful and accomodating....
Ysabelle · 3 September 2022
Agent replied · 30 July 2023
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 1/5
GoogleWorst experience ever in a flooded, smelly and mouldy flat, no deposit back, lies and no communication whatsoever.
Geguže · 30 July 2019
Agent replied
Good morning, I have been unable to find your details on our system as a Tenant but I am more than happy to look into the issues you encountered if you would like to contact our Customer Care team on 01623 885533 or customercare@countrywide.co.uk. Many thanks, Taylors
★★★★★ 5/5
GoogleFound all the staff very help and friendly and kept me up to date through out the sale
Gerard · 8 July 2019
Agent replied
Thank you Gerard for your 5* review of our team at Taylors in Leagrave. It is great to read that you found our team helpful and kept you informed of any progress throughout the sale.
Kind regards, Scott
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