Trusted Agent profile
★★★★★
127 reviews across 1 platform
Jansel House Parade, 656 Hitchin Road, Stopsley, Luton LU2 7XH
Connells's Luton office at Jansel House Parade is rated 4.6 out of 5 across 127 reviews on 1 platform, including 127 Google reviews rated 4.6. Checked 9 October 2026.
Every review we hold for the Luton office, from every platform, shown as written. First names only.
5/5
GoogleI had a good experience with the Stopsley branch of Connells - Chris and Aaron were incredibly helpful. The team were great at communicating and responded to calls and emails efficiently. They assisted in all ways possible. 5 stars.PositiveResponsiveness, Professionalism
5/5
GoogleLuke was very professional with helping me buy my first house. Have heard many stories about this industry but was pleasantly surprised with all the help and advice Luke gave me.
5/5
GoogleChris is an amazing manager, even though my sale was not a smooth process, he handled it very professionally and his co-ordination between both parties and lawyers was very good. I would not hesitate to recommend Chris to handle any purchase or sale he is very professional.
5/5
GoogleChris and his team, especially Chris, did a fantastic job of selling my house. From start to finish (6 weeks) Chris kept me constantly updated, provided support and guidance and he is a genuinely nice person. If i could give them 6/5 i would.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI had a good experience with the Stopsley branch of Connells - Chris and Aaron were incredibly helpful. The team were great at communicating and responded to calls and emails efficiently. They assisted in all ways possible. 5 stars.PositiveResponsiveness, Professionalism
5/5
Googlethroughout the deal all of the staff were very responsive and always try to answer your query. Specially Chris is very good and always get back to you at earliest. Overall I was happy with the service I received.PositiveResponsiveness
5/5
GoogleGreat people/staff, especially the ones me and my husband had dealings with Craig, Adam and Chris :) Friendly, helpful and efficient; just what we needed to buy our first property! Everything went so smoothly with no hassle and within 3 months we had our keys :), Wonderful and Thank you all once again x
5/5
GoogleVery Happy after Chris Blackham and his time finally got a completion on buying my first family home. After having a terrible experience with two previous houses fallen through, …
Thank you for your excellent 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
5/5
GoogleConnells is a fantastic agency that I would recommend to anyone. Special thanks to Daniel who was extremely courteous and helpful in finding us our new home.
5/5
GoogleWe viewed a property with Luke. He was very informative and very knowledgeable about the property. He presented himself professionally whilst showing us around. He took his time with us so we didn't feel rushed and he answered all our questions. We have viewed a lot of properties with many different Agents and he was by far the most professional and informative. He is an asset to the team and should be recognised for this.
5/5
GoogleHad a great experience with Connells, Daniel was very knowledgable and helped us find our perfect first home, would recommended the agency to anybody. Thanks again
1/5
GoogleAwful experience. 3 months after our offer had been accepted nothing had progressed. The team couldn’t care less, impossible to get a hold of or to get an understanding of what the sellers plans were
Hello Anna, I am sorry to read you feel this way. Once a sale has been agreed it is usually both parties solicitors who progress the transaction, however, if you could reach out to us via complianceresidential@connells.co.uk with full details our team will be able to look into this matter for you. Kind regards, Scott @ Customer Care
5/5
GoogleDealt with Chris K whilst searching for a house & he was very professional & I had a great overall experience with Connells defo recommend
5/5
GoogleFriendly and professional staff, dealt with all queries promptly and very proactive in following up queries raised by me, the buyers and the solicitors. I achieved a good price for my property and would definitely recommend Connells Stopsley.
Thank you for taking the time to leave us this amazing 5* review and recommendation. Kind regards Lucy, Customer Relations.
5/5
GoogleI would like to say thank you to Daniel, Luke and Chris for handling the sale of our property. Would highly recommend to anyone.
5/5
GoogleVery professional and quick in responses . Aaron was very helpful and he was explaining everything in clear and concise manner. We will use their services again in the future .PositiveResponsiveness, Professionalism
5/5
GoogleIt's a wonderful experience since contacting first, Chris the branch manager to the senior executive Luke. Arranged a valuation for my property, Luke arrived next day promptly. Through out the process, I was so impressed starting from taking measurements to appreciation of the property, recent sales value of similar properties to the stages involved before the property coming into market and how they arrived to the potential sale figures. Introduced to Connells Stopsley by Kishan from another branch, I'm happy with the decision to ring them. I'm happy to recommend Connells to anyone who happen to read this review.
5/5
GoogleDan was really patient with me on the viewings answering all the questions I had. Efficient friendly service, would use again
5/5
GoogleGreat Estate Agent Luke was fantastic and I am looking forward to work with him. Very professional, experienced and easy going. Thank you Luke for all your help, it’s very appreciated.
5/5
GoogleThe team were all extremely helpful. Luke, Dan and Chris were all great. Would recommend them to anyone in Stopsley.
5/5
GoogleVery helpful with my enquiry. Spoke to Dan who was knowledgeable and encouraging. Thanks for your help.
5/5
GoogleThe Sale and Purchase transaction I was part of was not an easy one, full of challenges and last minute stress. It also went on for 6 months. Connells Stopsley throughout were very professional and helpful. Chris, Luke, Aaron, Brigid and Adam are fantastic. Supportive from start to finish and helped deal with any and all issues which came our way. thank you so much. I can highly recommend them. They managed the Sale and Purchase of our properties for us.PositiveProfessionalism
5/5
GoogleExcellent personal service. Had a mortgage meeting with Vimmy. Very knowledgeable and was able to guide me through process. Would definitely recommend Connells.
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
5/5
GoogleAdam Warne is "The Man" He's ready to talk to Helpful and Professional An asset to Connells
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Connells's Luton office has 127 reviews across 1 platform: 127 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Connells is rated 4.6 out of 5 across all 127 reviews, and 4.6 out of 5 on Google from 127 reviews, checked 9 October 2026.
Connells, Jansel House Parade, 656 Hitchin Road, Stopsley, Luton LU2 7XH.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.