Every review we hold for the Ludlow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe whole process from the initial meeting to confirmation of a sale has been very positive. Holters provided pricing guidance that was significantly higher than other agents and proved to be justified when a sale was agreed within a relatively short selling window. The photographs and particulars were of a very high standard and the experience and insight of the local manager and her staff in Newtown has been very impressive. I believe that Holters presence in a number of towns within Powys and Shropshire is a distinct advantage in understanding a broad market beyond the local area and that their marketing skills were key to attracting potential buyers from across a very large part of the UK. Overall, I'd have no hesitation in recommending their services.
MS1967 · 11 April 2026
★★★★★ 5/5
GoogleCan’t thank Tom enough for all his help in the sale of our property. The property had several hiccups along the way and Tom and the team delt with them quickly and efficiently reducing the stress at our end! Tom kept us fully informed during the process and always returned calls promptly, a rarity these days. I cannot recommend Holters enough. The whole process was as painless as a property sale can be!!!
Suzanne · 23 September 2024
Agent replied · 23 October 2024
Thank you Suzanne 😊 …
★★★★★ 5/5
FacebookI had been impressed by Holters’ comprehensive and modern marketing materials for some time, so when I decided to sell my property, they were the first estate agents I contacted. Both Zoe and Ele came out to conduct a market appraisal, and they were equally friendly and professional, putting me at ease and filling me with confidence.
When I decided to market my property sooner than planned, Ele and her team delivered an incredibly quick turnaround. Viewings began just 30 minutes after the listing went live, and the property was sold within 48 hours! Ele was fantastic at negotiating the best sale price and went above and beyond to secure the offer promptly, enabling me to move forward with my new property purchase.
Post-offer, Ele continued to be an enormous support, offering advice and guidance throughout the entire buying and selling process. Whenever things became stressful or I felt overwhelmed, Ele was always the calm and measured voice at the end of the phone. She proactively chased solicitors and ensured everything progressed smoothly.
Thank you, Holters, and especially Ele, you’ve been an absolute star!
Stephanie · 4 July 2025
★★★★★ 5/5
GoogleWill and the team did an exceptional job and will personally went above and beyond expectations too get my house sold keeping in mind my interests as well as the buyers. They are a fair, upbeat and down too earth business that id highly recomend.
John · 9 April 2026
★★★★★ 5/5
GoogleI honestly can’t thank Zoe and Lizzie enough for everything they did to help sell my house. From start to finish, they were absolutely brilliant, friendly, professional, and completely on the ball throughout the entire process. …
Saff · 16 June 2025
Agent replied · 12 November 2025
Thank you for your kind words, Saff. We wish you all the best!
★★★★★ 5/5
GoogleI recently bought my first home with Holters and cannot recommend them enough.
Our estate agent Tom went above and beyond to make sure everything went smoothly and he was always able to help answer any questions we had.
⭐️⭐️⭐️⭐️⭐️
Lewis · 16 February 2026
★★★★★ 5/5
GoogleSelling my home was not an easy decision and I was nervous about what the process would hold for me as I have never sold property before. I have, so far, had the most positive experience. Zoe came out to me and gave me all the relevant information on costs and fees and what direction I needed. I was shown other properties in the area and houses that may be of interest for me. I was given a more than adequate valuation and was also told to keep an open mind about the time frame of selling. I was never promised anything and everything was completely transparent. The photos taken for the advertisement were amazing and certainly did the house justice. Within just ten days of being on the market I was under offer. I know I am yet to complete but the process has been smooth so far and I have been treated incredibly well by all involved to this point. Highly recommended. Thank you.
Hannah · 9 April 2026
★★★★★ 5/5
GoogleAfter moving to Holters to sell our home, we were more than satisfied with their customer service, online presence and communication. Thank you Tom and team for all your support and help!
Briony · 12 May 2025
Agent replied · 9 September 2025
Thank you Briony. All the best for the future and thank you for selling with us 😊 …
★★★★★ 5/5
GoogleI first thought of getting my property valued last November when, due to a change in my circumstances, I decided to move back to my home county of Suffolk. A friend recommended Will at Holters. After Will’s valuation, I carried out some …
Alan · 16 September 2025
★★★★★ 5/5
GoogleMy wife and I placed our property for sale with Holters estate agents in Ludlow.
From the first meeting with William regarding price etc. We have received nothing but support and updated advice.
The office staff (Lizzy) has contacted us with any and all updates.
I have spoken with others in the office Tom and others, so my Thanks.
My wife and I strongly reccomend Holters if you, your family or friends are considering Buying or Selling a property.
Thankyou again.
Scott · 16 December 2025
★★★★★ 5/5
GoogleMy experience of using Holters to sell my property was excellent. The professional photography showcased the house brilliantly and we had a viewing booked within an hour of it being on the market.
Will was very professional and always quick to respond. I found his approach refreshing in comparison to previous estate agents I have used. He achieved a higher price than I thought possible and had a sale agreed within several weeks. Will was also very good at keeping abreast of the infuritatingly slow progress between our solicitors and really helped to ensure the sale went through.PositiveResponsiveness, Quality, Professionalism, Value
Chloe · 25 August 2020
Agent replied · 21 June 2024
Thanks Chloe. We really appreciate your kind words. Wishing you the best in the future.
