Connells Luton reviews

★★★★★ 3/5

Google

Generally good experience with the team Just be aware of the tactics to get you to use their own mortgage broker. You DO NOT have to use them. We were given misinformation which has impacted our mortgage, and when we asked for help at renewal our emails were ignored.

Louise · 17 April 2025

★★★★★ 5/5

Google

Chris and his team are a credit to Connells. Aaron showed us round the house on our initial viewing, he made us feel welcome and had a lot of knowledge about the property and the area. We found him very easy to get along with and he sold us to the house very easily. Adam completed our mortgage. He made the whole process seem so easy and always called to explain our options and better deals as they came up. This allowed us to make a positive informed decision. During the purchase we hit a couple of issues with our conveyancer. Chris was very proactive in staying in touch with both parties and kept us in the loop at least 2-3 times a day. As first time buyers he was always able to answer any queries even after the 4th or 5th call in the day, nothing was too much trouble. Thank you so much we are very happy in our new home.PositiveResponsiveness, Professionalism

Damian · 14 June 2022

★★★★★ 5/5

Google

2020/21 - After deciding last year (2019) not to move we felt 2020 was now the right time, in spite of covid restrictions. In respect to the pandemic, Connells were completely professional and on the ball with procedures in place for safe viewings. Our sale had a number of ups and downs with buyers dropping out, but each time Chris and the team pulled out all the stops to get us more viewings and eventually a buyer who meant business. We would like to mention Chris and Luke in particular, who have been absolutely great! Friendly, courteous, approachable and hard working on our behalf. Couldn't have asked for better. Well done Team Connells Stopsley! 😊 2019 - Our house was listed with Connells for about 6 weeks or so; during that time we received excellent service. In the end we didn't sell, nothing to do with Connells' service, it was a personal decision to wait. The staff we dealt with were always really helpful, friendly and respectful, (Chris, Luke & Tavon and one other I can't remember his name). Connells will be our first choice when we decide to put our home on the market again.

Trish · 14 June 2022

★★★★★ 1/5

Google

Put me through to an auction house i am sold and ot was the most horrible experience to the extent properties sold and i used connells solicitors and they are so crap im still having to foot a bill

Asim · 8 August 2025

★★★★★ 1/5

Google

Vile guy who got out of his office to be abusive towards a pensioner of 80 years old - and a 15 year old kid. Pensioner whom accidentally tapped his corsa door twice getting out of his car with parkinsons disease - causing no damage to either car - connels employee then smashed his wing mirror. Upon visiting the office one staff member said it was the 80 year old pensioner who was the aggressor - whom saw it all but couldn't comment on the wing nirror as he didnt see it - liar how convinient Will be sending video evidence of the person's conduct to connells complaints. A bunch of rude, and agressive employees who lie.

Paul · 12 October 2023

★★★★★ 5/5

Google

I have been dealing with Vimisha in the Stopsley branch of Connells in regards to my mortgage application. Vimisha has provided a very professional service, has been in contact every step of the way and always very quick in reply to advise or answer any of the questions I have had and has done it all with a very friendly smile. Has been a pleasure to deal with Vimisha and the rest of the staff at the Stopsley branch and they are highly recommended.

C · 12 October 2023

★★★★★ 5/5

Google

We recently sold my mother's maisonette through Connells in Stopsley. This was a difficult time for our family and we found that throughout the process the Connells team was highly professional and for us acted with patience and kindness. I would highly recommend using their services.

Hazel · 31 March 2025

★★★★★ 5/5

Google

Very happy with the service I received at Connells stopsley branch.Chris and his team were very helpful all through the selling process. Would happily recommend them.

Michael · 15 November 2023

★★★★★ 5/5

Google

Great service from Micheal and very informative and helpful

Stacy · 17 February 2026

★★★★★ 5/5

Google

Had recently visited to enquire about a flat, being young I had a lot of questions that needed answering. Luke was very helpful with assisting me with all my questions, he dealt with all of them in a polite and professional manner. Would highly recommend visiting if you need any help with properties. Thank you

Pj · 12 October 2023

★★★★★ 5/5

Google

A big thank you to Connells Stopsley! Luke, Chris and James. It was a very stressful time for our family but Luke and Chris made things a lot easier. Chris gave us continuous updates and Luke was incredible and adhered to our many, many requests we had. Even on the day of the move we encountered issues but Luke and Chris went out of their way and far beyond the call of duty to make sure we moved into our lovely new house. What a great team these guys were! We are very grateful! Jackson family :)PositiveResponsiveness, Quality, Professionalism, Value

Matt · 14 June 2020

★★★★★ 5/5

Google

From the moment I met Chris the Manager I knew he would provide an excellent service. I was selling a property many miles from my home and it was great that most of the business was conducted by email. Once the property was marketed, a buyer offering the full asking price was found very quickly and the whole transaction was completed in a professional and efficient manner. Chris and his staff were a pleasure to deal with and I would also recommend the conveyancing service that was arranged through Shoosmiths solicitors. Thanks Chris for a very smooth transaction.

