Every review we hold for the Lowdham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleEmma Terry Homes were our first choice of estate agent as they were very knowledgeable of the local area and offered what felt like a more personal, tailored sale of our home compared to the larger national companies.
Emma and Ellie make a brilliant team; being supportive and keeping us informed throughout the whole process. Always just at the end of the phone with morale support, humour, and good advice as needed in this stressful process.
Thank you for successfully selling our
house and on move day, thank you Emma for going ‘above and beyond’ to get us in our new home at a point where the solicitors were falling short.
You guys were awesome throughout and we highly recommend you to anyone wanting to sell their home.
Julie · 16 December 2025
Agent replied · 16 April 2026
Thank you so much!
★★★★★ 5/5
GoogleWe met with around seven different estate agents when deciding who should sell our house, as we really wanted to make sure we chose the right person. A lot of the agents we spoke to felt quite corporate. They didn’t spend much time really looking at the property and were quick to jump straight into pricing, fees, and showing us brochures of other houses they had sold in the area.
Emma was completely different. She was down to earth, personable, and just felt much more on our level. She took the time to properly look around the house and seemed genuinely interested in both us and the property rather than just trying to win the instruction.
Our house sold in just 10 days with multiple offers, and Emma handled everything brilliantly. She also helped us with negotiations on our onward purchase, which went above and beyond what we expected from a selling agent.
Throughout the process she gave honest advice and was great to deal with. If you’re looking for an estate agent who is professional but also very approachable and genuinely invested in getting the best outcome for you, I wouldn’t hesitate to recommend Emma.
Daniel · 16 March 2026
Agent replied · 16 April 2026
Thank you Daniel. You have both been brilliant. All the best Emma
★★★★★ 5/5
Google..."and Nottingham's Estate Agent of the Year is... Emma Terry"! This is what I expected to hear in the very near future.
I'm so glad we discovered Emma to look after our house sale. We'd seen a few Estate Agents that day, but as soon as Emma walked through the door we just knew she was the one.
Emma is Friendly, approachable, knowledgeable, prompt with returning calls and messages within minutes, she often went out her remit to do the usual chases further up and down the chain too. She makes the whole house selling/buying process so much easier for her clients, she's not phased by anything an she remained calm during the stormy bits.
Honestly, hire Emma as your Estate Agent, you will not be disappointed, in fact if you are anything like us, you'll actually miss her when the process is complete!
She an outstanding, shining star who deserves recognition for her amazing service in the Estate Agent sector.
Marie and Paul
Marie · 25 July 2024
Agent replied · 24 August 2024
Thank you for such an amazing review, they mean so much. Emma x
★★★★★ 5/5
Facebook..."and Nottingham's Estate Agent of the Year is... Emma Terry"! This is what I expected to hear in the very near future.
I'm so glad we discovered Emma to look after our house sale. We'd seen a few Estate Agents that day, but as soon as Emma walked through the door we just knew she was the one.
Emma is Friendly, approachable, knowledgeable, prompt with returning calls and messages within minutes, she often went out her remit to do the usual chases further up and down the chain too. She makes the whole house selling/buying process so much easier for her clients, she's not phased by anything an she remained calm during the stormy bits.
Honestly, hire Emma as your Estate Agent, you will not be disappointed, in fact if you are anything like us, you'll actually miss her when the process is complete!
She an outstanding, shining star who deserves recognition for her amazing service in the Estate Agent sector.
Marie and Paul
Marie · 5 July 2024
Agent replied · 23 April 2026
Wow 👌 what a truly lovely review. Thank you so much x
★★★★★ 5/5
GoogleI purchased a house from Emma Terry Homes, I know there are good reviews from sellers, but I think from a buyers perspective is equally as important.
Emma was amazing, she was supportive, kind and went the extra mile to help with any queries with our purchase. From our point of view, I would certainly sell through her.
Thank you Emma for making a madly stressful time a lot easier
Fiona · 16 February 2026
Agent replied · 12 November 2025
Thank you Fiona! You have been a pleasure x
★★★★★ 5/5
GoogleCannot recommend Emma and her staff highly enough. After using a previous agent to sell our home, we were left extremely disappointed with the level of communication. We relisted with Emma who went above and beyond along with Ellie. Totally personal service and nothing was ever too much trouble. We were kept informed at all times and even after the property had sold, Emma offered support and guidance with the conveyancers until the point of exchange. Always called us back when she said she would. I would not hesitate to advise family and friends to use Emma if they were buying or selling. In an age where it seems you can rarely rely on businesses, Emma Terry is a refreshing change.
