Trusted Agent profile · Lowestoft · Suffolk

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Paul Hubbard Estate Agents Lowestoft reviews

★★★★★ Excellent

761 reviews across 4 platforms

178-180 London Road South, Lowestoft, Suffolk, NR33 0BB

Paul Hubbard Estate Agents's office in Lowestoft, Suffolk, at 178-180 London Road South, is rated 4.6 out of 5 across 761 reviews on four platforms, including 592 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

592

Reviews on Google

This office

Facebook logo

4.6 / 5

142

Reviews on Facebook

This office

Yell logo

3.0 / 5

20

Reviews on Yell

This office

allAgents logo

7

Reviews on allAgents

This office

Reviews may appear on more than one platform.

About Paul Hubbard Estate Agents Lowestoft

Welcome to Paul Hubbard Estate Agents We are a well-established estate agency who look to offer a fresh approach within an exciting property market. With a strong team of experienced professionals, Paul Hubbard Estate Agents is a one stop shop. We offer Residential and commercial sales along with Residential and commercial lettings, providing you with a bespoke service catered to your needs.

Awards

The Trusted Agent 2026 results for Paul Hubbard Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Lowestoft office, from every platform, shown as written. First names only.

5/5

Google

Staff have been easily contactable throughout the entire process and very helpful!

Kirsty · 18 March 2024

Agent replied · 6 July 2023

Thank you for the kind review Kirsty, we wish you all the best!

5/5

Google

Top estate agent in the area, used them twice now, highly recommend

William · 17 March 2024

Agent replied · 6 July 2023

Thank you for your review William!

5/5

Google

I sold and purchased through Paul Hubbard’s and found the whole team exceptional to deal with! After sales were efficient, quality valuation and marketing was second to none from Kayleigh!

A · 25 October 2022

Agent replied · 24 October 2024

Hey Dean, Thank you for your kind review, we are delighted to hear that you've received the 5* service from all of our departments! All the best, PH Team

5/5

Google

We would highly recommend Paul Hubbard Estate Agents and would like to mention James inparticular for his above and beyond attitude, many thanksPositiveResponsiveness, Professionalism, Value

Amy · 16 February 2021

5/5

Google

I sold and purchased through Paul Hubbard’s and found the whole team exceptional to deal with! After sales were efficient, quality valuation and marketing was second to none from Kayleigh!

Dean · 9 October 2022

Agent replied · 6 July 2023

Hey Dean, Thank you for your kind review, we are delighted to hear that you've received the 5* service from all of our departments! All the best, PH Team

5/5

Google

Lovely team, very helpful and supportive throughout the whole process ❤️

Rosie · 18 March 2024

Agent replied · 6 July 2023

Thank you Rosie, what a lovely review!

5/5

Google

Scot came out to value my property yesterday, he was very professional, the appraisal was done quickly and efficiently and I would highly recommend

Carrie-ann · 22 March 2021

1/5

Google

Customer service is beyond awful at this company. Rude, Lazy, and I would say incompetent at times. It has taken 4 years for work to be carried out on a property I, unfortunately, rent through them. House visits or meetings will be set up, then nobody turns up, without even a phone call or notification of being canceled. There seems to be no communication between the employees that work there, including passing simple messages onto myself (the tenant) from the landlord. The latest example of this would be not telling me about 2 days of work that had been scheduled to be carried out on the property being canceled, I only found out due to calling them the night before to check what parts of the property the workers would need access too. (This is also work that was assured to me would be carried out upon living at the property after 1 month, despite, at time of writing, it being 4 years later.) Total waste of time company that seem to have lost the basic meaning of common courtesy. Paul Hubbards Estate Agents will make as many promises as they can while trying to rent you a home but not fulfill a single one in a timely manner. Oh and as for the 5 star reviews on here, 5 of the 7 seem to be the owners friends or employees after a quick Facebook check, so take that for what you will.

Samuel · 7 July 2017

2/5

allAgents

Disappointed

I moved into a flat on beresford road yesterday saturday 21st may. And within 24 hours the bedroom window broke when I opened it. You can not close it. It needs replacing. I have to slam 2 doors to close them. I can't even have a shower because it's scolding hot. And I'm now lying

Khan · 22 May 2023

5/5

Google

Alway amazing every time we use them always deal with Natalie she is fab would highly recommend for a smooth run with purchase and sale.

Town · 18 March 2023

Agent replied · 6 July 2023

Thank you very Much, we will be sure to inform Natalie of the review, Best wishes, PH Team

5/5

Google

We have just sold our house with Paul Hubbard. We would definitely recommend them, Olivia who dealt with our property was very helpful and informative.

Pam · 18 March 2023

Agent replied · 6 July 2023

Hi Pam, thank you for taking the time to leave a review. Olivia will be so pleased to hear you were happy with our service.

