Friend & Farrelly Loughton reviews

★★★★★ 5/5

Google

We recently purchased a property through Friend & Farrelly, and working with Rob was an absolute pleasure. Rob is a great guy, straight talking, honest, incredibly knowledgeable and genuinely helpful throughout the entire process. It was refreshing to deal with a seasoned agent who didn’t act like a “typical agent,” but instead kept everything clear, professional, and stress-free. Rob made the whole experience smooth and enjoyable, and his expertise was evident from start to finish. I would 100% use Rob again for any future sale or purchase. A top, top agent and a real credit to Friend & Farrelly.

Jake · 14 December 2025

★★★★★ 5/5

Google

We recently moved into our new rental and it was well managed by Rob right from the beginning , it was quick and seamless. Rob has been really helpful in sorting out things for us as it was our first experience in UK. I highly recommend Friends and Farrelly.

Melwin · 2 June 2024

★★★★★ 5/5

Google

I can’t recommend Friend & Farrelly highly enough - if I could give them 10 stars I would. I sold my property through them and they were spot on from beginning to end - really refreshing compared to experiences I’ve had with other agents. Jo and Rob aren’t your ‘typical’ estate agents, they’re honest, straight talking and professional. Our chain was a little bit tricky and they were the ones pushing things along and seemed to get it done with ease. Thanks guys, I’ll be back next time I’m in the market.

Victoria · 14 January 2026

★★★★★ 5/5

Google

I had a great experience with Friend and Farrelly from start to finish. The team handled everything efficiently and professionally, taking a lot of the stress out of the whole process. Communication was clear and timely throughout, and they were always happy to answer questions or provide updates. Their attention to detail and proactive approach really stood out and we got more than the asking price for our property so obviously we were extremely pleased. I felt well supported at every stage and wouldn’t hesitate to recommend them to anyone looking for a reliable and knowledgeable estate agent.

Jo · 14 January 2026

★★★★★ 5/5

Google

We would like to say thanks to Rob and partner for the first class, professional and stress free service they provided us with in the purchase of buying our flat. I would 100% recommend them, always responded the same day, we were updated regularly with details on how the purchase was progressing. We have now chosen Friend & Farrelly to manage our flat as we were so impressed with how the purchase was dealt with. The Full Management package we were looking for at a reasonable cost. Thank you both

Barbara · 5 July 2020

★★★★★ 5/5

Google

I had a great experience renting a flat through Friend & Farrelly. Rob has been super attentive, updating me on each stage of the process and very communicative. Most importantly, it felt like he had my best interest in mind and his advice was always genuine. Renting in London can be stressful, so I appreciate this level of professionalism from Rob and the team. Thank you for your help!

Marcin · 5 July 2022

★★★★★ 5/5

Google

I’ve worked with Rob / F+F for many years, they work like partners. I cannot recommend them enough, most professional!!

Martin · 8 May 2025

★★★★★ 5/5

Google

Friend and Farrelly let my property whilst I lived abroad for 4 years. Following this I then instructed them to sell the property, Rob, Job and Nicole went above and beyond in the sale and lettings and I couldn't have been happier with the service. I would highly recommend them as it's a much more personal service than the larger agents both for sales and lettings.

Anisa · 5 July 2022

★★★★★ 5/5

Google

I have used Friend & Farrelly to purchase and let out a property. It was my experience of purchasing a property through Friend & Farrelly which gave me the confidence in their expertise/market knowledge when I was looking to Let out another property. I very much enjoyed the excellent customer care and consistent professionalism we received from Rob and the team at Friend & Farrelly. The excellent customer service continued long after a sale/Let was agreed. Great communication and weekly updates every step of the way. Thank you to all at Friend & Farrelly!

Sam · 6 July 2018

★★★★★ 5/5

Google

Rob was super helpful through the process of viewing and renting our new flat. We received a lovely welcome box when we picked up our keys. Lovely customer and service and a great experience!

Bethan · 14 April 2024

★★★★★ 5/5

Google

I enquired about a property and Rob was very helpful. He answered all my queries with professionalism. Highly recommend!