Steve · 15 April 2026
★★★★★ 5/5
GoogleEmma and Ellie were amazing helping me all the way! Thank you so much
Wendy · 16 November 2025
Agent replied · 16 April 2026
Thank you Wendy. You have been so lovely. x
★★★★★ 5/5
GoogleEmma was fabulous throughout the whole process. From the initial visit she reassured us she would look after us and our property. She was progressive in her marketing strategy and found us viewers fairly soon.
Once we had an offer, she was a fair, but positive advocate for us and when there were issues, acted professionally at all times, despite difficult behaviour from some quarters.
She was prompt in communication and always was calm, kind and professional. We could not have asked for more and would thoroughly recommend Emma to others.
Alison · 3 December 2024
Agent replied · 8 December 2024
Thank you for such a lovely review!
★★★★★ 5/5
GoogleWe put our house up for sale on Calstock Road in Woodthorpe in August last year. We went with a local agent. The mandatory period expired so we left it until early Spring to go again and that’s when we called Emma. We never looked back.
If you want an agent to represent you then Emma has got the lot. She provides a service that is highly professional and incredible value for money.
We always felt we were kept informed at every point in the journey. She is tenacious, has a wonderful communication style but above all she is honest. She just manages your expectations, doesn’t over promise and is always realistic about all aspects of the sale. When she first came to build the house profile she was forensic as to how the brochure should look ie numbers of photos, what to leave out, the wording etc. she even came back at a later stage and retook some photos to get better lighting.
She got us ++++ viewings and always said, ‘there’s someone out there who wants your house’. Forever positive.
Up to the point of exchange and completion she was chasing solicitors and estate agents. So determined to get it right for us. Always available , always fighting our corner .
Her business model is so different from other estate agents. She has a unique style that is both personal and tough when required.
I would never recommend anyone else to friends, family or people thinking of moving.
In a world where estate agents get plenty of bad press Emma Terry sets the gold standard and is an exemplar for how this type of business should be operated.
Mick · 3 October 2024
Agent replied · 24 October 2024
Thank you for such a kind review.
★★★★★ 5/5
GoogleSo pleased and relieved we went with Emma Terry homes!!
Honestly feel like they are a cut above the rest. Emma herself is phenomenal, all though she must be crazy busy it always felt like she had time for us and went …
Tom · 16 November 2025
Agent replied · 12 November 2025
Thank you Tom!
★★★★★ 5/5
GoogleAmazing agent. Everything was made easy and clear. From the start to the end very professional. Whole journey of buying property was made simple especially when you are first time buyer.
Wojciech · 25 July 2024
Agent replied · 24 August 2024
Thank you for such a lovely review. Enjoy your beautiful new home!
★★★★★ 5/5
GoogleEmma has been great and has taken all the stress out of selling our house. She has worked tirelessly to get us a buyer and followed up on everything right through to completion. She has been a pleasure to deal with and I would definitely recommend her . She has provided us with lots of useful contacts for various aspects of the sale and has been contactable at all times. She has a lovely personality and you feel like you’re dealing with a good friend.
Jacquie · 25 June 2024
Agent replied · 24 August 2024
Thank you Jacquie, you have been a real pleasure to work with.
★★★★★ 5/5
GoogleEmma was so accommodating and professional when my husband and I came to view houses, we travelled quite a distance (2.5hrs) to view homes and Emma was very flexible and managed to squeeze us in last minute to view a property that wasn’t even on the market which we ended up buying!
She recommended solicitors who were fab and even let us view the property a few more times to take measurements.
She kept in contact with both parties along the way and nothing was a bother!
I can’t recommend her enough she totally understood what my husband and I were after and we will forever be thankful to her!
Julie · 26 May 2024
Agent replied · 24 August 2024
Thank you for such a kind review!
★★★★★ 5/5
FacebookEmma was so accommodating and professional when my husband and I came to view houses, we travelled quite a distance (2.5hrs) to view homes and Emma was very flexible and managed to squeeze us in last minute to view a property that wasn’t even on the market which we ended up buying!
She recommended solicitors who were fab and even let us view the property a few more times to take measurements.
She kept in contact with both parties along the way and nothing was a bother!
I can’t recommend her enough she totally understood what my husband and I were after and we will forever be thankful to her!
Julie · 21 May 2024
Agent replied · 23 April 2026
Thank you Julie & James, hope you enjoy your new home!
★★★★★ 5/5
GoogleEmma has gone above and beyond with ensuring the smooth sale of our home. It was a complex sale and throughout Emma’s professionalism, helpful and attentive manner remained. She was instrumental in getting things moving and sorted. The quality of her work was brilliant and she is an extremely approachable, helpful person, and never pushy, in fact it never felt like a sales process more of a friend helping, which was a fresh approach for an estate agent. I can’t thank her enough and would definitely recommend.
Amanda · 26 April 2024
Agent replied · 24 August 2024
Good afternoon Amanda, thank you for taking the time to add your personal thoughts and your review. I really do appreciate it.
