Trusted Agent profile · Luton · Bedfordshire

haart Luton reviews

4.6

★★★★★ Excellent

997 reviews across 2 platforms

10-12 Wellington Street, Luton, Bedfordshire, LU1 2QH

Part of haart, see every office.

haart's office in Luton, Bedfordshire, at 10-12 Wellington Street, is rated 4.6 out of 5 across 997 reviews on two platforms, including 985 Google reviews rated 4.6.

Google logo

4.6 / 5

985

Reviews on Google

This office

Facebook logo

4.7 / 5

12

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Luton office, from every platform, shown as written. First names only.

5/5

Google

Hard working agents, did a good job selling my flat, always keeping my informed with feedback after viewings etc.

Björn · 29 July 2019

Agent replied

Dear Björn We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Thanks again for the recommendation, and have an amazing day! Tom haart Luton

1/5

Google

Worst place to rent a house from. I was basically robbed by one of the staff at this place.

Mohamed · 29 July 2019

Agent replied

Hi Mohammed, We don't seem to have a record of you as one of our customers ? Please can you contact Michael Birley on 01582721532 or Michael.birley@haart.co.uk so we can investigate this further.

5/5

Google

Many thanks to Mr. Jordan Jones for his availability and kindness!!!

Irina · 11 August 2021

Agent replied

Hi Irina, thanks for your positive feedback. It was a pleasure working with you. Many thanks, Jordan

1/5

Google

Very poor service will never use this estate agent staff were not helpful atal would not recommend atal..

Shaqeel · 29 July 2019

Agent replied

Good Morning Mr Shaqeel Hussian, We don't have any record of you as one of our customers at haart Luton. Please email details to luton@haart.co.uk in order for us to look into it for you. Many Thanks

1/5

Google

Very poor service will never use this estate agent staff were not helpful atal would not recommend atal..

Sabran · 26 March 2019

Agent replied

Good Morning Sabran, Sorry to hear that you haven't been happy with our services. Please could you email me with the issues you have had ? Thomas.barker@haart.co.uk Thank you

5/5

Google

Efficient, proffesional and friendly customer serice especially from Masun. Very pleased in general from beginning to end.

Shirley · 29 July 2019

Agent replied

Hi Shirley, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. Mason haart Luton estate agents

1/5

Google

To let sign now been outside house i am renting for 7/8 weeks, have called, yet still not collected. Useless.

S · 14 March 2017

Agent replied

River Daze, we regret that you had a negative experience with us, but are glad you brought this to our attention.

5/5

Google

very efficient and polite

Chhitij · 16 June 2022

Agent replied

Thank you for your kind review. Tom Barker

5/5

Google

Had a good experience dealing with Shelagh and Tom. Found them very responsive and helpful with any quires we had during our purchase - Mr & Mrs Shaheen

Alii · 4 April 2023

1/5

Google

Started off well but as soon as they had the listing on their books which makes them money.. service, support & communication nosedived. Repeatedly have to chase & chase & chase for any sort of response.. AND my rent (as a landlord) -Luton Wellington street branch

Raheena · 2 June 2020

5/5

Google

Very friendly but also professional at the same time. Would recommend to others and use again

Andy · 29 July 2019

Agent replied

Andy D, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

5/5

Google

I am personally satisfied with the services of this agency, the agent who took care of renting the apartment was very nice, he answered my questions every time I needed, he clarified everything I asked him, I didn't have any kind of problem . I recommend!

Bianca · 31 December 2019

1/5

Google

Avoid at all costs. They don't chase up problems with your property, the manager never calls you back. I took them to the property Ombudsman and was awarded compensation because of how bad they had been.

Robert · 13 March 2022

5/5

Google

Excellent service! Many Ali

Shopna · 13 March 2022

Agent replied

Thank you Mrs Rahman. Manchar Ali (Manny)

5/5

Google

Great service. Moved into our new family home recently. Thank you mason + team!

Joty · 29 July 2019

Agent replied

Dear Joty Kaur, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton estate agents

5/5

Google

Excellent service ,very helpful and friendly would advise my friends and family aswell .

Nazmin · 29 July 2019

Agent replied

Nazmin Begum, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do! Thank you again for your star rating! Regards haart Luton

5/5

Google

Hi, just let a flat whit Haart Letting and was a new experience that I didn't know about, but with the help of Jordan Jones it was easier. We thank him for all the help and we appreciate it. Thanks again and all good

Florina · 15 March 2020

1/5

Google

Sold the house then ignored us when there were problems with the sale.

John · 29 July 2019

Agent replied

Dear John L, We are sorry to see that you have left us a low star rating in your review. Your feedback is very important to us and we would like to find out more. Would you mind emailing us at customer.experience@haart.co.uk to give us more information about your experience with us? Thank you for sharing your comments haart Luton estate agents

5/5

Google

Irfan at haart was very helpful friendly and warm. Highly recommended.

Nefoutube · 25 March 2020

Agent replied

Dear Nefoutube, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Luton estate agents

5/5

Google

Fantastic service received by estate agent Mason, very professional and thank you.

Brown · 29 July 2019

Agent replied

Dear Solid Stonez, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton estate agents

5/5

Google

A very professional group of guys and girls at Haart. Over 12 viewing in 3 months. Sold with haart. Thanks a lot Thanks also to Manny - Move Manager

John · 15 August 2022

5/5

Google

Very Friendly and Helpful staff…

Konyebagu · 23 May 2024

5/5

Google

Fantastic service received by estate agent Mason, very professional and thank you.

Solidstonez · 8 August 2018

Agent replied

Dear Solid Stonez, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton estate agents

5/5

Google

Very good customer service specially from Cam, hope to deal with again.

Eeshaal · 30 September 2017

Agent replied

Dear Zamil Ahmed, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton estate agents

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