Alison · 15 June 2019

★★★★★ 5/5

Google

We were extremely impressed by the whole experience using Connells Estate Agents in Stopsley Luton. Giving 100% through the whole process. Selling our house In a matter of a few weeks. Chris was amazing giving us definitely the best advice to move forward with selling our property, being totally professional at all times with a great team, Luke, Bridget and Adam with us all the way !! Thanks guys you’re simple the best.

Jackie · 14 June 2021

★★★★★ 5/5

Google

We had a lot of issues selling our property with another agent, however Chris and the team at the Stopsley branch we're really helpful when it came to us buying our new house nothing was ever too much to ask of them. They pretty much ended up doing our selling agents job in chasing phone calls. Would highly recommend them to anyone. Thank you again to everyone at the branch.PositiveResponsiveness, Professionalism

Josh · 24 August 2021

★★★★★ 5/5

Google

Very good service, best estate agents in Luton, staffs are very helpful. They not only sale properties they also help you about your mortgage, if you buy the property from them bor someone else. Y I been there to sorted my mortgage, Adam was very helpful, and very knowledgeable to give you best deal.

Delwar · 14 June 2023

★★★★★ 5/5

Google

Connells Stopsley was great. I had Luke from the Connells team and he made this experience so enjoyable and easy, he was very professional and would highly recommend him. I found exactly what I was looking for and I'm great UK for all the help and guidance from Luke.

Kirsty · 12 October 2023

★★★★★ 5/5

Google

I mainly dealt with Chris Blackham when buying our house from Connells, he was extremely helpful with answering all my questions. Especially towards the end of completion he helped push for speedier answers from the seller which I really appreciated. I would not hesitate to recommend him and Connells. Also Aaron who showed us the house, was very pleasant and helpful.PositiveResponsiveness, Professionalism

Celine · 14 June 2022

★★★★★ 5/5

Google

To be very honest, I found Chris and his team very experienced, approachable and friendly. Throughout the process-- from valuation to up until now, all members of team were professional patience and always welcoming with smiles on their faces. A big thank you from my wife, myself.

Abu · 12 October 2023

★★★★★ 5/5

Google

Would like to say thank you to the whole team at Stopsley for helping us get moving! We really appreciate the efforts of the whole team but especially Brigid and Chris for managing the sale. Would highly recommend to anyone looking to sell in Stopsley.

Brenda · 12 October 2023

★★★★★ 5/5

Google

I can’t speak more highly of Chris Blackham & his team, managing the sale of my late aunt’s home. As executors living miles away, Chris has worked tirelessly to fill the gap managing the property to ensure a successful sale. Courteous, fair and capable, he has ensured ‘a job well done’, and we’re very grateful.

Lodge · 12 October 2023

★★★★★ 5/5

Google

We had an excellent experience with Connells whilst buying our first home. The staff were brilliant - Chris was very helpful, and Daniel in particular was a very courteous, knowledgeable and charming young man. We would highly recommend them to any prospective buyers.

Toby · 14 June 2023

★★★★★ 5/5

Google

Had a very nice experience with the team. Everyone is so professional and helpful. I had a viewing with Adom, he was very professional and humble . He showed me around without rushing and also answered all my queries . He was very helpful. Thank you to the whole team, u are the best.

Eyelish · 12 October 2023

★★★★★ 1/5

Google

Awful experience. 3 months after our offer had been accepted nothing had progressed. The team couldn’t care less, impossible to get a hold of or to get an understanding of what the sellers plans were

Anna · 12 October 2024

★★★★★ 5/5

Google

Have been looking at buying a house in the Stopsley area. The staff at Connells have been superb. With a special mention to Luke who went above and beyond to help us. Would highly recommend the team

Mitchell · 12 October 2023