Holters Modern Estate Agents Ludlow reviews

★★★★★ 5/5

Google

I honestly couldn’t have asked for a better experience selling my flat. From start to finish, everything was seamless, and that almost doesn’t do it justice. My property was sold within just a month of advertising, which speaks volumes about the professionalism and efficiency of the team. Both Zoe and Lizzie are an absolute asset to the company. They were professional, friendly, approachable, and made me feel completely at ease throughout the entire process as a solo seller. Communication was excellent from day one, and I was always kept fully updated thanks to the impressive systems they use. What really stood out was how personal the whole experience felt. In an industry where things can sometimes feel transactional, this agent genuinely made me feel supported and valued throughout. I would wholeheartedly recommend them to anyone looking to buy or sell a property. A truly positive experience from beginning to end. Thank you Team Holters!

Lucy · 11 June 2026

★★★★★ 3/5

Google

Good service from a branch. We invited three estate agents to sell our property, Holters and another made a real effort to convince us and we got on well with the representatives and in the end selected Holters as their branch was local to where we were selling but had a regional presence. We were approached for a sale in the first week privately, so Holters didn't source the buyer, so they didn't have a chance to impress in that regard. Their offer and pricing were competitive and the photographer they connected us to (freelance) was very good. The process took longer than anticipated because of a chain, not unusual, but I found myself doing a lot of chasing that I wanted my agent to do and I was pulling info from them. The online portal was barely updated by them, so not really worth it. Sale went through last week, their bill was paid from the sale fee and not heard from them.

Neil · 11 September 2026

★★★★★ 5/5

Google

We had a fantastic experience with this estate agent from start to finish. Will and his team were professional, friendly, and always easy to talk to, making the whole process as stress-free as possible. Their prices were unbeatable compared to other estate agents, and the service we received was excellent throughout. We were kept informed by Lizzie every step of the way and couldn't be happier with the overall experience. I would highly recommend them to anyone looking to buy or sell a property.

AP · 11 July 2026

★★★★★ 5/5

Google

We have been greatly assisted throughout the whole process of purchasing a house that Holters had for sale. Any outstanding queries were chased quickly and they were always happy to assist us no matter how many requests we had! They always followed through on everything and gave me regular updates as soon as they had any information. Thank you to Tom and Will for all your help getting us to the finish line!!!!

Tanja · 11 August 2026

★★★★★ 5/5

Google

The whole process from the initial meeting to confirmation of a sale has been very positive. Holters provided pricing guidance that was significantly higher than other agents and proved to be justified when a sale was agreed within a relatively short selling window. The photographs and particulars were of a very high standard and the experience and insight of the local manager and her staff in Newtown has been very impressive. I believe that Holters presence in a number of towns within Powys and Shropshire is a distinct advantage in understanding a broad market beyond the local area and that their marketing skills were key to attracting potential buyers from across a very large part of the UK. Overall, I'd have no hesitation in recommending their services.

MS1967 · 11 April 2026

★★★★★ 5/5

Google

I honestly can’t thank Zoe and Lizzie enough for everything they did to help sell my house. From start to finish, they were absolutely brilliant, friendly, professional, and completely on the ball throughout the entire process. They made what could have been a really stressful experience feel so much more manageable. Their communication was always clear and timely, and I always felt in the loop and supported at every stage. No question was ever too much trouble, and they were both always so approachable, positive, and genuinely caring. What really stood out was how dedicated they were, not just to getting the sale through, but to making sure I felt comfortable and confident during the whole process. Their knowledge and experience were clear from the start, and I really trusted their advice every step of the way. I wouldn't hesitate to recommend holters to anyone looking to sell, it really felt like they went above and beyond

Saff · 15 June 2025

★★★★★ 5/5

Google

We chose to work with Holters after receiving valuable insights from several other estate agents regarding the valuation of our house. Tom was the last to visit, and from the moment we met him, we felt truly appreciated. He recognised our home as a unique property and acknowledged the effort we had invested to make it stand out. He aligned perfectly with our expectations on the sale price, making our conversation about putting the house on the market a breeze. Tom was incredibly supportive, arranging photography and maintaining regular communication throughout the entire process. Within just a few days, we had our first viewings, and we were thrilled to have sold (SSTC) within three weeks! I wholeheartedly recommend Holters; they are professional, friendly, and communicative, treating both you and your property with the utmost respect.

