Trusted Agent profile · Luton, Bedfordshire

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Taylors Countrywide Luton reviews

4.5

★★★★★ Excellent

230 reviews across 1 platform

212 Marsh Road, Leagrave, Luton, Bedfordshire, LU3 2QW

Part of Taylors Countrywide, see every office.

Taylors Countrywide's office in Luton, Bedfordshire, at 212 Marsh Road, is rated 4.5 out of 5 across 230 reviews on 1 platform, including 230 Google reviews rated 4.5.

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4.5 / 5

230

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Luton office, from every platform, shown as written. First names only.

4/5

Google

A good team of staff. Demonstrated a good level of understanding with relation to the sale of my property. I am generally pleased with the outcome and would if required contact them for a similar issue.

Benjamin · 8 July 2017

Agent replied

Hi, Thank you for your lovely comments. I have passed your feedback to everyone involved at Taylors, Leagrave Many thanks.

5/5

Google

Excellent service and very professional there were no hard feelings when I decided to buy with another estates agent and they kept a line of communication active incase sale falls through. Very good.

Blessing · 2 July 2019

Agent replied

Many thanks for the amazing 5* review of your experience with our local Taylors team. Kind regards, Lucy

5/5

Google

As a first time buyer the guys made the whole process easy for me, kept me informed and took time to explain everything. I would definitely recommend this agency. Thanks again Taylors

Julia · 30 July 2019

Agent replied

Thank you Julia for the 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy.

5/5

Google

this agency has shown its professionalism in what it does. I thank you in particular to Miss Sophie Ellingham who really helped us a lot in finding a home. Thanks Taylors

Andrei · 30 July 2019

Agent replied

Thank you Andrei for your wonderful 5* review. I am glad that Sophie was able to help in finding you a new home. I shall pass your kind comments onwards to the whole team at Taylors in Luton. Kind regards, Scott.

1/5

Google

Had worst lettings experience in life would never recommend to anyone. Their staff is very rude specially Amy! this place has zero customer service for huge amount of fee.

Annie · 30 July 2019

Agent replied

Good morning Annie, Thank you very much for taking the time to leave us this feedback. I'm sorry to hear that this was your experience but I do appreciate your comments as these have been passed on to the Regional Performance Manager to address with the branch. If you would like to discuss this in more detail at all please email us at review@countrywide.co.uk Kind regards, Lucy.

5/5

Google

I was kept well informed at every stage so the whole process went smoothly.

Ken · 30 July 2022

Agent replied · 30 July 2023

Thank you for your wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Professional, friendly, always answer the phone, nothing is too much trouble. Very impressed. Ian very attentive and helpful. Thank you all.

Drakstic · 3 June 2021

Agent replied

Thank you for taking the time to leave us your great comments about our team and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Excellent service received from David Shepherd, the mortgage advisor at Taylors. He absolutely exceeded my expectations, and I definitely will be using his services again. Thank you!

Miriam · 31 July 2019

Agent replied · 30 July 2023

Thank you Miriam, I will pass your comments on to David. Best wishes, Mark

5/5

Google

Recently purchased a property via Taylors, all the staff were amazing, there was issues with property, Ian liaised with vendors and our solicitors. Ironed out all issues and made sure deal was completed before mortgage offer expired. Thrilled with our new property.

Bashbashir1 · 2 December 2022

5/5

Google

Excellent service received from David Shepherd, the mortgage advisor at Taylors. He absolutely exceeded my expectations, and I definitely will be using his services again. Thank you!

Miriam · 2 July 2019

Agent replied

Thank you Miriam, I will pass your comments on to David. Best wishes, Mark

5/5

Google

A quick and efficient sale, they made the whole process stress free. They know what they're meant to do, and they get on with it. I would recommend them.

Susan · 8 July 2017

Agent replied

Hi Susan, Thank you for taking the time to leave us this excellent review, it's great to see that the Taylors team in Leagrave were once again able to provide their proven, 5 star service! Kind regards.

5/5

Google

Taylors were exceptional with the sale of our house earlier this year, nothing was too much trouble, I wouldn't hesitate to use them again.

Mike · 2 February 2020

Agent replied

Thank you for your kind comments and wonderful 5* review! Best wishes, Scott (Customer Relations)

5/5

Google

I was very pleased with the service I received from Taylors. They were friendly and helpful, and efficient in moving the sale forward. Thank you.

Susan · 30 July 2019

Agent replied

Thank you Susan for your great 5* review and wonderful words for our local Taylors team. I will make sure your kind words are made known to them. Kind regards, Scott

5/5

Google

From the start I felt Taylors had my best interests in mind and guided me through the negotiations to a good result. Thoroughly recommend

Dave · 8 July 2019

Agent replied

Hi Dave, it is great to read that you felt Taylors had your best interests in mind and that you would thoroughly recommend them. Thank you for the 5* rating. Best wishes Emma

5/5

Google

Excellent communication throughout the transaction. And knowledgeable staff.

Rodandsandra · 3 September 2022

Agent replied · 30 July 2023

Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Find taylors very friendly and helpful 👌PositiveResponsiveness, Professionalism

Juliet · 27 August 2022

Agent replied · 30 July 2023

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

Absolutely avoid this agents if you are a Landlord. They can not file paperwork, and loose it, then lie to you and pass you round to every other dept, have been waiting 2 months to get a crucial piece of paperwork to get a tenant evicted. Going to have to go to Ombudsman now.

Alison · 30 July 2019

5/5

Google

Great customer service, very smart agent called Sharuk

Jonathan · 30 July 2022

Agent replied · 30 July 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Great service and very responsive will recommend if you want to purchase your house here.PositiveQuality

Khanishtan · 20 June 2021

Agent replied · 19 June 2024

Thank you for your kind 5* review!

5/5

Google

Great customer service. Fast efficient and reliable.

Anjli · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent service from Taylors, Ian Causton helped me with every aspect of my sale. I would recommend them, absolutely.

Graham · 8 July 2019

Agent replied

Thank you Graham for your wonderful 5* review and recommendation! I will make sure your kind words are forwarded to Ian and the team at Taylors, Leagrave. Best wishes, Scott

5/5

Google

Very helpful and accomodating....

Ysabelle · 3 September 2022

Agent replied · 30 July 2023

Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.

1/5

Google

Worst experience ever in a flooded, smelly and mouldy flat, no deposit back, lies and no communication whatsoever.

Geguže · 30 July 2019

Agent replied

Good morning, I have been unable to find your details on our system as a Tenant but I am more than happy to look into the issues you encountered if you would like to contact our Customer Care team on 01623 885533 or customercare@countrywide.co.uk. Many thanks, Taylors

5/5

Google

Found all the staff very help and friendly and kept me up to date through out the sale

Gerard · 8 July 2019

Agent replied

Thank you Gerard for your 5* review of our team at Taylors in Leagrave. It is great to read that you found our team helpful and kept you informed of any progress throughout the sale. Kind regards, Scott

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