Trusted Agent profile · Luton
★★★★★
105 reviews across 2 platforms
Luton, LU2 7JZ
LD Estate Agents's office in Luton, at Luton, is rated 5.0 out of 5 across 105 reviews on two platforms, including 31 Google reviews rated 5.0.
Tell us what you need and we'll put you in touch. LD Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Luton.
Every review we hold for the Luton office, from every platform, shown as written. First names only.
5/5
TrustpilotHighly recommended
If you want a professional and friendly service these are the guys for you! My Mums house was not an easy one to sell as it was in need of some serious updating but L&D found many viewers for us and even after 2 lots of buyers pulled out they quickly found another which they followed through to completion. Daniel was particularly helpful as my main contact and the WhatsApp method of keeping in touch is brilliant. 🤩
5/5
TrustpilotThank you L&D Estate Agents
We want to thank Jon and Daniel and highly recommend L&D as a first option for your needs. We were the buyers, but from the 1st day when we met, we felt they were honest, helpful, and willing to do anything they could to speed up and complete the process. As a family business, they take extra care to provide 5-star customer service and to complete the process in the most reasonable manner possible. They were the seller's agent in our case, and they ensured we had all the information we needed. As a family company, I feel they take pride in their business, and that gives me confidence that they are going the extra mile to ensure happy customers.
5/5
Trustpilot"What Good Customer Service Looks Like"!
MASSIVE thank you to Jon & his son, Daniel for their AMAZING support & assistance with my recent property purchase. Found both Jon & Daniel; friendly, competent & helpful. Jon: With his wealth of experience in the Property Sector: Recommended Solicitor & EPC contacts. Daniel: "Wise head on young shoulders". Found in each & every encounter; pleasant, approachable, reliable & transparent. Being a family Estate Agent definitely separated L&D Estate Agents from their respective competitors in terms of: value for money, personal touch & making sure to the best of their ability, all concerned parties are treated fairly & professionally. Well done Jon, Daniel & L&D Estate Agents respectively for your continued endeavours to make buying & selling peoples precious Homes as easy as possible. Keep up the excellent work!
5/5
TrustpilotFirst time buyer L&D
As a first time buyer the process of purchasing was very daunting and stressful. However, Daniel was very helpful and informative. He was always available when I needed information and made the whole process alot easier than I thought it would be. He always kept me up to date and in the loop of each step and answered every question I had throughout the process. I would definitely not hesitate to go through L&D again without a second thought. Thank you team!!!
5/5
GoogleThis was our first time buying a house in Luton and Daniel helped us every step of the way. From viewing multiple properties to helping understand different roads and areas. He was very patient and cooperative. When we couldn't get through to Daniel, Jon was always ready to answer any queries. Very professional and friendly service. If anyone is new to the area of Luton and would like agents who are informative as well as friendly, LandD are the one! Thank you once again
5/5
TrustpilotFabulous could not have been better
I cannot explain how terrified and stressed I was about this whole situation! I had put the house on the market twice previously but it was all too stressful and I had to take it off again. Then my son recommended Jon and Daniel. Thank goodness he did! They have been absolutely wonderful from day one. They were at the end of the phone for anything and everything no question was a silly question. They made me feel confident in what I was doing. The solicitors they recommended were also brilliant. I would recommend them to anyone who asks and if ever I do this again They will be my first phone call.
5/5
TrustpilotFrom my initial valuation to…
From my initial valuation to completion, both Jon and Daniel were exceptional.. Their professionalism and knowledge of the property industry was second to none..Communication was superb and personal via a WhatsApp group..My questions were answered quickly without the hassle of searching through emails.. For the record they secured an offer for the price I wanted and sold my property subject to contract within a week..
5/5
GoogleWe would like to give a huge thank you to Daniel and Jon at L&D Estate Agents for their incredible support throughout the process of buying our property in Luton. From start to finish, they were professional, approachable, and always willing to go the extra mile to make sure everything went smoothly. Daniel’s clear communication and regular updates kept us informed at every stage, while Jon’s knowledge and guidance made the whole experience much less stressful. They were both patient, responsive, and genuinely cared about helping us find the right home. Thank you again, Daniel and Jon, for making this journey such a positive one!
