Every review we hold for the Luton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHard working agents, did a good job selling my flat, always keeping my informed with feedback after viewings etc.
Björn · 29 July 2019
Agent replied
Dear Björn We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. Thanks again for the recommendation, and have an amazing day! Tom haart Luton
★★★★★ 1/5
GoogleWorst place to rent a house from. I was basically robbed by one of the staff at this place.
Mohamed · 29 July 2019
Agent replied
Hi Mohammed, We don't seem to have a record of you as one of our customers ? Please can you contact Michael Birley on 01582721532 or Michael.birley@haart.co.uk so we can investigate this further.
★★★★★ 5/5
GoogleMany thanks to Mr. Jordan Jones for his availability and kindness!!!
Irina · 11 August 2021
Agent replied
Hi Irina, thanks for your positive feedback. It was a pleasure working with you. Many thanks, Jordan
★★★★★ 1/5
GoogleVery poor service will never use this estate agent staff were not helpful atal would not recommend atal..
Shaqeel · 29 July 2019
Agent replied
Good Morning Mr Shaqeel Hussian, We don't have any record of you as one of our customers at haart Luton. Please email details to luton@haart.co.uk in order for us to look into it for you. Many Thanks
★★★★★ 1/5
GoogleVery poor service will never use this estate agent staff were not helpful atal would not recommend atal..
Sabran · 26 March 2019
Agent replied
Good Morning Sabran, Sorry to hear that you haven't been happy with our services. Please could you email me with the issues you have had ? Thomas.barker@haart.co.uk Thank you
★★★★★ 5/5
GoogleEfficient, proffesional and friendly customer serice especially from Masun. Very pleased in general from beginning to end.
Shirley · 29 July 2019
Agent replied
Hi Shirley, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. Mason haart Luton estate agents
★★★★★ 1/5
GoogleTo let sign now been outside house i am renting for 7/8 weeks, have called, yet still not collected. Useless.
S · 14 March 2017
Agent replied
River Daze, we regret that you had a negative experience with us, but are glad you brought this to our attention.
★★★★★ 5/5
Googlevery efficient and polite
Chhitij · 16 June 2022
Agent replied
Thank you for your kind review. Tom Barker
★★★★★ 5/5
GoogleHad a good experience dealing with Shelagh and Tom. Found them very responsive and helpful with any quires we had during our purchase - Mr & Mrs Shaheen
Alii · 4 April 2023
★★★★★ 1/5
GoogleStarted off well but as soon as they had the listing on their books which makes them money.. service, support & communication nosedived. Repeatedly have to chase & chase & chase for any sort of response.. AND my rent (as a landlord) -Luton Wellington street branch
Raheena · 2 June 2020
★★★★★ 5/5
GoogleVery friendly but also professional at the same time. Would recommend to others and use again
Andy · 29 July 2019
Agent replied
Andy D, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!
★★★★★ 5/5
GoogleI am personally satisfied with the services of this agency, the agent who took care of renting the apartment was very nice, he answered my questions every time I needed, he clarified everything I asked him, I didn't have any kind of problem . I recommend!
Bianca · 31 December 2019
★★★★★ 1/5
GoogleAvoid at all costs. They don't chase up problems with your property, the manager never calls you back. I took them to the property Ombudsman and was awarded compensation because of how bad they had been.
Robert · 13 March 2022
★★★★★ 5/5
GoogleExcellent service!
Many Ali
Shopna · 13 March 2022
Agent replied
Thank you Mrs Rahman. Manchar Ali (Manny)
★★★★★ 5/5
GoogleGreat service. Moved into our new family home recently. Thank you mason + team!
Joty · 29 July 2019
Agent replied
Dear Joty Kaur, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton estate agents
★★★★★ 5/5
GoogleExcellent service ,very helpful and friendly would advise my friends and family aswell .
Nazmin · 29 July 2019
Agent replied
Nazmin Begum, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out to us if there's anything more we can do! Thank you again for your star rating! Regards haart Luton
★★★★★ 5/5
GoogleHi, just let a flat whit Haart Letting and was a new experience that I didn't know about, but with the help of Jordan Jones it was easier. We thank him for all the help and we appreciate it. Thanks again and all good
Florina · 15 March 2020
★★★★★ 1/5
GoogleSold the house then ignored us when there were problems with the sale.
John · 29 July 2019
Agent replied
Dear John L, We are sorry to see that you have left us a low star rating in your review. Your feedback is very important to us and we would like to find out more. Would you mind emailing us at customer.experience@haart.co.uk to give us more information about your experience with us? Thank you for sharing your comments haart Luton estate agents
★★★★★ 5/5
GoogleIrfan at haart was very helpful friendly and warm. Highly recommended.
Nefoutube · 25 March 2020
Agent replied
Dear Nefoutube, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Luton estate agents
★★★★★ 5/5
GoogleFantastic service received by estate agent Mason, very professional and thank you.
Brown · 29 July 2019
Agent replied
Dear Solid Stonez, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton estate agents
★★★★★ 5/5
GoogleA very professional group of guys and girls at Haart. Over 12 viewing in 3 months. Sold with haart. Thanks a lot
Thanks also to Manny - Move Manager
John · 15 August 2022
★★★★★ 5/5
GoogleVery Friendly and Helpful staff…
Konyebagu · 23 May 2024
★★★★★ 5/5
GoogleFantastic service received by estate agent Mason, very professional and thank you.
Solidstonez · 8 August 2018
Agent replied
Dear Solid Stonez, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton estate agents
★★★★★ 5/5
GoogleVery good customer service specially from Cam, hope to deal with again.
Eeshaal · 30 September 2017
Agent replied
Dear Zamil Ahmed, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. haart Luton estate agents
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