Trusted Agent profile · Ludlow
★★★★★
1,382 reviews across 2 platforms
Green, Offthe A49, Ludlow, SY8 1LS
Crest Nicholson's office in Ludlow, at Green, is rated 4.0 out of 5 across 1,382 reviews on two platforms, including 4 Google reviews rated 5.0.
Every review we hold for the Ludlow office, from every platform, shown as written. First names only.
5/5
TrustpilotQuality
Quality, quality, quality. The standard of building is exceptionally high. After care has been brilliant. Also everyone at Crest Nicholson from sales, through to site managers and the tradesmen we have met - all pleasant and happy to help.Buying our house with Crest Nicholson has been a delight and we cannot find a single complaint or even winge!
5/5
TrustpilotCrest Nicholson are exemplary
Sasha and the whole Crest Nicholson team have been exemplary. Every step along the way they have helped us where we needed it and answered any amount of silly questions that I had.The house itself is our dream home and perfect in every way and CN have continued to check up on how we are settling in. Perfect
5/5
TrustpilotExcellent customer interaction and…
Excellent customer interaction and great information, really looking forward to moving in our new home next year
Thank you for taking the time to leave a review.
5/5
TrustpilotExceptional support
The service provided by the sales team and the builders' team was exceptional. they supported us throughout the process and the house they built was near perfect with minor issues which they happily sorted out. They also promised to have another look in 6 months time for final touchups. A stressful process was made easy by them.
5/5
TrustpilotVery friendly, helpful and professional
Very friendly, helpful and professional Sales Adviser (Becky). Knowledgeable about the development and the properties for sale. Very empathetic to our needs as buyers
5/5
TrustpilotA pleasure to deal with
Great house builder, from start to finish. Excellent communication, customer service and quality. Would highly recommend.
Thank you for taking the time to leave a review.
5/5
TrustpilotAmazing!
Lesley from the Claybourne development has been amazing the whole way through - great communication and super helpful!
Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you, we will pass your feedback onto our Chiltern team.
1/5
TrustpilotI was bullied by a rude member of…
I was bullied by a rude member of staff. I dont want to name her yet as I'm gathering all evidence. I have filmed what happened today in their showtime.Wow. Wow. My pregnant wife was crying all the way home. She swore at me and started recording me with no permission.So unprofessional.Watch this space
1/5
TrustpilotI was bullied by a rude member of…
I was bullied by a rude member of staff. I dont want to name her yet as I'm gathering all evidence. I have filmed what happened today in their showtime.Wow. Wow. My pregnant wife was crying all the way home. She swore at me and started recording me with no permission.So unprofessional.Watch this space
1/5
TrustpilotThe worst builders and customer service…
The worst builders and customer service and to don’t forget about 2 years customer care service which is execrable.
We are sorry to hear this. We are unable to resolve Customer Service complaints on Trustpilot, if you could email us at info@crestnicholson.com with your property address and further details of your complaint we can escalate this for you. Kind regards.
4/5
TrustpilotSo far so good at Kegworth Gate.will…
So far so good at Kegworth Gate.will keep our fingers crossed that all continues this way. Watch this space!
Thank you for taking the time to share your experience, we will share your comments with our Midlands team.
1/5
TrustpilotDo not buy or rent from this company
Do not buy or rent from this company. This has been the worst experience of my life so far.
We are sorry to hear this. Could you please email further details of your experience to us at info@crestnicholson.com with your property address so we can escalate this for you. Kind regards.
5/5
TrustpilotBlythe Valley Crest Nicholson
Very friendly and detailed explanations.
Thank you for taking the time to share your experience.
5/5
TrustpilotPurchase of New Build
Susan Murray, was efficient and knowledgeable throughout the buying process
Thank you for taking the time to leave a review.
5/5
TrustpilotShow room staff very helpful and very…
Show room staff very helpful and very polite 10/10 for service
Thank you for taking the time to leave a review.
5/5
TrustpilotJulie and Sue are amazing…
Julie and Sue are wonderful ambassadors of your company and kept us up to date and were on hand for any questions we had and quick to reply. Extremely friendly and helped us on our journey to buying our first house together.
5/5
TrustpilotGreat knowledge
Great knowledge. Friendly staff. Felt relaxed.
Thank you for taking the time to share your experience.
5/5
TrustpilotVery helpful
Very helpful, friendly staff. Lucy wasn’t pushing anything towards me…no pressures.
Thank you for taking the time to leave a review.
5/5
TrustpilotSales are very welcoming
Very attentive and friendly
5/5
TrustpilotKerri and Sophie at Crest Nicholson Blythe Valley…
Kerri and Sophie at the Blythe Valley Solihull location have been great to deal with to date. Friendly, efficient, knowledgeable and have helped us to make an informed decision about choosing our exciting new Crest Nicholson home. See you soon and thank you :-)
1/5
TrustpilotGreedy developer with incompetent site…
Greedy developer with incompetent site managers producing a p*ss poor effort of a house! Avoid! Wouldn’t purchase another!
Dear Lola, we are sorry to hear this. We are unable to resolve Customer Service complaints on Trustpilot, if you could email us at info@crestnicholson.com with your property address and further details of your complaint we can put you in touch with our Customer Service team. Kind regards.
5/5
TrustpilotExcellent customer service experience
Excellent customer service experience. Will always like to do business with them
Thank you for taking the time to leave a review.
5/5
TrustpilotBrand New Home
We are so delighted with our apartment. This is our first Crest Nicholson home it is head and shoulders above any new build home we have previously purchased. The finish is superb, the bathrooms luxurious and were fortunate to be the proud owners of a wonderful new home. Thank you and well done.
5/5
TrustpilotGreat customer service throughout
Great customer service throughout, always there to help!
Thank you for taking the time to leave a review.
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