Kind regards Emma x
★★★★★ 5/5
GoogleFirstly I would like to just start of with saying thank you Emma. Although Emma didn’t act on our behalf sale side she certainly made the purchasing side of our beautiful new property hassle free and enjoyable. Knowing how much we loved the property when it first sold then fell through Emma called us back which we were so pleased about. She helped us every step of the way and was always there to give advice and guidance with it being my first purchase. I couldn’t recommend Emma Terry home anymore if I tried and if you are looking for an independent estate agent she is your one!
Chloe · 26 April 2024
Agent replied · 24 August 2024
Thank you for such a kind review Chloe, you have been a pleasure x
★★★★★ 5/5
GoogleI can't rate Emma high enough and if 6 stars were an option I would leave that. Emma kept us calm throughout what turned out to be an extremely drawn out process and appreciated our circumstances offering both professional but also sympathetic advice. Nothing was too much trouble, knowing a lot of people who could assist along the way (removal firms, mortgage brokers). Shes a credit to the industry which sadly in many cases seems built for the past. if you are on the fence between a large company or an independent i would 100% encourage you to take the leap of faith
Dave · 26 April 2024
Agent replied · 24 August 2024
Thank you for such a kind review.
All the best,
Emma
★★★★★ 5/5
GoogleEmma was an absolute pleasure to deal with when buying our house in Gunthorpe. It was not an easy transaction due to the upper part of the chain, but Emma kept things moving, was personable, helpful and understanding throughout. If we ever sell again, we would use her ourselves. Highly recommended!
Roscoe · 12 June 2025
Agent replied · 12 November 2025
Thank you Roscoe, enjoy your beautiful new home x
★★★★★ 5/5
FacebookEmma has gone above and beyond with ensuring the smooth sale of our home. It was a complex sale and throughout Emma’s professionalism, helpful and attentive manner remained. She was instrumental in getting things moving and sorted. The quality of her work was brilliant and she is an extremely approachable, helpful person, and never pushy, in fact it never felt like a sales process more of a friend helping, which was a fresh approach for an estate agent. I can’t thank her enough and would definitely recommend.
Amanda · 29 March 2024
Agent replied · 23 April 2026
Hi Amanda, thank you for taking the time to add such a lovely review. I really do appreciate it.
Kind regards Emma x
★★★★★ 5/5
GoogleEmma provided a personal experience, with a real understanding of the area and market trends. After trying the high street agents, Emma was the only one to have multiple buyers vying for our property. Her advice, communication and willingness to take on board my thoughts and ideas put me at ease, and made our sale a straight forward process.
I would have no hesitation in recommending Emma.
Simon · 4 November 2024
Agent replied · 9 November 2024
Thank you Simon!
★★★★★ 5/5
GoogleEmma is without a doubt fantastic at her job. She wasn’t our estate agent, but the one for the house we were purchasing. She was incredibly on the ball with every step of the sale, and essentially managed the whole chain of buyers and sellers. This definitely made the sale go more smoothly and at a quicker pace than had she not been involved. She went above and beyond even our own estate agents for us and I have already encouraged a family member to use Emma Terry for their house sale as she clearly cares about what she does. We would absolutely recommend using Emma Terry Homes.
Emma · 27 January 2024
Agent replied · 24 August 2024
Thank you for such a kind review. So pleased for you all x
★★★★★ 5/5
GoogleAmazing experience buying our first home. Always answered the phone or called us back. Transparent with us and the vendors. Emma and her team were a pleasure to deal with. If we ever sell, it will be through Emma Terry Homes
S · 19 August 2025
Agent replied · 9 September 2025
Thank you, Enjoy your beautiful new home!
★★★★★ 5/5
GoogleEmma was amazing. We decided to sell our house very quickly and chose Emma as our estate agent because she was very proactive and friendly but also realistic. Within one week of our house going on the market we had multiple viewings and we were going to best and final offers! The whole process was smooth, and we were kept in the loop the whole time. I highly recommend! We would definitely use her again.
Chloe · 26 April 2024
Agent replied · 24 August 2024
Hi Chloe,
Thank you very much for such a lovely and kind review.
Many thanks
Emma
★★★★★ 5/5
FacebookEmma is without a doubt fantastic at her job. She wasn’t our estate agent, but the one for the house we were purchasing. She was incredibly on the ball with every step of the sale, and essentially managed the whole chain of buyers and sellers. This definitely made the sale go more smoothly and at a quicker pace than had she not been involved. She went above and beyond even our own estate agents for us and I have already encouraged a family member to use Emma Terry for their house sale as she clearly cares about what she does. We would absolutely recommend using Emma Terry Homes.
Emma · 4 January 2024
Agent replied · 23 April 2026
Thank you, your so kind. Really pleased we all got there in the end x
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