5/5
GoogleI’ve used L&D Estate Agents to sell several properties and have been amazed by their service. Having worked in the property field for over 20 years, I’ve never come across an agent that works so closely with a seller. They truly went above and beyond at every stage. Their fees were also far more competitive than other agents in the area, making their service excellent value. A big thank you to Jon and his team for all the effort they put in, the properties were sold quickly despite the challenges. I would highly recommend L&D Estate Agents.
5/5
TrustpilotI’ve used L&D Estate Agents to sell…
I’ve used L&D Estate Agents to sell several properties and have been amazed by their service. Having worked in the property field for over 20 years, I’ve never come across an agent that works so closely with a seller. They truly went above and beyond at every stage. Their fees were also far more competitive than other agents in the area, making their service excellent value. A big thank you to Jon and his team for all the effort they put in, the properties were sold quickly despite the challenges. I would highly recommend L&D Estate Agents to anyone looking to sell.
5/5
TrustpilotCompassionate, trustworthy, competent, strategic...the list goes on.
I chose to work with L&D Estate Agents on the advice of a trusted friend who suggested my experience with a smaller agent would be better. I feel so grateful that I trusted Jon and the team to sell my house. It was an emotional process for me as I was selling a property after bereavement, and I feel this was approached with compassion. From our first conversation, I knew that L&D were the right agents to sell the house. I received an honest and realistic evaluation. There was clear communication throughout. I felt I received good advice based on Jon's extensive career within the sector, and there was space to make my own decisions. My sale went through very quickly and with ease. I also chose to work with their recommended solicitor, which was another great decision. Overall, I had an excellent experience. I was drawn to L&D Agents because of the donation they make to Keech Cottage with each sale. They prove that beyond being community-minded, they are also trustworthy, competent, strategic and skilled agents.
5/5
TrustpilotSale of House
Where to start? I’ll try and keep it concise but from the get go I was incredibly impressed with Jon and later Dan. I had 3 separate companies come for valuation and whilst they were all similar in their estimates, Jon from L&D had a personal touch. It was clear that he genuinely cared and by the end of the valuation, I felt like we could have been in the pub having a chat over the previous hour such was the ease of conversation, openness of Jon and his pragmatism. Despite being a relatively new, family based business Jon couldn’t have come across more professionally either and by the time I left I had no doubt in my mind I’d be using L&D to sell my house. They were very quick and responsive, organising photos and getting it up for sale within 24 hours of instruction which was impressive in itself, without any hassle. It’s worth noting that Jon could probably have a second career as a photographer given the quality of the photos taken to! What was even more impressive was their ability to attract prospective buyers, within the first week they had secured a number of viewings and a number of offers all of which were very reasonable and one achieving a very good price which we agreed on. They had sold it within a week at a price higher than I’d originally expected which was amazing and testament to their sales pitches. The performance from L&D didn’t stop there, they kept in regular contact and updated me at every turn throughout the sales process which unfortunately didn’t go as smoothly as we’d like. However, that was no fault of L&D at all and Dan was on it throughout, negotiating and chasing with the various third parties like a dog with a bone. Dan’s patience and perseverance was brilliant and if it wasn’t for his constant advice and reassurance when we hit stumbling blocks, I don’t know what I would have done. Thanks to L&D we finally completed and I cannot recommend them enough, I cannot say thank you enough and would wholeheartedly recommend them to anyone looking for an estate agent. Jon & Dan, it’s been a pleasure!
5/5
TrustpilotPurchase of Retirement Flat
Viewed a retirement flat with Daniel. Very professional and knowledgeable. Made an offer and from the point of acceptance to completion, both Jon and Daniel were always on hand to answer any questions both promptly and efficiently. Would thoroughly recommend L&D Estate Agents
5/5
GoogleExcellent Estate Agents! Very professional, friendly and honest service. Jon and Daniel kept me informed at every step of selling my property and kept me fully up to date during the process. If I was ever to sell or buy a property they would be my 1st choice of who to use, highly recommended.