1/5

Google

Customer service is beyond awful at this company. Rude, Lazy, and I would say incompetent at times. It has taken 4 years for work to be carried out on a property I, unfortunately, rent through them. House visits or meetings will be set up, then nobody turns up, without even a phone call or notification of being canceled. There seems to be no communication between the employees that work there, including passing simple messages onto myself (the tenant) from the landlord. The latest example of this would be not telling me about 2 days of work that had been scheduled to be carried out on the property being canceled, I only found out due to calling them the night before to check what parts of the property the workers would need access too. (This is also work that was assured to me would be carried out upon living at the property after 1 month, despite, at time of writing, it being 4 years later.) Total waste of time company that seem to have lost the basic meaning of common courtesy. Paul Hubbards Estate Agents will make as many promises as they can while trying to rent you a home but not fulfill a single one in a timely manner. Oh and as for the 5 star reviews on here, 5 of the 7 seem to be the owners friends or employees after a quick Facebook check, so take that for what you will.

Dan · 22 March 2017

1/5

Facebook

Customer service is beyond awful at this company. Rude, Lazy, and I would say incompetent at times. It has taken 4 years for work to be carried out on a property I, unfortunately, rent through them. House visits or meetings will be set up, then nobody turns up, without even a phone call or notification of being canceled. There seems to be no communication between the employees that work there, including passing simple messages onto myself (the tenant) from the landlord. The latest example of this would be not telling me about 2 days of work that had been scheduled to be carried out on the property being canceled, I only found out due to calling them the night before to check what parts of the property the workers would need access too. (This is also work that was assured to me would be carried out upon living at the property after 1 month, despite, at time of writing, it being 4 years later.) Total waste of time company that seem to have lost the basic meaning of common courtesy. Paul Hubbards Estate Agents will make as many promises as they can while trying to rent you a home but not fulfill a single one in a timely manner.

Samuel · 24 February 2017

1/5

Yell

My experience

Customer service is beyond awful at this company. Rude, Lazy, and I would say incompetent at times. It has taken 4 years for work to be carried out on a property I, unfortunately, rent through them. House visits or meetings will be set up, then nobody turns up, without even a phone call or notification of being canceled. There seems to be no communication between the employees that work there, including passing simple messages onto myself (the tenant) from the landlord. The latest example of this would be not telling me about 2 days of work that had been scheduled to be carried out on the property being canceled, I only found out due to calling them the night before to check what parts of the property the workers would need access too. (This is also work that was assured to me would be carried out upon living at the property after 1 month, despite, at time of writing, it being 4 years later). Total waste of time company that seem to have lost the basic meaning of common courtesy.

SamuelG-14 · 24 February 2017

5/5

Google

We would highly recommend Paul Hubbard Estate Agents and would like to mention James inparticular for his above and beyond attitude, many thanks

Ava-Amy · 22 March 2021

5/5

Google

Couldn’t have asked for better service when selling my property! Rachel always gave 100% and made the whole experience so smooth and stress-free :)

Emma · 18 March 2023

Agent replied · 6 July 2023

We are always here to make it as stress free as possible for you! Thank you for your kind review Emma

5/5

Google

A smooth professional transaction, I was happy with the service and they weee good at keeping me in the loop from start to finish

Roopesh · 18 March 2023

Agent replied · 6 July 2023

Many thanks Roopesh!

5/5

Google

Excellent service from Paul Hubbard Estate Agents. Very friendly and professional service from Olivia. Will definitely use them again in the future if needed.

Linda · 18 March 2023

Agent replied · 6 July 2023

Thank you so much for taking the time to leave Olivia a lovely review. We are very proud of the team we have here at Paul Hubbard's.

5/5

Facebook

Paul Hubbards Estate agents is excellent for getting good viewings and we quickly had an offer on our house. The sale was very long winded, Jade and Paul were always helpful, their e-mail viewing appointments system was very good. Being a little more pro-active through the process may have helped it to complete sooner. But all in all I will be using them again and I would certainly recommend them to anyone looking to buy or sell a house.

Ann · 8 November 2016

5/5

Google

Scot Greenwood is your man for anything relating to moving home. I would recommend in a heartbeat, and would personally use if I ever move house

Sean · 22 March 2020

5/5

Google

We have both sold and purchased through Paul hubbard, our experience with the company was great right from the start, they are super professional and very friendly. …

Marca · 8 October 2022

Agent replied · 6 July 2023

Thank you for your review Marca, We will certainly pass your kind words onto Tara, Best wishes, PH Team

5/5

Google

Paul Hubbard have always been extremely helpful and reliable every time we have had involvement from them. This time they did not disappoint again - would highly recommend.PositiveResponsiveness, Professionalism

Emma · 25 August 2022

Agent replied · 6 July 2023

Thanks for your review Emma, always here to assist!

5/5

Google

Rachel managed my purchase and was quick and efficient getting back me. She answered any questions I had and was polite and friendly

Rachel · 18 March 2023

Agent replied · 6 July 2023

Thank you very much, we are pleased to hear about your positive experience with us!

5/5

Google

Recently dealt with Paul Hubbards and had fantastic service. Credit to Andy who was professional and a great help from start to finish.

Lorna · 18 March 2023

Agent replied · 6 July 2023

Hello Lorna, Thank you for your 5* review, we are always delighted to hear about people experiences with the team. We will pass your kind words onto Andy :-)

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Questions about Paul Hubbard Estate Agents Lowestoft

Has Paul Hubbard Estate Agents won any awards?

Yes. In The Trusted Agent 2026 awards: Paul Hubbard Estate Agents, Lowestoft won Platinum.

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