Trusted Agent profile
★★★★★
42 reviews across 3 platforms
208 Marsh Road, Luton, LU3 2QW, Luton LU3 2QW
Esquire Leagrave's Luton office at 208 Marsh Road is rated 4.3 out of 5 across 42 reviews on three platforms. The 1 Facebook and 40 Trustpilot counts are for the whole business. Checked 9 October 2026.
Every review we hold for the Luton office, from every platform, shown as written. First names only.
5/5
TrustpilotMassive thank you to Keisha at Esquire…
Massive thank you to Keisha at Esquire for all her help throughout my purchase. She kept me updated from start to finish, always made time to explain things properly, and made the whole process much less stressful. Really appreciate all her support and patience throughout. She’s a real asset to the company and I’d definitely recommend her.
5/5
TrustpilotCristina
I was contacted by Cristina regarding the plumbing at one of their tenants property. Cristina was not only very efficient with providing the job information in detail but also with liasing between myself and the tenant to get the job completed swiftly with no hassle (with payment made promptly after invoice was sent)!
5/5
TrustpilotAbsolutely lovely experience
Absolutely lovely experience! The service was amazing from start to finish, and Amina made everything feel so welcoming and comfortable. Such a kind and professional person, I’ll definitely be coming back again. Thank you so much, Amina!
5/5
TrustpilotCristina thank you for your service
I’ve contacted this agency as I wanted to buy a house. I was dealing with Cristina which showed me the house as well as explaining the process. I definitely recommend them! Thank you Cristina!
5/5
TrustpilotGreat experience
As a first time buyer, I must say buying through Esquire was smooth sailing. I met Amina at my viewing who was very friendly, professional and knowledgeable. She instantly knew all the answers to my questions, and understood exactly what I was looking for. I dealt with their in house solicitors and mortgage broker Justin who just made the process stress free all the way. I was given regular updates from Amina and had my mortgage offer out in a week and completion in just under 3 months. Commendable work, would definitely buy through Esquire again!
1/5
TrustpilotJust rude. I have no other explanation
Called up and placed an offer for a property with Keisha in early December after viewing with her. I thought it was an odd encounter as she didn’t ask for proof of funds beyond asking if I had a MIP (I did). That was the last I heard from her relating to this offer - I haven’t been able to make contact since. I am baffled at the concept of being ghosted by an estate agent. I am a first time buyer and the snobbery I have experienced from this estate agent has completely put me off from interacting with them again. A little courtesy goes a long way.
5/5
TrustpilotThe staff made the experience great for…
The staff made the experience great for me. Your agent Cristina made sure everything went smooth and meet exactly my needs. Great people that show respect and care for their clients.
5/5
TrustpilotHuss was very kind & helpful
Huss was very kind & helpful. He made me feel very comfortable & went above and beyond to help me find what I was looking for. Definitely recommend. 10/10 service
5/5
TrustpilotDecent for selling a flat
I’ve sold a few properties through Esquire- mainly flats and the process has been good! Amina is normally my account manager who is very fast at responding.
5/5
TrustpilotKeisha is helpful member of Esquire
Keisha is helpful member of Esquire, Took me through viewings before purchasing and till now helps out with any questions or requirements!
5/5
TrustpilotAmina is a breath of fresh air!
Amina is a breath of fresh air, very well informed and knew everything about the flat we wanted to buy.
5/5
TrustpilotKeisha is a 10/10 sales women
Keisha is a 10/10 sales women, she showed me the most perfect house after registering my details with her!
5/5
TrustpilotOur agent Amina was an absolute star
Our agent Amina was an absolute star, assisting us throughout the whole process. Thank you!
5/5
TrustpilotAmina was great
Amina was great! So helpful and is very good at what she does :)
5/5
TrustpilotAmina was very helpful
Amina was very helpful. Her friendly attitude and patience made it a great experience!
5/5
TrustpilotAmina was excellent and provided a…
Amina was excellent and provided a great service which matched all my needs!
5/5
TrustpilotKeisha was very helpful & knowledgeable…
Keisha was very helpful & knowledgeable when showing me houses
5/5
TrustpilotKeisha was great
Keisha was great, she was helpful and understanding
5/5
TrustpilotAmina is a very good estate agent!
5/5
TrustpilotStrongly Recommend
Keisha was a pleasure to deal with.
1/5
TrustpilotWorst estate agents in Luton
Worst estate agents in Luton. Well known for being unprofessional and underhand. Also known for not paying their contractors. We ended up taking them to court in 2020 after non payment for a job we did for them. Even after they lost the case they still didn't pay and we ended up sending bailiffs into their office to collect what they owed. Heard so many stories from other agents and landlords regarding their shady practices. Wouldn't touch them with a bargepole.
We have no idea who you are? You were never a client of ours so we are not sure why you are writing us a review on trust pilot? Maybe you are confused with another agent or are a rival agent with an issue with us. Please have the decency to remove this fake review. Thank you.
1/5
TrustpilotMoney not returned
I am utterly appalled by this estate agency. We paid a deposit for a sale that ultimately fell through, and it has now been 4 months without any clear communication regarding the return of our money. These people are absolute crooks! Every time we try to get answers, we are passed around from person to person with no resolution in sight. We have now resorted to legal action, and I have seen many others with similar complaints. I will update this review if we ever get our money back. For anyone else dealing with this, I recommend going through small claims court.
Another review that is not from one of our clients? Please remove
1/5
TrustpilotBad service, do not recommend!
We have placed an offer for a house with Esquire estate agency in Luton. The estate agent Amina asked us proof of funds, copies of identity documents etc. We tried to keep in touch with the estate agent, for the progress of this sale but had no reply. When I contacted the direct number of the agency, the estate agent stated her what's app went blank and could not read her messages (never mind she had our contact on the office data base, and that the house we placed an offer for was sold already.
I'm sorry to hear about your disappointing experience. It's concerning that despite providing proof of funds and identity documents as requested, you encountered difficulties in keeping in touch with the one of our agents and were not receiving updates on the progress of your offer. It's understandable that communication is crucial during such transactions, and it's unfortunate that you experienced a lack of responsiveness from us. I have looked into this issue personally and have come to find out that the agent involved since placing your offer contracted Covid and was off from work duties for one week and in the mean time another agent had introduced a different buyer for the property. We accept this was a communication issue from our side and I can only apologise for the inconvenience caused. If the property were to become available again for whatever reason we will be sure to be in touch with you. Thank you for taking the time to share your feedback. It's essential for us to be aware of areas where we may need improvement, and your review will encourage us to address these issues to provide a better service in the future.
5/5
TrustpilotCristina
I had an amazing experience with Cristina. She took time and attention to fulfill our needs. She took as long time to come to different properties, had the right answers and took in consideration all needed things we looked for. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Esquire Leagrave's Luton office has 42 reviews across three platforms: 1 on Facebook (across the whole business), 1 on Yell, 40 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Esquire Leagrave is rated 4.3 out of 5 across all 42 reviews, checked 9 October 2026.
Esquire Leagrave, 208 Marsh Road, Luton, LU3 2QW, Luton LU3 2QW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