5/5
TrustpilotExcellent Estate Agents!
Excellent Estate Agents! Very professional, friendly and honest service. Jon and Daniel kept me informed at every step of selling my property and kept me fully up to date during the process. If I was ever to sell or buy a property they would be my 1st choice of who to use, highly recommended.
5/5
GoogleWe recently sold our house in Luton with L&D estate agents and I have only excellent things to say about the service provided by Jon and Daniel. They were amazing! We had some difficult solicitors in our chain, and Daniel kept us all up to date with progress. From start to finish we had very professional, honest and communicative interactions with them both. I would highly recommend!
5/5
TrustpilotUsed L & D for sale of property
Used L & D for sale of property, been the best service ever received from any Estate Agent highly recommend these. Jon gave an excellent service from start to completion. Jon was always on top of things always chasing up other parties involved and kept me update regularly with the progress. I wouldn’t use any other Estate Agents now. Fantastic service and sale completed on time without any issues. Well done and thank you keep up the excellent work
5/5
TrustpilotI am so happy because few months ago we…
I am so happy because few months ago we bought new house in Luton and L&D Estate agents they was there for anything we needed. Always they answered on the phone they replied the emails with our questions and they made it very easy for us. I will recommend to my family members and to anyone who want to buy a house . L& D Estate agents keep helping people and do your best for your consumers. Thank you very much for everything Regards Ela
5/5
GoogleCannot quite put into words how great this company is. Daniel was a breath of fresh air compared to all the snake oil merchants I had the displeasure of dealing with over the course of around 12 months. Highly recommended, trustworthy and honest is how I would put the L&D team into words. I will be back…
5/5
TrustpilotJohn and his team have been amazing
John and his team have been amazing, through the selling of a unique family home. Their guidance, support and professionalism has been constant throughout. I would highly recommend them
5/5
TrustpilotTrustworthy and reliable. Highly recommended
Jon from L&D was one of a three local agents who came to value my home. Of the three, he was honest, not at all pushy and took time to explain about his company and his approach. They are a small, family firm dedicated to providing an excellent service. When the time eventually came to sell (and having been annoyingly pestered for months by the other two agents) I asked L&D for a fresh valuation and appointed them to sell my property. Throughout the process, Jon and Daniel worked hard to bring a stream of viewings and kept me updated with feedback and progress. Jon was always available if I needed to contact him. I achieved a good price for my property and was totally satisfied with their service. The commission was great value, for an honest, trustworthy, efficient and reliable service, I would highly recommend L&D. They were excellent.
5/5
TrustpilotThe service we received was excellent…
The service we received was excellent and seamless. Jon and Daniel were professional, dedicated, and friendly throughout the process of selling our house. They kept us updated with feedbacks at all times. It really felt like dealing with a family friend. Jon recommended even a moving company, who was also great. We highly recommend L&D estate agents to anyone buying or selling. Thank you for the great service you are providing in Luton & Dunstable.
5/5
TrustpilotThank L&D Estate Agents - highly recommended
I wanted to thank L&D Estate Agents for the excellent service provided throughout the sale of my property. From the start, they gave a realistic and honest valuation instead of suggesting an inflated asking price, which helped attract serious buyers and kept the process moving smoothly. Their fees were very reasonable, and the level of service was outstanding. They worked closely with both solicitors, kept communication flowing between all parties, and we're always proactive in chasing updates when needed. They also arranged viewings efficiently and handled potential buyers professionally throughout the process. Most importantly, they were always friendly, approachable, and supportive, making what can often be a stressful experience much easier to manage. I would highly recommend L&D Estate Agent to anyone looking to sell their property. Thank you again for all your hard work and support.
5/5
TrustpilotExcellent service
I used L&D for a probate sale in 2023/2024. Jon was excellent to deal with from beginning to end. He secured a buyer within the first few weeks. He was not only respectful to me but also to the buyer as well. Service was excellent and would recommend their expertise to anyone buying or selling a home. I was kept updated throughout and any queries answered promptly. Thank you Jon
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Tell us what you need and we'll put you in touch. LD Estate Agents hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Luton.