★★★★★ 5/5
GoogleMy experience with Holters is a thoroughly good one. First impressions count and Will is really easy to get on with and talk to and I enjoyed my meetings with him. I find that Estate Agents are optimists out of necessity so I have always been wary of being over being adventurous when it comes to a proposed sale price. I have to say that Will knows his market though, he took a balanced approach and I achieved more than I was expecting. I thought it might have been harder to sell than it was but he got a lot of viewings and ultimately a completion. Well connected with other local professionals which can come in handy when buying and selling houses. My partner has recently sold her property and had to use 3 Estate Agents in the end. The big difference we noted is that the feedback post viewing was much better and they follow up all loose ends. Marketing and photography is better than average as well. Unfortunately Holters didn’t operate in my partners area or we’d have used them. It’s a very professional service at a fair price.
Steve · 22 June 2020
Agent replied · 21 June 2024
Thanks Steve for your kind words! We really appreciate it. Wishing you the very best.
★★★★★ 5/5
GoogleEstate Agent Tom is a refreshing breath of fresh air. The kindest most down to earth sensible honest person with no pretentiousness or arrogance that often comes with estate agents. Lovely properties and excellent service. Very Impressed, Highly recommend 5*
Gemma · 25 July 2024
Agent replied · 24 August 2024
Thank you so much for your kind words Gemma. Tom is a fantastic person and agent.
★★★★★ 5/5
GoogleZoe has been handling my application from the start and has provided fantastic and regular updates throughout, answering any of my queries and putting my mind at ease. Highly recommend using Holters if purchasing a property!
Kaitlinn · 25 July 2024
Agent replied · 24 August 2024
Thank you Kaitlinn. We really appreciate your kind words. Zoe is a star!
★★★★★ 5/5
GoogleI guess selling my late mother’s bungalow was always going to be a fairly protracted process as it did need a bit of refurbishment. However, Holter’s did their best to help, ensuring many viewings, and keeping us well-informed of feedback. It was also well-advertised through the various on-line and social media platforms, and the initial photos were good, although a bit slow to update when needed. A mutual learning point is perhaps that we should have smartened the place up rather sooner than we did, but we got there in the end, and Holters did finally manage to find a buyer for us. They are a friendly and enthusiastic team and we are grateful for all their efforts on our behalf.
Julia · 16 October 2025
★★★★★ 5/5
GoogleUsing Holters renewed my faith in estate agents - previously had not had great experiences whether selling or buying. Dealt with Tom when we sold a property with Holters and can not praise him enough - always followed up any viewings and followed everything through and never once had to chase him up. Had a few problems with the property and Tom always helped sort them out. Also dealt with Zoe in office a couple of times and again she was faultless. If only all estate agents were this efficient life would be so much simpler when selling or buying. Highly recommend to anyone buying or selling
Eirlys · 22 June 2023
★★★★★ 5/5
GoogleTom worked so, so hard to get the sale for my house, he really went above and beyond, Thanks so much to Tom and the team!!
Cerian · 23 September 2024
Agent replied · 23 October 2024
Thank you Cerian 😊 …
★★★★★ 5/5
GoogleFrom the very start before putting our house on the market Holters were brilliant. Karl was Very informative and extremely positive about marketing our house. Zoe was brilliant arranging potential buyers to come to view and has been lovely to speak to each time. We couldn’t have wished for a better experience in selling our house and sold within 11 days. Highly recommend Holters. Friendly and approachable with good communication. Many thanks to them for all they’ve done.
Sharon · 22 June 2023
★★★★★ 5/5
GoogleNot one of the longer established agents in the area. However, I do not fault their knowledge, attention to detail and communication leading to the sale of my property. Thanks to Elle and the team.
Barbados · 11 June 2025
★★★★★ 5/5
GoogleI am blown away with the service provided with Holters. I have bought and sold many times, and never have I had such a first class service, as I have had with Holters. At every turn, I was kept informed of how the sale of my bungalow was proceeding, and both Zoe and Karl were always available to speak to if I had any queries. Amazing service ! Amazing team cannot recommend enough !
Stace · 22 June 2023
★★★★★ 5/5
GoogleThe team at Holters are friendly, efficient and professional. From start to finish of the selling process, they proved to be knowledgeable - giving sound advice based on their expert experience of local markets.
During what can be a stressful time, the Holters team were freely accessible to discuss proceedings via telephone, text and email which was very reassuring.
Without hesitation, I would use Holters again for future property sales - a 5* service!
Christine · 14 June 2024
Agent replied · 21 June 2024
Thanks Christine! We really appreciate your kind words 😊 …
★★★★★ 5/5
GoogleElle was amazing she was so helpful and did all that she could to go out of her way to meet my needs, very easy and loved doing business with her
Julie · 23 May 2025
★★★★★ 5/5
GoogleFantastic modern estate agents.
Everything from the initial enquiry for a valuation to completion was excellent.
I approached several local estate agents for a valuation and chose to market with Holters for a number of reasons including their internet presence, the quality & number of photographs and the cost. I opted to pay upfront and it saved me a huge amount of money.
My house was sold within 4 days with an above asking price offer. I realise this is not the norm and maybe I was lucky but the negotiations were all down to Will.
Zoe in the office is a credit to the team, she updates regularly with emails and nothing is too much trouble.
The service received was professional, appropriate and supportive, without being pushy and trying to sell other services like another estate agents with an office locally does.
I was extremly impressed with the service and would highly recommend Holters Estate Agents to anyone thinking of selling.
Beverley · 24 November 2023
Agent replied · 21 June 2024
Thank you for such a lovely review Bev. We wish you all the very best in the future 😊 …
★★★★★ 5/5
GoogleWe have just collected the keys for our new house and we could not be happier. Zoe was excellent from initial contact to arrange a viewing all the way through the offer and finally to completion. She was always on hand via telephone and email and everything was handled in a polite and friendly way. Would not hesitate to use Holters in the future.
Andrew · 23 November 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.