Mark · 11 October 2025

★★★★★ 5/5

Google

I first thought of getting my property valued last November when, due to a change in my circumstances, I decided to move back to my home county of Suffolk. A friend recommended Will at Holters. After Will’s valuation, I carried out some improvements and the house was put on the market in April 2025. In the meantime, Will had prepared a market appraisal file showing similar nearby houses on the market, which was very useful. Many viewings followed, and Lizzie in the office was very efficient with reminders by phone and email. Unfortunately, my first buyer withdrew due to an unfavourable survey and the house was taken off the market for a month while further improvements were made. After re-advertising my house, another buyer was soon found and the sale is now going through, subject to survey and contract. Holters have given me my own PropertyFile account which I can log into to keep up to date with the progress of my sale. I wouldn’t hesitate to recommend Holters to anyone wishing to buy or sell a property.

Alan · 1 September 2025

★★★★★ 5/5

Google

Can’t thank Tom enough for all his help in the sale of our property. The property had several hiccups along the way and Tom and the team delt with them quickly and efficiently reducing the stress at our end! Tom kept us fully informed during the process and always returned calls promptly, a rarity these days. I cannot recommend Holters enough. The whole process was as painless as a property sale can be!!!

Suzanne · 11 October 2024

★★★★★ 5/5

Google

Will and Lizzie, Holters, Ludlow have been great to work with throughout the process of our buying our house. They offered helpful, sound advice during our initial property searches, and once we’d found found our perfect house they were great at keeping us well informed and up to date with the proceedings. The team is efficient, responsive and very personable. We offer great thanks them and would highly recommend them. ‘ John and Amanda Farr, buying Sheringham, Kniighton

Amanda · 11 September 2026

★★★★★ 5/5

Facebook

I had been impressed by Holters’ comprehensive and modern marketing materials for some time, so when I decided to sell my property, they were the first estate agents I contacted. Both Zoe and Ele came out to conduct a market appraisal, and they were equally friendly and professional, putting me at ease and filling me with confidence. When I decided to market my property sooner than planned, Ele and her team delivered an incredibly quick turnaround. Viewings began just 30 minutes after the listing went live, and the property was sold within 48 hours! Ele was fantastic at negotiating the best sale price and went above and beyond to secure the offer promptly, enabling me to move forward with my new property purchase. Post-offer, Ele continued to be an enormous support, offering advice and guidance throughout the entire buying and selling process. Whenever things became stressful or I felt overwhelmed, Ele was always the calm and measured voice at the end of the phone. She proactively chased solicitors and ensured everything progressed smoothly. Thank you, Holters, and especially Ele, you’ve been an absolute star!

Stephanie · 4 July 2025

★★★★★ 5/5

Google

Exceptional service from Will and his team, couldn’t be more helpful and professional. Would absolutely recommend them to everyone, by far the best estate agents I have ever dealt with.

Gaynor · 11 August 2026

★★★★★ 5/5

Google

Will and the team did an exceptional job and will personally went above and beyond expectations too get my house sold keeping in mind my interests as well as the buyers. They are a fair, upbeat and down too earth business that id highly recomend.

John · 11 April 2026

★★★★★ 5/5

Facebook

We chose to work with Holters after receiving valuable insights from several other estate agents regarding the valuation of our house. Tom was the last to visit, and from the moment we wet him, we felt truly appreciated. He recognised our home as a unique property and acknowledged the effort we had invested to make it stand out. He aligned perfectly with our expectations on the sale price, making our conversation about putting our house on the market a breeze. Tom was incredibly supportive, arranging photography and maintaining regular communications throughout the entire process. Within just a few days we had our first viewings and we are thrilled to have sold (SSTC) within three weeks ! I wholeheartedly recommend Holters; they are professional, friendly,and communicative, treating both you and your property with the utmost respect.

Mark · 28 February 2025

★★★★★ 5/5

Google

I recently bought my first home with Holters and cannot recommend them enough. Our estate agent Tom went above and beyond to make sure everything went smoothly and he was always able to help answer any questions we had. ⭐️⭐️⭐️⭐️⭐️

Lewis · 11 February 2026

★★★★★ 5/5

Google

Selling my home was not an easy decision and I was nervous about what the process would hold for me as I have never sold property before. I have, so far, had the most positive experience. Zoe came out to me and gave me all the relevant information on costs and fees and what direction I needed. I was shown other properties in the area and houses that may be of interest for me. I was given a more than adequate valuation and was also told to keep an open mind about the time frame of selling. I was never promised anything and everything was completely transparent. The photos taken for the advertisement were amazing and certainly did the house justice. Within just ten days of being on the market I was under offer. I know I am yet to complete but the process has been smooth so far and I have been treated incredibly well by all involved to this point. Highly recommended. Thank you.