Josh · 29 November 2024

★★★★★ 5/5

Google

I recently had the pleasure of receiving exceptional service from Friend and Farrelly. The transition into my new rental property was incredibly smooth, and I owe it all to Rob, who went above and beyond to ensure everything went seamlessly. I wad kept informed every step of the way. I am truly grateful to Rob for turning what could have been a stressful process into a calm and stress-free experience. His professionalism and dedication made all the difference, and I cannot thank him enough for his outstanding support throughout Also a big thank you to Jo for being so lovely and helping me when I accidentally got locked out the property!

Antonia · 29 March 2024

★★★★★ 5/5

Google

From the initial meeting with Rob we felt comfortable he had our best interests at heart re the sale of our home. The initial picture taking, measuring up and pamphlet production processes were undertaken promptly. Communications throughout the transaction were excellent and the advice given was spot on. Ultimately Rob and The Team delivered a sales service above and beyond our expectations. Thanks guys.

Mike · 30 September 2024

★★★★★ 5/5

Facebook

I was convinced to believe this company is real and fast on payment.You can verify yourself.Victoria Crypto is truly Legit.I wish I have known this platform long ago.My fear for online Investments was proven wrong by this company, After my first withdrawal went successfully. I have been earning without any demand or stress ever since I Registered here.This is a reputable bitcoin Investment Platform to invest in, You can contact her to earn..Email: victoriacrypto062@gmail.comWhatsApp contact: +1 (702) 9190 093

It'z · 13 June 2022

★★★★★ 5/5

Google

I contacted Friend & Farrelly needing to move asap. Rob was extremely helpful, from first speaking to him on the Monday he helped me to get the paperwork sorted as quickly as possible and understanding my urgency he got me into my new flat by Thursday.

Nathaniel · 5 July 2022

★★★★★ 5/5

Google

Friend and Farrelly is a great agency. My first time renting experience was unbelievable smooth, Rob has been super amazing, communication was 10/10 and overall the team is so lovely. Once again thank you Rob for your services.

Kirenjeet · 14 April 2023

★★★★★ 5/5

Google

My wife and I experienced a very organised and professional service that completely surpassed our expectations when comparing this agent to others we have used in the past. Their commitment to the sale of our property made the whole experience stress free. We will certainly be using this company again in the future. Thank you to Robert and his team.

Chris · 6 July 2018

★★★★★ 5/5

Google

Had the most seamless move into our flat at Loughton thanks to Rob and the Friend & Farrelly team. Everything from paperwork to keeping us informed about the ins and outs if the flat have been thorough and easy to understand. Absolutely recommend!

Ishaan · 5 July 2022

★★★★★ 5/5

Google

Had a great experience with Rob and the team. All very knowledgeable and professional. Great experience all round.

Claire · 14 April 2024

★★★★★ 5/5

Google

We recently rented our property via Friend & Farrelly and had a great experience! From the start, the team were attentive, professional and knowledgeable which put us at ease. They were quick to arrange viewings and get new tenants into our property. I would highly recommend them for both lettings and sales given our positive experience. Will definitely be using them again.

Nik · 14 April 2024

★★★★★ 5/5

Google

Great service Very professional Nothing was a problem I would highly recommend them if you are thinking of selling your house

Jeff · 14 October 2025

★★★★★ 5/5

Google

My wife and I have been using them for some years now. First class service in all departments. Any repair work that needs doing is never at an inflated price and using skilled tradesmen. Never had an issue on that front. Overall, no hesitation in recommending them.

Roman · 14 November 2025

★★★★★ 5/5

Google

I've been dealing with Rob Farrelly for several years and have found both him and Jo Friend very easy to deal with, responsive, pleasant and straightforward - so unlike several other local property agents I have experience of. I have no hesitation in recommending them.

Peter · 29 November 2024

★★★★★ 5/5

Google

We recently rented our property via Friend & Farrelly and had a great experience! From the start, the team were attentive, professional and knowledgeable which put us at ease. They were quick to arrange viewings and get new tenants into our property. I would highly recommend them for both lettings and sales given our positive experience. Will definitely be using them again.

Nadia · 19 November 2023