Hannah · 11 April 2026

★★★★★ 5/5

Facebook

Selling my home was not an easy decision and I was nervous about what the process would hold for me as I have never sold property before. I have, so far, had the most positive experience. Zoe came out to me and gave me all the relevant information on costs and fees and what direction I needed. I was shown other properties in the area and houses that may be of interest for me. I was given a more than adequate valuation and was also told to keep an open mind about the time frame of selling. I was never promised anything and everything was completely transparent. The photos taken for the advertisement were amazing and certainly did the house justice. Within just ten days of being on the market I was under offer. I know I am yet to complete but the process has been smooth so far and I have been treated incredibly well by all involved to this point. Highly recommended. Thank you.

Hannah · 8 April 2026

★★★★★ 5/5

Google

After moving to Holters to sell our home, we were more than satisfied with their customer service, online presence and communication. Thank you Tom and team for all your support and help!

Briony · 1 May 2025

★★★★★ 5/5

Facebook

The service from Tom Jones was excellent when my family sold property through him, so he was our first choice when we wanted to buy my first property. There were a few curve balls which the property threw up along the way, but Tom was very professional and found a way to solve these smoothly and find solutions really quickly. I must mention that he went above and beyond to ensure it all ran smoothly, he also worked out of hours for us to ensure the sale went though which we are so grateful for! Not only did he keep us updated at every point but was quick to answer any questions we had - which was many when buying our first house. Would go back to Tom in a heartbeat if we wanted to buy / sell again in the future. Zoe in the office was also ace and always offered a friendly and helpful service. Thank you!

Jennifer · 3 September 2024

★★★★★ 5/5

Google

A great service by Holters. I initially wondered if the valuation was a bit high, but I trusted Will's local knowledge and went with the price he recommended. Although it wasn't a typically easy time to sell houses (December) I had a first viewing within a few days and agreed a sale within a day of that. I particularly liked that Holters used a professional photographer who produced some fab photos which showed the house off to its best. Lizzie in the office was always up to date as the sale proceeded and was friendly to communicate with. The whole process was incredibly smooth and stress free - thank you Holters.

Ali · 23 March 2025

★★★★★ 5/5

Facebook

We sold our house through Holters and received a 5 star service throughout. Zoe is an asset to the team and was invaluable in ensuring our sale went through. We can’t thank her enough for going above and beyond in communicating with us and the rest of the chain, even chasing solicitors and other agents on our behalf! We would have no doubts in using Holters again in the future and highly recommend them!

Laura · 18 October 2022

★★★★★ 5/5

Facebook

I would recommend Holters to anyone looking for a professional, personal, tailored & transparent estate agency experience, where the customer always comes first. From the start Will discussed all options available to us from advertising, photographs & digital support to costs, allowing us to choose the one that best suited our needs. A huge thank you goes to Will, Zoe & everyone at Holters for making our selling experience stress free and such a pleasure. We were so pleased with the whole process, that we did not hesitate to use them again when the opportunity arose. Thanks Team..

Jude · 24 February 2021

★★★★★ 5/5

Google

My experience of using Holters to sell my property was excellent. The professional photography showcased the house brilliantly and we had a viewing booked within an hour of it being on the market. Will was very professional and always quick to respond. I found his approach refreshing in comparison to previous estate agents I have used. He achieved a higher price than I thought possible and had a sale agreed within several weeks. Will was also very good at keeping abreast of the infuritatingly slow progress between our solicitors and really helped to ensure the sale went through.PositiveResponsiveness, Quality, Professionalism, Value

Chloe · 24 October 2020

★★★★★ 5/5

Google

My experience with Holters is a thoroughly good one. First impressions count and Will is really easy to get on with and talk to and I enjoyed my meetings with him. I find that Estate Agents are optimists out of necessity so I have always been wary of being over being adventurous when it comes to a proposed sale price. I have to say that Will knows his market though, he took a balanced approach and I achieved more than I was expecting. I thought it might have been harder to sell than it was but he got a lot of viewings and ultimately a completion. Well connected with other local professionals which can come in handy when buying and selling houses. My partner has recently sold her property and had to use 3 Estate Agents in the end. The big difference we noted is that the feedback post viewing was much better and they follow up all loose ends. Marketing and photography is better than average as well. Unfortunately Holters didn’t operate in my partners area or we’d have used them. It’s a very professional service at a fair price.

Steve · 24 October 2020